Nothing fancy, but the rooms were clean and had all of the necessities. Our room also had a beautiful view of red-tiled roofs and domes, with the water in the background. Loved the bed -- we think it was an Ikea mattress, which is all we buy for our beds at home. We were within walking minutes of the Alfama district and the other walking tours that were suggested by Rick Steves. Also an easy walk to the Metro, which offered us quick, cheap, easy access to the airport. It was perfect for us!
We had a great stay at Hall Chiado - The property is in a great location in the center of Lisbon and is easily accessible from the airport bus. The entire property was clean, well maintained and modern and lots of useful info about the city's sights/restaurants was available in the entrance area. The room that we had was bright, comfortable and was immaculately clean (including the bathroom). Overall, the property was exactly what we needed for a nice, relaxing break in Lisbon. We would definitely recommend Hall Chiado to others and will be staying here again next time we get to visit the city!
There are 2 buildings, side by side, and one is a hotel and the other a hostel. We stayed in the hotel. Check- in for the hotel was in the hostel. There is no hotel staff in the lobby of the hotel. We found the lobby of the hotel to be dark and dingy. The elevator was small and antiquated, even by European standards. In order for the elevator to be called to another floor, the first user had to know how to close the interior door as well as exterior door. As a result of inexperience by users, the elevator was often "stuck" on a floor and could not be called until someone closed the doors properly. Further, our room did not have a telephone, so if someone could not access the elevator, they could not call the front desk in the next building for assistance. At night hot water was not available in the shower. We had to wait until morning for a shower with hot water. The internet also did not work at night. We asked the front desk how they do a wake-up call without phones and the staff person said they would knock on our door and even come into the room if we did not answer. Well, no one came in the morning and if our Ipod alarm had not gone off we would have missed our plane. Breakfast, which was supposedly included in the room rate, did not start until a late 8am, so we missed that as we had to leave at 8am for our flight home. The street noise was very loud until 3:30am. We're not sure if the A/C didn't work or we just couldn't start it. We felt the room was overpriced.
Simple hotel with everything done very well... Very close to good restaurants and bars with an excellent 24 hour pastry coffee shop below. Freshly decorated and spotlessly clean rooms. Lovely helpful and friendly staff.
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