Pool

Reviews of One Pavilion Luxury Serviced Apartments

4 out of 5
One Pavilion Luxury Serviced Apartments
967, Road 4020, Block 340, Juffair, Manama

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 51 reviews" "
Rating 8 - Good. 13 out of 51 reviews" "
Rating 6 - Okay. 13 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort
Great value for money
Slightly dated apartment but huge and comfortable. We didn’t really use kitchen facilities apart from the kettle and the fridge
Stayed 2 nights in Sep 2023
Response from Team One Pavilion on 2 Oct 2023
Thank you so much for your positive feedback. We appreciate your kind words and so glad that you had a great experience with us.

10/10 Excellent

Jadeer

Stayed 2 nights in May 2023

10/10 Excellent

FREDERICK, Elgin

Stayed 1 night in Nov 2022

6/10 Okay

Jerome

Gave it a second try.
In need of renovations!
Stayed 3 nights in Oct 2022
Response from Team Pavilion on 18 Oct 2022
Dear Mr. JeromeThank You For taking a few seconds of your time to give us your valuable feedback. Please be assured that we have noted your feedback and our team is working on the resolution. Thank you choosing one Pavilion Luxury Serviced apartments for you stay in Bahrain and looking forward to welcome you back soon. Warm regards, Team One Pavilion

6/10 Okay

Jerome

Not quiet as advertised
Room was ok. Some furniture need to be replaced. Don’t quiet look like the online pictures.
Stayed 2 nights in Sep 2022
Response from Team Pavilion on 10 Oct 2022
Dear Mr. Jerome Thank You For taking a few seconds of your time to give us your valuable feedback. Please be assured that we have noted your feedback and our team is working on the resolution. Thank you choosing one Pavilion Luxury Serviced apartments for you stay in Bahrain and looking forward to welcome you back soon. Warm regards, Team One Pavilion

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Wonderful and attentive staff. Convenient location to base and American Alley. Surprisingly quiet since property is located near clubs and businesses. Comfortable and spacious apartment. Definitely recommend for travelers or someone looking for a longer stay.
Stayed 28 nights in Jul 2022
Response from Team Pavilion on 29 Aug 2022
Dear Ms. Jennifer,Thank you for taking a few minutes of your time to rate us. We are happy to know that you enjoyed staying with us. Thank you for choosing One Pavilion for your stay in Bahrain and looking forward to welcome back you soon,Team Pavilion

8/10 Good

Bayhas

Stayed 2 nights in Jun 2022

10/10 Excellent

Ashley

Liked: Cleanliness, room comfort
Excellent location in Juffair
An excellent location and accessible to shops and restaurants. Very kind staff and they all looked after us so well. The apartment was a little old-fashioned and needs to be updated but on the whole, we were very happy staying there. The pool area is great too
Stayed 8 nights in May 2022
Response from Team Pavilion on 5 Jun 2022
Dear Mr. Ashley Thank you for 5-star rating. We are delighted to know that you enjoyed staying with us. Looking forward to welcome you back soon. Thank you Alna Caress Alphonce Guest service Agent

10/10 Excellent

Abraham

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022
Response from Team Pavilion on 13 Apr 2022
Dear Mr. Abraham, Greetings! Thank you for your 5-star rating! We appreciate your effort and time in giving us review. Looking forward to welcome you again in our hotel-apartment. Best Regards, Team Pavilion

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022
Response from One Pavilion on 6 Feb 2022
Thank you very much for your review

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home away from home
The staff and location of these apartments make it an ideal location. Everyone goes above and beyond to make their guest comfortable. Its proximity to shopping and food are also great positives. I have stayed here many times and I consider One Pavilion Apartments my home when I am in Bahrain. A personal "Thank You" to the staff from Earl Scott
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The building from outside and the reception looked fine but once u got into the aparments they were old and not cleaned well enough the pictures were deceiving as the furniture and some things in the apartment were so old that they were broken.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms, great facilities, perfect location and great staff.
Stayed 3 nights in Nov 2018
Response from Mary on 19 Nov 2018
Dear Sir/Ma'am, Greetings! Thank you for your 5-star rating! We appreciate your effort and time in giving us review. Looking forward to welcome you again in our hotel-apartment. Best Regards, Mary Rose Guleng GSA

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best appartments ive stayed in bahrain
Great place with a good apartment and close to everything within juffair
Stayed 2 nights in Sep 2018
Response from Mary Rose Guleng on 4 Oct 2018
Dear Mr. Steve, Thank you so much for the 5-star rating! We are happy to met you and looking forward for your next visit.

8/10 Good

T, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located to most attractions.
Stayed 2 nights in Aug 2018
Response from Mary on 9 Aug 2018
Good Day! Thank you so much for your 4-star rating. We are delighted to hear that you like the location of our property and looking forward to welcome you again to our hotel-apartment!

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Stayed 2 nights in Jul 2018
Response from Mary on 12 Jul 2018
Dear Mr. Ben, We are glad to hear that you enjoyed your stay with One Pavilion. Rest assured that we will make your stay more enjoyable and comfortable.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LARGE ROOM SO MUCH SPACE
Arrived and the lady at the front desk could not have been more helpful. Had a little party with some friends and was running late. The Hotel took care of my whole shopping list. The room was extremely large and very comfortable. Had speakers and large TV. 2.5 bath 2 bed rooms on master one with two double beds. For the price this place was great! Will be going back again!!
Stayed 1 night in Mar 2018
Response from Mary on 24 Mar 2018
Dear Mr. Ryan, What a wonderful review! We really appreciate your positive feedback and we certainly doing our best to help our valued guest/s in any ways we can and making sure that they're satisfied in our service. With your wonderful feedback, we are more encourage to do our best to make our valued guests leaving our hotel-apartment happy. Looking forward to welcome you again. Thank you. Best Regards, Mary Rose Guleng Guest Service Agent

10/10 Excellent

Robert, Bah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Close to everything very convenient to all what Juffair American alley has to offer. Mega Mart grocery store led than 100 yards away.
Stayed 1 night in Dec 2017
Response from Mary on 12 Dec 2017
Dear Mr. Robert, We are happy to hear that you like our property's closeness to everything. We do hope that you will be staying with us again and definitely we will be very happy to welcome you. Thank you so much and Happy Holidays! Mary Rose Guleng (GSA) One Pavilion Luxury Serviced Apartments

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Hotel Staff were amazing. Great location - easy walking distance to lots of bars and restaurants. Room was massive.
Response from One Pavilion Apartments on 24 Sept 2017
Dear Mr.Andrew, Thank you for your recent stay and valuable feedback! Nothing gives us more pleasure than to know that one of our esteemed guests has a memorable experience during a recent visit. Exceeding guest expectation has always been our top most priority and each and every team member strives to ensure that the best is delivered to the guests. I am positive that this feedback from you would definitely motivate the team to perform even better and provide similar experience to each and every guest of ours. Looking forward to personally welcoming you during your next visit. Warm Regards Shahid Iqbal One Pavilion Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They cancelled the room before letring us know.
When we reached there in the evening they said the room is gone. I am still waiting for the refund to my account. Hotel said they tried to call us but could not reach . I did not recieve any call.
Response from Shahid Iqbal on 24 Sept 2017
Dear Sir, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Shahid Iqbal One Pavilion Team

8/10 Good

Scott, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, awesome staff
Response from Shahid Iqbal on 24 Sept 2017
Dear Mr.Scott, It was delightful to read your comments and on behalf of the team we would like to thank you for the encouraging comments about the hotel. It is inspiring to hear that our team was able to provide you with excellent experience throughout your stay. We sincerely appreciate your kind words and look forward to the opportunity of welcoming you back on your upcoming visit to Bahrain! On behalf of One Pavilion team, Shahid Iqbal

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 20 Sept 2016
Dear,Mr.Allen,Thank you for the time to giving 5* for our hotel apartments .We are pleased that you enjoyed your stay with us.looking forward to serve you again and make your stay memorable one. Best regards, Shahid Iqbal One Pavilion Team

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 20 Sept 2016
Dear,Mr.Gary,Thank you for the time to give us 5* rating about our hotel apartments .We are delighted that you enjoyed your stay with us.Hope to see you soon in near future. Best Regards, Shahid Iqbal One Pavilion Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bahrain 2016 June
Very relaxing. Plan to make this my hotel when I go to Bahrain. Near to food, everything is near by no need to rent a car. Only complaint the taxi's in Bahrain are rip offs. It's cheaper if you need to get around to rent a car. Each Taxi ride one way is more then the price of a daily rental.
Response from General Manager on 20 Sept 2016
Dear,Valude Guest,Thank you for the time to write the feedback about our hotel apartments .We are pleased that you enjoyed your stay with us and we appreciate your comments, .Once again thank you for choosing our hotel apartments, and we are looking forward to serve you again and to make your stay a memorable one.Best regards, Shahid Iqbal One Pavilion Team

8/10 Good

GUILLERMO, san Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place great location and great staff.
The room in one pavilion like always was super clean and with many amenities, the only reason not to give it a five overall is the lack of TV channels in English but then again the hotel is not in America so is probably not available. The staff was super courteous and help us in many questions about restaurants and acted quickly when we needed more toiletry. The Grill available for guest and the pool were in great condition and the staff was available once more to help us set the gas grill.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay in two bedroom apartment with everything needed for a comfortable weekend. Staff was extremely polite and helpful. Third stay at this location. Recommend for those with families or large groups. Great location near resturante and coffee shops.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment like stay
Great family option for those wishing to have room to spread out and utilize a full size kitchen. Staff was extremely friendly and the rooms where nice.

6/10 Okay

Brian, Texas

Liked: Staff & service
Good Location
Good location. Had a few issues with the room, was told that the room was scheduled for renovation. Do not stay on the 8th floor! Parties on the roof will keep you up at night. Walking distance to most everything that you would need. Will stay again.
Response from One Pavilion Apartments on 12 Dec 2015
Dear Mr. Brian, Thank You so much for the valuable feedback. We sincerely apologies for the inconvenience caused during your stay with us. We look forward to sever you again and make you stay a memorable one, hope to see you soon.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Good location

2/10 Terrible

Nawaf aldossary, Dammam

Liked: Cleanliness, property conditions & facilities
The price is not good
The price is not good

10/10 Excellent

Sandy, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed my stay.
I stayed for 5 nights in the one bedroom apartment and it was way more than I expected. There are not enough good words to say about the staff. The hotel was very clean. The only trouble I had was with one of the windows. I couldn't close it to where it would lock and someone in the neighborhood has a dreadful chicken that makes noise from 4 to 6 am. It's not loud but I could still hear it due to my inability to fully close my window. Headphones or the covers over my ears remedied that situation. Also, the tv channel availability is limited to the movie channels so no World Cup for us! Other than that, everything else was absolutely perfect. Wireless internet, food delivery from all restaurants, housekeeping was super nice, concierge was very gracious, etc... It is about 3 blocks from the naval base, and right next to American alley. There's a market and there's the best Japanese food (noodles with beef at yum yum tree) I've ever had right in back of it. Taxis are readily available, just ask the concierge. I am a woman and was mostly alone (due to my husband's work) but felt very safe throughout my stay in these apartments.

8/10 Good

Tee Gee, The Woodlands, TX

Liked: Staff & service
Well priced 1 bdrm condo in the center of Juffair
This is my second stay at this property. The building is a little older but is well maintained. The pool tile is in need of some repair. The room is nicely laid out. The bathroom is very small and is beginning to show its age, the shower door easily falls off and has been badly repaired, there is no tub. The kitchen is very adequate, allowing us to cook any time of the day. There is no eating area unless you consider the smallish bar to be an eating area. The living area is spacious, the furniture is now well used. The closet in the bedroom was partially broken. The bed was comfortable. The AC worked excellently and responds well to the thermostat setting. The room smelled fresh, no odor of mold detected. The cleaning boys do a good job of cleaning the room every day, if you want them to. In all an excellent value for a 1 bdrm condo unit in Juffair, if a little worn around the edges.

6/10 Okay

Brian

Ok Hotel
The hotel is ok for an overnight stay in Bahrain. We stay there for the convienence of the location. we can walk to most everything that is needed. Condition is acceptable.

6/10 Okay

Texas Traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Roomy but old.
All in all, I might stay here again because things got better after a week or so. This hotel is close to many western restaurants as well as local eating establishments. The service people are also serving other buildings in the area so the wait for any type of service, including repair service, will be long. I waited over 3 hours for toilet paper when they didn't replenish the room at cleaning.

8/10 Good

Tee Gee, The Woodlands, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xcellent location in Juffair off al Shabab.
Great room. Very quiet on my floor. The WIFI was hit and miss, but when we saw the AP the speed was excellent. Lots of satellite channels available on the TV. My room had both VHS and DVD players. The DVD player was a home theater setup. The kitchen was nice and functional but rather light on cooking utensils for our European and Chinese dishes. The AC was awesome and actually worked as you would expect from a first rate central system. I had the condo unit and found the bathroom to be a touch on the small side, but everything worked properly. The room service was responsive and the boys did a good job taking care of the room. The rooftop pool and barbeque area was clean and well maintained, as was the excellent gym. Laundry machine in room and also in the laundry room on the 9th floor. Megamart is like a 1 minute walk away. Will definitely return for my next stay

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Weekend
We stayed one night to visit with some friends. It is a good location of us, Lots of shopping and restraunts in the area. the apartments have a somewhat livied in look, but are kept clean and the staff is very friendly. We will stay there again.

10/10 Excellent

Ervdog, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area. Good view.
Nice staff. Room had everything I needed and more. Staff very helpful.

8/10 Good

Bassim, Saudi Arabia

Disliked: Staff & service
great value for your money .. they upgrade my reservation from one bedrom flat to two bedroom .. great for saving your money.. and great location.

6/10 Okay

Hussam, Saudi

Disliked: Cleanliness, staff & service
Wide apartments suitable for big family
The hotel was good as facilities and apartments furnitioning. Also it is very close to restaurants in Juffair. I faced problem with room cleaning. They keep forgetting to put important items like new towels and tissues and we have to call them every time to bring them. Also when they clean the rooms they reduse number of bellows. Also the dialing a fix phone number outside the hotel does not work. So I had to use my mobile all time.

6/10 Okay

Tracy, Saudi Arabia

Liked: Cleanliness, room comfort
Looks nice online, reality is different
Located in a busy area, great for an easy walk to restaurants, shops. However, for those who want quiet, this is not a good location. The sounds from the street were very loud especially the motorcycles. We arrived at noon and despite the advertisement that check-in was 24 hours, we were told that it was 3pm and our room wasn't ready. However, they did accommodate us with an upgrade to a 2 bedroom apartment which was available. Our apartment was spacious and clean. The television had OSN with lots of English channels. The furniture was comfortable, but old and in need of repair. In the kitchen, one of the cabinets fell off in my hand. The furniture was dated and cheap and the design was just plain ugly. There were burn marks on the carpet even though it's a non-smoking room. The bed was reasonably comfortable and the black-out curtains did their job well. The best feature was the shower in the master bedroom - very hot water with a lot of pressure. The hotel does not have an on-site restaurant, but they partner with a local café to deliver food from a limited menu. The staff was courteous and friendly. Parking was terrible - they have only about 10 designated parking spaces. Overall, the apartment we stayed in was comfortable and clean. I don't think it earned it's 4 star rating and it was overpriced for the quality of the apartment as a whole. In conclusion, if you're not particular about noise or design, then it's a fine place to stay.

6/10 Okay

ali

Liked: Room comfort
جيد للعائلة الكبيرة .
الشقة واسعة وجيدة ولكن الفرش الأرضي قديم ومسود والحمامات قديمة ولاتوجد سرير كنب كما هو مكتوب في الوصف عندكم والمسبح خارج الخدمة وطلب فراش إضافي بدلا من الكنب السرير ب ٥ دنانير إضافية رغم أنني حجزت ل ٥ أفراد من البداية .
Stayed 2 nights in Oct 2019

6/10 Okay

abdulkareem

جيده نوعا ما الفرش لم يكن علي المستوي المطلوب الاجهزه الموجوده في الشقه لاتعمل مثل غساله الملابس الخدمه الغرف لايقدمون الصابون والشامبوات لا بعد الطلب فوط الحمامات غير جديده
Stayed 7 nights in Aug 2019

6/10 Okay

Ibrahim

Liked: Staff & service, property conditions & facilities, room comfort
اقامه جيده ولكن السعر مرتفع جدا مقارنه بمستوى الخدمات المقدمة
Stayed 2 nights in Aug 2019

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق رائع
فندق ممتاز
Stayed 2 nights in Jul 2019

4/10 Poor

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
إلغاء الحجز من قبل إدارة الفندق
تم الاتصال بي من قبل إدارة الفندق عند الوصول وإلغاء الحجز. يعتذرون بأنه خطأ الموقع لم تتوفر لديهم غرف
Stayed 1 night in Jun 2018
Response from Charlene on 28 Jun 2018
Good Evening, We sincerely apologize for the inconvenience caused. Rest assured that it will not happen to any of our future guest again. Your kind understanding in this regard is highly appreciated. Thank you & Best Regards, Charlene Perez Guest Service Agent

6/10 Okay

Ahmed

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Ibrahim, السعودية

Disliked: Room comfort
تجربة تستحق التكرار
اقامة رائعة لكن السعر اغلى من الواقع