Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from RUH KSA

Posted 07-Oct-2014
Previously known as the Ixir Tower, this property definitely needs major refurbishing. Price paid for a club room was a ripoff. Would not stay here again. This hotel is no more than a 4 star. Staff are excellent but their super service and attitud is a waste for this property
3 out of 5
Recommended
for Everyone
by A verified traveller from saudi arabia

i had bad experiance

Posted 24-Aug-2014
i had bad experiance when they did parking for my new car i found one of the tiers been damaged although they had change it with the spar one yet i found when try to repair it it is has been injured and can not be repaied i had to pay almost a value of one night to get new one
4 out of 5
Recommended
for Everyone
by A verified traveller from Kuwait

Eid Stay

Posted 05-Aug-2014
Pros: Bathroom, housekeeping and room condition.
Cons: Accomodate the families with children in seperate floors.
Location: Great location adjasent to City Center, shopping, and food.
The location of the hotel is amazing, yet it is a family hotel that accomodates lots of familites with children. The room wall was thin, so we heard the children cry and the phone ring in the rooms next to us. The bathroom was amazing. Housekeeping as well.
5 out of 5
Recommended
for Business Travellers
by Abdulwahab

This traveller left a rating score only Posted 26-May-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient

Posted 12-May-2014
Room sercive is significantly expensive Small evian water costs almost $13 Hot arabic mezza small portion cost $20
4 out of 5
Recommended
for Everyone
by Bo-Ya3gooob from Kuwait

Nice Hotel...

Posted 11-May-2014
Pros: Inside the mall and near other mall and restaurants... staff were excellent... clean rooms...
Cons: their attention to the clients and they should have a better policy taking care of problems...
Location: excellent location...
The hotel was very nice and clean, and it was great the fact that it was directly opens to City Center Mall. Liked the fact that alot of the staff were Bahraini because they were very kind and always smiling and one time i needed to go somewhere which they didn't know it they called around and asked so they can tell where it is... The one thing i didn't like is that the roof in our bathroom opened and nearly fell on my wife's head, they just came and fixed it, i didn't really feel the warmth of their apology, they just called me and asked if it was fixed and thats it... i think a hotel should be more attentive to its clients...
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 19-Apr-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 04-Mar-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveller

Lovely hotel for a long weekend getaway.

Posted 19-Feb-2014
We enjoyed everything about our stay. Hotel was wonderful. Attached to mall. Good food and great amenities. Lovely pool area.
5 out of 5
Recommended
for Everyone
by sam from almutawa

Excellent choice

Posted 03-Feb-2014
One of best accomdation shopping relax Movie theiter wahoo water park bowling