Indoor pool, pool loungers

Reviews of Inverary Resort

3 out of 5
Inverary Resort
368 Shore Road, Baddeck, NS

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 830 reviews" "
Rating 8 - Good. 299 out of 830 reviews" "
Rating 6 - Okay. 162 out of 830 reviews" "
Rating 4 - Poor. 81 out of 830 reviews" "
Rating 2 - Terrible. 28 out of 830 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very modern and spotless. Staff were great. This was our first visit but we would definitely return.
Stayed 1 night in Mar 2024

8/10 Good

Corey

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff upgraded our room without asking. James gave us good information before heasing to the cabot trail.
Stayed 1 night in Nov 2023
Response from James on 21 Nov 2023
Glad you enjoyed your stay!We strive to provide a a great experience.

10/10 Excellent

keenan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was quick and happy to help us obtain a crib for our baby
Stayed 1 night in Nov 2023
Response from Inverary Resort on 21 Nov 2023
Glad you enjoyed your stay! Wes strive to provide a good experience

10/10 Excellent

Randy Longard

Stayed 1 night in Nov 2023
Response from Inverary Resort on 21 Nov 2023
Thank you!We Strive to provide a great experience.

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2023
Response from Inverary Resort on 21 Nov 2023
Glad you enjoyed your stay! We hope to see you again soon.

2/10 Terrible

HOLLY M

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Over Priced
Website promotes resort very well, actual is very different. Very very run down and in desperate need of a make over. I felt it to be very dirty and heard a scratching u see my bed :( likely won’t return. Too bad as the grounds are very nice.
Stayed 1 night in Sep 2023
Response from Laurie on 2 Oct 2023
Good Day,Thank you for your email. I am sorry you were not satisfied with your stay. We do appreciate and encourage both positive and constructive feedback. Your feedback helps our staff and management improve where improving is needed.I will certainly pass along your feedback to our Management team.Kindly,Laurie

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Property was beautiful and staff were excellent. The rooms are not in great condition and are very dated. Restaurant was excellent and the grounds are beautiful
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Anis

Travelled with partner
Disliked: Cleanliness, staff & service
Great location and site. Grounds are awesome Rooms are rundown and basic There was a dirty towel left in bathroom too! Front staff not very helpful. Overall did not experience the renowned island hospitality with the front staff
Stayed 2 nights in Sep 2023
Response from Laurie H on 12 Sept 2023
Good Day, Thank you for staying with us and Thank you for your feedback. I will pass along your concerns to our Management team. We do appreciate and encourage both positive and constructive feedback. Your feedback helps our staff and management improve where improving is needed.Kindly,Laurie

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The Baddeck area is beautiful and the resort grounds are beautiful but the rooms are not worth the money you pay for them. They havent been updated in years. Beds are not all that comfortable and the room itself just doesnt feel clean.
Stayed 1 night in Sep 2023
Response from Laurie H. on 12 Sept 2023
Good Day,Thank you for staying with us and Thank you for your feedback I will pass along your concerns to our Management team. We do appreciate and encourage both positive and constructive feedback. Your feedback helps our staff and management improve where improving is needed.Kindly,Laurie

10/10 Excellent

Lane

Stayed 1 night in Aug 2023

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Resort and staff were perfect
Stayed 1 night in Aug 2023
Response from Laurie on 12 Sept 2023
Good Day,Thank you for your feedback. Our staff are working hard to help you enjoy your stay. We hope we have the opportunity to welcome you back with us again in the future.Kindly,Laurie

8/10 Good

Claude

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Brian

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Beds squeaked a lot. Lovely exterior but interior needs a make over
Stayed 1 night in Aug 2023
Response from Laurie H on 12 Sept 2023
Good Day,Thank you for staying with us and Thank you for your feedback I will pass along your concerns to our Management team. We do appreciate and encourage both positive and constructive feedback. Your feedback helps our staff and management improve where improving is needed.Kindly,Laurie

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. We used the pool (very clean) and the outdoor hot tub (desperately in need of cleaning). The staff is friendly, breakfast is delicious and included. The rooms are very dated but clean. I’d stay here again but would skip the hot tub.
Stayed 1 night in Aug 2023
Response from Inverary Resort on 15 Aug 2023
Good Day,Thank you for your review. We are happy to hear that you enjoyed your stay with us. Our staff are working hard to help you enjoy your stay. I will pass along your concerns to our Housekeeping and Maintenance teams regarding the outdoor hot tub. We hope to welcome you back again in the future.Kindly,Laurie

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Inverary Resort on 15 Aug 2023
Thank you for your review.We hope you will visit us again in the future. Kindly,Laurie

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service
The property is nice and in a beautiful location. Only downfall is certain buildings are updated and the ones that aren't drag this resort down a star in rating. I would stay again as long as I could book one of the updated rooms.
Stayed 1 night in Aug 2023
Response from Inverary Resort on 9 Aug 2023
Thank you for your review. We are happy hear that your stay was a good one. Our staff are working hard to help you enjoy your stay.I will pass along your concerns to our Management team, as well as our Maintenance staff. We do appreciate and encourage both positive and constructive feedback. Your feedback helps our staff and management improve where improving is needed.We hope to welcome you back again in the future.Kindly,Laurie

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Inverary Resort Staff on 9 Aug 2023
Thank you for staying with us at the Inverary Resort.We hope you will visit us again.Kindly,Laurie

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location cant be beat right on the lake.
Stayed 1 night in Aug 2023
Response from Inverary Resort on 9 Aug 2023
Thank you for staying with us at the Inverary Resort.Our Lakeside amenities are enjoyed by all. We hope we will welcome you back again in the future.Kindly,Laurie

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Inverary Resort on 9 Aug 2023
Thank you for staying with us here at the Inverary Resort.We hope to welcome you back with us in the future.Kindly,Laurie

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2023

6/10 Okay

tressa

Travelled with family and small children
Liked: Staff & service
Complimentary Breakfast was AMAZING and fresh!! Gym-yuck... Pool - worn but did the job,
Stayed 1 night in Jul 2023
Response from Inverary Resort Staff on 9 Aug 2023
Thank you for staying with us at the Inverary Resort. We are glad you enjoyed your stay with us. We hope you will visit us again in the future.Kindly,Laurie

10/10 Excellent

Donald

Stayed 1 night in Jul 2023
Response from Inverary Resort on 15 Aug 2023
Thank you for your review.We hope you enjoyed your stay with us.We hope you will visit us again in the future.Kindly,Laurie

8/10 Good

Diane

Travelled with family
Liked: Staff & service, property conditions & facilities
Prettiest location
Stayed 2 nights in Jul 2023
Response from Inverary Resort on 14 Jul 2023
We hope your enjoyed your stay with us. Our property has great access and views of the Bras d'or Lakes and our guests enjoy the water frontage.We hope we can welcome you back in the future.Kindly,Laurie

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Inverary Resort on 9 Aug 2023
Thank you for your review.We are glad you enjoyed your experience here at the Inverary Resort.We hope to welcome you back again in the future.Kindly,Laurie

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
The location was beautiful. The welcome desk and bar area was updated and the staff were very nice. Overall, The property itself needed repairs including the outside space. The rooms need ( our room) to be updated. Our room had a foul odor to it. The furniture was old. The bathroom floor was sticky.
Stayed 1 night in Jun 2023
Response from Inverary Resort on 15 Aug 2023
Good Day,Thank you for your review.We hope you enjoyed your stay with us. Our staff are working hard to help you enjoy your stay.I will pass along your concerns to our Management as well as our Maintenance team. We do appreciate and encourage both positive and constructive feedback. Your feedback helps our staff and management improve where improving is needed.We hope you will visit us again in the future.Kindly,Laurie

10/10 Excellent

Bruce

Stayed 2 nights in Jun 2023
Response from Inverary Resort on 9 Aug 2023
Thank you for your review.We are glad to know you had a great experience here at the Inverary Resort.We hope we can welcome you back again in the future.Kindly,Laurie

10/10 Excellent

Wayne

Stayed 1 night in Jun 2023
Response from Inverary Resort on 9 Aug 2023
Thank you for your review.We are glad to know that you enjoyed your stay with us. We hope to welcome you back with us again in the future.Kindly,Laurie

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place , great service
Stayed 1 night in Jun 2023
Response from Laurie on 20 Jun 2023
Thank you for your kind words.Our staff are working hard to help our guests enjoy their stay.We hope you will visit us again in the future.

6/10 Okay

Kelly

Travelled with partner
Very out dated - I think part of this property has been renovated but we stayed in the old section. It had everything we needed, comfy bed and pillows, clean but smelled bad (musty old carpet/upholstery?). Some plugs don’t work - the plug falls out. We had to move the coffee maker to the bathroom. Someone tried to break into our room in the middle of the night - they were fiddling with the key hole for a long time which woke us up and when we went to the door to say “hello” or “you have the wrong room” they took off running away. The property itself, design wise, is nice and well kept and unique (resort style). We booked via Expedia and the photo was misleading (the nice renovated rooms of course!) and it was non refundable which was annoying. It suited our needs for being there briefly to run the relay but I wouldn’t want to go back and stay on vacation. Baddeck and Cape Breton in general are beautiful though!
Stayed 2 nights in May 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Big property, pool, hot tub and sauna. And free breakfast was a treat and was a real breakfast, not just muffins. Would highly recommend.
Stayed 1 night in May 2023
Response from Laurie on 20 Jun 2023
Thank you for your kind words.We hope to welcome you back in the future.

8/10 Good

Shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful resort and amazing staff!
Stayed 1 night in May 2023

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean bed was comfortable
Stayed 1 night in Apr 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, also included a great breakfast, pool facilities were great too.
Stayed 1 night in Mar 2023

6/10 Okay

Joann

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is lovely and I see the main area / reception has had a facelift but the rooms are sad. Our bed was okay but only three pillows? And the three we had were flat and old. The place is in sorry need of an update. For the price point it should be in better condition. The toilet was so low to the floor and the tub must have been installed in 1966.
Stayed 1 night in Feb 2023

8/10 Good

Tim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the way to the ferry to New Found land. As it was off season the restaurant was not open.
Stayed 1 night in Feb 2023

4/10 Poor

Heather

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very disappointed that there was no dining available at all, not even breakfast. Wish we had known that ahead of time, we wouldn't have stayed there. Plus the only supper option available in Baddeck was Tim Hortons.
Response from Doug on 30 Dec 2022
Good Afternoon, We do apologize that our restaurant has been closed because of the holidays. All of the restaurants in Baddeck were closed in fact, which I can understand that this was inconvenient and frustrating. We did upgrade you to a deluxe room with a view in the main lodge at no extra charge. The cost of this room per night is 195 tax. We do feel that you had gotten added value there.We apologize that your stay was less than adequate with us. We do strive to make each guests' experience an excellent one.

8/10 Good

Lawrence

Stayed 1 night in Dec 2022

8/10 Good

Carl

Stayed 1 night in Nov 2022

6/10 Okay

Nihal

Stayed 1 night in Nov 2022

10/10 Excellent

JANE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night but everyone was very friendly and helpful.
Stayed 1 night in Oct 2022

6/10 Okay

DAVID

Travelled with family
It was ok…
Stayed 1 night in Oct 2022

2/10 Terrible

Carla

Disliked: Cleanliness, amenities, property conditions & facilities
This property was very dated and the odour of must and mold in our room was terrible. The carpets were filthy and we had to sleep with windows open. Do not recommend
Stayed 1 night in Oct 2022

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Denise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we stayed in was on the 2nd door of a separate building from the main lodge. Room very dated and the bathroom shower/bathtub showed its age - extreme discoloration of tile grout. Restaurant was great and service great!
Stayed 2 nights in Sep 2022

6/10 Okay

Alviera

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Liked the room in the new building but the old room was disappointing
Stayed 1 night in Sep 2022

4/10 Poor

Michael

Travelled with group
We had two rooms at the Old Barn that smelled thr wet dog. Rooms also desperately need remodeling. William at the front desk was able to move us to another building. The live intertainment was pleasant and the grounds are well kept. The breakfast was plain cold. Service was non-chalant . Will not return.
Stayed 2 nights in Sep 2022

6/10 Okay

Gary

Stayed 1 night in Sep 2022