"Very Pleasant Experience, But Needs Refurbishment"
Hotel provides essentially all the services and amenities expected in a five star property -- coupled with a warm and friendly staff. However, to qualify as a five star property, the hotel needs a significant refurbishment, including updated bathrooms, new carpets and drapes and paint, along with a general touch up. The current state of the rooms and public areas is not bad or poor -- it simply is not at a five star level.
Stayed at the Westin Copley for the Frozen Four. Great location, close to great shopping and restaurants on Boylston and Newbury St, with easy access to the subway for transportation. The concierge service was helpful for advice on tourist activities. Also had a nice bar (Bar 10) for late night drinks and snacks.
"Nice hotel walkable to Fenway and great shopping"
Great price for Memorial Day weekend with the Redsox at home all weekend. Super accommodating staff, a complimentary wine reception before Friday night's game, and comfortable rooms. I arrived very early on Friday morning with plenty to do throughout the day. The hotel was happy to store my bag in the meantime and called me when my room was ready just after 1 p.m.
Boston’s elite hold court in Back Bay’s shops, restaurants, and townhouses. Newbury Street hosts upscale boutiques and cafes, while locals flock to the Prudential Center for shopping and dining. The Central Library in Copley Square nods to the city’s imposing literary tradition and serves as the landmark starting point for the Boston Marathon. The Red Sox and historic Fenway Park are blocks away.
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