The room was tiny, as most in-city hotel rooms are, and the bathroom was VERY tiny. But the room was clean (no allergies!) and the staff in the morning was so friendly; and the building itself is beautiful. Only downsides: ALL the pillows are overstuffed polyester, so if you are a side or stomach sleeper you may have some challenges; and I had to wait 10 minutes for someone to arrive at the desk to let me check in (one couple who was there ahead of me gave up and left!). Really no reason to leave the front desk unstaffed for that long even late in the evening.
"Great Location, Lobby, Workout Facility- Old Rooms"
Location is perfect. Lobby was still a bit under construction but you could tell they were putting the finishing touches on everything and it looked great. The rooms are pretty small and lack a lot of common amenities though like accessible outlets and a mini-fridge. The workout facility is amazing though, probably the best I've ever seen at any hotel I've visited.
This hotel impressed me from A to Z. I have stayed in a number of the nicer hotels in Boston, and picked the Loews this time because it was hundreds cheaper than my "go-to". The valet was quick to pull up my car in the morning and my room service was not only delivered sooner than expected, but the food was superb - and I'm picky with my food. The rooms were clean, comfortable and modern and the staff kind and pleasant. This hotel ranks with the best in Boston and at a highly competitive price. I will absolutely stay here again.
The hotel is centrally located with quick access to the subway. The hotel staff are very friendly and the rooms are very well appointed. The presence of the large Supermarket close by really helped with reducing costs of eating every meal at a restaurant.
Overall a very good experience.
Very nicely located to Boston tourist activities. Wonderfully helpful staff. Very clean. My only drawback was that the hotel had a pleasant odor that reminded me of cedar chips. This was pleasant at first but got old after awhile.
Our room at the Midtown Hotel was clean and comfortable. It wasn't fancy, but the room was spacious and the staff were very friendly. The light stopped working in our bathroom during our stay and they sent someone up to fix it right away. The one issue we had was that the walls/doors seem to be very thin, so if someone is making noise in the hallway, you'll probably hear it. All in all, it was a nice, inexpensive hotel for a stay in Boston.
Smoothest check in ever - clean renovated room - grand posh hotel lobby!
Very friendly staff!!
Would highly recommend to anyone, particularly if attending a congress at the Hynes Convention Centre just 10 minutes walk (three blocks) away!!
The Lenox enjoys an excellent location just a few steps from the T's Copley station and Copley Square. Though the views from our rooms (we booked 3) were nothing to rave about, the hotel's interior was imbued with old world elegance. The rooms were comfortable and included modern amenities such as large flat-screened TVs and free wi-fi. While complimentary morning tea and coffee were provided in the lobby, it would have been nice to have had an in-room coffee maker.
The staff was wonderful. They were friendly, helpful, and seemed to have our best interests in mind. What a welcome change that they also seemed to enjoy their work! We were given the wrong keys to one of our rooms initially, but this was quickly remedied and the front desk was very pleasant.
We enjoyed two breakfasts at City Table and were particularly impressed by one of our waiters who had been with the hotel for many years. Our experience at City Bar was o.k. We enjoyed the atmosphere; but my Tom Collins was off and the bartender was not particularly attentive or friendly. Your experience will depend on your bartender. You can also walk a block to the Oak Room bar at the Fairmont.
My son used the fitness room and was pleased with the equipment (including ellipticals) and generous water and towels.
The hotel is in the city, so expect some city sounds, including an occasional street musician nearby. I loved being able to walk to nearby Newbury Street with its many restaurants and shops, or hop on the T.
Boston’s elite hold court in Back Bay’s shops, restaurants, and townhouses. Newbury Street hosts upscale boutiques and cafes, while locals flock to the Prudential Center for shopping and dining. The Central Library in Copley Square nods to the city’s imposing literary tradition and serves as the landmark starting point for the Boston Marathon. The Red Sox and historic Fenway Park are blocks away.
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