"Very Pleasant Experience, But Needs Refurbishment"
Hotel provides essentially all the services and amenities expected in a five star property -- coupled with a warm and friendly staff. However, to qualify as a five star property, the hotel needs a significant refurbishment, including updated bathrooms, new carpets and drapes and paint, along with a general touch up. The current state of the rooms and public areas is not bad or poor -- it simply is not at a five star level.
We only stayed one night, room was very clean and staff very friendly. Room was a bit small, however, so I probably wouldn't want to stay for more than a couple of nights unless you travel a lot in Europe where most of the hotel rooms I've encountered there are very small like these. They do have a lounge with a table and large TV, coffee maker, microwave/fridge where I noticed other guests gathering to talk with coffee etc. Above all, the location was great!
Staff is very outgoing and polite, general conditions of the room were ok, nothing really special, I could say room was a little outdated...the ceiling had a big spot of filtration just above the bed, not nice at all.
We stayed 3 nights at Loews Boston this past weekend as we were in Boston for our daughter-in-law's graduation from dental school. The hotel was very nice, centrally located. I would definitely recommend it.
Overall clean hotel with pleasant staff. Although nicely decorated, the room was small and cramped. The toilet situation was ridiculous, there was less than a foot distance between the front of the toilet and wall.
The staff is so nice. Manny at the door gave us so many good idea for places to visit. The room was perfect and check in and out was a breeze. All other hotels should take lessons from The Eliot. We will be back.
Boston’s elite hold court in Back Bay’s shops, restaurants, and townhouses. Newbury Street hosts upscale boutiques and cafes, while locals flock to the Prudential Center for shopping and dining. The Central Library in Copley Square nods to the city’s imposing literary tradition and serves as the landmark starting point for the Boston Marathon. The Red Sox and historic Fenway Park are blocks away.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.