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Hilton Austin, Austin

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Hilton Austin

500 E 4th St Austin, 78701 Texas

Austin high-rise hotel with views of the city's skyline

6th Street: 1 block
Adjacent to the convention center, the 26-story Hilton Austin is 1 block from the 6th Street entertainment district, the hub of Austin's live-music scene, and less than a mile from the State Capitol. Show more
Pool with a view
A sunny patio with city views surrounds the outdoor pool and spa tub. The hotel's 16,000-square-foot health club includes saunas, steam rooms, women's and men's locker rooms, and spa treatments.
Serene dreams
Guestrooms feature Serenity Beds, with pillowtop mattresses, hypoallergenic down comforters, abundant pillows, and triple sheeting. Wireless Internet access is available in all rooms. Hide

GUEST REVIEWS

4.0out of 5

Expedia Guest Rating

80%

of guests recommend

TripAdvisor Traveller Rating

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TripAdvisor Traveller Rating

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard King
One king Serenity Bed. View of city skyline. Approximately 350 square feet. Wireless Internet access (surcharge). Large desk. Minibar. Chair with ottoman or loveseat. Multi-line speakerphone with voice mail. Cable TV with pay movies, video games (surcharge), premium channels. Complimentary weekday newspaper.
Executive King
One king Serenity Bed. City view. Located on Floors 25–26, with special elevator-key access. 350 square feet. Wireless Internet access (surcharge). Desk with upgraded amenities. 32-inch cable TV with pay movies, video games (surcharge), and premium channels. Cordless telephone with voice mail. Bathroom with scale, make-up mirror, bathrobes, and upgraded showerhead. Includes access to Concierge Lounge, with daily Continental breakfast and evening hors d'oeuvres, non-alcoholic beverages, and honor bar.
Standard room
1 king2 doublePillowtop mattress with premium bedding including triple sheeting. Desk. Television with premium cable channels and pay movies. Wireless Internet access (surcharge). Fax machine and in-room safe. Complimentary newspapers. Minibar. Shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains, clock radio, and electronic check-out. Air conditioning. Refrigerator and turndown service available on request.
Standard Two Queens
Two queen beds. Desk. Wireless Internet access (surcharge). TV with premium cable channels and pay movies. Video games (surcharge). Minibar. Complimentary newspaper.
Executive Two Queens
Two queen beds. Desk. Wireless Internet access (surcharge). TV with premium cable channels and pay movies. Video games (surcharge). Minibar. Complimentary newspaper.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Check-in time starts at 3 PM
  • Check-out time is
  • Pet policy - dogs and cats only
  • Maximum number of pets per room - 2
  • Pet maximum weight in lb is 75
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: USD 20 per day
    • Valet parking fee: USD 27 per day
    • Pet deposit: USD 75.00 per stay
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

  • Swimming pool - outdoor
  • Spa tub
  • Spa services on site
  • Massage - spa treatment room(s)
  • Steam room
  • Sauna
  • Technology helpdesk
  • Concierge desk
  • Complimentary newspapers in lobby
  • Health club
  • Fitness facilities
  • Restaurant(s) in hotel
  • Bar/lounge
  • Room service (24 hours)
  • Coffee shop or café
  • Breakfast available (surcharge)
  • Self parking
  • Parking (surcharge)
  • Parking garage
  • Ballroom(s)
  • Multiple small meeting rooms
  • Multiple large conference rooms
  • Event catering
  • Exhibit space
  • Business center
  • Banquet facilities
  • Audio-visual equipment
  • Internet access in public areas - surcharge
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Express check-in
  • Total number of rooms - 800
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Multilingual staff
  • Safe-deposit box at front desk
  • ATM/banking
  • Gift shops or newsstand
  • Tour assistance
  • Dry cleaning/laundry service
  • Patio
  • Shoe shine
  • Air-conditioned public areas
  • Valet parking
  • Elevator/lift
  • Number of floors - 26
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Wedding services
  • One meeting/conference room
  • Parking limited (surcharge)
  • Luggage storage
  • Shopping on site
  • Laundry facilities
  • Room service
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Rooms

The 26-story Hilton Austin has 800 spacious guestrooms, all with views of the Austin skyline. Rooms feature the Serenity Bed: pillowtop mattress, hypo-allergenic down comforter, triple sheeting, and multiple pillows (five pillows and a bolster on double beds; eight pillows and a bolster on king beds). Rooms have either a chair with ottoman or a loveseat. Wireless Internet access is available for a surcharge. Multi-line speakerphones have voice mail. Cable TV includes pay movies, video games (surcharge), and premium channels.

Hilton Austin, Austin, Texas, Rooms Guest Room

Room Amenities

  • Wireless Internet access
  • Premium television channel(s)
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Complimentary weekday newspaper
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • Voice mail
  • Multi-line phone
  • Minibar
  • Coffee/tea maker
  • Refrigerator (on request)
  • Wake-up calls
  • Turndown service (on request)
  • Shower/tub combination
  • In-room massage available
  • Extra towels/bedding in room
  • Complimentary toiletries
  • Hair dryer
  • Iron/ironing board
  • Daily housekeeping
  • Clock radio
  • Desk
  • Electronic check-out
  • Cable television service
  • Pillowtop mattress
  • Rollaway beds available
  • Cribs (infant beds) available
  • Smoking permitted
  • In-room safe
  • Complimentary newspaper
  • Wireless high-speed Internet access (surcharge)
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Dining

Finn & Porter - Steaks, seafood, sushi bar. Stylish restaurant accented with dark woods, bright blue fixtures, and dramatic staircase. Outdoor seating, weather permitting. Dinner only. Reservations recommended.

Liberty Tavern - Casual, family-friendly restaurant serving all-American comfort foods for breakfast, lunch, and dinner. Semi-private seating areas available.

Java Jive on Fifth - Specialty coffees, pastries, wine, cocktails. Located in gift shop. Outdoor seating, weather permitting.

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Hilton Austin, Austin, Texas, Dining Restaurant

Recreation

  • Golf - miniature nearby
  • Golfing nearby
  • Rowing or canoeing nearby
  • Running track/path nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Fishing nearby
  • Bird watching nearby
  • Playground nearby
  • Swimming on site
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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hilton Austin

4.0
out of 5
avg. guest rating
Hotel service:
4.0
Hotel condition:
4.3
Room cleanliness:
4.3
Room comfort:
4.1
Location:
4.7
Neighbourhood:
4.3
80%

of guests recommend

out of 100 reviews

Write a review of this hotel

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Jacqui C from Round Rock, TX
2.0
out of 5
Does not recommend this hotel
Posted 5 Dec 2011

“Terrible Service & Loud Occupants”

The rooms themselves were nice. However, the service provided by the guest services staff was terrible! They were very rude and they hung up on me twice. I was asking simple questions, nothing complicated or rude. There was no reason for them to respond in that manner. Additionally, the soundproofing of the room is awful. I could hear people talking in the adjacent rooms. They weren't even shouting or playing music or anything. They were simply having a conversation. I don't recommend you stay at this Hilton.

Area recommendations
6th Street - Because it's super fun!
Comment from the hotel's management
Thank you for your recent review. We are very disappointed to hear that our guest services team did not provide you with the level of service our hotel is known for. We can assure this is not the norm here at our hotel and that we've put our staff on alert for the issue you you mentioned, to ensure this does not happen again. Thank you for bringing this to our attention. Please note I am manager at the hotel, not the General Manager. The post all say "General Manager" on Expedia, which is not the case.
Hotel Management, General Manager
Posted 29 Dec 2011
A Traveller from Waco, TX
3.0
out of 5
Recommends this hotel
Posted 18 Nov 2011

“Small room and modest shower for the price”

Rooms were small and the shower was apartment grade. View was nice form the 26th floor to the west. Downtown Hilton made we wish I was staying in the Westin Galleria.

A Traveller from New Orleans
3.0
out of 5
Does not recommend this hotel
Posted 6 Nov 2011

“Not what I expected”

First, the location of the hotel was great. Close to all the night life and restaurants. We saw tons of police officers walking around. Customer service was just okay. The room- I hate to say it but it was on the gross side. There is an enormous wooden head board attached to the bed and there were greasy hand prints on over it. I am not sure how house keeping over looked that. So it pretty much set the tone for the room.

Comment from the hotel's management
Thank you for your review. We are glad to hear you enjoyed our convenient location in Downtown Austin but sorry to hear our rooms did not meet your expectations. I have brought up your concerns to our Housekeeping team and can assure this is not a norm at our hotel. Thank you again for bringing to our attention and we hope you will consider giving us another chance the next time you are visiting Austin.
Hotel Management, General Manager
Posted 23 Nov 2011
Stephen M from Rockwall, TX
4.0
out of 5
Recommends this hotel
Posted 26 Oct 2011

“Great stay! Easy access to 6th Street”

Had a great time. Needed a reasonable rate for a hotel near Sixth Street. The Hilton worked out great. Thank you for a good time!

Area recommendations
6th Steet in Austin is a great destination for live music and entertainment.
Comment from the hotel's management
Thank you very much for your review. We are very pleased to hear you enjoyed your stay and look forward to welcoming you back the next time you are visiting Austin!
Hotel Management, General Manager
Posted 2 Nov 2011
A Traveller from Lexington, Ky.
5.0
out of 5
Recommends this hotel
Posted 18 Oct 2011

“Worked well for us, but expensive.”

Overall a nice hotel and friendly staff. Any food/snacks within the hotel was more expensive than places nearby.

Area recommendations
6th street, Congress and 4th
A Traveller from Scotland
4.0
out of 5
Recommends this hotel
Posted 17 Oct 2011

“Central location and very comfortable”

This is a large international hotel. The lobby is huge and, at the time of our visit, very busy. The hotel is centrally located and professionally run. The staff were efficient and courteous. We did not eat dinner in the hotel but did have breakfast which was to a good standard. The room was comfortable and clean. There was no provision of bathrobes which we might have expected at this standard. We used the valet parking which worked well. Overall, we found the hotel to be very suitable for our needs if, perhaps, a little impersonal but that would be hard to avoid in a location of this size.

A Traveller from San Jose, CA
4.0
out of 5
Recommends this hotel
Posted 11 Oct 2011

“Great Value in Down Town Austin”

I've stayed at several of the hotels in downtown Austin, and I've found the Hilton to offer the best overall value for a 4-star accommodation. The rooms are comfortable and current, suitable for both business and leisure. The service is generally very good. The location is convenient to both downtown restaurants and the freeway. The price is generally more competitive than other 4-stars in the downtown area.

A Traveller from Grapevine, TX
5.0
out of 5
Recommends this hotel
Posted 11 Oct 2011

“Convenient to all downtown destinations.”

Been to this location more than once. Convenient to all downtown destinations and not far from the airport. Bring your walking shoes!

A Traveller
5.0
out of 5
Recommends this hotel
Posted 10 Oct 2011

“great location”

The hotel is a bit pricey but the location is worth it. Its located right off the 6th st. close to the heart of the music scene in Austin. Its classy clean and everything looks new. I had great experience staying there.

A Traveller
4.0
out of 5
Recommends this hotel
Posted 19 Sep 2011

“Great location, friendly staff”

Have stayed at this hotel while at conference. Very pleased with service (especially front desk), comfort was quite good and fantastic location (next to conference center and very close to 6th street for "after hours"). Internet access should be included in the rate, given the high night rates ...

Comment from the hotel's management
Dear Valued Guest, thank you very much for your review. We are very happy to hear our front desk team provided you with outstanding service. With regards to the Internet rates, we are sorry that we have not met your expectations. We take our guest's feedback very seriously and understand that the internet rates can be high. We offer complimentary wireless internet at our lobby and Java Jive on Fifth coffee shop. Thanks again for your review. We are always looking for ways to improve our guest's experience here at the Hilton Austin.
Hotel Management, General Manager
Posted 18 Oct 2011
Back to Hotel Details

Hilton Austin

500 E 4th St Austin, 78701 Texas

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Nearby Points of Interest

  • O. Henry House Museum - 0.1 km / 0.1 mi
  • Esther's Follies - 0.2 km / 0.1 mi
  • Austin Convention Center - 0.3 km / 0.2 mi
  • Frost Bank Tower - 0.5 km / 0.3 mi
  • Paramount Theater - 0.6 km / 0.4 mi
  • Austin Children's Museum - 0.6 km / 0.4 mi
  • Austin Museum of Art - 0.7 km / 0.4 mi
  • Ann W. Richards Congress Avenue Bridge - 0.7 km / 0.4 mi
  • Old Bakery and Emporium - 0.8 km / 0.5 mi
  • Austin City Hall - 0.8 km / 0.5 mi
  • Austin History Center - 0.9 km / 0.6 mi
  • Austin Public Library - 0.9 km / 0.6 mi
  • Governor's Mansion - 1 km / 0.6 mi
  • 360 Condominiums - 1 km / 0.6 mi
  • Travis County Law Library - 1.1 km / 0.7 mi

Location Highlights

  • In city center
  • In business district
  • In entertainment district
  • Convention center nearby
  • Water nearby

The preferred airport for Hilton Austin is Austin, TX (AUS-Austin-Bergstrom Intl.) - 9.8 km / 6.1 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Austin, TX, United States (AUS-Austin-Bergstrom Intl.)

Area:

Downtown Austin, Texas, United States of America: Downtown Austin’s attractions include The University of Texas at Austin and the Texas State Capitol. Austin also lays claim to another capital: live music. Bars and clubs pack a half-mile stretch of Sixth Street. The gay-friendly Warehouse District is another nightlife hub, as is the SoCo District south of Lady Bird Lake. On summer nights, 1.5 million bats emerge from the Congress Avenue bridge.

Hilton Austin

500 E 4th St Austin, 78701 Texas

Most recent booking for this hotel: less than 51 minutes ago.
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