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Hotel Lighter Quay Auckland - MGallery Collection by Accor

21 Viaduct Harbour Avenue Lighter Quay Auckland, 1001 New Zealand

Auckland waterfront hotel with full-service spa

Lighter Quay Hotel Auckland is ideally located in the heart of Auckland, a unique maritime experience between the vibrant Viaduct Harbour and the new Wynyard Quarter. Beautiful design inspired Show more by New Zealand's landscape and culture and boasting panaromicviews of Waitemata Harbour makes it a true landmark destination. All luxurious appointed bedrooms and suites have private balconies, floor to ceiling windows and feature oversized bathrooms with separate rain showers and deep soaking bathtubs. Hide

GUEST REVIEWS

4.6out of 5

Expedia Guest Rating

97%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 29/06/2013. The check-out date cannot be after 29/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Check-in time starts at
  • Check-out time is
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Fee for high-speed Internet (wired) in business center: NZD 15 (for 2 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): NZD 23.99 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: NZD 23.99 (for 24 hours, rates may vary)
    • Full breakfast fee: NZD 25 per person (approximate amount)
    • Rollaway bed fee: NZD 60 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
  • The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
    • A city/local tax will be charged
  • The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Property Amenities

  • 24-hour front desk
  • Number of suites -
  • Number of floors -
  • Business center
  • Concierge desk
  • Elevator/lift
  • Medical assistance available
  • Self parking
  • Porter/bellhop
  • Wheelchair accessible

Room Amenities

  • High-speed Internet access
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Hair dryer
  • Bathtub only
  • Iron/ironing board
  • In-room safe
  • Non-smoking only
  • Cribs (infant beds) available

Spa

Located on the ground floor, the 743 square metre Senses Spa comprises seven treatment rooms and offers a combination of ancient and modern therapies – from age-old Thai, Ayurvedic, and European massage techniques, to the latest in spa treatments. Open daily from mid-morning until late.

Signature Treatment – Traditional Thai Massage (1 hour, 30 minutes): NZ$180 (AU$162)

Thai massage is founded on the concept of invisible energy lines running through the body between critical acupressure points. Massaging these lines and points releases pressure, helps stimulate the body's healing mechanisms, and helps relieve pain. This session focuses on 10 main energy lines to help treat the whole body and internal organs. Energy points are pressed and general pressure is applied. Emphasis is placed on considerable muscle stretching.

Fee may not include tax and is subject to change without notice.

Signature Treatment – Thalgo's Indoceane Vital Relaxation (1 hour, 30 minutes): NZ$200 (AU$180)

This treatment features the Thalgo marine therapy range. A Sweet & Savoury body scrub is followed by a stress-relieving relaxation massage. The body is then enveloped in a silky wrap, before being caressed with Thalgo's Sublime Cream.

Fee may not include tax and is subject to change without notice.

Signature Treatment – Herbal Hot Compress (1 hour, 30 minutes): NZ$200 (AU$180)

A traditional Thai herbal therapy specifically designed to soothe muscle tension and stiffness. The session begins with the application of a warm herbal poultice containing a variety of therapeutic herbs and spices. The treatment concludes with a full body massage using specially selected herbal oils.

Fee may not include tax and is subject to change without notice.

Renewal Package – Mer & Sens Hot Volcanic Stones (3 hours): NZ$340 (AU$306)

Harnessing the healing power of gentle heat, small stones are placed on key energy points. This helps release muscle tension before the stones are used for a full body massage. The treatment includes a hot stone exfoliation, hot stone massage, and hot stone facial massage.

Fee may not include tax and is subject to change without notice.

Body Experience – Frigi-Thalgo (45 minutes): NZ$100 (AU$90)

The simple vaso-constricting and cooling effect of this treatment makes hot, tired legs feel lighter and refreshed. The skin feels firmer and smoother.

Fee may not include tax and is subject to change without notice.

The spa uses Thalgo skin care products.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Lighter Quay Auckland - MGallery Collection by Accor

4.6
out of 5
avg. guest rating
Hotel service:
4.6
Hotel condition:
4.7
Room cleanliness:
4.7
Room comfort:
4.6
Location:
4.5
Neighbourhood:
4.3
97%

of guests recommend

out of 34 reviews

Write a review of this hotel

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A Traveller from United Kingdom
5.0
out of 5
Recommends this hotel
Posted 25 Jun 2011

“Great location”

Very impressed with quality of hotel. Super location with short walk to waterfront restaurants, Sky Tower and city centre while still in quiet area.

Robert D from Wilmington NC
5.0
out of 5
Recommends this hotel
Posted 10 Feb 2011

“Very Good Auckland Hotel”

This hotel is well located next to Viaduct Harbour. Lots of good restaurants and water activities nearby. Convenient to shopping, gardens and sightseeing features. The staff is extremely professional and helpful. The rooms are clean and good sized as are the bathrooms. We had an evening flght so they held our bags for us after we checked out and when we got back later in the afternoon they allowed us to use their Spa (free of charge) to freshen up for our trip home. We would stay there again.

Area recommendations
Viaduct Harbour area - vibrant, good restaurants ...
Diane D from Stratford, Ontario
5.0
out of 5
Recommends this hotel
Posted 21 Jan 2011

“Location, Location, and Excellent Quality”

Very pleased with this hotel. You can walk to Viaduct Harbour and the Ferry's in 10 minutes. The hotel is very accommodating and well taken care off. The breakfast included is ala carte and exceptional. Could have had eggs benedict every day if we wished. The beds were very comfortable and the rooms elegant and nicely done. Would definitely stay at this hotel again if we went to Auckland again.

Must see
If going to Auckland and have the opportunity to take the ferry to Waiheke Island it is a must see. We were very pleased with it and there are many tour operators on the other side to show you around or you can rent bicycles and such.
Dining
We went to Kermadac Brassiere and Bar for dinner. It was very beautiful overlooking the harbour with an indoor and outdoor elevated dining room. The fish was excellant.
Robert A from Sydney Australia
3.0
out of 5
Does not recommend this hotel
Posted 19 Sep 2010

“Receivership”

Apparentyl the Westin Auckland is in receivership. Consequently a number of the rooms are not available for guests. With the lack of people in the common areas there is a lack of "buzziness" one would normally associate with a hotel of this quality. Also the areas for drinks is not terribly inviting. The hotel is difficult to find when arriving downtown by the airport bus and is a fair walk. Locals are unfaimilar with where the hotel is located. A courtesy pick up from either downtown or airport would be useful.

Area recommendations
The circle bus is worth catching. It costs only $1.70 per trip and is a frequent service. It goes along Ponsoinby Road. It also goes past the Voctoria markets, along Queen Street and past Newmarket. Newmarket has two cinemas and an indoor swimming pool as well as many shops and eating places. The ferry trip to the Whatiki island is worth it. You can also choose a tour of the vineyards or simply an island tour when booking your ferry trip. Alternatively there is a bus on the island you can hop on and hop off. Or hire a car.
A Traveller from Vancouver, Canada
5.0
out of 5
Recommends this hotel
Posted 1 Sep 2010

“One of the Best Hotels Around”

I am absolutely in love with this hotel. Everything, from the location to cleanliness, from staff to dining - this place has it all. Stayed there last year for the first time, and had to return again. The fitness centre could have been slightly larger, but that's a minor point, as it still had all of the equipment for a good workout. When you are there, do try the Q restaurant. The quality of food, service and a selection of wines will make you want to come back over and over. Top notch all in all!

A Traveller from Huntington Beach, CA
5.0
out of 5
Recommends this hotel
Posted 30 Jun 2010

“Very impressive and great location”

It is a very beautiful hotel - top class. I arrived in the morning after a long flight and I was greeted with an upgrade to the top floor with a balcony overlooking the marina. To top it off, the room was ready! The staff was very friendly and helpful. The lobby area was stunning. Key areas are within walking distance - close to the viaduct harbor, restaurants, Queen Street (shopping), and the ferry building where you can take a cruise to various islands. I will definitely stay here again.

Anita C from Wellington, New Zealand
4.0
out of 5
Recommends this hotel
Posted 7 May 2010

“One of Auckland's best”

This is my pick of hotels in Auckland, love the location, easy walk to downtown AUckland and viaduct. Great outlook from room over marina. Lovely couches to relax in and have a drink before going out. Rooms are not huge but tastefully decorated and great bathrooms. Only problem we had was have to get our access key reprogrammed 3 times.

Andy S from Florida
5.0
out of 5
Recommends this hotel
Posted 9 Mar 2010

“VG Auckland Hotel”

Very contemporary hotel in good harbor-side location. Helpful staff. Good restaurants along harbor.

A Traveller from IA
5.0
out of 5
Recommends this hotel
Posted 24 Feb 2010

“Great Stay”

It was one of the best hotels I have stayed at around the world.

Dining
The dining experience was incredible. Tons of resturants to choose from all with views of the Harbor.
A Traveller
5.0
out of 5
Recommends this hotel
Posted 14 Jan 2010

“Nice hotel, perfect location”

This is a very nice hotel. The location is fantastic.Jo

Hotel Lighter Quay Auckland - MGallery Collection by Accor

21 Viaduct Harbour Avenue Lighter Quay Auckland, 1001 New Zealand

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Nearby Points of Interest

  • Entertainment district

Nearest Major Airport:

  • Auckland, New Zealand (AKL-Auckland Intl.)

Area:

Auckland CBD, New Zealand: On a peninsula overlooking scenic Waitemata Harbour, Auckland CBD is not only the country's major business centre, but plays host to a concentration of artistic and cultural venues in addition to nightlife precincts. In more recent years, much of the waterfront has been reclaimed for high-end residential apartments, trendy cafes and bars, marinas, and public recreational use.

Hotel Lighter Quay Auckland - MGallery Collection by Accor

21 Viaduct Harbour Avenue Lighter Quay Auckland, 1001 New Zealand