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Reviews of Motel 6 Atlanta, GA – Atlanta Airport East

2 out of 5
Motel 6 Atlanta, GA – Atlanta Airport East
3701 Jonesboro Road Southeast, Atlanta, GA

Reviews

6.0
Rating 10 - Excellent. 33 out of 190 reviews" "
Rating 8 - Good. 48 out of 190 reviews" "
Rating 6 - Okay. 39 out of 190 reviews" "
Rating 4 - Poor. 26 out of 190 reviews" "
Rating 2 - Terrible. 44 out of 190 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

CRISTINA

Liked: Staff & service
The door don’t close fine
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Hunayker

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Everything ugly dirty and smoke odor
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Hunayker, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Shannetta

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 13 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

estuardo

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

William

Travelled with family
Ok place to stay
It's ok
Stayed 2 nights in Sep 2023

6/10 Okay

isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Steve

They very bad
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 24 Aug 2023
Hi Steve,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a awful. Black mold on the walls in the shower. Broken towel rack. Tile base board was broken and holes in the wall. The chair looked like it was pulled from the local garbage dump.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 15 Aug 2023
Hi Craig,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Angelia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was filthy, had to switch rooms and it wasent much better ! Dirty room, trash all over parking lit, stained sheets and towels...Drug sales 3 rooms away
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 15 Aug 2023
Hi Angelia,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 Okay

Laterius

Travelled with group
Disliked: Staff & service, property conditions & facilities
Most of it
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 3 Aug 2023
Hi Laterius,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Angelo

Stayed 1 night in Jul 2023

6/10 Okay

Chrissy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I stayed at this location as a last resort when the ATL airport gave my rental car to someone else. Was the room and the property like a 5 star resort? Not even close. However, it was a place to stay for 1 night until we were able to get a rental car the next day. The front desk manager was extremely nice. Bookings through 3rd parties was messing up his system and was still accepting reservations when he didn't actually have any rooms. Luckily for my family I called asking for a different room and to make sure everything was set. When I got there our room had been upgraded and I found out it was the very last room they had. The following day we needed to stay way past check out and the late check out and they only charged us a small amount. This was extremely generous helpful because we would've been on the street in the ATL heat until we could leave. I'm not really sure about the location. We got there after midnight, and it was dark. From looking around the day we left, it's rather remote and there's not a lot around but food delivery is available, and the parking lot is well lit. Would I stay here again? In a pinch yes I would.
Stayed 1 night in May 2023
Response from Brand Experience Team on 7 Jul 2023
Hi Chrissy,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 Terrible

Tricia

Disliked: Cleanliness, staff & service, property conditions & facilities
The outside of the building smells really bad…the non smoke room smells like cigarettes it was disgusting…front desk staff 👎…
Stayed 4 nights in Jun 2023
Response from Brand Experience Team on 21 Jun 2023
Hi Tricia,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

6/10 Okay

Roderick

Stayed 2 nights in May 2023

8/10 Good

LaNiya

Liked: Staff & service
Stayed 4 nights in May 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Only stay if you have to
Price was reasonable but floor felt greasy and bedsheets had a small stain on them. Shower walls were in poor condition.
Stayed 1 night in May 2023

8/10 Good

alandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was straight
Stayed 3 nights in Oct 2022

10/10 Excellent

Joel

Stayed 1 night in Sep 2022

6/10 Okay

Ceferino

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Taneisha

Stayed 1 night in Aug 2022

4/10 Poor

Ignacio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place was an ok stay compared to other places I've stayed at. They do not serve breakfast like they advertise. The room I was in needed many repairs. Looked like someone punched a hole into the wall/door, snot was on the walls, sink was cracked, Tub drain was not draining, Tub faucet was broken/dangling. This place is not near anything. In the middle of nowhere. I wouldn't stay there again.
Stayed 1 night in Aug 2022
Response from Owner on 8 Aug 2022
Thank you for you kind comments and we will address the issues to get it fixed. thank you

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Patrick

Stayed 1 night in Jul 2022

10/10 Excellent

Rosemberg

Stayed 1 night in Jun 2022

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was great nice and clean. Just didn't have a pool like advertised on the web site. False advertisement should get some type of refund back.
Stayed 2 nights in Jun 2022

6/10 Okay

louise

Stayed 1 night in May 2022

10/10 Excellent

Brittany, Jonesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Kim

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Atlanta
Stayed here plenty of times. Usually always decent. Like the hardwood floors. This time the power went out for 30-45 minutes not too long after I got there. Heard a transformer blow. Usually only stay a day or two. But it’s sucks when u need to get ready to go somewhere with no power. Right when
Stayed 1 night in May 2022

8/10 Good

Darnisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good the staff was excellent the owners answered every question I had and assisted with everything I needed
Stayed 3 nights in Mar 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and comfortable
Great stay friendly staff great price
Stayed 1 night in Dec 2021

10/10 Excellent

marvon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Tauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2022

10/10 Excellent

Morris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable home away from home
Stayed 1 night in Jan 2022

6/10 Okay

Roy

Stayed 1 night in Dec 2021

8/10 Good

Wesley, Tacoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quick check-in, room was surprisingly clean for smoking room, staff was pleasant, and the area was quiet. Definitely will come again.
Stayed 2 nights in Nov 2021

8/10 Good

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel close to airport decent value
We booked this hotel because it was close to the airport, knowing that it would be basic. I was worried that it would be dumpy but we were pleasantly surprised for the cleanliness, comfort and good condition. We were disappointed to learn that breakfast would not be available, although it was indicated on the Hotels.com details. One major drawback is that the hotel is in the flights path of the very busy airport. It's not too bad given the price.
Stayed 1 night in Oct 2021

2/10 Terrible

Mercadies

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WILL NOT VISIT AGAIN
The staff was very unfriendly. One of the rooms door wouldn’t unlock, hair dryer wouldn’t work, refrigerator didn’t work, and the room stunk. When I requested more towels because there was only 2 in the room with a guest size of 4. I was told they needed my old towels.
Stayed 1 night in Aug 2021

8/10 Good

Judith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Weekend
We were tired and needed something affordable, close and clean. Super 8 provided all three.
Stayed 1 night in Jul 2021

8/10 Good

Nicole

Stayed 1 night in Jul 2021

8/10 Good

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
Worse experience ever
First and foremost I would like a reimbursement. There was an infestation of roaches. No tv not towels nothing. Just two bed a microwave and an unplugged TV. The bathroom door was off the hinges and the ceiling caved in
Stayed 2 nights in Jul 2021

10/10 Excellent

Shanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

8/10 Good

marvon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

2/10 Terrible

Ofer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021