GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Sheraton Gateway Atlanta Airport offers 395 guestrooms in a 12-story brick building. Rooms feature Sheraton Sweet Sleeper Beds with custom-designed, extra-thick, plush-top mattresses; fleece blankets; soft-gold comforters; and five down/feather pillows each.
Work desks come with high-speed and dial-up Internet access. Televisions provide Internet access, wireless keyboards, and video-game consoles. Dressing areas contain a second vanity sink and makeup mirror.
All guestrooms are nonsmoking.
Room Amenities
Dining
1900 Bar & Grill - Glass-walled restaurant and bar with high tables, television. Terrace seating available in warm weather. Buffet and à la carte breakfast served daily. Lunch/dinner menu offering sandwiches, burgers, salads, pizza, pasta, steak, and seared salmon.
Café Au Lait - Lobby spot open early mornings, late nights for sandwiches, pastries, and Starbucks coffee and espresso drinks.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sheraton Gateway Hotel Atlanta Airport
of guests recommend
out of 181 reviews
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Showing 1 - 10 results (of 181) · See more Sheraton Gateway Hotel Atlanta Airport reviews
“I'd stay there again.”
This hotel is situated in close proximity to several of the major interstates and the international airport. Finding the hotel from the rental car center was a breeze as it's literally just down the road and visible from the center. Dropping of the rental was just as easy. I chose this hotel because my departure flight was stupid early in the morning and didn't want to drive too far that time of the morning. The hotel itself was a fair representative of the Sheraton brand. Almost a ghost town during the week but there were some activities happening on the weekend. The front parking lot filled up on the Saturday night forcing me to park in the back parkade. The conditions especially heading out to the car at 4am to leave were reminiscent of many slasher movies but in reality it was just my imagination getting away on me. Good hotel, great location. All in all I'd stay there again if back in Atlanta.
“Short stop”
Our short overnight visit was totally satisfactory, starting with the prompt and helpful shuttle service. The only negative was the understaffed restaurant, but the lone waiter on duty carried on valiently.
“Worst customer service I have ever experienced at a Sheraton”
I could not believe from the first minute I walked up to the desk that I was in a Sheraton. The woman behind the counter acted as if I had disturbed her conversation with the other employee who was also behind the counter. I needed assistance on 2 other occasions and felt the same indifference both times. The lady behind the bar actually told me that I would "have to wait" when I asked her for change for a $20 so that I could leave a tip in the restaurant. When she gave me the change she actually put it down on the bar instead of laying it in my hand and then said "Great now all I have is big bills." That settled it for me...that is the last stay I will ever have in a Sheraton!
“SEC Champs!”
A very nice hotel. Great spot. Excellent price. SEC Champs!
“Lovely hotel within a minute or two from ATL. Complimentary shuttle was a bonus!”
Beautiful hotel within a minute or two from airport. Complimentary shuttle from ATL was a bonus. Customer service upon check-in was great.
“Don't judge a Hotel by its Lobby”
The lobby of the hotel was very nice. Well worth its 3.5 star rating. Once you took the elevator up to your floor and the doors opened you knew that the Lobby was the best part of the hotel. The carpet was dingy, the room was rundown and not what I am used to expect from a 3.5 star hotel. The worst part of this experience was the $10 charge to park your car and the charge for internet. Absolutely ridiculous. In addition, the walls are extremely thin because I woke up at 5am to catch an 8am flight. While watching the morning news channel at a very moderate volume I received a knock on the door. When I opened it, I was shocked to see that it was security responding to a noise complaint. I was like wow!! Are you serious. I grabbed my things and could not wait to get the hell out of there. I spent half the money and had a much better experience including free breakfast, free internet and free parking at the La Quinta Inn.
“All good except parking”
There was no convenient parking at the hotel. Had to park in a parking garage located in back of the hotel. It was quite a walk from the car to the room. Not a fun thing to do when you are traveling with luggage and a toddler.
“SCMA Mid Year Meeting”
The location, service, convenience and staff are a 99! Thank you,
“Convenient to airport and Clean”
Shuttle ride to and from hotel excellent and a great bed for an overnighter.
“Not impressed”
First we waited over a half an hour for the shuttle at the airport, which was overly crowded. Then we had to wait in line to check in. Both sinks in the bathroom were clogged, and the TV didn't work. the hotel was convenient to Atlanta airpost but the shuttle was dealyed. We were exhausted after traveling 24 hours from overseas, so we just wanted a place to sleep for the night.
Showing 1 - 10 results (of 181) · See more Sheraton Gateway Hotel Atlanta Airport reviews
Hotels in Hartsfield-Jackson Atlanta International Airport
1900 Sullivan Rd College Park, 30337 Georgia
Nearby Points of Interest
Location Highlights
The preferred airport for Sheraton Gateway Hotel Atlanta Airport is Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) - 1.7 km / 1.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Hartsfield-Jackson Atlanta International Airport , Georgia, United States of America: One of the worlds busiest airports, the Hartsfield-Jackson Atlanta International Airport in College Park is a key hub for a number of domestic carriers. Adjacent to Hartsfield-Jackson is Georgias second largest convention center, the Georgia International Convention Center. The massive World Changers Church International is just outside College Park.
1900 Sullivan Rd College Park, 30337 Georgia
