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Reviews of Omni Atlanta Hotel at Centennial Park

4.5 out of 5
Omni Atlanta Hotel at Centennial Park
190 Marietta St NW, Atlanta, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 968 out of 1772 reviews" "
Rating 8 - Good. 342 out of 1772 reviews" "
Rating 6 - Okay. 192 out of 1772 reviews" "
Rating 4 - Poor. 145 out of 1772 reviews" "
Rating 2 - Terrible. 125 out of 1772 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pearlie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was Amazing
Stayed 2 nights in Mar 2024
Response from Walt on 8 Apr 2024
Good morning,We are pleased to hear that you enjoyed your stay with us. Look forward to having you again.

10/10 Excellent

Anjala

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only think that I did not like was the extremely loud music out side our room but the hotel had no control it was someone with a speaker.
Stayed 3 nights in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Matthew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Tracy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean but $160 was added to my room for “daily parking” and I only stayed 1 night. That should have been advertised before booking a room there..
Stayed 1 night in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christy

Stayed 2 nights in Mar 2024
Response from Walt on 15 Apr 2024
Thank you for taking the time to complete this survey. We are pleased to hear that you enjoyed your stay.

10/10 Excellent

Eric

Stayed 1 night in Mar 2024
Response from Walt on 15 Apr 2024
Thank you for taking the time to complete this survey. We are pleased to hear that you enjoyed your stay.

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the atmosphere !
Stayed 1 night in Mar 2024
Response from Walt on 26 Mar 2024
Thank you for taking the time to fill out this survey. We are glad you enjoyed your stay.

8/10 Good

Sabrina

Stayed 2 nights in Mar 2024
Response from Walt on 10 Apr 2024
Good morning,Thank you for completing the survey. We are pleased to know that you enjoyed your stay.

4/10 Poor

Alexandra

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from SFH on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

gordon

Stayed 3 nights in Mar 2024
Response from Walt on 8 Apr 2024
Good morning,I am sorry to hear that you didn't have a pleasant stay. We are in the process of making improvements.

10/10 Excellent

Neil

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Walt on 18 Mar 2024
We are so pleased that you enjoyed yourself and had a pleasant stay.

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was massive and conveniently located to the State Farm arena (where we were attending a concert). The accommodations were very nice and comfortable. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Walt on 18 Mar 2024
We are so pleased that you enjoyed yourself and had a pleasant stay.

10/10 Excellent

Jhanae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Walt on 18 Mar 2024
We are so pleased that you enjoyed yourself and had a pleasant stay.

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is outdated for the price you have to pay. Pictures are not an accurate depiction of the quality of the rooms. Nice location. Check-in was overwhelming and and signage does not help you get to the correct tower or elevator for where you are staying.
Stayed 2 nights in Mar 2024
Response from SFH on 14 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nancy, Valrico

Stayed 2 nights in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mellisa

Stayed 1 night in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

NIKEA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 2 nights in Mar 2024
Response from SFH on 12 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is beautiful
Stayed 2 nights in Mar 2024
Response from SFH on 12 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tracey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in the staff was very nice.
Stayed 1 night in Feb 2024
Response from SFH on 12 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MIckey

Stayed 2 nights in Jan 2024
Response from Walt on 27 Mar 2024
Good morning, Thank you for taking the time out to complete the survey. We are pleased to hear that you enjoyed your stay. we look forward to seeing you again.

10/10 Excellent

Juan

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Hey
Stayed 1 night in Mar 2024
Response from SFH on 5 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Aimee

Stayed 1 night in Mar 2024
Response from Walt on 25 Mar 2024
Thank You for taking the time to fill out this survey. We are pleased that you had a good experience with us.

2/10 Terrible

Donisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from SFH on 5 Mar 2024
We're sorry you were unhappy with your stay - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect location for everything I had plan to do
Stayed 1 night in Feb 2024
Response from SFH on 5 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay. Very pleased. Will definitely recommend
Stayed 2 nights in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bridgette

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 2 nights in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in!
Stayed 2 nights in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

linda

Stayed 2 nights in Jan 2024
Response from Walt on 20 Mar 2024
Good Morning,we are so sorry that you didn't enjoy your stay.

8/10 Good

Kiarra

Nice
Stayed 2 nights in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Germin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I expected from the Omni, reserved a king, was given a double bed, with lights that didn’t work, and a TV that was spotty.
Stayed 2 nights in Feb 2024
Response from SFH on 28 Feb 2024
Thank You for bringing this to our attention. I am so sorry about the status of the room that you were checked into. we are in the process of getting the hotel renovated. we hope that you return so you can see the improvements.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, and impressive location at centennial park in downtown Atlanta.
Stayed 1 night in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Great views! Thought parking was over priced.
Stayed 2 nights in Feb 2024
Response from SFH on 20 Feb 2024
Good morning, glad you enjoyed your stay. thank you for the feedback.

10/10 Excellent

Deaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from SFH on 20 Feb 2024
Good morning, glad you enjoyed your stay. thank you for the feedback.

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice
Stayed 1 night in Jan 2024
Response from SFH on 15 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door made a really loud sound opening which woke guests up several times.
Stayed 1 night in Feb 2024
Response from Walt on 12 Feb 2024
MINUS the loud door. we are pleased that you enjoyed your stay. we will bring this to the attention of the management.

10/10 Excellent

Lauren

Travelled with family
Liked: Amenities
The hotel was very efficient and helpful. My room was very clean. The view is beautiful. Overall just a great stay.
Stayed 2 nights in Feb 2024
Response from Walt on 12 Feb 2024
We are glad that you enjoyed your stay with us.

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd stay. Was literally 2 minute walk from ATL Comic Con and about 10 from DragonCon. Evey one is very accomadating and nice.
Stayed 2 nights in Feb 2024
Response from Walt on 12 Feb 2024
We are glad that you enjoyed your stay with us.

2/10 Terrible

Teynnah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Walt on 12 Feb 2024
Thank You for taking the time to fill out this survey. we are so sorry that your stay didn't go as planned. somebody one will reach out to you regarding this unpleasant experience.

10/10 Excellent

TASHAWNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had not been to the Omni in years. My sister and I had a great experience. We stayed in the South Tower and loved it! We were participating in a 5k and wanted to be close the day of the race. This was the perfect location.
Stayed 2 nights in Feb 2024
Response from Walt on 9 Feb 2024
Good morning,Thank You for taking the time to fill out the survey. We are pleased that you enjoyed your stay with us. looking forwarded to your next stay.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Walt on 6 Feb 2024
Thank You for filling out the survey. we are pleased to know that you enjoyed your stay.

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice overall
Stayed 1 night in Feb 2024
Response from Walt on 6 Feb 2024
thank you for your feedback. we are pleased to hear that you enjoyed your stay with us.

10/10 Excellent

DeAundre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was walking distance to the arena, great valet service, and clean rooms.
Stayed 1 night in Feb 2024
Response from Walt on 5 Feb 2024
Thank you for filling out the survey. We are pleased to hear that you enjoyed your stay. we are glad that the staffed could make sure you had a great experience.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!!
Stayed 1 night in Feb 2024
Response from Walt on 5 Feb 2024
Thank you for filling out the survey. We are pleased to hear that you enjoyed your stay. we are glad that the staffed could make sure you had a great experience.

8/10 Good

David

Stayed 1 night in Jan 2024
Response from Walt on 20 Mar 2024
Good morning,We are pleased that you enjoyed your stay with us. hope to see you again soon.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the tourist areas!
Stayed 3 nights in Jan 2024
Response from Walt on 29 Jan 2024
thank you for completing survey. we are pleased that you enjoyed your stay.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Walt on 31 Jan 2024
Thank you for completing the survey. WE are very pleased that you enjoyed your stay and gotten the Omni experience.