My husband and I greatly enjoyed our stay at the Four Seasons. We took the MARTA from the Atlanta airport, and the walk from the Arts Center station to the hotel was very convenient. From the moment we arrived, the staff were friendly and helpful. We will definitely stay again!
We purchased a romance package for our anniversary. We live in Decatur, and this was such a nice find so close to home. We were allowed to check in early, and the meals and massages included w/ the package were great. The gift shop had reasonable prices and all of the staff we encountered were kind and helpful. The bedding was divine! The room was so incredibly spacious and the scenery is gorgeous.
To be fair, there were hiccups. I'm still waiting on my receipt. I was charged for the breakfast that was to be included w/ the package. They promptly removed it from the bill, but also removed the tip I left for the server. I wanted to make sure I paid the tip. It was to be corrected and a receipt emailed to me, but I have not gotten yet, though I called for it. Also, the toilet backed up once and it took an hour to get it fixed. We were told the engineer radios had malfunctioned. The staff was apologetic.
We will return.
This is the 2nd time we've stayed at this hotel while in Atlanta. It's very nice. The staff is exceptional. I'm again surprised at how friendly they are to children. The Friday night movie at the indoor pool was a big hit with my kids. There were multiple other children there as well, and they made many friends. We ate a quick dinner in the lounge one night, and the sushi was great. We ate breakfast there both mornings, and probably ate too much because it was so good. The breakfast buffet is pretty pricey, but we bought the package on Expedia, and it was total worth it. Overall, it was a great experience.
We were in town for Frozen on Ice. The staff was immediately friendly and welcoming, even letting the kids pick a little toy out of a basket. They had refreshments upon arrival. Our room was clean and spacious. The hotel was gorgeous. Only complaint, parking garage was kind of confusing and entering hotel from it was as well.
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