Ratings based on 841 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Charlotte

Not a great impression

Posted 24-Jan-2015
I didn't get to stay here because the my overbooked the hotel. Instead of staying 5 minutes from the office, it was 30 without traffic. And you know how that goes in ATL. I will not book another room here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Tennessee

Posted 12-Jan-2015
Good! Would definitely stay again!no complaints . Staff was very welcoming and courteous.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Athens,Ga

Quiet area but close to everything

Posted 10-Jan-2015
The staff was friendly and helpful. I'm use to better variety for breakfast. There was a guest who had a dog on the upper level which they wasn't suppose to have one. The dog kept barking I told the front desk and it was handle.
2 out of 5
by A verified travellerfrom Chicago

OK hotel... but won't be back.

Posted 30-Dec-2014
The check in night was great. The next day ran out of food for breakfast. Shower turned into bath as drain was extremely slow. Check out was quick and easy. Never gave fresh towels or replenished the room. Towel paper was down to 1 roll, housekeeping should have noticed that without me asking.
2 out of 5
by A verified traveller

Worst service I have ever seen.

Posted 29-Dec-2014
Received a room that was not clean. Staff fixed it be giving us a different room. The next day we returned to the hotel after a long day to find that housekeeping did not clean our room. Manager blamed the computer system and did nothing about it.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel with good price

Posted 29-Dec-2014
We had a good experience staying here. It would be better if it would have an indoor pool.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Alberta, Canada

Hotel stay

Posted 28-Dec-2014
Very nice hotel. Everyone was very nice and helpful. Great location and price. Very clean.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago

Nice hotel in good neighborhood

Posted 23-Dec-2014
Great hotel as all Hyatt Place hotels are. Spacious room, comfortable beds, LG big TV screen.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Dec-2014
great hotel. Great price. would definitely recommend this place to stay if you are in the area. If you are flying out of Atlanta Airport, I would recommend this place and drive the extra 25 minutes rather than pay for the expensive hotels near the airport.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom louisville

Nice.

Posted 18-Nov-2014
I can into town for business and stayed at the Hyatt in Norcross. It was a perfect place to stay. I will stay there again on my next trip to the NE side if Atlanta.