Ratings based on 663 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Warner Robins

Posted 22-Jul-2014
Nice stay! Very friendly & courteous staff, rooms were nice & clean after each of our outings.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham, AL

Nice hotel to the Stone Mountain

Posted 07-Jul-2014
This is very nice hotel. The distance is a little away from the Atlanta downtown, but easily get to I-285. If you have a car it should be no problem.
4 out of 5
Recommended
for Everyone
by A verified traveller

Too far away from the international airport.

Posted 04-Jul-2014
Pros: The hotel was all OK
Cons: Link hotel locations clearly to specific and NEARBY airports, NOT at the other side of the city
Location: Poor, and it was not explicitly informed about this aspect on the webpage
EXPEDIA doesn't have a full clear website service in recommending and informing well on particularities about hotels. This hotel was looked for on your website as CLOSE TO THE AIRPORT without taking into account (or have it as a CLEAR AND VISIBLE OPTION on your webpage) that a difference should have been made between the home airport and the international airport. YOU REALLY SHOULD BE ABLE TO LINK INTERNATIONAL FLIGHTS TO THE INTERNATIONAL AIRPORT AND ITS SURROUNDINGS. It was a US$ 70 extra bill and time lapse having to travel between the home airport and the international airport in order to find the booked hotel. This was really a deficient service from EXPEDIA (or from the provider of this service to expedia)
5 out of 5
Recommended
for Everyone
by A verified traveller from atlanta,ga

Perfect

Posted 22-Jun-2014
Me and my boyfriend loved this hotel!!! It was perfect!!!!
5 out of 5
Recommended
for Everyone
by Tillery from Suitland, Maryland

Stay at the Hyatt Place

Posted 03-Jun-2014
Pros: very clean and nice
Cons: nothing
I had a really awesome time. The room and stay was great. The hotel staff was also polite and it was clean.
2 out of 5
by A verified traveller

good and bad

Posted 03-Jun-2014
Cons: Refund for early cancellation.
Wife complained that the pillow smelled bad but mine was ok. Hotel was great until I had to cancel the last night due to a family issue. Booking was made through Expedia and the hotel said that since the room was prepaid their policy was that they would not refund the final night. I will be traveling to this area every month or two but Hyatt has seen the last of my money due to their inflexible policies.
5 out of 5
Recommended
for Everyone
by A verified traveller

Graduation I

Posted 27-May-2014
Went down with family to a high school graduation. Location was perfect, staff were very friendly. Pool was nice, breakfast was very good! Will definitely stay here again!!
5 out of 5
Recommended
for Couples
by alli from Greenwood, sc

nice hotel close to Atlanta, ga

Posted 24-May-2014
Pros: Breakfast, room setup, and room service.
Cons: Pillows, dishes coming from dinning room to room, more breakfast tables.
Location: 20 minutes from Atlanta on a good day with no wrecks, a lot restaurants near by, and shopping.
Entirely different atmosphere in the mornings with hotel staff, than in the evening. Morning staff were stiff, inconsiderate, and seemed not to be happy. Evening staff were fun, concerned about our needs, and smiled a lot. Pillows in room sucked, were flat like pancakes, and you had to stack three together, even though it wasn't enough. Next time we will bring our own pillows. Overall great hotel for the price we paid. Very nice breakfast, didn't get a chance to try pool, due to weather being colder than expected.
4 out of 5
Recommended
for Business Travellers
by Jon

Good Hotel

Posted 14-May-2014
Cons: Make sure rooms are complete to include doorknobs
Location: Suburban setting, mainly just a couple gas stations and businesses in the immediate vicinity. Everything else is at least a 5 minute drive.
Hotel rooms were nice size and clean. Bar downstairs was cozy and room service was good. Bathroom door was missing doorknob which made it a little awkward to use the bathroom while family was visiting. Hotel staff was very friendly, overall a good experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 12-May-2014
Even tho I didn't get to swim, there was no complaints. Breakfast was more than what I expected. Everything was just as I expected. It was home away from home. I will definitely stay again when I'm in the area. Highly recommend to many so that they can do the same. WONDERFUL HOTEL!!!!