Rooftop bar

Reviews of Glenn Hotel, Autograph Collection

4 out of 5
Glenn Hotel, Autograph Collection
110 Marietta Street NW, Atlanta, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1003 reviews" "
Rating 8 - Good. 287 out of 1003 reviews" "
Rating 6 - Okay. 76 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Glenn Hotel Atlanta Downtown on 27 Mar 2024
Hello Tamika,Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Mar 2024
Response from Glenn Hotel Atlanta Downtown on 27 Mar 2024
Thank you for the 5 star rating and for staying with us. We look forward to your next visit.

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around… the valet guy was not as friendly as the front desk folks but overall this is well worth the money
Stayed 1 night in Mar 2024
Response from Glenn Hotel Atlanta Downtown on 24 Mar 2024
Hello Luis,Thank you for the 5 star review and for recognizing the staff. We're glad to hear you had a perfect stay.

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
In no way does this property deserve five stars.
Stayed 1 night in Mar 2024
Response from Glenn Hotel Atlanta Downtown on 24 Mar 2024
Hello Nancy,We're sorry to hear that your stay exceptional. We'll reach out to you to get further details regarding your experience.

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. We loved everything about our stay. Staff is top notch.
Stayed 1 night in Mar 2024
Response from Glenn Hotel Atlanta Downtown on 20 Mar 2024
Thank you for the 5 star rating and for recognizing the staff. We look forward to your next visit.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and wonderful rooms. Great service and very convenient to downtown attractions
Stayed 1 night in Mar 2024
Response from Glenn Hotel Atlanta Downtown on 16 Mar 2024
We're pleased to hear you had a 5 star stay! Thanks for recognizing the staff and for staying with us.

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Glenn Hotel Atlanta Downtown on 17 Feb 2024
Thank you for the perfect 5 out of 5 rating! We're pleased you had an amazing stay.

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was awesome
Stayed 1 night in Jan 2024
Response from Glenn Hotel Atlanta Downtown on 13 Jan 2024
Thank you for the 5 star rating and review. We're pleased to hear you enjoyed your stay as well as the decor of the hotel. We're looking forward to seeing you on your next visit to Atlanta.

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Glenn Hotel Atlanta Downtown on 13 Jan 2024
Thank you for the 5 star rating! We're happy to hear you enjoyed every aspect of your stay.

8/10 Good

Selissa

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Staff was extremely rude at checkout. Toilet in our room had been used upon arrival and not flushed. We were able to hear everything outside - sirens, car alarms, cars driving by, people talking, etc. The hotel was nicely designed, though. And it felt secure, with certain key policies in place.
Stayed 2 nights in Dec 2023
Response from Glenn Hotel Atlanta Downtown on 13 Jan 2024
Thank you for your feedback and for staying with us. We've taken your comments and shared them with our staff to ensure this does not happen again. We hope you give us another opportunity in the near future to regain your trust at the Glenn Hotel Atlanta Downtown.

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and very helpful. The decor is beautiful and the rooms were very clean and well equipped.
Stayed 1 night in Dec 2023
Response from Glenn Hotel Atlanta Downtown on 4 Jan 2024
Thank you for complimenting the decor as well as the staff. We look forward to your next visit.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, cool, very well decorated, nice, clean place to stay with kind staff.
Stayed 1 night in Dec 2023
Response from Glenn Hotel Atlanta Downtown on 4 Jan 2024
Thank you for the 5 star rating and for the great comments. We look forward to seeing you soon.

8/10 Good

Miguel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Glenn Hotel Atlanta Downtown on 4 Jan 2024
Thank you for staying with us at the Glenn Hotel Atlanta Downtown.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Glenn Hotel Atlanta Downtown on 4 Jan 2024
Thank you for the perfect rating. We're pleased to hear every aspect of your stay was flawless.

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Super charming boutique hotel with excellent service and prime location.
Stayed 1 night in Nov 2023
Response from Glenn Hotel Atlanta Downtown on 8 Dec 2023
Thank you for the perfect 10 rating! We’re pleased to hear you enjoyed the staff as well as the charm of the hotel. We look forward to your next stay.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place!! They’re so sweet and it’s so cute!
Stayed 1 night in Nov 2023
Response from Glenn Hotel Atlanta Downtown on 28 Nov 2023
Hello Kristen,Thank you for the 5 star rating! We’re pleased to hear you had a perfect stay. We look forward to your next visit.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2023
Response from Glenn Hotel Atlanta Downtown on 12 Nov 2023
Thank you for the 5 star rating!

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2023
Response from Glenn Hotel Atlanta Downtown on 30 Oct 2023
Thank you for the perfect 10 rating! We're pleased to hear you had an exceptional stay at the Glenn Hotel Atlanta Downtown. We look forward to your next visit.

8/10 Good

Connie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Glenn Hotel Atlanta Downtown on 30 Oct 2023
Hello Connie,Thanks for staying with us an for the 4/5 rating. We look forward to seeing you again soon.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool that it was the old FED building.
Stayed 1 night in Oct 2023
Response from Glenn Hotel Atlanta Downtown on 20 Oct 2023
Thank you for the 5 star rating! We look forward to your next stay.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always very clean, nice atmosphere
Stayed 1 night in Oct 2023
Response from Glenn Hotel Atlanta Downtown on 20 Oct 2023
Thank you for complimenting the cleanliness of the hotel as well as your guest room. We're pleased to hear you had a perfect stay.

10/10 Excellent

Lilka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was great. The only disappointment was booking a King bed and receiving a room with a Queen bed.
Stayed 1 night in Oct 2023
Response from Glenn Hotel Atlanta Downtown on 20 Oct 2023
Thank you for the 5 star rating we're glad you had a great stay and look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I paid for a king bed room through my Hotels.com booking but was given a queen been room and the hotel said my reservation did not "guarantee" me a king bed. The bathroom sink had hot water but the shower did not. The fridge in the room did not work.
Stayed 1 night in Oct 2023
Response from Glenn Hotel Atlanta Downtown on 11 Oct 2023
Thank you for your feedback. We'll be sure to address these issues directly. We look forward to your next visit when in Atlanta.

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly gorgeous Easy walk to State Farm Arena Very clean Check in very easy with pleasant staff Décor beautiful Would stay again.
Stayed 1 night in Oct 2023
Response from Glenn Hotel Atlanta Downtown on 9 Oct 2023
Thank you for the 5 star rating! We look forward to your next visit.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to everything downtown. The valet staff were wonderful. My only complaint is that we had breakfast at the restaurant at the hotel and it wasn’t busy at all and the service was extremely slow.
Stayed 2 nights in Sep 2023
Response from Glenn Hotel Atlanta Downtown on 4 Oct 2023
Thank you for staying with us and for recognizing the valet staff. We look forward to you next stay.

10/10 Excellent

Melissa

Travelled with group
Liked: Amenities
This hotel was super cute! Staff was friendly and courteous. Decor was very nice.
Stayed 1 night in Sep 2023
Response from Glenn Hotel Atlanta Downtown on 4 Oct 2023
Thank you for the 5 star rating and for staying with us.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Glenn Hotel Atlanta Downtown on 24 Sept 2023
Thank you for the perfect 10 rating! We look forward to your next visit.

10/10 Excellent

Jerome

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Glenn Hotel Atlanta Downtown on 12 Sept 2023
Dear Jerome,Thank you for the perfect 10 rating and for staying with us. We look forward to your next visit at the Glenn Hotel.

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding customer service!
Stayed 1 night in Aug 2023
Response from Glenn Hotel Atlanta Downtown on 3 Sept 2023
Thank you for the 5 star rating! We're pleased to hear you had a perfect stay.

8/10 Good

Myra

Liked: Cleanliness, property conditions & facilities
Clean, comfortable, great location, excellent staff Issue with hot water - not enough - but otherwise a great hotel
Stayed 1 night in Aug 2023
Response from Glenn Hotel Atlanta Downtown on 25 Aug 2023
Thank you for staying with us! We look forward to your next stay.

10/10 Excellent

Kelly

Stayed 1 night in Aug 2023
Response from Glenn Hotel Atlanta Downtown on 12 Aug 2023
Thank you for staying with us and for the perfect 10 rating.

10/10 Excellent

Candace

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Glenn Hotel on 28 Jul 2023
Thank you for the perfect 10 rating!

6/10 Okay

Charles

Stayed 1 night in Jul 2023
Response from Glenn Hotel Atlanta Downtown on 11 Aug 2023
Thank you for staying with us at the Glenn Hotel. We look forward to your next visit.

10/10 Excellent

Tenille

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and polite staff.
Stayed 2 nights in Jul 2023
Response from Glenn Hotel on 28 Jul 2023
Thank you for the 5 star rating

10/10 Excellent

Morgan

Stayed 1 night in Jun 2023
Response from Glenn Hotel on 28 Jul 2023
Thank you for the 5 star rating and for staying with us!

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from Glenn Hotel on 28 Jul 2023
Thank you

6/10 Okay

Barry

Liked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Glenn Hotel on 28 Jul 2023
Thank you

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort
Fantastic Stay
Very nice room and hotel. It was quiet and the staff was friendly. Very short walk to State Farm Arena. I will definitely stay here again!
Stayed 2 nights in Jun 2023
Response from Vishal Desai AGM on 23 Jun 2023
Thank you for the perfect 10rating and for staying with us. We look forward to your next visit.

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel but few homeless people right by the hotel
Stayed 1 night in Jun 2023
Response from Vishal Desai AGM on 23 Jun 2023
Thank you for staying with us and for the 5 star rating!

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Vishal Desai AGM on 23 Jun 2023
We're pleased to hear you had a great stay. We look forward to your next visit.

10/10 Excellent

Jana

Stayed 1 night in Jun 2023
Response from Vishal Desai AGM on 23 Jun 2023
Thank you for the perfect 10 rating!

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff we nothing short of amazing! VERY clean and nicely decorated throughout!
Stayed 2 nights in May 2023
Response from Vishal Desai AGM on 23 Jun 2023
The staff was excited to hear that they were recognized in your review. We're pleased to hear you had a 5 star experience.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the decor. The room was clean and the staff was very friendly. I look forward to staying there again.
Stayed 2 nights in May 2023
Response from Vishal Desai AGM on 23 Jun 2023
Thank you for complimenting the staff as well as the decor of the hotel. We look forward to your next visit.

6/10 Okay

George

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
CLEAN GOOD LOCALE. COULDNT EAT THERE 1 PERSON TOTAL, COULDNT GO TO THE ROOF, 14" TOILET in our room was first time in years to have such a small toilet.
Stayed 3 nights in May 2023
Response from Vishal Desai AGM on 25 Jun 2023
Thank you for staying with us at the Glenn Hotel.

10/10 Excellent

Wes

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Vishal Desai AGM on 23 Jun 2023
Thank you for staying with us and for the perfect 10 rating. We're pleased to hear you had a perfect stay.

6/10 Okay

Christina

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Katie

Liked: Cleanliness, room comfort
I love the Hotel, it’s very clean, staff very friendly and helpful, only complaint this stay is too much noise and the view, however I would stay here again.
Stayed 1 night in Mar 2023

8/10 Good

Jennifer

Stayed 1 night in Mar 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Lee

Liked: Cleanliness, room comfort
15K
Best location in downtown ATL. Fabulous Marriott mattresses, as always. Rooms were small but opulent. Food in the restaurant was yummy especially the Brussel sprouts. The staff was all great in all departments. Highly recommend
Stayed 2 nights in Feb 2023