Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Denmark

Not 5 star hotel, and the breakfast price was very

Posted 10-Apr-2015
Pros: the area
Cons: a lot
Location: Location was ok
we were not happy with our room, on arrival we were given the choice between a room with a view on the first floor, but chose the no noise room on the 5th floor (room 517), the day after we have looked into other rooms on the same floor, and they are both larger and more modern, our room had a very small balcony, the room was not for two suitcases, and there were only few lacking hangers in the closet, and the furniture was very worn, we were not there on offer, so therefore we complaint. We hope it was by mistake. After this complaint we had a perfect room, but why should all that be nessesary?
3 out of 5
by A verified travellerfrom Greenwich, CT

Not a 5 Star Hotel

Posted 01-Apr-2015
The staff couldn't be nicer. Steven in the restaurant is great, but only the drinks are worth ordering to see the view. Breakfast at €22 is not worth it. Rooms are tiny, bathrooms even smaller. No a/c. Staff said it wasn't available yet. Our room was unbearably hot. We were told to open the door. Not a problem until the noise starts. Would not stay there again.
Comment from Hotel Management
09-Apr-2015 by Owner, Hotel Management
Dear Guest, Thank you for your review. We are glad that you found our team friendly. Please allow me to address the points you highlight. The breakfast buffet features a huge range of items selected by our chef including Greek, continental and cooked sections. Our prices are continuously checked to provide quality and value for money. We are also happy to serve a la carte for our guests who wish it. Our rooms and suites are designed to offer comfort and relaxation for our valued guests. The room dimensions and detailed descriptions may be found on our website. The climate control system operates throughout the hotel for your comfort; our team is always at your service during your stay, and it is our pleasure to assist you. Kindest regards, The Management Team
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2015
Pros: Location
Cons: Room smells a bit and a bigger TV will be nice
Location: Kolonaki
Nice location, great view from the bar. Minibar is expensive.
Comment from Hotel Management
12-Mar-2015 by Owner, Hotel Management
Dear Guest, Thank you for your review. We are glad you liked our location and view. Please allow me to assure you that all our rooms and suites are cleaned, checked and aired on a continuous basis to ensure the highest level of comfort for our valued guests. We hope to have the pleasure of seeing you again soon, Kindest regards, The Management Team
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Best value for money in Kolonaki

Posted 04-Jan-2015
Been going for 3 years in a row because even though the hotel is in need of refurbishment (i.e. don't expect a 5-star glittery hotel), it ticks every other box: Great location (walking distance from all the cool places to go out in Kolonaki), spacious rooms, good view (if you upgrade from the standard room), excellent service and great prices. Overall the best value for money in the area.
Comment from Hotel Management
08-Jan-2015 by SGL Management Team, Hotel Management
Dear Guest, Thank you for your kind words and recommendation. We are delighted that you like the hotel and have chosen to stay with us for 3 years. We look forward to having the pleasure of seeing you again in the near future, Kindest regards, The Management Team
3 out of 5
Recommended
for Business Travellers
by MOHA ASRIfrom NZ

CHECK IN WHEN THE ROOM IS NOT YET READY

Posted 30-Dec-2014 on Hotels.com
Please don't allow check in when the room is not ready
Comment from Hotel Management
14-Mar-2015 by SGL Management Team, Hotel Management
Dear Guest, Thank you for your comment.Please allow me to sate that it is not our policy to check in guests to rooms which are not made up and checked to our exacting standards. We always focus on comfort and a warm welcome to each and every valued guest. We hope to have the pleasure of seeing you again if you visit Athens, Kindest regards, The Management Team
5 out of 5
Recommended
for Families
by A verified travellerfrom paris

tres bien placé

Posted 28-Dec-2014
Pros: personnel très serviable
Cons: l'hotel date un peu
Location: le quartier est charmant
La vue est magnifique , le quartier est " chic" , belles boutiques de luxe , des cafés accueillants . Restaurants tous genres et tous budgets a proximité . Promenade et musées a 15 m a pied
Comment from Hotel Management
03-Jan-2015 by SGL Management Team, Hotel Management
Dear Guest, Thank you for your kind recommendation. We are glad to know that you liked our wonderful location and view. We look forward to having the pleasure of seeing you again in the near future, Kindest regards, The Management Team
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cincinnati

Hotel

Posted 21-Dec-2014
Pros: location and view was great
Cons: nothing stands out
Location: great
Very good, would go back if I ever return to Athens (which I hope to do someday).
Comment from Hotel Management
02-Jan-2015 by SGL Management Team, Hotel Management
Dear Guest, Thank you for your kind review. We are glad that you liked our location, and we will look forward to seeing you again if you return to Athens, Kindest regards, The Management Team
3 out of 5
Recommended
for Couples
by Stinefrom Oslo

sto ikke helt til forventningene

Posted 02-Nov-2014 on Hotels.com
Hotellet var ok, men følte ikke at det var helt innafor et fem-stjerners hotell. Badet var gammelt og føltes ikke helt rent.
Comment from Hotel Management
10-Jan-2015 by SGL Management Team, Hotel Management
Dear Guest, Thank you for your review. Please allow me to assure you that hygiene and maintenance are continuously checked throughout the hotel. It is of the greatest importance to us to provide a high standard for our valued guests. Our team is on hand to ensure that every valued guest has an enjoyable and relaxing stay. We hope you will choose to stay with us again in the future, Warmest regards, The Management Team
2 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Gammalt slitet hotell

Posted 28-Oct-2014 on Hotels.com
Hotellet ligger fantastiskt trevligt men behöver en ordentlig renovering och uppfräschning. Jag skulle inte rekommendera det i sitt nuvarande skick.
Comment from Hotel Management
03-Jan-2015 by SGL Management Team, Hotel Management
Dear Guest, Thank you for your observations. Please allow me to assure you that the hotel is continuously checked for maintenance and hygiene. It is of the greatest importance to us that every valued guest feels well looked after during each stay.Our experienced team is on hand to assist with any issues which may arise. Our renovation program targeted the roof top restaurant La Suite in the summer; and each subsequent area is addressed as required to provide the level of service our guests deserve. We hope this assures you of our commitment to providing a high quality hospitality product at all times, Kindest regards, The Management Team
3 out of 5
by A verified travellerfrom montpellier

Pas le reflet d'un cinq étoiles

Posted 27-Oct-2014
Les chambres ne sont pas insonorisées,et la première chambre il n'y avait même pas de cloison fermée jusqu'au plafond à tel point que nous nous serions crus dans la chambre du voisin quand nous avons éteint la lumière nous avons profité de la lumière de la chambre d'à côté. Le spa est bien mais il fait froid ce qui est dommage. Le restaurant est bien et la vue magnifique. En conclusion cet hotel n'est pas un cinq étoiles !!
Comment from Hotel Management
05-Nov-2014 by SGL Management Team, Hotel Management
Dear Guest, Thank you for your valuable feedback which has been actioned by the appropriate departments. As a family owned and run establishment, we should like to assure you that it is our priority to provide a high standard of hospitality at all times. Our team is at your service to ensure that any issue which may arise is promptly dealt with to ensure a relaxing and enjoyable stay. We are glad that you enjoyed the view, and we hope that you will choose to stay with us again in the future, Kindest regards, The Management Team