Seasonal outdoor pool, open 10 AM to 6 PM, pool umbrellas, pool loungers

Reviews of Melia Athens

4 out of 5
Melia Athens
Chalkokondyli 14 and 28th October Av., Athens, Attiki

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1001 reviews" "
Rating 8 - Good. 380 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Niklas, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three nights in Athens. Hotel was well located but the street noise was quite loud - busy street. The hotel is clean and the staff was very friendly and welcoming.
Stayed 3 nights in Feb 2024
Response from Denise Kritikou on 29 Feb 2024
Dear Niklas, thank you for sharing your experience of your recent stay in Athens. It's great to hear that you found the hotel's location convenient. We feel sorry to hear that street noise affected your experience during your stay in Athens. However, we are pleased to learn that despite this inconvenience, you found our hotel to be clean and well-maintained. It's especially wonderful to hear that the staff left such a positive impression on you with their friendliness and welcoming attitude. Your feedback is valuable and will surely be helpful for future travelers considering a stay at this hotel. Thank you for choosing Melia Athens, and we hope to welcoming you again in the future! Best regards, Denise Kritikou, Guest Experience Department

10/10 Excellent

Geraldine, Chelmsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for metro
Stayed 4 nights in Dec 2023
Response from Denise Kritikou on 1 Jan 2024
Dear Geraldine, we would like to thank you for taking the time to share your comments. We're pleased to hear that you found our hotel convenient for the metro. We understand the importance of accessibility, and we're glad that our location was advantageous for your travel needs. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another positive experience in the future. Best regards, Denise Kritikou

10/10 Excellent

teri

Stayed 6 nights in Nov 2023

6/10 Okay

Giannakis

Business traveller
Liked: Staff & service, property conditions & facilities
I was flying out very early so thay arranged a breakfast box. This box was terrible, it consisted of a stale bread sandwich, an open water bottle with missing water, a brocken juice drink etc.. I had to throw it away on arrival at the airport which is were I opened it.
Stayed 2 nights in Nov 2023
Response from Denise Kritikou on 10 Jan 2024
Dear Giannakis, thank you for bringing your experience with the breakfast box to our attention. We sincerely apologize for the disappointment and inconvenience caused during such a crucial time before your early flight. Your feedback is invaluable, and we feel genuinely sorry that the breakfast box did not meet the standard we aim to provide. We understand the importance of a convenient and satisfying meal, especially when arranged for early departures. Please be assured that we are addressing this issue with our team to ensure improvements are made to prevent such incidents in the future. We appreciate your understanding and would like to make amends for the inconvenience you faced. If there's anything specific you would like to share or if there's a way, we can make it up to you, please feel free to reach out. Once again, our sincere apologies, and we hope to have the opportunity to regain your trust on a future visit. Best regards, Denise Kritikou

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Ping

Stayed 5 nights in Oct 2023

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room is tight, but the bathroom is huge.
Stayed 2 nights in Oct 2023
Response from Denise Kritikou on 1 Jan 2024
Dear Patrick, tank you for taking the time to share your feedback about your stay in our hotel. We're pleased to hear that you appreciated the spaciousness of the bathroom. We understand that room size is an important factor in overall comfort, and we apologize if the room felt tight during your stay. Your feedback is valuable, and we will certainly take it into consideration as we strive to improve our accommodations. Your satisfaction is our priority, and we want to ensure that your next visit exceeds your expectations. Thank you for choosing our hotel, and we look forward to the opportunity to welcoming you again. Best regards, Denise Kritikou

10/10 Excellent

GREGORY, Totowa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a helpful and welcoming staff.
Stayed 1 night in Oct 2023
Response from Denise Kritikou on 1 Jan 2024
Dear Gregory, thank you for taking the time to share your kind words about your recent stay with us. We're thrilled to hear that you found our property lovely and our staff helpful and welcoming. Creating a positive and welcoming atmosphere for our guests is a priority for us, and we're delighted to know that our team's efforts had a positive impact on your experience. We'll be sure to share your compliments with our staff as it serves as motivation to continue providing exceptional service. Thank you for choosing our property, and we look forward to welcoming you back for another wonderful stay. Best regards, Denise Kritikou

10/10 Excellent

Roger Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice. The breakfast was fantastic. But the staff was phenomenal.
Stayed 8 nights in Oct 2023
Response from Denise Kritikou on 1 Jan 2024
Dear Mr. Walter, thank you for taking the time to share your wonderful feedback following your recent stay with us. We are thrilled to hear that you found our facility to be nice, the breakfast fantastic, and our staff phenomenal. Providing an excellent guest experience is our top priority, and we're delighted to know that our staff's service exceeded your expectations. Our entire team is thrilled to hear about the positive impact they had on your stay. We're also pleased that you enjoyed the facilities and the fantastic breakfast we offer. Your satisfaction is truly rewarding for us. Thank you once again for choosing our hotel. We look forward to the pleasure of hosting you again in the future for another phenomenal experience. Best regards, Denise Kritikou

10/10 Excellent

Andy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, just 15 mins easy walk to Plaka and Acropolis. 4 mins from archaeological museum and a main pick up point for day tours. Have stayed here twice now and loved it. Great hotel with friendly staff, roof top pool and Acropolis view.
Stayed 4 nights in Sep 2023
Response from Maria B on 11 Oct 2023
Dear Andy,Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us and that you've chosen to return to our hotel.It's fantastic to know that you enjoyed our prime location and we are delighted that you found our staff to be accommodating. We strive to provide a warm and welcoming environment, and your kind words serve as a testament to our commitment to guest satisfaction.We look forward to hosting you once more.Warm regards,Maria Berisa

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great centralized location.Amazing rooftop pool with view of the Acropolis.
Stayed 2 nights in Sep 2023
Response from Maria B on 4 Oct 2023
Dear Brian,thank you very much for the great review!We are pleased to learn that your experience with us was great.Looking forward to welcoming you again.Warmest Regards,Maria BerisaGuest Experience Coordinator

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient location in central Athens.
Stayed 1 night in Sep 2023
Response from Maria B on 4 Oct 2023
Dear Natalie,We are pleased to read that you mentioned our convenient location.We sincerely hope that we will be able to host you one day again.Kind Regards,Maria BerisaGuest Experience Coordinator

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient and clean. Sky lounge for dinner with a beautiful backdrop of the Acropolis was sensational.
Stayed 1 night in Sep 2023
Response from Maria B on 4 Oct 2023
Dear Natalie,We are so pleased to know that we exceeded your expectations and that you enjoyed your experience with us.We truly hope to welcome you back soon.Kindest Regards,Maria BerisaGuest Experience Coordinator

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night and had a wonderful time! The room was nice, the view was spectacular, and the reception was very friendly and helpful! It is a little walk up the hill to get to the town and close to the bus station, shopping and dining. I would definitely stay again!
Stayed 7 nights in Sep 2023
Response from Maria B on 4 Oct 2023
Dear Rachel,This review made our day! Thank you for your lovely words!We’d love to hear from you again!Have a wonderful day!Kind regards,Maria BerisaGuest Experience Coordinator

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful
Stayed 7 nights in Sep 2023
Response from Maria B on 4 Oct 2023
Dear William,We are pleased to read that you had an amazing stay and that you mentioned our lovely staff. We sincerely hope that we will be able to host you one day again.Kind Regards,Maria BerisaGuest Experience Coordinator

10/10 Excellent

Byron, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Maria B on 4 Oct 2023
Dear Byron,thank you so much for such a fantastic rating about your experience at Melia Athens.We are so pleased to know that we exceeded your expectations and that you enjoyed your experience with us at the best.We truly hope to welcome you back soon!Kindest Regards,Maria BerisaGuest Experience Coordinator

10/10 Excellent

lorelei

Stayed 2 nights in Aug 2023
Response from Maria B on 4 Oct 2023
Dear lorelei,I was so happy to learn that the visit lived up to your expectations.We do hope to have the pleasure of welcoming you back again in the near future.Kind regards,Maria BerisaGuest Experience Coordinator

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Maria B on 4 Oct 2023
Dear Cindy,Let me express my gratitude for your excellent feedback. Come back and see us soon.Kind regards,Maria BerisaGuest Experience Coordinator

10/10 Excellent

Edward

Stayed 1 night in Aug 2023
Response from Maria B on 4 Oct 2023
Dear Edward, It is a great pleasure for us to read that your stay in our Hotel was great.We hope to have the chance to welcome you to our hotel again in the future.Kind regards,Maria BerisaGuest Experience Coordinator

10/10 Excellent

Paula

Stayed 1 night in Aug 2023
Response from Maria B on 4 Oct 2023
Dear Paula,Thank you for your lovely feedback. We put in the work to keep you and all of our clients happy. We would be pleased to welcome you back in the future and wish you all the best!Warmest regards,Maria BerisaGuest Experience Coordinator

8/10 Good

michael

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I liked the staff they were very helpful but the times for there services was not great if you planned to do things outside of your stay
Stayed 3 nights in Jul 2023

8/10 Good

Julie M, Waconia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, staff was friendly & helpful. Didn’t like that the pool closed so early. It would have been nice on the hot days to swim but we never used the pool. Bathroom were really nice. A/C is mild, never really kept the room cool on hot summer nights.
Stayed 7 nights in Jul 2023

10/10 Excellent

Liberty

Stayed 1 night in Jul 2023

10/10 Excellent

Dahlia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeds expectations
My stay was wonderful and the staff was beyond amazing!
Stayed 1 night in Jul 2023

10/10 Excellent

Konstantina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Great rooms, amazing breakfast. Staff nice and helpful. Super clean. Only one small drawback, a bit of a walk (or short cab) to the key sites. If you are ok with not being right in plaka or monastravaki, then a GREAT hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Maxwell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient location. Roof top pool gym and spa all awesome. Staff super helpful. Highly recommend it as a stay in Athens
Stayed 4 nights in Jul 2023

10/10 Excellent

Kelly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the food at the hotel was great
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night! The room was comfortable and the staff was friendly!
Stayed 1 night in Jul 2023

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really loved the hotel, staff were great, very clean and updated common areas and rooms. The rooftop pool and bar were awesome. Its is close to the restaurant areas and shopping short walks. very happy with stay!!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Jib

Liked: Cleanliness, staff & service, property conditions & facilities
Ive stayed here before & Id stay here again. I enjoy staying at this hotel. Also a central location.
Stayed 5 nights in Jun 2023

10/10 Excellent

marlene

Travelled with family
Everything
Stayed 3 nights in Jun 2023

8/10 Good

jeff, Glen Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023

4/10 Poor

Ulises

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The stay was ok. The room was a bit on the smaller side but nicely decorated. I had various problems with the ac, it didn’t cool enough. The breakfast honestly was not good compared to other Melia hotels I’ve stayed. The real problem here was when I ordered some room service food. When the staff member came to deliver the food, I paid her 30 euros (22 for the food and service, 8 tip) and at the end of my stay I was told I had never payed nothing at all and that I owed them. I assured them that I did pay and in fact payed extra for tip and we left it at that. 2 days later I received a email saying that they spoke to the staff member who turns out to be a supervisor and said we never gave any cash. It is embarrassing that that’s the management of that Melia location and for that reason was very disappointed with my stay. If you want you and your family to be called liars and thieves by unreliable and suspicious staff then the Athens Melia is the place to be for you!
Stayed 3 nights in Jun 2023

6/10 Okay

Mayra

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel was perfect except for the street noise the hard bed and the pillows were like rocks. The place around the hotel looks very dirty (the walls full of graffitis, people without home all around the streets)
Stayed 1 night in Jun 2023

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location View and restaurant
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular sea views. Great accommodations & staff. Short 10-ish minute walk from a quaint village with several great shops & restaurants and a short ride to the major cities for more shopping and dining options.
Stayed 4 nights in May 2023

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The hotel was great.
Stayed 3 nights in May 2023

10/10 Excellent

Rhian

Stayed 2 nights in May 2023

8/10 Good

Prominder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained but in a relatively unsafe area, particularly at night when the place abounds in drug addicts and prostitutes. We were walking back to the hotel at night and felt very uncomfortable. Also, the streets are littered with trash and not well-lit.
Stayed 1 night in May 2023

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!!
Loved the 24/7 customer service!!
Stayed 5 nights in May 2023

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was expecting a partial view of the acropolis, instead had no view. Their response was no rooms were available.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, some staff could be better
Hotel itself was lovely and the female members of staff were great. The same cannot be saod for the male members of bar and restaurant staff who were too busy on their phones to serve and kept forgetting orders etc which ruined our meals. Fortunately the food supervisor and receptionist was great when we told them about this and couldnt be more appologetic
Stayed 4 nights in May 2023

10/10 Excellent

La Verne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2023

8/10 Good

BAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,area is ok location is great.
Stayed 1 night in Apr 2023

10/10 Excellent

Priscilla

Stayed 6 nights in Apr 2023

8/10 Good

Pierot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room is excellent
Overall very good experience, if in Athens again we will reconsider this hotel for our next stay with the kids.
Stayed 2 nights in Apr 2023

6/10 Okay

Rebecca

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was good. Service was good. On arrival we were told there was no outside space open. This was the reason we booked the hotel. They opened the outside space on the day we were leaving so we finally saw the acropolis from the rooftop. They did apologise and offer a complimentary bottle of wine and fruit.
Stayed 7 nights in Apr 2023