Ratings based on 817 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Feb-2015
Nice clean and convienient would stay there again ... The location is perfect
5 out of 5
Recommended
for Everyone
by A verified travellerfrom nc

Great hotel in the perfect location

Posted 23-Feb-2015
Pros: Location and beachfront
Cons: The casino could be updated
Location: In the middle of the high rises.
We looked at all the hotels and chose this one. Perfect hotel with everything you need and 30 ft from the water.
2 out of 5
by A verified travellerfrom New Jersey

Superior View is NOT superior

Posted 21-Feb-2015
Pros: I like Aruba
Cons: They can improved on their compensation to customers for misrepresentation of accommodation.
Location: Aruba is beautiful. Any kind of water sport you can imagine.
Upon booking this room I checked off "superior view" room. Upon arrival in the room we were faced with a cement wall for our balcony and just at the top of that (eye level) was the roof with the air conditioning units. When I went to speak to the manager about an adjustment due to the fact that the view was not superior he informed me that our definitions of superior were different and it was a matter of opinion. There was no room move or price adjustment made. There was NO effort at all for compensation. I would like to be able to forward or download a photo of their opinion of "Superior View". Please let me know how I can do that.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Albany , N.Y.

ARUBA HOLIDAY INN EXPERIENCE

Posted 17-Feb-2015
Pros: The location and price
Cons: All was great.
Location: There are a great number of things to from the Resort , from snorkling trips to parasailing to a sunset dinner cruise. FUN FOR ALL!!
This was our first trip to Aruba and we were not disappointed . The Hoiliday name is known for quality and it was present in Aruba . The resort is on Palm Beach and i mean right on the beach ! The location is a very central location near everything and a short cab ride to downtown . I would recommend this resort to all who like great accomodations at a very great price . The staff was very friendly and helpful . The people of Aruba are very friendly and appreciate our business .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NY

Close to beach, calmer than adjacent hotels.

Posted 15-Feb-2015
Pros: Fresh ice water coolers with orange and lemon slices in lobby. Good fitness center.
Cons: Had to wait in long lines to reserve palabas. So we did not.
Location: Terrific. Great grouper sandwiches for lunch at Pelican's nest. Great smoothies at Eduardo's on the beach.
Great hammocks, beautiful beach. We had a wonderful stay. Would go back to this hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom buffalo, ny

Posted 15-Feb-2015
The staff was very nice and helpful. I liked being able to book outside excursions right from the hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Massachusetts

Winter Break

Posted 12-Feb-2015
Pros: Comfortable room, nice beach and pools.
Cons: More umbrellas should be provided so that a more manageable system could be planned.
Location: Nice location on beach, within walking distance to other restaurants
Spent five nights at Holiday I in February, a great time to escape the snow! Holiday Inn is well priced for its location near other more expensive hotels. The rooms are spacious, clean and comfortable although one night the baby in the room next to ours cried every hour. At midnight I finally called the desk to report this problem although we heard the cries again. The system for signing up for "free" umbrella shade is flawed and there is far from enough to accommodate the people who want them. We rented an umbrella from the public beach for $40 a day. The breakfast buffet is overpriced and only fair-- cereal, fruit, coffee, juice is as expected, the cooked items are not very good. We left the hotel and tried different restaurants for our meals.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Massachusetts

Excellent hotel on Palm Beach

Posted 12-Feb-2015
Pros: Location! Friendliness of staff! Accommodations were excellent!
Cons: Need a magnifying mirror - perhaps swivel mounted in bathroom. Also need bottle opener in each room
Location: Lots of excellent restaurants and shops within easy walking distance
On Palm Beach and across street from many restaurants. Shops and restaurants on both sides of street within easy walking distance to all.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom RJ, Brasil

Ótima localização. "Pé na areia".

Posted 12-Feb-2015
Pros: Preço e localização. A equipe de recepção é ótima. Parabéns à funcionária Siria ao estagiário Paulo, pois foram muito atenciosos.
Cons: Colocar microondas no quarto.
Location: Na praia há todos os tipos de passeios e diversões.
A relação custo/benefício é excelente. A estrutura do hotel é muito boa e tem tudo muito perto. Optamos por não tomar o café da manhã do hotel e compramos os itens supermercado, que também é próximo. No quarto há cafeteira e frigobar, mas não tem microondas. As piscinas são muito boas e a praia em frente é maravilhosa. Na praia há todos os tipos de passeios e diversões. Dica: alugue um carro. Valeu a pena!!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Carrollton

Great Location -- Beautiful Pool / Beach!

Posted 10-Feb-2015
Pros: Great location -- beautiful pool / beach area -- and nice spa.
Cons: The check-in process needs to be a little more efficient, and the hotel staff could do a better job of directing guests to the Sea Tower.
Location: This hotel is right in the heart of Palm Beach with lots of shops and restaurants within walking distance.
This is an older hotel that is not very impressive at first view, but the rooms have been updated and the pool/beach areas are beautiful and very well maintained. We never had a problem getting beach chairs or towels, and the area is very clean and safe/secure. The rooms have been updated and are very clean and comfortable.