5 outdoor pools, pool loungers
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Reviews of Grand Tala Bay Resort, Aqaba

5 out of 5
Grand Tala Bay Resort, Aqaba
Southern Beach, Tala Bay, Aqaba

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 185 reviews" "
Rating 8 - Good. 73 out of 185 reviews" "
Rating 6 - Okay. 27 out of 185 reviews" "
Rating 4 - Poor. 18 out of 185 reviews" "
Rating 2 - Terrible. 10 out of 185 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
Disappointed and not worth the money - the resort is really outdated and needs some serious love. Our room had a smell, the shower felt dirty and a lot of features barely worked (lights not working, tv had no sound etc). Advertised a swim up bar but this was closed off and looked like it had never been open. For the price we paid I wish we’d stayed elsewhere as this was not worth the money at all
Stayed 2 nights in Oct 2023
Response from Mohammad Momani on 19 Nov 2023
Dear Valued Guest,First and foremost, thank you very much for taking the time to write a review on your stay with us which I truly appreciate.Im sorry to hear that we have not met your expectations and I took note of the specific areas of concern which you have mentioned. It is through the constructive feedback from our guests that we can improve our services and I would love to have the chance to welcome you again at Greetings from Grand Tala Bay Aqaba Resort ensuring a truly memorable stay in all aspects.Thank you very much also for highlighting about the cleanliness of our rooms and hoping to welcome you again soonest.Sincerely,

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, property conditions & facilities
Pleasant staff. Lovely comfortable spacious upper floor room and comfy bed and balcony with a view of the sea. Decor and fittings in need of upgrade (shabby cushions on the balcony, crooked door on the fridge cupboard). Delicious breakfast with lots of choices. Great selection of pools, lovely gardens and little shops. Taxi ride into central Aqaba.
Stayed 2 nights in May 2023
Response from Mohammad Momani on 31 May 2023
Dear Valued Guest,We are delighted to know that you have enjoyed your visit with us and that we were able to show you our commitment to hospitality.I will gladly share your feedback with my colleagues, It's something our team takes great pride in.Once again, many thanks for sharing your feedback and we look forward to welcoming you back to Grand Tala Bay Aqaba Resort, in the near future.Sincerely,

10/10 Excellent

Jose

Stayed 9 nights in May 2023

8/10 Good

Lyn

Disliked: Cleanliness, property conditions & facilities
Go just for the location!
The location of the resort is brilliant. The resort itself has seen better days. It is tired and run down. The room was basic, pillows were as hard as rocks, mattress was lumpy. The cleanliness was barely basic, needs a thorough clean every so often to keep it looking even average. Disappointed in the reception staff. I mentioned I'd be spending my birthday on my own at the resort, she barely acknowledged my comment and did not try to make my stay special.
View from my room
Stayed 3 nights in Apr 2023

8/10 Good

Piotr

Liked: Staff & service, room comfort
Tala Bay Resort
quite a big resort, lots of pools, direct access to the sea, very safe place, lots of green areas, the room we got is suitable for refurbishment, especially the bathroom, it was dirty and needs renovation, there are shops in the resort, several restaurants, recommendable property
Stayed 3 nights in Apr 2023
Response from M.momani on 19 Apr 2023
Dear Valued Guest,Warm greetings from Grand Tala Bay Aqaba Resort, and Thanks for the splendid reviewI would like to thank you for choosing to stay at our property recently, and I appreciate your given time in sharing your kind words about the hotel. We are extremely happy to learn that you enjoyed your experience.The team and I are going to be truly happy to see you again more often at the resort.Kind Regards,Mohammad Moamani

4/10 Poor

Sammy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This tree blocking the sea view from the room I h
This resort it’s should be lest than 4star not 5 star
Stayed 3 nights in Feb 2023
Response from The Management on 26 Feb 2023
Dear Mr. Sammy,First of all, let me thank you for taking the time to share your feedback about your recent stay with us, we do extend my sincere apologies for any shortcomings you may have experienced due the view of the room, rest assured that your valued feedback will be shared with concerns department and immediate action will be in place to avoid similar situation in the future. Once again thank and we hope to consider our hotel for your travel needs in the future. The Management

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from momani on 17 Mar 2023
Dear Valued Guest,Thank you for your valuable feedback following your recent stay at the Grand Tala Bay Resort AqabaPlease allow us to express our most sincere apologies for the disappointing experience you had during your recent stay with us. Please be informed that we passed the information to our concerned team members about your experience to prevent such an inconvenience to happen again in the future.We hope these shortfalls will not tarnish your overall impression of the Grand Tala Bay Resort Aqaba and deter you from staying with us. It would be our privilege to welcome you back in the near future, thus providing us with another opportunity to redeem ourselves.Shall you need any further assistance please feel free to contact me directly.Email: mohammad.momani@grandtalabay.comSincerely,

8/10 Good

Marissa

Stayed 7 nights in Nov 2022

8/10 Good

katarzyna

Travelled with group
Liked: Cleanliness, staff & service, room comfort
the hotel is not for 5 stars only 4, breakfast pure and not good
Stayed 1 night in Nov 2022

4/10 Poor

Yara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2022

8/10 Good

Moath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s okay
Stayed 1 night in May 2022

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with very friendly staff and beautiful grounds. We were greeted with a cold glass of strawberry juice during check-in and Ahmed at the front desk was excellent. The zero clearance pool offered a beautiful view of the Sea and the food was excellent. There was a slight problem with the room keys deactivating and sometimes a language barrier with staff who did not speak English but all in all we had a very relaxing and enjoyable time.
Stayed 2 nights in May 2022

4/10 Poor

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad services
Stayed 1 night in Mar 2022

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and not too expensive hotel at Tala Bay
Nice hotel, great views, probably not a bad view in the whole place! We had a garden view room but it was also overlooking a pool and the sea. The pools looked nice, but we lived at the beach!❤️ Wonderful beach access, even some nice coral close by for snorkeling:) The Tala Bay Resort area is amazing!
Stayed 3 nights in Oct 2020

10/10 Excellent

Marc, NC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Professional and kind...…………………………………………………………………………..
Stayed 2 nights in Aug 2020
Response from Mohammad Momani on 19 Nov 2023
Dear Valued Guest,We are delighted to know that you have enjoyed your visit with us and that we were able to show you our commitment to hospitality.I will gladly share your feedback with my colleagues, It's something our team takes great pride in.Once again, many thanks for sharing your feedback and we look forward to welcoming you back to Grand Tala Bay Aqaba Resort, in the near future.Sincerely,

2/10 Terrible

BadHotel, Aqaba Jordan

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is run down a lot, it needs lots of work. The rooms are very dirty
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Awesome place and location, nice staff , too much entertainment and activities With an experienced animation team , but pools renovations should be in winter not at the beginning of summer, but all was good
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Rebecca

Liked: Property conditions & facilities, room comfort
Slow and frustrating check in but worth the delay.
Had great difficulty finding the entrance to this resort. Drive up and down several times before we realised the entrance is an unmarked and you enter through a No Entry gate with No Entry signs and a barrier. The other gate was not manned and had metal posts - again unmarked. All very strange and unwelcoming! Very slow check in because the receptionist staff couldn’t find the booking. He found it in the end albeit under Expedia rather than hotels. Com which obviously must be one and the same thing. But we couldn’t understand why it was all so difficult when they must have dozens of .com bookings each day. I had given them our name and reservation reference but they still asserted there was any such reservation. Once we were checked in we found Tala Bay relaxing and worth the visit.
Stayed 1 night in Apr 2019

10/10 Excellent

Kim, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, spacious, and comfortable. Staff was friendly. Several pools and great view of the Red Sea. If you want to go Old Aqaba, you will need a rental car or taxi/Uber.
Stayed 2 nights in Sep 2018

10/10 Excellent

peyman, Ammna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, private beach, very nice Concierge by the name of Ahmed H. He deserves a good raise and/or promotion!
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jul 2018

8/10 Good

Tanya

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel with great pools
Check in 4pm! Check out 12pm, no exceptions. Our flight from Amman arrived 8am, only flight every day. Had nowhere to go all day. Foyer crowded with other waiting guests. Cannot leave as town is nearly 30m away, there is nothin but desert in the surrounding area and taxi’s in the area are scarce and very expensive. Taxi from the airport was approximately $52 Australian dollars. Resort should provide a service and ‘day use’ area due to the locked in flights. On our departure (12.30am, again the only flight) we got the free shuttle into town, (fills very fast). Had to wait 3h before catching taxi to airport. Hotel was lovely, clean and well appointed. As most hotels, we could not get a sun lounge at the two beautiful pools. Towels securing chairs all day with no guests in sight. The air con in our room would not work initially, then the tv did not work at all. Problem was called through to reception without anyone attending that day. Tv was fixed 20m before we checked out. At least it will work for the next guest. Best thing was the bed was really comfortable!
Stayed 1 night in May 2018

4/10 Poor

M, Amman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is good to the beach
Bad experience ever. Unprofessional staff. Hotel cleanliness is bad. It needs re-innovative. Price compare to the quality received if very very high. I paid USD 364 for one night. I paid less for one of the best in Dubai. I will not stay in this hotel even its night for one penny.
Stayed 1 night in Mar 2018
Response from Awad bourini on 7 Apr 2018
Dear M Thank you for your candid review of your recent stay, I was disappointed to read that you did not have a pleasant experience at our hotel. I have personally addressed this with our concern colleagues to ensure this won't happen again. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation,

8/10 Good

Ahmad, Amman Jordan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great stay and staff but preparedness is not the b
I have stayed in the hotel before, i cam in late check in and the room should have been ready but unfortunately, it wasn’t, the room bar was empty, and no water was there, and the coffee tray had no coffee only sugar and whitener, there was even coffee glass that had been used by the previous room guest and they were still there, I took photos and send them to the front desk. I call the front desk, about it, they brought cola and other fizzy drinks in the bar but no water and no coffee, they just brought more coffee mate. But the next day the hotel stuff where helpful enough and the reception were welcoming to my other guests that I brought and gave me a proper recommendation on activities. I was stung in the sea with a sea Urchins near the beach but the hotel staff on the beach gave very fast aid and prevented any infections Overall the second day was great just the first part of the stay was a bit awkward But overall great
Stayed 1 night in Oct 2017
Response from Awad Bourini on 11 Nov 2017
Dear Ahmad Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not nice
Not recommended, expensive for not good service, rooms are old and not clean.
Stayed 1 night in Sep 2017
Response from Front Office Manager on 13 Nov 2017
Dear Guest Please Accept my Apologize, and i hope to see you in the near feature and i will ensure to enhance your experience in our hotel. Warm Greeting

8/10 Good

Rebecca, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location are great but...
The hotel, beach and pools were great. The buffet was terrible. The food was good but the atmosphere was just awful. It was chaotic and overpriced. We tried to avoid it as much as possible. We stayed for a week and half way through our trip they removed all the towels from our room and getting new ones was a chore. They upgraded us to a premium room and it was appreciated so it is hard to criticize but there are definitely things they could improve. It wasn't all bad the location was walking distance to great snorkelling and the shuttle bus into town was convenient we used it lots for dinner. The pools were clean and we'll kept and the rooms were in good condition.
Response from Awad bourini on 25 Feb 2018
Dear Rebecca Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 hour wait to be checked in and the room key didn't work. There are many other nice hotels around so I left.
Response from Customer Care on 24 Feb 2017
Thank you for sharing your concerns. We apologize you were disappointed with the overall condition and cleanliness of the hotel, as well as the service when you were checking into the hotel. We value your feedback and have shared your comments with hotel management to improve our guest experience.

4/10 Poor

Verified traveller

Disliked: Staff & service
incompetence at its best!
disastrous. the service was terrible and slow, staff was impolite, impatient and forgetful. breakfast area was extremely dirty, food left on the table and around and under the table. glasses were dirty. they clearly took advantage of the holiday weekend and the fact that few alternatives were available to the guests. not to be repeated!
Response from Corporate customer care on 14 Jul 2016
Thank you for writing your review. We apologize for the disappointing service you received throughout your stay, particularly as reflected in the breakfast area. We appreciate you bringing this to our attention and have shared your comments with hotel management to continually improve our service.

2/10 Terrible

Lani, Florida

Disliked: Cleanliness, property conditions & facilities, room comfort
Weekend Getaway
The hotel had trash strewn in the walkways, stairwell and common areas; it was dirty and the room we initially checked into was even more filthy. We asked to speak to a manager and we were not able to. We changed our room 3 times before we found one semi suitable. Before the end of the first day my husband killed a roach in the room, 3 am the next morning he killed another one. We've stayed at close to 100 hotels in various countries and this is the first time we found cockroaches in our hotel room. The comforter on the bed had stains, and several dirt marks, the bathrooms in the first three rooms we looked at reeked. Housekeeping came to resolve the issue, but the deodorizer only masked the smell momentarily. We stayed the weekend, but checked out earlier than we needed to on the day of departure. By no means can this be considered a 5 star hotel. It is lacking in numerous areas. I would not stay here again and certainly wouldn't recommend it to anyone. It was worse than words will allow me to express; it was so bad that my husband has decided that we will never stay at a Radisson again.
Roach #1
Roach #2
Response from Customer Care on 20 Jun 2016
Dear Lani, Thank you for taking the time to write your review. We regret to hear about your disappointment with the cleanliness of the hotel and the rooms you were shown. We apologize for any discomfort caused during your stay and appreciate you sharing your experience with us. We value your feedback and have shared your concerns with hotel management to continually improve our guest experience.

10/10 Excellent

Wubbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Awad bourini on 25 Feb 2018
Dear Valued Guest Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience, unfortunate for an otherwise nice
We arrived to an extremely overcrowded lobby, with kids running all around and several welcome drinks deposited on the reception desk. The receptionist said we were being upgraded for free, but in reality it was a regular standard room. The room smelled of smoke, it was noisy, Room 111, and the room showed its age. For sure this was not the classy Radisson Blu hotels I was used to staying in. The hotel was fully packed, full capacity. We decided to eat elsewhere for breakfast, because the dining area was super crowded and one had to wait in long lines for things and some offerings were not even available. The whole eating area was a disaster. I think it is a beautiful hotel, it is just not managed well. I've stayed at other hotels in and around Aqaba and I would never stay at this one again.
Response from Ashley on 24 May 2016
Thank you for taking the time to write your review. We regret to hear about your dissatisfaction with your stay. We apologize you were disappointed with the room you received, as well as your experience during the breakfast service. We value your feedback and have shared your comments with hotel management to review and improve our guest experience.

4/10 Poor

Catherine, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
very Russian orientated.
Hotel facilities were good, however we could not get a sun lounger as all were taken with towels by 9am. It is a hotel almost exclusively for Russians, not an atmosphere we enjoyed. We paid entry to use the hotel next door - Movenpick 20JOD/day where the service was better, loungers available and more of a mixed crowd. Great diving just off the beach and by 5 minute boat trips from Sinai diving.
Response from Ashley on 3 Jun 2016
Dear Catherine, Thank you for writing your review. We are glad you liked the facilities available at the hotel and apologize you were disappointed you were not able to use them throughout the day. We value your feedback and have shared your comments with hotel management to review.

2/10 Terrible

Muhannad, Amman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT GO THERE
This was the worst hotel I have ever been to in my life. I don't think I can remember all the bad things happened but I'm making a list. 1- the security at the gate didn't know we had a reservation because I reserved online, he kept us outside for about 10 minutes until he asked 3 times so he could get the name right. 2- the receptionist was untidy. 3- the room was not clean at all. 4- the shower had a very bad smell. 5- The tearrace was very big but had only two broken sunbeds 6- the furniture looks 100 years old. 7- the kettle didn't work and they didn't change it 8- the whole staff was unprofessional untrained and very rude. I can talk for an hour about them and what they did. 9- I went down for breakfast at 10:30 the chef served one last guy and told me they were closed though the hotel booklet says it closes at 11:00 I told the manager he said just grab what you can and eat it we changed the time but we didn't change the booklet. 10- the valet brought me another car thats not mine and insisted its my fault.
Response from Ashley on 9 May 2016
Dear Muhannad, Thank you for taking the time to write your review. We regret to hear about your dissatisfaction with your stay, including the staff service and the cleanliness of your room. We appreciate you bringing these matters to our attention and have shared your concerns with hotel management to review and improve our guest experience.

4/10 Poor

Vanessa, Doha

Liked: Cleanliness, room comfort
Disliked: Staff & service
This is not a five star hotel. Our stay at Radisson Blu disappointing at best. The hotel was short staffed and could not maintain service to the high number of guests staying at the hotel. The food was terrible; the restaurant was so short staffed they couldn't keep the breakfast buffet stocked or tables cleaned. They didn't even have enough clean glasses. Some of the hotels advertised facilities, like the swim up bar were closed. It was not worth the price.
Response from Ashley on 22 Apr 2016
Dear Vanessa, Thank you for taking the time to write your review. We apologize for the disappointing service you received from the staff throughout your stay, including during breakfast. We are also sorry you were disappointed with the food and that some of the facilities were not available. We value your feedback and have shared your comments with hotel management to review and improve our guest experience.

10/10 Excellent

Russ, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right at the beach.
Other than the problem we had finding the location (Google Maps put it about 20 minutes away on two different devices) it was a fantastic hotel. The staff was courteous and helpful. Check-in and checkout was a breeze. From our balcony we had a nice view. Overall a great stay.
Response from Awad bourini on 25 Feb 2018
Dear Russ Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings

4/10 Poor

Sambini, Amman

Liked: Property conditions & facilities
Disliked: Staff & service
Location Location lack of service
Location is excellent I have no faults with that but the service levels are atrocious, Jordanians need to up their game when it comes to customer service particularly if they want to compete in the tourist industry against Sharm al Sheikh etc, the use of mobile phones while serving a customer is something Europeans find rude, I appreciate the culture differences however no matter where you are in the world when you are dealing with a customer your main aim is that customer and not your mobile or your friend at the back of the que who expects to be served before guests
Response from Corporate Customer Care on 13 Apr 2016
We apologise for the disappointing service you received from our staff in Tala Bay. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

6/10 Okay

Hani, Jordan

Liked: Staff & service
Experience at Radisson Blu / Aqaba
1- the check in was so slow though the staff was friendly 2- the hotel staff should be very strict and refrain people swim in the swimming pools wearing full clothes. 3- the prices are incredibly high. Lemon Juice cost almost 10 $ 4- breakfast was poor, cheap choices 5- water sports are expensive
Response from Awad bourini on 25 Feb 2018
Dear Guest Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings

8/10 Good

Akhtar, Jubail Industrial City-Saudi Arabia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be careful while using credit card at Raddison
I stayed 3 nights with my family in this hotel. Hotel is great location wise and facility wise. However, the front desk staff is NOT cooperative. When I checked out from the hotel after clearing my dues, unauthorized deductions were made using my credit card information available with the hotel. When I came to know and started calling hotel, the response was very poor and the reception staff kept me on hold for longer period so that I had to drop my long distance calls. Finally I got connected with a nice lady called Eman and she helped me to resolve the problem and I have been promised that I will get my money back after two weeks time. But I had to go thru all pains of cancelling my credit card and getting new one after 5 days and holding of my money for two weeks by the system for no mistake from my side.
Response from Awad bourini on 25 Feb 2018
Dear Guest Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Friendly staff and wonderful hotel. Nice pools................................................................................................ I highly recommend it.
Response from Awad bourini on 25 Feb 2018
Dear Guest Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel right on the beach resort atmosphere.
Nice hotel , property just needs some routine maintenance, a good thorough cleaning. Locks on room door were broken, drain partially clogged in shower and room needed a good spring cleaning. Staff pleasant, food good, resort atmosphere wounderful. Pools beautiful! Hotel grounds beautiful. A small amount of general maintenance would make this a perfect locations!
Response from Awad bourini on 25 Feb 2018
Dear Guest Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings

8/10 Good

Sharon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pools and good house reef
We stayed over a weekend and the hotel was very busy with local weekend visitors, so the family pool was busy and noisy, but there was an adults only infinity pool which was nice and quiet. The dive operator next door to the hotel (extra divers) was very convenient, friendly and professional, and the diving (and snorkelling) was great. The food in the hotel could have been better, and was overpriced compared to other areas of Jordan.
Response from Awad bourini on 25 Feb 2018
Dear Guest Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The location of the hotel is great, located on the beach and 7 minutes driving from the city. The rooms are ok, breakfast is very reach. Overall I recommend this hotel
Response from Anas Habashneh on 20 Oct 2015
Dear Valued guest First of all thank you for taking the time to share your feedback about your recent stay with us , we are delighted to hear that you had comfortable stay and you have recommended our resort through Expedia, Once again thank and hope to see you in the near future. Sincerely

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Adequate . Need to upgrade mattresses pillows & drapes. Drapes were falling apart. The door to the patio did not have a lock. Had dinner at heatwave was very good & the staff were good. We were over charged for the 3rd person in our part which was our son with no added value. They way to to be 4!
Response from Anas Habashneh/Front Office Manager on 6 Oct 2015
Dear Valued Guest First of All I would like to thank you for taking the time to to share your feedback at our resort, I am sorry to hear you did not have good night's sleep due to mattress and pillow, Rest assure we will work on your feedback seriously. Sincerely

10/10 Excellent

Abbas, Jeddah, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Very amazing experience. Beach is nice with clear water. Swimming pools were fun specially infinity pool and they would be more fun if the water temperature was controlled (it was cold). And all the staff is friendly and polite which I have come to expect as Radisson Blu trademark. I also like their one touch service which is very convenient. Only slight issue is the neighborhood as this resort is at least 15KM far from the main city. Otherwise great resort and highly recommend for nice and relaxing getaway.
Response from Anas Habashneh on 12 Dec 2015
Dear Mr. Abbas First of all I would like to thank you for taking the time to share your feedback about your recent stay with us , We are delighted to hear that you had enjoyable stay and AMAZING experience, our aim is provide the highest level of service to enhance our guest experience to the maximum. Once again thank for your recommendation and hope to see you soon at your second home in Aqaba. Sincerely

8/10 Good

Khalil, AMMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AQABA VISIT
it was beautiful,amazing beach and successful stay.
Response from Anas Habashneh on 12 Dec 2015
Dear Mr. Khalil First of all thank for taking the time to share your feedback about your recent stay at our resort , We are glad to hear that you had successful stay with us and enjoyable one. thank you and hope to welcome soon at your second home in Aqaba. Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a cozy stay. My second time and I will come back too. The hotel staff was super nice - got a free upgrade. The pools are lovely and so is the beach. Overall, I think it's a great hotel for the price.
Response from Awad bourini on 25 Feb 2018
Dear Guest Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disapointing for the rate I paid
The beach is nice, all the rest was not good, rooms are shabby, not clean in general, we had to wait approx. 45 min to check in although we arrived at 3:00 pm. In the room when we arrived there where no towels, nothing is 5 stars in this hotel.
Response from Anas Habashneh - Front Office Manage on 26 Aug 2015
Dear Valued Guest First of all I would like to thank for taking the time to share your feedback about your recent stay , I appreciate you bringing to my attention all issue you have experienced I hope to accept my sincere apology for any inconvenience you may have experienced due to Rooms condition cleanness, amenities and check-in experience, your feedback are valuable and necessary action will be taken to ensure similar situation can be avoided in the future, Once again thank you and we know that you have many choices when it comes to you and hope to have more chance to host for more comfortable stay. Sincerely Anas Habashneh

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was one the worse experience by far. The rooms smelt bad. The type of people that were there were very dirty and made us girls feel uncomfortable. People were fighting in the buffet. As well as check in is at 3.
Response from Ashley on 28 Jul 2015
Thank you for taking the time to share your feedback. We apologize you were dissatisfied with your stay and for your experience at the buffet. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. If you would like to discuss your stay further, please contact Corporate Customer Care.

10/10 Excellent

Alaa, amman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
stay was amazing, especially the food in the main restaurant.
Response from Awad bourini on 25 Feb 2018
Dear Guest Thank you very much for your kind review of our Grand Swiss-Bel-restort Tala Bay Aqaba. It is a pleasure reading positive feedback like this and we hope you will have an opportunity to stay with us again in the near future. Warm Greetings