Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom Alberta, Canada

Excellent location and great rooms

Posted 15-Apr-2015
Cons: Access to the spa for guests - would love to have been able to use it in the evening. Would be nice if this was included in the cost of the room.
Having never stayed in Belgium before we didn't know what to expect. Mechelen is a great place full of friendly people, delicious food and great shopping. This hotel was a perfect location. We overlooked the courtyard that was bustling full of people day and night. The room kept the noise out but provided opening doors if we wanted to let the ambiance in. The room was large and had all the amenities we could ask for. The staff was very friendly even giving us a tour of the hotel the first day. We didn't use the spa at all - as we were told we could only use it until noon daily.
5 out of 5
for Everyone
by A verified travellerfrom Dartmouth, UK

Very comfortable in nice part of town

Posted 16-Mar-2015
Pros: The atmosphere & the quality of the rooms & location.
Location: Walking distance to most of town centre, plenty of bars & restaurants nearby.
Hotel looks un-inspiring from outside, but once through the doors, wow! It appears that it is built inside an old factory or works & a lot of the old character has been retained, augmented with interesting art pieces & sculptures. Getting to the room feels like a bit of an adventure with stairway appearing to be partly in the old chimneys. Once in the room it is a stark contract with lots of space & ultra modern decor & fittings. All very up-market with comfy bed & huge shower. The area is beside a river/canal in an part which appears to be in re-development. It appears to be an area people flock to to take advantage of the bars & restaurants. Food at the restaurant next door is not cheap, but is quite good. Parking at the underground parking (not related to hotel) will cost €16 for 24 hours, but is very convenient.
5 out of 5
for Everyone
by A verified traveller

Well located fashionable trendy hotel

Posted 28-Jan-2015
Nice city typically Belgian well dressed friendly locals in a divvy free environment Belgians are cool sophisticated and friendly
4 out of 5
for Getaway With Friends
by Iainfrom Milton Keynes

Great Hotel, Great Location, Great Staff

Posted 12-Dec-2014 on Hotels.com
Visted Mechelen for the Urban Trail run and picked this hotel because of the good ratings. We didn't realise you had to pay extra for spa access and there was no gym. Also the beer selection at the bar was very limited with none available on tap. Having said that everything else about the hotel was excellent. The SPA itself was wonderful and very relaxing and well worth the extra 9 euro, the rooms were massive, clean and modern. The staff all spoke excellent English and were extremely helpful, especially those on duty overnight. The location is about 5 minutes walk from the town square and is on a funky little market with bars, cafes and restaurants. You walk along the canal on a board walk to get there and it takes about 10 minutes from the railway station. Its a fun walk to take. I would definitely go back. Great hotel and great location.
3 out of 5
for Business Travellers
by Jan-Willemfrom Den Haag

Aardig Hotel

Posted 20-Nov-2014 on Hotels.com
De locatie is top als je Mechelen wilt bezoeken. De Vismarkt is een autovrij plein met een aantal leuke kroegjes en restaurants. De centrale winkelstraat en de grote markt liggen om de hoek. Jammer dat mijn kamer geen uitzicht had en dat het raam niet open kon. Er was overvloedig met geurstokjes gewerkt, waarschijnlijk om de rioollucht uit de douche te maskeren. Gratis internet is beperkt tot 128kbps. De kamerdeur was slecht afgedicht waardoor geluid van de gang zonder belemmering in de kamer doordringt. Oordoppen niet vergeten als je door wilt slapen.
5 out of 5
for Couples
by Rémifrom 59110

Week end balade

Posted 04-Nov-2014 on Hotels.com
Superbe hotel, propre, personnel agréable, vraiment sympa, seul bémol, la bouteille d'eau mis gracieusement à notre disposition dans la chambre... à moitié entamée. Mouais... sinon super!
5 out of 5
for Business Travellers
by Ann-Christinefrom Huddinge

Lyckad konferensvistelse

Posted 04-Oct-2014 on Hotels.com
Trevlig men intensiv konferens och trötta fötter efter promenad på kullerstenar, men skönt komma upp till rum med skön säng, vattenflaska och kaffe/tebryggare. Frukosten inte överdådig men tillräcklig. I korridoren fanns en stor skål med äpplen till gästerna, gott. Fin spaavdelning, dock extrabetalning och man fick ta med handduk och showergel från rummet eller betala extra för det också. På spaavdelningen borde finnas handdukar och showergel. Vänlig personal, själv råkade jag glömma min iphone i frukostsalen, men den omhändertogs och lades upp på mitt rum, tack för det.
4 out of 5
for Personal Event
by Maartenfrom Zoetermeer

Leuk hotel in oude tabaksfabriek in het centrum van Mechelen

Posted 30-Sep-2014 on Hotels.com
Het verblijf was erg aangenaam, echter 1 puntje moet ons toch van het hart. Het ontbijt. De prijs van het ontbijt is niet in overeenstemming met het gebodene, het is eenvoudig weg te duur. € 20,00 p.p. daarvoor kun je heel aardig dineren. Een betere prijs zou zijn 12,50 tot max 15 euro p.p.
2 out of 5
by A verified travellerfrom Cumbria

In centre of town

Posted 20-Jul-2014
Pros: Not much. They are basic and overpriced. The Hilton Garden Inn in Leiden was far superior in every way, and cheaper per night.
Cons: Everything
Location: Good location
Out of the 3 hotels we stayed in on our holiday,this was the worst. Could'nt get the pop up basin plug to work, and when we asked at reception why it hadn't been repaired, we were told that this was Mercure policy as guests allowed the sinks to overflow and flood the room! They suggested that you put a face cloth in the bottom of the sink but guess what the water still runs out, and you must use 4 times the amount of water than if the plug worked. Will never stay in a Mercure hotel again.
5 out of 5
for Business Travellers
by HARVEYfrom Sweden

Great Location, Nice Staff

Posted 15-Jul-2014 on Hotels.com
Second time I stayed there, room only for 5 days. Nice friendly staff, hotel situated in the cultural old fish market area of this lovely town. Rooms well sized, good beds, didn't try breakfast but looked standard to good. Defo recommend for convenience and nice hotel for romantic weekends or entertaining. Any rooms at the front of the hotel could be a bit noisy if there are any cultural things going on, so best check whats on and ask for rooms away from front. or down the side lane area leading up to the cathedral. Any Mechelen virgins would love this City.....lots to see and do and plenty of restaurants and bar sensibly priced. Beer lovers heaven!