Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Cumbria

In centre of town

Posted 20-Jul-2014
Pros: Not much. They are basic and overpriced. The Hilton Garden Inn in Leiden was far superior in every way, and cheaper per night.
Cons: Everything
Location: Good location
Out of the 3 hotels we stayed in on our holiday,this was the worst. Could'nt get the pop up basin plug to work, and when we asked at reception why it hadn't been repaired, we were told that this was Mercure policy as guests allowed the sinks to overflow and flood the room! They suggested that you put a face cloth in the bottom of the sink but guess what the water still runs out, and you must use 4 times the amount of water than if the plug worked. Will never stay in a Mercure hotel again.
4 out of 5
Recommended
by derrick from ireland

This traveller left a rating score only Posted 21-Jan-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by LP from UK

Decent hotel, friendly service

Posted 03-Dec-2013 on Hotels.com
The hotel has obviously been through an update recently and the decor is fresh and modern throughout. The room was clean and spacious and fairly quiet. The staff were very friendly and helpful and the location was nice, within easy walking distance of the town and some bars / restaurants on the doorstep. There was a coffee machine and some coffee pods for it, but it would have been nice to have a kettle and some other options for a hot drink as well. The bathroom wasn't great, being designed as a sort of wet room, which meant it was impossible to have a shower without getting water everywhere and having to mop up afterwards. My main issue was the charge for the pool (cheapest in the 'discount hours' at 9 Euro). This is completely over the top, in fact, when a hotel has facilities such as this and I've paid for a room I wouldn't expect to be charged extra to use them.
4 out of 5
Recommended
for Business Travellers
by Paul from Runcorn

Nice Hotel, interesting building

Posted 21-Oct-2013 on Hotels.com
Very nice hotel in a very interesting building. Room was immaculate, service was very good, a little bit more than I would expect to pay for this level of Hotel but that might be just Belgium. Parking across the river was expensive per night.
3 out of 5
Recommended
for Business Travellers
by nicola from London

Clean, modern, well located hotel.

Posted 27-Aug-2013 on Hotels.com
the stay was good overall. However, the pool is not open in the morning and one of the members of staff did not appear to be very knowledgeable about the hotel and facilities.
4 out of 5
Recommended
for Business Travellers
by A Traveller from GB

Hotel Mercure Vé Mechelen, Jul 2013

Posted 22-Aug-2013 on Hotels.com
Room was very clean and comfy. Located in a vibrant street with lots of pavement cafe's. Hotel is very Quirky, Receptionists pleasant. However the service in the Bar was non existent, Room Service did not answer phone, and Breakfast expensive, which let it down.
4 out of 5
Recommended
for Everyone
by Murad

Nice, modern, comfortable hotel in Mechelen

Posted 19-Jul-2013
The hotel's location is perfect, by the river where there is some action (considering Mechelen). Very friendly staff and nicely decorated room with comfortable bed. Breakfast buffet was above average. Recommended for short stays in Mechelen.
4 out of 5
Recommended
for Business Travellers
by peter from east midlands

Comfortable & friendly

Posted 03-Jul-2013 on Hotels.com
Great, apart from a lack of hot water at a couple of awkward times - quickly sorted out.
5 out of 5
Recommended
by halfaperson from peterborough

Great hotel

Posted 12-Jun-2013 on Hotels.com
Fantastic hotel. Lovely rooms, friendly staff, great value for money. Highly recommended
4 out of 5
Recommended
by Mahesh from London

All Things Good

Posted 23-May-2013 on Hotels.com
The room, front desk and location were all fine. The only two problems were 1. There is no fridge in the room. We'll there is, but its so small you would think it ran of a couple of AAA batteries. A couple cans of beer and its full and doesn't get very cold. 2. There was this damp smell (second floor room in the corner). Now I am not sure if this came from the pipes overhead or the bathroom. The bathroom is a wet room and the water from the shower soaked the bathmat and occasionally actually got onto the carpet in the room. Other than that would definitely recommend it.