Ratings based on 132 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Ramada Portrush - Valentine's Weekend

Posted 17-Feb-2015
Pros: The location The room The food
Cons: Staff attitudes to guests Customer service and communication.
Basically, everything about this hotel was OK, apart from staff service. The pre-stay service was excellent. Easy to book, good description of facilities on their site and contact with reception prior to our stay could not be faulted. It took us a while to find a parking space in Portrush, as the hotel parking held about 8 cars. Initial impressions of the hotel were good. We were then checked in by a receptionist who was either learning her trade, had been let down by a romantic attache or just wasn't interested in being there. The room was great. Bed very comfortable. Lots of space. And most importantly, an ocean view. Lovely. A few minor problems with the room. The windows didn't shut meaning the wind coming off the sea howled through the gaps. Also, a light at the door would not go off. It was on a dimmer, rather than a switch, which left it dimly flashing on and off all the time. But overall, it was clean, it was quite and it was very comfortable. The staff in the hotel restaurant were not very good at all. We waited 25 minutes with our menus before we decided to leave. 6 staff waiting about 7 tables? Not good. Breakfast was fine as we were able to serve ourselves, meaning not have to bother the waiting staff. I ordered flowers for the room which did not arrive, despite leaving contact details to inform me of any problems. This issue ran late into the Saturday evening with the receptionist. It was (finally) more than satisfyingly rectified.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great value

Posted 24-Jan-2015
Pros: Price
One night stay in a very comfortable room with fantastic view. Breakfast excellent with great selection.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 24-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Michellefrom N. Ireland

Nice hotel great value

Posted 22-Nov-2014 on Hotels.com
Great value hotel in middle of town so walking distance from everything . Breakfast was very nice and the room had everything you need . Will stay again
5 out of 5
Recommended
for Couples
by A verified traveller

Fantastic views

Posted 19-Nov-2014 on Hotels.com
Lovely hotel in a great location with fantastic views. Friendly, knowledgable staff. Excellent food. Would definetely return.
4 out of 5
Recommended
for Couples
by Edwardfrom Co.Dublin

A little dissapointed

Posted 12-Nov-2014 on Hotels.com
Hotel was very good except for the view at the rear which looks on to an apartment block, considering we paid same price as people who had a sea view, which we had last time we stayed. Restaurant staff friendly & attentive with reasonable prices.
3 out of 5
Recommended
for Getaway With Friends
by Anthonyfrom Bangor

Give it a go....

Posted 04-Nov-2014 on Hotels.com
The hotel is centrally located in Portrush with good large bedrooms. The breakfast was of a good standard and tasty. The rooms could be made more modern and the shower requires greater pressure.
3 out of 5
Recommended
for Couples
by A verified traveller

Hôtel moyen, personnel pas trés sympathique.

Posted 03-Nov-2014 on Hotels.com
Hôtel moyen, avec un système automatique de VMC dans les chambres, tout à fait inconfortable, bruyant et peu efficace. Le simple fait d'ouvrir la porte de la salle de bain, déclenche celui-ci pour 30 minutes... donc en pleine nuit, pas très intéressant ! Accueil très rébarbatif au petit déjeuner...
4 out of 5
Recommended
for Everyone
by A verified travellerfrom suffolk

Nice Hotel

Posted 30-Oct-2014
Pros: Everything
Cons: Wifi a little hit and miss
Location: Lots to do beautiful part of Ireland
On a business trip but very satisfying stay here good friendly atmosphere very helpful staff.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice enough hotel

Posted 18-Oct-2014
Nice decor. Reception staff very nice. Very standard hotel. I would like to see a plug for the blow dryer in the bathroom but that does not seem to be the standard. Would recommend a lighter blanket on the bed. Otherwise it was a good stay.