Lake
Check availability

Reviews of Londonderry Arms Hotel

3 out of 5
Londonderry Arms Hotel
20 Harbour Road, Carnlough, Co. Antrim, Ballymena, Northern Ireland

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 134 reviews" "
Rating 8 - Good. 56 out of 134 reviews" "
Rating 6 - Okay. 16 out of 134 reviews" "
Rating 4 - Poor. 7 out of 134 reviews" "
Rating 2 - Terrible. 0 out of 134 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff
A nice old fashioned hotel with super friendly and efficient staff. I will book again - it's a beautiful part of Northern Ireland.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel full of character food and staff great.
Stayed 1 night in Nov 2023

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the history behind it. Staff was very kind and helpful! Carnlough has a beautiful harbor and there were at least 3 pubs within a 2 minute walking distance! Perfect location in the heart of the beautiful Antrim Coastal area!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lawrence

Stayed 1 night in Sep 2023

8/10 Good

Lesley

Travelled with group
Liked: Staff & service, amenities
You get what's expected of a 3star hotel. Could do with a lick of paint inside and out. But great staff and atmosphere throughout. Beds very comfortable and walk in shower was fantastic. Food excellent both in the bar/restaurant and at breakfast.
Stayed 1 night in Aug 2023

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Would stay again.
Service throughout our stay was friendly, professional, prompt and helpful. Room was huge. Period furnishings- maybe a little worn. Two double beds which were super comfy. Slept like a log. Lots of storage space and two comfy chairs and coffee table to sit and relax with drinks - ice and glasses courtesy of bar. Small television, hairdryer and kettle with tea, coffee, etc. Bathroom large with shower over bath. Single faucets on sink with H and C worn off. Hot too hot to use alone and so cold unless you want to fill the sink to get your own warm water. Good shower pressure and selection of toiletries provided. Lovely bar area with good service, atmosphere and live music. Breakfast service was great but produce on the poor side. Sausage was synthetic tasting and bacon dry and tasteless like cardboard. Easily could be improved to get higher rating. Location is excellent in the centre with free parking. Would definitely stay again.
Stayed 1 night in Aug 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly good food
Stayed 1 night in Jul 2023

6/10 Okay

Wesley, Olympia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pub was very good. Room needed serious upgrading.
Stayed 1 night in Jun 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun and historic hotel. Good food, and the hotel parking made the stay easier.
Stayed 1 night in Jun 2023

10/10 Excellent

David J

Stayed 2 nights in Jun 2023

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service
Charming old seaside hotel
Lovely old hotel in a quaint coastal town with a link to Churchill (who sold the hotel in the 1920s.)
Stayed 1 night in May 2023

10/10 Excellent

terence

Stayed 2 nights in Sep 2022

4/10 Poor

Jacqueline

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A very tired hotel. The staff were friendly and helpful and did try. Lift did not work. We were roomed in the attic, very cold, no extra bedding, room was dusty, lighting and bathroom fan not working, limited on electric sockets, room very large but cold with tiny TV in the corner and one very small window. Very old fashioned and not worth the cost.
Stayed 2 nights in Sep 2022
Response from . on 30 Sept 2022
1. The Londonderry Arms is a historic hotel and full of old worldly and authentic charm - it is not a modern hotel.2.The guests did not raise any of the mentioned issues during the duration of their stay.3.As the hotel is situated on the coast this time of year it can get chilly even with the heating on, however, we could have provided extra heating if we had been aware the guests were cold. Also, since covid we do not keep extra blankets in the rooms, they can however be provided and again if we had of been aware we would have provided these.4.Room dusty/lighting and bathroom fan not working - we have raised these issues with our housekeepers and maintenance.

10/10 Excellent

Debracolleen

Stayed 1 night in Sep 2022

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Post Antrim Coast Race Stay
Great stay with super meal.
Stayed 1 night in Aug 2022

8/10 Good

john

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were all charming and helpful. I realize that a/c is not a common thing in Ireland but a fan would have been VERY helpful and welcome. The food was okay - there are not many other options open. The servers were lovely. Beds were ok the bathroom was good - water pressure was great. Unfortunately 1 dirty towel was a turn off. It was quiet and the area was lovely to walk around and the Cranny falls were beautiful.
Stayed 1 night in Jun 2022

10/10 Excellent

Frances

Stayed 1 night in May 2022

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with outstanding food
We had a fantastic stay. The team could not have worked harder. The food was superb and we has the joy of sitting reading by the open fire on both evenings if our stay. Great location for short coastal walks and a lovely walk up to Cranny Falls. For NI people they think Carnlough is dated. It's not! it's a super coastal town for a relaxing couples break, great pubs, great scenery and great food. We will definitely be back.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Located in a very picturesque area, with very easy access to the coastal road. Staff were very friendly, accommodating and went above and beyond for the vegetarian and vegan in our group at breakfast! The rooms are clean and tidy, we were given the choice of staff not entering but leaving consumables outside our door.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to the glenarm castle. Staff very helpful and friendly
Stayed 1 night in Jul 2021

6/10 Okay

Nikita

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Clean excellant staff,nothing any trouble,would ddf go back
Stayed 1 night in Sep 2019

8/10 Good

GL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find and parking was right across the road. There is an elevator but we only used it when we had luggage. Breakfast was free and really good. The lady that checked us in was a sweetheart.
Stayed 2 nights in Jul 2019

6/10 Okay

Ann

Stayed 1 night in Jun 2019

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Real Deal
Amazing. Staff was excellent as was the location and history.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Charm and character, good parking. Good central location.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property with an outstanding staff. I would definitely go back.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is pleasantly located on waterfront. It has old world charm and spacious rooms.
Stayed 1 night in Jul 2018

6/10 Okay

Geoff, London

Hotel with a History
A grand old coaching house, with an interesting history, located in a Old holiday resort and ideally positioned for the coastal walk. Requiring decor and building improvements basically requiring capital improvements.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tired Hotel
Stayed for 1 night. Hotel in need of refurb and clean. Staff very good from reception to night porter. Food reasonable.
Stayed 1 night in May 2018

10/10 Excellent

Bernadette, northern ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to do the coast road trip
Had a lovely stay. Enjoyed every minute .would stay there again
Stayed 1 night in Feb 2018

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Londonderry Arms Winter break.
My fiancée and I spent a Saturday night in February at the Londonderry Arms hotel for a 40th birthday treat. The Hotel is situated in a lovely costal village on the North coast of Ulster within easy driving distance of the Glens of Antrim. This would be my favourite area in Northern Ireland, great for forest and beach walks and sightseeing drives. The Hotel itself is perfect for those wanting to experience a little slice of history with beautiful traditional features next to the sea. The hotel room we stayed in had free WiFi a small TV and tea/coffee making facilities with a bath/shower and toilet. The hotel also has a bar and restaurant and is within easy driving distance of many other restaurants and pubs. Overall it was a lovely relaxing stay in a nice old fashioned hotel that I would gladly recommend.

8/10 Good

L

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Don, Londonderry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs cleaning
Very disappointed view from our room was looking at a wall and the smell of cooking oil wasn't for us room not to clean
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Spacious room. Really nice staff. Room was somewhat difficult to get to. Went through maze of doors.
Stayed 1 night in Sep 2017

8/10 Good

Griff, Bermuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old fashioned coaching inn in Carnlough
Great staff who were very helpful in arranging a late dinner and early breakfast for our party. We only stayed one night, but enjoyed the live music and the old fashioned elegance of this pretty coaching inn.
Stayed 1 night in Sep 2017

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little town, very pretty,very friendly great food
Stayed 1 night in Jul 2017

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Very friendly staff, pretty good food at a good price, overall a very good experience.

4/10 Poor

Paul, usa midwest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Tired facility, needs updating
Pleasant enough staff, but food was mediocre, and room very out dated and worn

8/10 Good

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great trip , The staff were very friendly and helpful with regards things to do. Food was excellent. Will be back

10/10 Excellent

andy, Scunthorpe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel overlooking the harbour.
had a wonderful time exploring the east coast. The meals were first class and the staff could not do enough for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location,staff and food excellent.
Always enjoy our stay and dinner/dancing very good value.

6/10 Okay

Patrick

Liked: Cleanliness
I like the hotel. Ive stayed a few times. The room wasn't great this time but wasn't overly expensive so its hard to put it down. I was by the road and bit of shouting on the street when pub closed but wasn't end of the world. Could do with lots of updates but nothing that would make me not stay here. the bathroom could have done with an overhaul but i did say in a room before that had new bathroom so maybe its a work in progress. The place has character that i like. For the price I payed it did the job well.

8/10 Good

Keith, Londonderry

Liked: Cleanliness, staff & service, room comfort
Character By The Coast
If it's coperate blandness you're after you won't find it here.The Londonderry Arms is best described as quaint,and all the better for it. Rooms/facilities a bit dated but clean and comfortable.Bath/shower combo in the en-suite with lashings of hot water and as powerful a shower as we've experienced anywhere.Large room(201) with a table and chairs,but a bit difficult to find 1st time around. Restaurant and Bistro for dining,both adequate for our needs. Lots of areas to relax with a coffe(or something stronger}and complimentary newspapers. Only minus point is we found our room a little chilly.

8/10 Good

jim retired, bt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn break
Good comfortable hotel with a lot of interesting history and very well maintained with lovely window boxes

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Very accommodating staff
When we arrived we learned that the room was not what was reserved (reserved twin, assigned a king). The staff promptly accommodated our requirements.