Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Dec-2014
The bed is very comfortable. Great location, near the braidwood mall. The breakfast is unitil 11 am in the morning. Large room. Very nice to stay
Comment from Hotel Management
03-Dec-2014 by Shannon, Hotel Management
Thank you for your recent review. I'm glad that you found everything to be satisfactory during your stay, and we look forward to having you as our guest again in the future! Regards, Shannon B., Director of Sales
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 京都

ミシガン大学で開かれた研究会に参加する際に利用させていただきました。

Posted 21-Oct-2014
Pros: 受付の方の親切な対応と笑顔
Cons: 特にありません
Location: ミシガン大学に近い
4日間、ほとんど寝るだけの使用でしたが、受付の方はいつも笑顔で挨拶してくださいました。部屋は清潔で清掃は行き届いていたと思います。また空港へのタクシーを予約していただきましたが、丁寧に対応していただき大変助かりました。気持ち良く過ごすことができました。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom IL

Wonderful hotel close to the mall!

Posted 16-Sep-2014
The suite was more than we expected... It was a huge room. It was nice to watch tv on the couch and chair; with another tv in the bedroom... Love that there was a fridge and microwave. The bathroom was the best part. The jacuzzi tub was wonderful!
Comment from Hotel Management
23-Sep-2014 by Shannon, Hotel Management
Dear Heather, Thank you for your wonderful review of our hotel! I'm happy that you were able to enjoy all of the features of your room and that it all added up to you having a wonderful stay. We look forward to seeing you again next time you are in Ann Arbor! Sincerely, Shannon B., Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice location for UM games

Posted 15-Sep-2014
Wife & I loved the stay ate out went to game, had friends visit. Great experience
Comment from Hotel Management
23-Sep-2014 by Shannon, Hotel Management
Thank you for your comment! I'm happy to hear that everything went well during your trip to Ann Arbor for the game. We look forward to having the opportunity to be of service again in the future! Sincerely, Shannon B., Director of Sales
3 out of 5
by A verified traveller

It wasn't terrible.

Posted 10-Sep-2014
The hotel has not been updated and the cost was high.
Comment from Hotel Management
23-Sep-2014 by Shannon, Hotel Management
Thank you for taking the time to review our hotel. We hope to have you stay with us again in the future. Warm Regards, Shannon B., Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Sep-2014
Pros: Clean, spacious and comfortable rooms.
Cons: Make sure all toiletries are there. We were missing shampoo, but went to front desk and received it promptly.
Location: Very close to restaurants, mall and UoM.
Very clean and spacious. Friendly staff. Were very accomodating when needing last minute transport to the airport.
Comment from Hotel Management
23-Sep-2014 by Shannon, Hotel Management
Thank you for your comments! I'm happy that the staff were able to help with your needs, and I will be sure to pass your comments along to them. We look forward to having you as our guest again in the future! Sincerely, Shannon B., Director of Sales
4 out of 5
Recommended
for Families
by A verified traveller

Nice Location in Ann Arbor

Posted 01-Sep-2014
Pros: The full service. It has a bar and room service.
Cons: They could use an ATM in the lobby.
Stayed four nights to include a Game Day Saturday. Location is good because it is just across the street from the pick up point for the Game Day Bus transportation.
Comment from Hotel Management
23-Sep-2014 by Shannon, Hotel Management
Thank you for your review of our hotel. I'm happy that you found our location to be perfect for your needs. It is convenient to have the football shuttle pick up right across the street. Please come back and stay with us anytime you are in the Ann Arbor area! Sincerely, Shannon B., Director of Sales
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

This traveller left a rating score only Posted 23-Aug-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Nice hotel close to university.

Posted 14-Aug-2014
Pros: Large and clean room.
Cons: The toilet in my room did not flush well.
Location: It was a bit remote from downtown Ann Arbor, but close to University of Michigan.
The service was decent, the room was clean and spacious. Any problems were solved by the staffs.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Awesome Service

Posted 31-Jul-2014 on Hotels.com
It did not start perfect, but I travel ALL the time and dealt with everything from over booking at 5 to 3 star hotels to cleanliness in 5 to 3 star hotels. The biggest thing that makes me measure my stay is service and this hotel is a 10 star in that category. My room was locked out but staff called and tried their best to accommodate us while they fixed the issue and after the problem was fixed they showed they really cared about our inconvenience.The staff worked with us to have a great stay. Sheila B. was the person at the front desk when we finally got back into our room and she was nice and understanding and single handedly made our stay a wonderful one. It felt great to have someone be understanding when everything is not going right.
Comment from Hotel Management
11-Oct-2014 by Shannon, Hotel Management
Thank you so much for your wonderful comments! I apologize for the problems with your door lock, but I am happy to hear that the issue was resolved, and I will be sure to pass this information along to Sheila. We look forward to having you back any time you are in Ann Arbor! Shannon B., Director of Sales