The room was very dark even with all the lamps on, I should have asked for an accessible room as this room had a bath with shower over it no use as am disabled, used a disability scooter so you would think that the receptionists would have said room was not accessible, there was only 1 chair in the room so one of us had to sit on bed, the bed was very uncomfortable pillow the same we did ask for other pillows but they were as bad as the first lot, thankfully we only live 45 mins away so we went home a day early