Quay View Superior Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews of Apex City Quay Hotel & Spa

4 out of 5
Apex City Quay Hotel & Spa
1 West Victoria Dock Road, Dundee, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1009 reviews" "
Rating 8 - Good. 246 out of 1009 reviews" "
Rating 6 - Okay. 53 out of 1009 reviews" "
Rating 4 - Poor. 24 out of 1009 reviews" "
Rating 2 - Terrible. 9 out of 1009 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kenneth, Kilmaurs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usual friendly welcoming from the staff.
Stayed 1 night in Mar 2024
Response from Ewelina on 25 Mar 2024
Dear  Kenneth,Thank you for choosing to stay with us again at Apex City Quay Hotel and Spa, and for taking the time to share your feedback. Your feedback is important to us and is appreciated as we continually strive to enhance our service and facilities.  I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

8/10 Good

Mandi

Travelled with partner
Liked: Amenities
We were in superior room directly above main entrance. Due to noise smokers and vapours we had a terrible sleep. Noise and conversations kept us awake most of the night. This visit was for a special birthday but was ruined by lack of sleep from noise below our room,
Stayed 1 night in Mar 2024
Response from Sophie on 26 Mar 2024
Dear Mandi,Thank you for staying with us at Apex City Quay Hotel and Spa. Please do accept my apologises regarding the noise that occurred during your stay from outside the hotel. Please be assured I have passed your feedback across to the front office manager to investigate. Thank you for brining this to my attention.Kind regards,Sophie

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ewelina on 15 Mar 2024
Dear Hilda,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. Thank you for giving us 4 out of 5 in your score. I hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excellent

LAURENCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two day stay very enjoyable.
Stayed 2 nights in Mar 2024
Response from David on 5 Mar 2024
Dear Laurence,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and your two day stay was very enjoyable. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excellent

Johnathan

Stayed 1 night in Mar 2024
Response from Sophie on 23 Mar 2024
Dear Jonathan,Thank you for staying with us at Apex City Quay, I am glad you enjoyed your stay and took the time to leave a review. We hope to welcome you back in the near future.Kind regards,Sophie

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and pleasant friendly staff.
Stayed 2 nights in Feb 2024
Response from David on 27 Feb 2024
Dear John,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the hotel was comfortable and staff were friendly made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excellent

calum

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, good food and good facilities
Stayed 1 night in Feb 2024
Response from David on 26 Feb 2024
Dear Calum,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the good food and facilities made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and soacious and staff Friendly and welcoming
Stayed 1 night in Feb 2024
Response from David on 25 Feb 2024
Dear Mandy,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the rooms spacious and clean, and the staff were very welcoming made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ewelina on 25 Feb 2024
Hello Sara,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback.I am delighted to read that you have enjoyed your stay with us and thank you for giving us 5 out of 5 in your score. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was ok
Stayed 2 nights in Feb 2024
Response from Fiona on 22 Feb 2024
Good morning Robert,Thank you for taking the time to share your feedback. It was great to see how much you enjoyed your recent stay and we look forward to welcoming you back to the hotel again in the not too distant future.Best WishesFiona

10/10 Excellent

Claire

Stayed 1 night in Feb 2024
Response from Gillian on 21 Mar 2024
Dear Claire, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards, Gillian

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel rooms are huge and overall very nice, easy check in and parking is available for £5 for 24 hours. Only problem we had was we had ordered room service drinks which didn’t arrive, we had to go down to the bar when we were leaving to go out to be advised from bar staff our order had went missing.
Stayed 1 night in Feb 2024
Response from Sophie on 18 Feb 2024
Dear Ellie,Thank you for your review regarding your recent visit with us in Dundee. I am glad you took the time to review the hotel. I am glad you enjoyed your stay and highlighted the easy check in and parking. Please do accept my apologise regarding the drink order from the bar. Please be assured I have passed your review across to the Restaurant Manager to investigate.Kind regards,Sophie

10/10 Excellent

Kenneth, Motherwell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Dundee bar none.
Stayed 1 night in Feb 2024
Response from David on 7 Feb 2024
Dear Kenneth, Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that you find this the best hotel in Dundee! I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location right next to river Tay and Caird Hall.
Stayed 1 night in Feb 2024
Response from Gillian on 6 Feb 2024
Dear Sarah, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay, especially our location.I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2024
Response from Gillian on 6 Feb 2024
Dear Errol, Thank you for choosing to stay with us at Apex City Quay Hotel & Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us, and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here. Clean, warm, comfortable, lovely staff. Delicious food in the restaurant and wonderful pool.
Stayed 1 night in Feb 2024
Response from David on 10 Feb 2024
Dear Jenny,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the delicious food and lovely staff made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

8/10 Good

Carol

Spa excellent rooms clean and spacious good value for money
Stayed 2 nights in Jan 2024
Response from Ewelina on 4 Feb 2024
Dear Carol,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have enjoyed your stay with us. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest regards,

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good breakfast.
Stayed 1 night in Jan 2024
Response from Ewelina on 30 Jan 2024
Dear  Neil,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your stay with us. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most beautiful room ive stayed in! They make the rooms so warm and comfortable so you can escape from the cold and the food was delicious.
Stayed 1 night in Jan 2024
Response from David on 28 Jan 2024
Dear Ciara,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the room and food made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff were excellent. Paying for parking, residents should not have to pay.
Stayed 2 nights in Jan 2024
Response from Ewelina on 27 Jan 2024
Dear  Eric,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback. Your feedback is important to us and is appreciated as we continually strive to enhance our service and facilities.  I am disappointed to read that there were some aspects of your stay which did not meet your expectations, as we aim to ensure that all of our guests have an exceptional stay with us. Please do accept my sincere apologies in regards of parking charges you have accrued at the Hotel. Our prices are competitively matched in accordance with the offering in the Dundee area. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

8/10 Good

Pamela

Stayed 1 night in Dec 2023
Response from Ewelina on 25 Jan 2024
Dear Pamela,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am happy to read that you have enjoyed your stay with us and thank you for giving us 4 out of 5 in your score. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excellent

Lucinda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from fiona on 24 Jan 2024
Good morning Lucinda,Thank you for taking the time to share your feedback. it was great to see how much you enjoyed your recent stay and we hope to welcome you back to the hotel again the not too distant future.Best WishesFiona

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on 21 Jan 2024
Dear James, Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ewelina on 18 Jan 2024
Dear Christopher,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback.I am delighted to see that you have given us 5 out of 5 in your score I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excellent

Angus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Apex Dundee. Friendly staff and had Amazing Food and night and great Breakfast the morning after. Lovely modern room will be back soon.
Stayed 1 night in Jan 2024
Response from Ewelina on 18 Jan 2024
Dear Angus,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback.I am delighted to read that you have had a great stay with us. Thank you for mentioning our friendly staff, your kind words are very rewarding to read. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excellent

Beryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect and a good view in an interesting part of Dundee. Breakfast was very good. Clean, comfortable and relaxed hotel at a reasonable price. did not have the opportunity to use the pool but it looked very inviting.
Stayed 1 night in Jan 2024
Response from Lexy on 18 Jan 2024
Dear BerylThank you for your email following your stay. I am delighted you had comfortable and relaxing stay. Hope to welcome you back soon Best WishesLexyReception

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ewelina on 18 Jan 2024
Dear Andrew,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback.I am happy to see that you have given us 4 out of 5 in your score I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but would return in an instant. Staff are lovely, from the first welcome to the 6am WhatsApp queries I had, answered in a quick and friendly manner. Hotel is easily walkable from train station and town centre and while there’s a busy road nearby, once inside the hotel it feels very safe and quiet. Room was spotless, warm and comfortable and pool is wonderful. Have eaten in the restaurant on another occasion and food was amazing.
Stayed 1 night in Jan 2024
Response from Ewelina on 25 Jan 2024
Dear Jenny,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have enjoyed your stay with us and thank you for such an amazing review, your kind words are very rewarding to read. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excellent

Alexandra

Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel was lovely. Smell of smoke in corridor was awful (room 102) server in breakfast was not good. Order completely wrong and with no apology. We would definitely come back but would not do breakfast again
Stayed 1 night in Jan 2024
Response from Lexy on 18 Jan 2024
Dear AlexandraThank you for your review. Please accept my sincerest apologies for the shortfalls during your stay. I have shared your feedback with the relevant departments for them to action.Best WishesLexyReception

8/10 Good

Cree

Business traveller
Stayed 1 night in Dec 2023
Response from Ewelina on 18 Jan 2024
Dear Cree,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback.I am happy to read that you have given us 4 out of 5 in your score I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice location, rooms amazing with lots of lovely little touches. Will definitely be back.
Stayed 1 night in Jan 2024
Response from Ewelina on 18 Jan 2024
Dear Violet,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback.I am delighted to read that you have had an amazing your stay with us. Thank you for mentioning our lovely staff in your review, your kind words are very rewarding to read. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

8/10 Good

Mhairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bustling hotel by quayside. Dundee difficult to navigate.
Stayed 3 nights in Oct 2023
Response from Gillian on 5 Jan 2024
Dear Mhairi, Thank you for choosing to stay with us at Apex City Quay Hotel & Spa and for taking the time to leave your feedback. I am pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards, Gillian

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gillian on 31 Dec 2023
Dear Kevin,Thank you for choosing to stay with us at Apex City Quay Hotel & Spa and for taking the time to leave your feedback.I am pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future.Kind regards,Gillian

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fiona on 31 Dec 2023
Good morning Nichola,Thank you for taking the time to share your feedback. It was great to see how mcuh you enjoyed your recent stay witn us & we look forward to welcoming you back to the hotel again in the not too distant future.Best WishesFiona

10/10 Excellent

Ian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcoming hotel, staff,food,facilities all excellent
Stayed 1 night in Dec 2023
Response from Gillian on 29 Dec 2023
Dear Ian, Thank you for choosing to stay with us at Apex City Quay Hotel & Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us, especially the staff, food and facilities. I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and spa
Attentive staff and really good restaurant where we had dinner, which was extremely good, and a lovely breakfast in the morning. Room was large and clean with the added bonus of separate bath and shower. Only slight negative was the comfort of one of the twin beds which, as a front sleeper, was very uncomfortable due to springs in mattress poking through. We took advantage of the swimming pool which was very enjoyable with hot tub, sauna and steam room. I would definitely stay again and have no hesitation in recommending
View from our Quayside room
Stayed 1 night in Dec 2023
Response from David on 28 Dec 2023
Dear Karen,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the staff and food made a positive impact on your time with us.Thank you for the feedback regarding the springs in the bed, i will be sure to pass this to the housekeeping manager to investigate further. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, efficient and friendly staff
Stayed 1 night in Dec 2023
Response from fiona on 27 Dec 2023
Good morning,Thank you for taking the time to share your feedback with us. It was lovely to see how much you enjoyed your recent stay and we hope we can welcome you back to the hotel again in the not too distant future.Best WishesFiona

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Fiona on 21 Dec 2023
Good morning Hannah,Thank you for taking the time to share your feedback. It was great to see how much you enjoyed your recent stay and we look forward to welcoming you back to the hotel in the not too distnat future.Best wishesFiona

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023
Response from David on 21 Dec 2023
Dear Peter, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.   I am delighted to see that you enjoyed your experience. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities. I do hope we will have an opportunity to welcome you again during your next trip to Dundee. Warmest Regards,

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from David on 21 Dec 2023
Dear Dave, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.   I am delighted to see that you enjoyed your experience. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities. I do hope we will have an opportunity to welcome you again during your next trip to Dundee. Warmest Regards,

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Sophie on 18 Dec 2023
Dear David,Thank you for staying with us at Apex City Quay Hotel and Spa. I am glad you enjoyed your stay with us.Kind regards,Sophie

10/10 Excellent

SUSAN

Stayed 1 night in Dec 2023
Response from Gillian on 18 Dec 2023
Dear Susan,Thank you for choosing to stay with us at Apex City Quay Hotel & Spa and for taking the time to leave your feedback.I am pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future.Kind regards,Gillian

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 4 nights in Dec 2023
Response from Gillian on 13 Dec 2023
Dear James, Thank you for choosing to stay with us at Apex City Quay Hotel & Spa and for taking the time to leave your feedback.I am so pleased to see that you enjoyed your stay with us, especially the staff and our location. I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 Excellent

Carol

Travelled with family
Liked: Amenities
Spa fab carpets need deep cleaned or replaced throw out lobby and rooms housekeepers should check duives as my had two stains on it reported this to staff
Stayed 2 nights in Dec 2023
Response from Fiona on 13 Dec 2023
Good morning Carol, Thank you for sharing your feedback with us, it was great to see how much you enjoyed your stay. I was sorry to see you were disappointed with some aspects of your room. This is not the standard we expect for our guests and I will be sure to pass your comments on to the management team to investigate fully. We hope we have the chance to welcome you back to the hotel again in the not too distant future.Best WishesFiona

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Fiona on 13 Dec 2023
Good morning Michael,Thank you for taking the time to share your feedback with us. It was great to see how much you enjoyed your recent stay and we look forward to welcoming you back to the hotel again in the not too distant future.Best WishesFiona

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing TBH
Overpriced and not a great nights sleep. You can hear the traffic below throughout the night and then i was woken up early by the cleaners. Also the most unfriendly young lady at the bar, if you dont want to be there then find another job!
Stayed 1 night in Dec 2023
Response from Gillian on 9 Dec 2023
Good afternoon, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I was disheartened to see that some aspects of your stay were disappointing. Please accept my sincerest apologies for this and I will pass on your feedback to the relevant managers to investigate. I do hope we have the opportunity to redeem ourselves in the not so distant future. Kind regards,Gillian

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price and service. Central location for amenities.
Stayed 2 nights in Nov 2023
Response from David on 5 Dec 2023
Dear Alan,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the service and location made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excellent

Donal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My stay was excellent. The staff were alway polite and happy to help me with any issue. The spa and gym had great facilities and again with helpfully and polite staff.
Stayed 4 nights in Nov 2023
Response from David on 5 Dec 2023
Dear Donal,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the staff and gym facilities made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 Excellent

Nicola

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The third time we've stayed here this year. We'll be back again no doubt!
Response from David on 4 Dec 2023
Dear Nicola,Thank you for staying at the Apex City Quay hotel and spa, i am delighted to see you enjoyed your 3rd stay with us and look forward to welcoming you back in the future. Kind regards

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Good location. Lovely staff.
Stayed 1 night in Nov 2023
Response from Gillian on 11 Dec 2023
Dear Andrew, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us, especially the lovely room, location and staff. I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian