Hotel was modern and clean, although a bit stark. Our assigned room was tiny and clean but reeked of cigarette smoke. It seems everyone in Andorra smokes, even in the spas! Fortunately, they had one room left that was available and it did not smell. It only had twin beds, but it was larger than the first room and the beds were together, so we made do with it.
Staff was pleasant but not very helpful and not willing to go out of their way to assist us in finding local attractions, restaurants, etc. We found out from the bar tender that Caldea spa was right next door after asking at the front desk about activities in the area.
Not a bad hotel for the price, but definitely disappointing as to front desk staff.
Mary from Minneapolis
This hotel is located in Escaldes-Engordany (Les Escaldes), close to Caldea Spa, Church of Saint Stephen, and Perfume Museum …More
Picked this hotel because of price/location and the fact that they advertised wireless internet. What we discovered was that the internet was not available in the room but only in the lounge. This was a great inconvenience when trying to make Skype calls and competing with a cacophony of sounds - music, television, kids and adults winding down after a day of skiing. Breakfast was included and was OK but not interesting. Room was small but adequate. Beds are a bit short - I'm 5'10" and my feet hung off the end. Proximity of the ski lift is excellent. So, as a family hotel it succeeds but if you have any business to do such as conference calls and want a quiet place to do so, this is not for you.
John from Fairfax, CA
Located in the mountains, this Arinsal hotel offers ski-in/ski-out access within easy reach of Pic de Percanela, Pal-Arinsal …More
Seemingly no double beds, variable dinner (good one night shocking the next), terrible breakfast (with frustrating coffee machine), clean bathroom but pongy blankets, noisy corridors, death-trap lift, good location and decent cheap bar (as expected in Andorra). If you just want somewhere to sleep after hard day on piste then it's OK - otherwise wouldn't recommend it.
Simon from London
Within easy reach of skiing facilities, this Arinsal hotel is convenient to Pic de Percanela, Pal-Arinsal Ski Resort, and …More
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