Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
83% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Complete let down!!!!

Posted 22-Jun-2015
Had the superior room, when we got to the airport was a complete let down, had to pay for the taxi despite being told I would get picked up as a complimentary by the hotel but didn't. Got to the room, had asked for two single beds but got a one king bed and a bathroom nothing else. Bathroom was thankfully a reasonable size, but the shower was rather mouldy. The plumbing was horrendous and the place got flooded every time it was used - the pipes were blocked and the filth and dirt kept rising rather then sinking away. Very unhygienic!! the complimentary snacks left in the room were out of date and the water bottles you could tell it was tap water - the bottles were all opened!! Had breakfast ( part of the package) but it was disgusting and didnt have it anymore after that. Disappointed in staff and their management. Didn't feel welcomed or cared about - We flew away for a few days to another city in India and made the hotel aware of our flight plan (I made a copy of the flight for the hotel) and arranged for them to pick us up from the airport but when we got back we again were left on our own and had to pay for the taxi back. Complete and utter let down! Definitely would NOT recommend it!!
1 out of 5
Recommended
for Business Travellers
by YASHWARDHAN from Goa

Not Worth It

Posted 01-Mar-2015 on Hotels
Not worth the price! Add a little more and you can stay at Novotel. The staff are friendly and nice but not so professional. Excellent customer service by Niket - Sales Manager. Positives: Location, bed linen/pillows are of very good quality, Daily & Financial newspaper complimentary. Taxi was arranged by staff at reception in just 10 minutes. Negatives: Food(In room Dining) was tasty however portion size is small. Tea kettle was not clean. Breakfast(In room dining) came without any cling wraps, quality of Jam chiplets poor, choice of juice not asked, tea was already poured in the cup, no sugar provided, milk was in a glass. Tv was not working(disconnected) Bedside alarm clock went off at 04:30 AM and again after 10 minutes. Alarm clock from next room was also ringing in the morning for almost an hour. The room doors close with a loud bang-next room was being serviced and the door banged almost 10 times. Blinds in the bathroom were not working(difficult to open-impossible to close) In room safe was not working. Overall It is worth half the price they charge.
4 out of 5
Recommended
for Business Travellers
by Barbara from Austin

Great location in Andheri West

Posted 07-Jan-2015 on Hotels
The rooms are big and bright, with very comfy beds. Bathrooms modern and big with good shower pressure and plenty of hot water. Food is good, fresh. Great location in tree-lined streets and walkable to shopping and food. if you need to be in biz area of Andheri West. WalkabIf you are sightseeing in Mumbai, you are too far north. Head to Worli, Colaba, Nairiman point and save yourself the taxi fares and traffic daily. Enjoy!
1 out of 5
Recommended
for Couples
by A verified traveller

Disappointed

Posted 15-Dec-2014 on Hotels
Very disappointing stay. We expected a much better experience but found the hotel did not meet our expectations. The staff tried to please us but the condition of the hotel defeated them. We are frequent travelers to India and have experienced some fine hotels there. Unfortunately, this is not one of them.
4 out of 5
Recommended
for Business Travellers
by Sumanta from Calcutta

Good hotel for a business trip

Posted 24-Nov-2014 on Hotels
Other than the fact that the hotel name is somewhat hard to pronounce for the locals, Svenska Design Hotel has everything going for it in terms of amenities provided by a budget hotel. The rooms are large and nice and have everything from a TV to a coffee maker. The bathroom is also spacious and even has a rainfall shower. Probably the only thing missing in the room is a sofa and coffee table, but that is okay as anyway the hotel doesn't allow any guests in rooms after 6 pm. Service is efficient and personalized, as there is a butler on call for any requirement. The hotel has plenty of dining options and the food is good too, so all-in-all a good place to stay in North Mumbai especially in the Versova and Lokhandwala area. As the hotel is hard to find, just remember to tell your driver to take you onto the road adjacent to Laxmi Industrial Estate.
5 out of 5
Recommended
for Business Travellers
by RAHULPKULKARNI from PUNE

Posted 15-Mar-2014 on Hotels
HOTEL IS LOCATED IN A VERY GOOD PLACE. MY SECOND VISIT TO THE HOTEL. FOOD IS EXCELLANT. PLACE IS NEAT AND CLEAN. PRICE IS A BIT MORE.
3 out of 5
Recommended
for Business Travellers
by Abhi D from GJ

not too bad not too good

Posted 14-Feb-2014 on Hotels
Front desk staff take time to respond, the room service guys show up late after calling twice/thrice at the front desk. You wont enjoy warm water shower......during my stay of 3 nights all that I could get is moderately warm water. Best part was b/fast, overall not a bad stay but not worth appreciating also!
4 out of 5
Recommended
for Overnight Stay Before Destination
by Meira from Stockholm

Exceptionell service!

Posted 11-Feb-2014 on Hotels
Servicen var god, de hjälpte till med alla möjliga frågor och behov. Frukosten var en väldigt stor besvikelse dock, inte mycket att välja mellan, torra frukter och torrt bröd. Läget är lugnt, inte mycket ljud men dock ligger det rätt avlägset.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 01-Oct-2013 on Hotels
4 out of 5
Recommended
for Business Travellers
by Sommr from Sydney AUSTRALIA

Comfortable and convenient

Posted 16-Aug-2013
Only complaint was that the water temp was only Luke warm, location is convenient but not central Don't bother with the free drink it is sugar water with colour.