Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | Down duvets, in-room safe, desk, laptop workspace

Reviews of Best Western Plus Clemson Hotel & Conference Center

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 349 out of 749 reviews" "
Rating 8 - Good. 212 out of 749 reviews" "
Rating 6 - Okay. 102 out of 749 reviews" "
Rating 4 - Poor. 45 out of 749 reviews" "
Rating 2 - Terrible. 41 out of 749 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Todd

Liked: Cleanliness, property conditions & facilities
I was there for 4 nights/5days and housekeeping never came to my room. I asked twice during my stay for at least fresh towels… ended up having to drop my dirty towels at the front desk and get my own late one night. Place was good, housekeeping was the only problem.
Stayed 4 nights in Mar 2024
Response from BW Front Desk on 18 Mar 2024
Hi Todd! We value your feedback as it helps to ensure a better service in the future! We are very sorry to hear about the hiccup with housekeeping during your stay. We hope the next time you're in Clemson you stay with us again!

10/10 Excellent

Kimerly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy , clean, rooms are COLD
Stayed 1 night in Mar 2024
Response from BW Front Desk on 12 Mar 2024
Thank you Kimerly for your high marks! We hope you come and stay with us again soon!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 2 nights in Mar 2024
Response from BW Front Desk on 12 Mar 2024
Thank you Timothy for the high marks! We hope to see you again soon!

6/10 Okay

Steven

Seemed to have a management issue
Stayed 3 nights in Mar 2024
Response from BW Front Desk on 18 Mar 2024
Hi Steven! Thank you for taking the time to leave a review! It seems we may have missed the mark. Please feel free to reach out to us if you would like to share any feedback about your stay. Thanks again! Have a great day!

10/10 Excellent

Michael, Wichita

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Close to Clemson University and restaurants
Stayed 1 night in Feb 2024
Response from BW Front Desk on 10 Mar 2024
Hi Michael! We are happy to hear you enjoyed your stay! We hope you come back soon!

10/10 Excellent

Karen

Liked: Property conditions & facilities
Excellent venue
Stayed 1 night in Mar 2024
Response from BW Front Desk on 10 Mar 2024
Hello Karen and thank you for your kind review! We hope to see you again soon!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from BW Front Desk on 10 Mar 2024
Hi Maria! Thank you for the high marks! We hope you come back and stay with us again soon!

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean hotel. Great location!
Stayed 1 night in Feb 2024
Response from BW Front Desk on 7 Mar 2024
Thank you for the kind remarks! See you again soon!

8/10 Good

Bonnie, Rock Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast "omelets" were mini pancake-size premade prepared eggs as well as the bacon was microwave skinny bacon..... Coffee was keurig which would have been ok if I didn't have to wait 5" for the water to heat up in it.....
Stayed 1 night in Mar 2024
Response from BW Front Desk on 12 Mar 2024
Hi Bonnie! Thank you for taking the time to leave us a review! We are sorry to hear our complimentary breakfast was not up to your standards during your stay. We hope that you give us another chance in the future to give you a better experience!

8/10 Good

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from BW Front Desk on 7 Mar 2024
Thank you for the high marks! We hope to see you again soon!

8/10 Good

Sukru

Stayed 1 night in Feb 2024
Response from management on 28 Feb 2024
Thank you Sukru for your high marks! We hope to see you again soon!

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in, polite staff. There were events but they settled down and it was quiet by 11:00. Great location. Breakfast was kind of sad. It’s hot but not good. I’d skip it but stay there again. Very nice room.
Stayed 1 night in Feb 2024
Response from management on 28 Feb 2024
Hi Erin! Thank you for your kind review! We are sorry breakfast was not up to standard that morning! We hope you will give us the chance to show you a better quality stay in the future!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with the friendliest staff.
Stayed 2 nights in Feb 2024
Response from Cris on 26 Feb 2024
Thank you for the kind review. It will be our pleasure to serve you again the next time your in Clemson

6/10 Okay

Noel

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place for the money. Had to ask to move rooms because the first one smelled like someone smoked in it. They were able to switch our room, so that was good.
Stayed 1 night in Feb 2024
Response from Cris on 26 Feb 2024
Noel Thank you for allowing us to make things right with you. We thank you for staying with us and hope the next time your in Clemson that you come visit us again

2/10 Terrible

Jared

Travelled with family, Business traveller
Liked: Staff & service
This has to be the noisiest hotel I’ve ever slept in. There is a central courtyard that is extremely loud. Every morning at 5ish am I could hear ever chair, cough, spoon, dish the breakfast people were setting up. And once 6am came and breakfast was available for guests. Forget about sleep. Literally sounds like a party is going on. Talking, laughing, coughing, chairs scooting all over. The sliding glass door that our room had didn’t close all the way so it might as well been fully open. The walls are paper thin, could hear the elevator ding all morning, heard the neighbors alarm going off like it was in my room. Would never stay here again nor recommend anyone else that wants any type of sleep.
Stayed 2 nights in Feb 2024
Response from BW Front Desk on 7 Mar 2024
Hi Jared! Thank you for taking the time to leave us a review. We hope you will reconsider giving us another chance to show you a better stay in the future! Have a great day!

2/10 Terrible

M

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors in bedroom were sticky and dirty. Bathrooms dirty I couldn’t shower because it was so dirty. There was screaming and door shutting until 2 pm in the morning. There were dogs running back and forth above us for two hours. I would never stay there again. Horrible
Stayed 2 nights in Feb 2024
Response from cris on 26 Feb 2024
Hello sorry to hear that your stay was not up to standards. We would like to invite you back to stay with us the next time your in Clemson to see the changes made so that your stay will be exceptional.

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a one night visit.
Stayed 1 night in Feb 2024
Response from Cris Castro on 23 Feb 2024
Good evening, thank you for choosing to stay with us. We are glad you had a great stay and I hope the next time your in town you will chose the Best Western in Clemson.

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast facilities
Stayed 1 night in Feb 2024
Response from Cris Castro front desk supervisor on 21 Feb 2024
Thank you for staying with us here at the Best Western. We are glad you had a great stay. Please if you are in Clemson again we'd like you to stay with us. Have a great day

2/10 Terrible

Tambia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is a bit dated and we found a dead lady bug in the bed. The staff was very attentive but still upsetting.
Response from BW Front Desk on 7 Mar 2024
Hi Tambia! We are sorry to hear you had an issue while you were here with us. Spring is near and with a few warm days, ladybugs will begin to appear everywhere here in the south. We can ensure you on behalf of the entire team, we work very hard to keep our hotel clean and ready for our guests. We apologize for missing the mark. We hope you give us another chance next time you are in Clemson!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a comfortable bed. The free breakfast was good.
Response from Management on 20 Feb 2024
Hi John! We are happy to hear you enjoyed your stay with us! Thank you for your kind remarks. We hope to see you again soon!

2/10 Terrible

Demetra, Cary

Stayed 1 night in Feb 2024
Response from Management on 20 Feb 2024
Hi Demetra...We are sorry to see that your stay was below our standards. If there is anything we can help resolve for the future, please don't hesitate to contact us! We encourage guest feedback and strive to make everyone's experience as comfortable as possible.

10/10 Excellent

Pennie

Travelled with group
Liked: Cleanliness, property conditions & facilities
I was impressed with this property! Clean, nice linens, and overall a great experience.
Stayed 1 night in Feb 2024
Response from CrisCastro on 19 Feb 2024
Thank you Pennie for the great comments and we look forward on you stating with us again next time your in Clemson.

6/10 Okay

Corey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom light did not work.
Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
Hi Corey! Thank you for your review! We are sorry you had an issue with the bathroom light during your stay. Your feedback is very important to us as it helps us to ensure your next stay is more enjoyable. We hope to see you again soon!

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded our expectations. Clean comfortable and great free breakfast. Great price too.
Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
Hi Faith! Thank you so much for your high remarks! We are happy to hear you enjoyed your stay! We will be sure to let the breakfast staff know they did great! We value your feedback and your business is very important to us! We hope to see you again soon!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel for the price.
Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
Hi April! Thank you so much for your high remarks! We value your feedback! We hope to see you again soon!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Clemson University and affordable
Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
Hi Lynn! We appreciate your high remarks! We are so happy to hear you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Ricardo, Bessemer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024
Response from Management on 12 Feb 2024
Hi Ricardo! Thank you for the kind review! We hope to see you again soon!

10/10 Excellent

Laquacia White, Darralyn

Liked: Cleanliness, amenities
Clean
Stayed 1 night in Jan 2024
Response from Management on 12 Feb 2024
Hi Laquacia! Thank you so much for your high remarks! Your feedback is very important to us! By telling us what you enjoyed about your experience, you are helping us to deliver superior service in the future! We hope to see you again soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Second time here. Will stay again
Stayed 1 night in Jan 2024
Response from Management on 12 Feb 2024
Hi Christopher! We appreciate your taking the time to leave such a kind review! We'd love to see you again soon!

10/10 Excellent

Joffrey

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall was great. However, i found 4 stained pillowcases. I had to ask for more. Night attendant took care of me.
Stayed 2 nights in Jan 2024
Response from Management on 12 Feb 2024
Hi Joffrey! Thank you for your high remarks! We are sorry to hear your stay was not quite up to standards. We have shared your feedback with our team! We hope you will come back and give us the chance to deliver a more superior experience in the future!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Management on 25 Jan 2024
Hi Lisa! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Sonah

Business traveller
I had a comfortable night sleep
Stayed 1 night in Jan 2024
Response from Management on 15 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Heidi

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Mold along wall/floor of shower. Sheets had a stain on them but I think they were clean? First floor hall smelled really strongly of weed. There’s a notice at the check in desk letting guests know they’re “doing only LIGHT housekeeping” including no fresh towels or trash removal unless requested. The notice instructed guests to bag up their towels and bring to the desk if they want fresh towels. They’re calling this a “green initiative” but it looks more like they just don’t have housekeeping staff. Stayed 2 nights and never saw any housekeeping employees. Decided not to try the included breakfast so I can’t comment on it.
Stayed 2 nights in Jan 2024
Response from Management on 15 Jan 2024
Hi Heidi! Thank you for letting us know about your experience at our hotel. We apologize for the hiccups you experienced and look forward to sharing these with the staff to make your next stay enjoyable.

8/10 Good

Joanne

Stayed 1 night in Jan 2024
Response from Management on 15 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 15 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

April, Los Angeles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent very friendly always going out of their way to accommodate my family. Great resources they always have or share.
Stayed 2 nights in Jan 2024
Response from Management on 8 Jan 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have working electric car charging stations in the parking lot. They are for a Tesla but if you have an adapter you can plug in to a J1772 connection on your non-Tesla car.
Stayed 1 night in Dec 2023
Response from Management on 29 Dec 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Management on 25 Jan 2024
Hi John! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Management on 24 Dec 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Julian

Stayed 2 nights in Dec 2023
Response from Management on 15 Jan 2024
Hi Julian. We're terribly sorry your stay wasn't up to your standards while you were with us. We hope you choose to return in the future. Thank you, and have a great day.

10/10 Excellent

Leonardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Muy buen hotel limpieza y buena ubicación
Stayed 1 night in Dec 2023
Response from Management on 24 Dec 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from hotel management on 12 Dec 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

April, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023
Response from hotel management on 12 Dec 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Poor

Verified traveller

Disliked: Staff & service
Don’t stay here if you need to sleep
The cleaning people were cleaning rooms into the night laughing and carrying on into the night- we complained 1st night. 2nd night kids running up and down hallways into the night. There is no security and apparently no one in charge. When we were leaving 0 coffee cups for coffee and the desk person said “y’all have taken all the cups” whatever that meant! I wouldn’t stay here if you need to rest
Stayed 2 nights in Dec 2023
Response from hotel management on 12 Dec 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor courtyard was interesting and very pretty at night, but there was only one waffle maker for the entire place, and there was not much seating for the number of people eating breakfast. We could hear the crying baby next door, but luckily they fell asleep quickly. It was ok, but not worth the price. I don't like the prices on game weekends.
Stayed 1 night in Nov 2023
Response from hotel management on 12 Dec 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from BW Front Desk on 22 Nov 2023
Thank you for your generous review. We sincerely hope you come back to stay in the future. Have a great day.

6/10 Okay

Robert

Travelled with family
Staff was friendly. No towel change or garbage pickup.
Stayed 3 nights in Nov 2023
Response from BW Front Desk on 22 Nov 2023
We're terribly sorry your stay wasn't up to your standards while you were with us. We hope you choose to return in the future. Thank you, and have a great day.

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023
Response from BW Front Desk on 22 Nov 2023
Thank you for the generous review and we really hope you come back to stay in the future. Have a wonderful day and Happy Holidays!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Best Western
Newly renovated, nice hotel, good restaurant/bar on premises.
Stayed 2 nights in Nov 2023
Response from BW Front Desk on 22 Nov 2023
We're glad you enjoyed your stay with us, please don't hesitate to come back in the future. Have a great day!