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Reviews of Motel 6 Anchorage, AK - Midtown

2 out of 5
Motel 6 Anchorage, AK - Midtown
5000 A Street, Anchorage, AK

Reviews

6.8
Rating 10 - Excellent. 238 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 221 out of 1001 reviews" "
Rating 4 - Poor. 151 out of 1001 reviews" "
Rating 2 - Terrible. 107 out of 1001 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Robert, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
The price I lke. Didn't like that there was no hot water to take shower and the mattress needs to be replaced or flipped.
Stayed 1 night in Apr 2024

6/10 Okay

Ana

Stayed 1 night in Apr 2024
Response from Claudia on 16 Apr 2024
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Chance

Stayed 2 nights in Feb 2024
Response from Claudia on 23 Mar 2024
Thank you for choosing Motel 6 Anchorage.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
No hot water for 20 minutes
I stayed after a long day snowboarding and I turned the water on to take a shower and let it run for almost 10 minutes and it still didn’t get hot. Freezing cold. I tried to call the front desk with the room phone 4 times but not once time did it connect, instead just gave me a busy signal (I was 1 of 2 cars in the parking lot so it was extremely slow). I called on my cell phone seconds later and it rang through. When I told the lady I didn’t have hot water, she told me I’d have to let it run for 15-20 minutes since it’s so cold outside. I live in Alaska. I have never, ever had that experience before and I have stayed at so many hotels and airbnbs. She wasn’t rude, but she was also not apologetic at all.
Stayed 1 night in Dec 2023
Response from Claudia on 8 Mar 2024
Thank you for taking the time to tell us about your experience at the Motel 6 Anchorage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are taking the appropriate measures to address the problem and prevent future occurrence.It is our hope that you will give us the opportunity to better serve you in the near future.

2/10 Terrible

Scott, COPPER CENTER

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never darken these doors again. Abysmal property. Spend more money and stay away from this dive.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Danny

It is ok.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Danny,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Kathryn

Liked: Staff & service, property conditions & facilities
Nice staff. Affordable
Stayed 2 nights in Oct 2023
Response from Claudia on 17 Nov 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was too soft for my back.
Stayed 1 night in Oct 2023
Response from Claudia on 17 Oct 2023
Thank you for taking the time to tell us about your experience at the Motel 6 Anchorage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Claudia on 5 Oct 2023
Thank you for choosing Motel 6 Anchorage.

8/10 Good

Mary

Stayed 1 night in Aug 2023
Response from Claudia on 17 Oct 2023
Thank you for being our guest and choosing Motel6 Anchorage.

6/10 Okay

Randall

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I've stayed in worse
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Randall,Thanks for your review, we really appreciate the support. Maz K.#Team6

6/10 Okay

Daniel

Business traveller
The staff always responded to the need for new key cards, unfortunately it was 7 different times. A bit annoying to have to return to the desk so many times but the staff was always polite and accommodating
Stayed 2 nights in Sep 2023
Response from Claudia on 25 Sept 2023
Thank you for talking the time to tell us about your experience at the Motel 6 Anchorage. Please allow me to express my sincerest apologies. We are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and hope that you will give us the opportunity to better serve you in the near future.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Claudia on 25 Sept 2023
Thank you for choosing Motel 6 Anchorage.

8/10 Good

Randall

Travelled with family
Disliked: Amenities
It's Okay, would not recommend
Stayed 1 night in Sep 2023
Response from Claudia on 25 Sept 2023
Thank you for choosing Motel 6 Anchorage.

6/10 Okay

Li

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The room is clean, the restaurant around is good, the location is good.
Stayed 1 night in Sep 2023
Response from Claudia on 25 Sept 2023
It is always a pleasure to receive positive feedback.Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
All ok
Stayed 3 nights in Sep 2023
Response from Claudia on 25 Sept 2023
It is always a pleasure to receive positive feedback.Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Gisela, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jolene at the reception was very helpful.
Stayed 1 night in Sep 2023
Response from Claudia on 21 Sept 2023
Thank you for sharing your experience at the Motel 6 Anchorage. It is always a pleasure to receive positive feedback. I will share this with the entire team.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Claudia on 18 Sept 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Riczelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the worker are very nice and accomodating. I met Byron and he is very nice and helpful.
Stayed 3 nights in Sep 2023
Response from Claudia on 19 Sept 2023
Thank you for taking the time to tell us about your experience at the Motel 6 Anchorage. It is always a pleasure to receive positive feedback. I will share with the entire tea.

8/10 Good

Filip

Stayed 2 nights in Sep 2023
Response from Claudia on 9 Oct 2023
Thank you for choosing Motel 6 Anchorage.

6/10 Okay

Annette

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were clean, but no heat in the room, water pressure was non existence. Had to ask for Shampoo. And a hair dryer. Not worth the money they charge.
Stayed 2 nights in Sep 2023
Response from Claudia on 18 Sept 2023
Thank you for taking the time to tell us about your experience at the Motel 6 Anchorage. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We are taking the appropriate measures to address the problem and prevent further occurrences.

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic, comfortable bed, kind of expensive.
Stayed 2 nights in Sep 2023
Response from Claudia on 18 Sept 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect for an overnight before cruise
Stayed 1 night in Sep 2023
Response from Claudia on 18 Sept 2023
Thank you for choosing Motel 6 Anchorage.

6/10 Okay

NANCY

Travelled with group
Liked: Cleanliness, staff & service
Moderate priced hotel that was clean and quiet.
Stayed 1 night in Sep 2023
Response from Claudia on 18 Sept 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Helen

Stayed 1 night in Sep 2023
Response from Claudia on 5 Oct 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Claudia on 11 Sept 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2023
Response from Claudia on 5 Oct 2023
Thank you for choosing Motel 6 Anchorage.

8/10 Good

Ponrapee

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 4 nights in Sep 2023
Response from Claudia on 6 Sept 2023
Thank you for choosing Motel 6 Anchorage.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. No refrigerator in room was disappointing
Stayed 1 night in Sep 2023
Response from Claudia on 6 Sept 2023
Thank you for choosing Motel 6 Anchorage.

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport and Walmart nearby
Stayed 1 night in Sep 2023
Response from Claudia on 6 Sept 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, would stay again
Response from Claudia on 4 Sept 2023
It's always a pleasure to receive positive feedback. I will pass this along to the entire team.Thank you for choosing Motel 6 Anchorage.

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Claudia on 4 Sept 2023
Thank you for choosing Motel 6 Anchorage.

8/10 Good

Eva

Travelled with family
No tissues need 4 pillows
Stayed 1 night in Aug 2023
Response from Claudia on 4 Sept 2023
Thank you for choosing Motel 6 Anchorage.

8/10 Good

MUI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok for one night
Stayed 1 night in Sep 2023
Response from Claudia on 4 Sept 2023
Thank you for choosing Motel 6 Anchorage.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Claudia on 12 Sept 2023
Thank you for choosing Motel 6 Anchorge.

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
Great for near ANK
Great overnight stay before early flight in morning. Easy access to airport, good rates, large clean rooms! Staff friendly, easy parking.
Stayed 1 night in Aug 2023
Response from Claudia on 1 Sept 2023
It's always a pleasure to receive positive feedback. Thank you, I will share with the entire team.

6/10 Okay

Vivienne

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very basic room. No shampoo, conditioner or lotion in the room. Most importantly: No in room coffee maker! Old looking furniture in room. The water pressure and temperature were awful! They appear to be updating the rooms in stages, still work to be done. Would not stay here again.
Stayed 1 night in Aug 2023
Response from Claudia on 1 Sept 2023
Thank you for taking the time to tell us about your experience at the Motel 6 Anchorage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place
Stayed 1 night in Aug 2023
Response from Claudia on 1 Sept 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Bethann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Aug 2023
Response from Claudia on 29 Aug 2023
Thank you for choosing Motel 6 Anchorage.

6/10 Okay

Tyson

Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Claudia on 29 Aug 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
It's what you hope for from a Motel 6. Clean, easy access to the airport and downtown, restaurants nearby, safe neighborhood. Try El Hefe for restaurant. Excellent street-style tacos.
Stayed 1 night in Aug 2023
Response from Claudia on 29 Aug 2023
Thank you taking the time to tell us about your experience at the Motel 6 Anchorage. It is always a pleasure to receive positive feedback. I will share with entire team.

8/10 Good

W Rhett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, comfortable place to stay with free shuttle to airport.
Stayed 1 night in Aug 2023
Response from Claudia on 29 Aug 2023
Thank you for choosing Motel 6 Anchorage.

8/10 Good

Bradford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Claudia on 29 Aug 2023
Thank you for choosing Motel 6 Anchorage.

8/10 Good

Isaac

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from Claudia on 26 Aug 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Claudia on 29 Aug 2023
Thank you for choosing Motel 6 Anchorage.

6/10 Okay

irene

Area a little sketchy
Stayed 1 night in Aug 2023
Response from Claudia on 26 Aug 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Claudia on 26 Aug 2023
Thank you for choosing Motel 6 Anchorage.

10/10 Excellent

Susan, Bayfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, our room air control worked well. The couple we were with had problems with their heat. The front desk staff brought in a portable heater for them to use and the next day while we were all at it was fixed. I am impressed by that responsiveness to the problem. Three bath towels for the shower instead of the typical 2 that a lot of places do.
Stayed 2 nights in Aug 2023
Response from Claudia on 7 Sept 2023
We very much appreciate your comments regarding your stay at the Motel 6 Anchorage. It is always a pleasure to receive positive feedback. I will share your comments with our team!

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Claudia on 26 Aug 2023
Thank you for choosing Motel 6 Anchorage.

2/10 Terrible

debbie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip off
Not worth the 170 per night. No bath accessories, no soap, shampoo, hair dryer Are you kidding me? For 170??
Stayed 1 night in Aug 2023
Response from Claudia on 1 Sept 2023
Thank you for taking the time to tell us about your experience at the Motel 6 Anchorage. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.