Ratings based on 816 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Great hotel. Ridiculous shuttle service.

Posted 16-Sep-2014
Pros: The room. The staff.
Cons: Shuttle service. A drop off closer to the station doors is essential.
Location: everything! It's quite central.
We really enjoyed our short stay in the hotel. The rooms are large and comfortable. The staff were excellent - friendly and helpful. The location is really good. It is quite central (10 minute walk to Centraal Station), but on the river so it was quite quiet. The only reservation of this hotel was the shuttle bus to the train station. Expedia does not explicitly state that it stops running at 19.30 and so we endued up taking a taxi. On the return to the station the shuttle bus dropped us off, not in front of the station, but in front of Doubletree Hotel - a good 5-7 minute walk (with somewhat heavy bags) from the station. In the end it was no real assistance to getting to the station at all and with the time needed to return to the hotel and wait for the bus it would have been quicker and no more difficult to just walk or call a taxi (and be dropped off much closer to the station itself).
3 out of 5
by A verified traveller from Liverpool

City Centre Hotel

Posted 15-Sep-2014
Pros: Location. View
Location: 10 minute walk from Grand Central station in City centre and accessible from Tram.
Brief experience we stayed for one night. Adequate hotel in the city Centre.
5 out of 5
Recommended
for Everyone
by A verified traveller from BHX

Nice hotel close to central station

Posted 08-Sep-2014
Excellent hotel had all facilities and breakfast was great buffet style with an excellent outside area next to the river.
5 out of 5
Recommended
for Everyone
by A verified traveller from bristol

Wonderful

Posted 06-Sep-2014
We stayed in one if the executive rooms. It was extremely comfortable and modern and clean. The executive lounge was a lovely touch with complimentary drinks and snacks in the early evening. Well located, 5 min walk to station. We used the hotel gym it is more than adequate , two cross trainers, running machine, dumbells. 3 kg to 10kg and a techno gym. Sauna.
Comment from Hotel Management
20-Sep-2014 by Daniel, Hotel Management
Thank you for sharing your feedback about your positive experience at our Executive floor. We sincerely appreciate the time you have taken to express your satisfaction. We are certain that comments like this will be a further motivation to continue to strive to provide quality service to all of our valued guests. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Very enjoyable and great location

Posted 06-Sep-2014
This hotel was very enjoyable and the location was great for getting into the city and for the cruise terminal. We stayed in an Executive suite. Room was excellent as was executive lounge facilities. Would recommend a stay here
Comment from Hotel Management
20-Sep-2014 by Daniel, Hotel Management
Thank you for your kind words, positive feedback and recommendation. We will be happy to welcome you back next time you travel to Amsterdam. With kind regards, General Manager
5 out of 5
Recommended
for Couples
by A verified traveller from England

Perfect hotel and location

Posted 05-Sep-2014
Pros: Everything, The food was excellent.
Cons: The sofa in our room, was not very comfortable.
Location: perfect location,not far from anything.
After getting off the tram from Amsterdam central station, we made the mistake of going over the river foot bridge to access the hotel, a sign pointing out the way to hotel would be useful.
Comment from Hotel Management
20-Sep-2014 by Daniel, Hotel Management
Thank you for your positive review, Helen. We have noted your remark with regard to the signing to our hotel and will discuss your point during our next evaluation. We hope you had a nice couple of days in Amsterdam and will be happy to welcome you back next time you travel to Holland. Best regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from South Yorkshire

Fantastic hotel and amazing view

Posted 31-Aug-2014
Pros: Free drinks and snacks. Very relaxing.
Cons: A swimming pool
Location: Lots of walks around the canals and around the hotel. Long queues for some museums.
One of the best hotels we have ever stayed in. In a quiet area over looking the river and only 5-10 minutes walk from central station. The views are absolutely amazing and we could watch the boats arriving. We had full use of the excecutive room and between 5 and 7 was free heineken, wine and snacks. There were also free soft drinks, biscuits and chocolates throughout the day. Everything was perfect. The complementary mini bar was also stocked every day.
Comment from Hotel Management
04-Sep-2014 by Daniel, Hotel Management
Thank you for sharing your feedback about your positive experience at the Executive floor in our hotel, Angelinadave. We sincerely appreciate the time you have taken to express your satisfaction. We are certain that comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, General Manager
4 out of 5
by A verified traveller from birmingham

Do not book a treble room

Posted 30-Aug-2014
Pros: Staff and shuttle bus
Cons: Make the rooms big enough to allocate 3 people
Location: Nothing near this hotel , shuttle bus required and could only take 10 people every 30 minutes very poor due to location
Overall the hotel is excellent including staff but do not try to put 3 people in a room that is built for 2. The third bed is made on a settee that can only be described as the most uncomfortable place to try to sleep, it was easier to sleep in the bath than on the "third bed" and yet I still liked this hotel , use the shuttle bus it's very useful and the staff are very friendly it's a 10 minute walk to central station not 5 as the sign states but I am not an athlete lol. Overall a nice nice hotel but a bit to far from all the attractions that Amsterdam has to offer
Comment from Hotel Management
04-Sep-2014 by Daniel, Hotel Management
Dear Andy. Thank you for sharing your feedback about your positive experience in our hotel, indeed located just outside the busy city centre. We sincerely appreciate the time you have taken to express your satisfaction. Your feedback with regard to the sofa bed, has been forwarded to the management of the related department. This kind of feedback helps us re-examine some internal processes and procedures so that we can continue to strive to improve the quality of our service and operation. We hope you spent a nice couple of days in Amsterdam and will be happy to welcome you back next time you travel to Holland. With kind regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Nice hotel, close to Central Station

Posted 22-Aug-2014
Pros: Close to centre and clean
Cons: Price of drinks in hotel bar a little expensive
Location: Near Central Station, easy to jump on trams to explore the whole of Amsterdam
Fantastic stay in a very interesting place! Nice hotel that was ideally located, close to Central Station so very easy to get around. Friendly and helpful people. Thoroughly enjoyed our stay.
Comment from Hotel Management
26-Aug-2014 by Daniel, Hotel Management
Thank you for sharing your feedback about your positive experience, Sarah. We are certain that comments like this will further motivate our staff to continue to strive to provide quality service to all of our valued guests. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from North East England

Lovely hotel, close to station and city centre.

Posted 21-Aug-2014
Pros: Location, style and value.
Cons: More milk in the room.
Location: A great location. Glow golf very close by. Easy walk to station and city centre.
A 10 minute walk to the central station and 15 minute walk to the centre. Lovely restaurant and bar on site. Rooms were spotless, comfortable and very stylish. Would certainly stay here again.
Comment from Hotel Management
26-Aug-2014 by Daniel, Hotel Management
Thank you for your kind words, positive feedback and recommendation, Suzanne. We sincerely appreciate the time you have taken to express your satisfaction. We hope you had a lovely time in Amsterdam and will be happy to welcome you again next time you travel to Holland. With kind regards, General Manager