Ratings based on 1,895 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tirol

Für unseren kurzen Städtetrip ideal.

Posted 26-May-2015
Pros: Der sehr freundliche Empfang um bereits 23:00 Uhr und das hilfsbereite Personal in allen Belangen
Location: Nähe Zentralbahnhof u. Stadtzentrum mit Rotlichtviertel, guten Restaurants u. Einkaufsmöglichkeiten. Alles zu Fuß erreichbar. Boot-Anlegestation v. Ho
Man ist in 5 Gehminuten bereits im Zentrum der Stadt mit allen Verkehrsanbindungen. Das Personal sehr freundlich und hilfsbereit. Die Zimmer sauber und komfortabel groß. Wir hatten ohne Frühstück gebucht, haben aber dafür ausgiebig die Hotelbar besucht.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2015
Overall a positive experience. Would recommend this hotel to friends and visitors
5 out of 5
Recommended
for Couples
by A verified traveller

Fantastic staff and Hotel. Do consider.

Posted 24-May-2015
Pros: Location
Location: Transport is right by the hotel so everything is possible.
Our room was not immediately available but the staff went out of their way and gave us a late check out the following morning.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good quality hotel in great location

Posted 21-May-2015
Pros: Room quality, view, location
Cons: Cost of breakfast extortionate
Very friendly staff, brilliant location. Upper rooms have spectacular views.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

A superb hotel

Posted 18-May-2015
What a fabulous place to stay! Only 5 minutes walk from Amsterdam's Central Station and yet you feel well away from the hustle and bustle of the city centre. Lovely views of the waterfront and first class accommodation and staff. We'll definitely stay again when we return.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom scotland

Great hotel

Posted 13-May-2015
Pros: Everything
Staff were lovely especially Sam at the desk, nothing seemed to be too much trouble for anyone. Not far from central station and tram.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Hong Kong

酒店設施

Posted 13-May-2015
Pros: 房間面積大,舒適。
Cons: 房間內的飲食器皿清潔。
四星級酒店然有一個 70 年代的大型金屬風筒(拿起來甚重),房間內的玻璃杯及電水煲明顯看到烏積。..........................................
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Norfolk

Good hotel especially if travelling by train

Posted 29-Apr-2015
Quiet hotel with good reliable tram links to rail station (26).Thereafter excellent links to centre. Lack of staff at breakfast buffet and not up to standard for hotel of that rating compared to the Swiss equivalent. Bread ran out quickly and not replaced for example. Don't ask for anything unusual like grapefruit juice. Very comfortable room and clean. Conference centre so quite impersonal as usual with modern hotels.
Comment from Hotel Management
06-May-2015 by General Manager, Hotel Management
Thank you for taking the time to share your experience in our hotel, Beth. Your feedback with regard to the breakfast has been forwarded to the management of the related departments. This kind of feedback helps us re-examine some internal processes and procedures so that we can continue to strive to improve the quality of our service and operation. We apologize for any inconvenience you might have experienced. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Långweekend

Posted 27-Apr-2015
Trevlig personal, smidig incheckning/utckekning. Bra concierger servis, bra tips på restauranger och utflykter. Bra att vi kunde köpa biljetter till utflykter och museum. Bra shuttelservice mellan hotellet och järnvägsstationen. Vi valde ett exekutiv rum och då ingick snacks och drycker under ett par timmar på kvällen, kändes lyxigt att få tillgång till denna service. Frukosten vad god och det fanns stort utbud att välja mellan.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester

Central modern hotel

Posted 21-Apr-2015
Friendly efficient staff for whom nothing was too much trouble. Good location . Excellent rooms v comfortable Drinks , breakfast expensive
Comment from Hotel Management
06-May-2015 by General Manager, Hotel Management
Thank you for taking the time to share your experience in our hotel, Cragsrose. We have passed your compliments to our staff for encouragement. We hope you spent a nice couple of days in Amsterdam and look forward to welcome you back next time you travel to Holland. Best regards, General Manager