Front of property

Reviews of Hotel Van Gogh

3 out of 5
Hotel Van Gogh
Van de Veldestraat 5, Amsterdam

Reviews

8.2

Very good

Rating 10 - Excellent. 331 out of 898 reviews" "
Rating 8 - Good. 386 out of 898 reviews" "
Rating 6 - Okay. 113 out of 898 reviews" "
Rating 4 - Poor. 44 out of 898 reviews" "
Rating 2 - Terrible. 24 out of 898 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff friendly and knowledgeable.
Stayed 1 night in Apr 2024

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a quiet neighborhood and close to transportation and museums. The only thing I would change is the room could use better lighting.
Stayed 4 nights in Mar 2024

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it.
Stayed 2 nights in Mar 2024

8/10 Good

Roxana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Situated in museum area. Transfer stop is around the hotel. Safe area at n if ht
Stayed 2 nights in Mar 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly hotel staff.
Stayed 2 nights in Mar 2024

8/10 Good

Pamela, Elk Point

Travelled with partner
Great area, easy bus and trolly access
Stayed 2 nights in Mar 2024

8/10 Good

Ronna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Edel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central
Stayed 7 nights in Dec 2023

10/10 Excellent

Sydney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to public transportation and also very walkable. The room was clean and staff was nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it is so close to the museums and was steps away from the celebration in the area for the festive for the end of the year. The hotel is very clean, the staff is very nice and helpful. We highly recommend it for families.
Stayed 5 nights in Dec 2023

10/10 Excellent

Priscilla, El Paso

Stayed 2 nights in Jan 2024

10/10 Excellent

Runar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Most pleasant and convenient. Great staff.
Stayed 1 night in Jan 2024

6/10 Okay

Dallas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The rooms were a little gross and there was no toilet paper and our coffee machine was broken but the staff were very helpful and it was in a tremendous location
Stayed 2 nights in Jan 2024

10/10 Excellent

Ferah, adana

Stayed 4 nights in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to so many things. It's a short walk from the bus stop from the airport and from the museums including the Van Gogh Museum and Rijksmuseum. I got the extra small room which was intended for one person. It was still spacious for me and my luggage, the bed was comfortable, and it was quiet.
Stayed 1 night in Dec 2023

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, towels and bedding also smelt like bleach. Limited breakfast, wouldn’t recommend.

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Okay but....
Hotel in a good location, near primary schools so a little bit noisy at times. Lift was out of order so an epic stair climb to the 4th (top) floor. Decor is a bit tired and had to look under the beds for something dropped and the the level of dust/fluff/dirt was disappointing to find....
Stayed 4 nights in Dec 2023

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I pretty liked this place, the room was clean and located at good spot. But it was kinda tough to go back forth since we got the room at the fifth floor.
Stayed 2 nights in Nov 2023

8/10 Good

Jason

Stayed 2 nights in Nov 2023

10/10 Excellent

Delaney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was fantastic! It is very close to the art museums and it is easy to access other parts of the city by walking, bus, or tram. The staff member who checked us in was so friendly and helped us carry our luggage up the stairs since the elevator was under construction. Breakfast at the hotel was good, but there were many other places within walking distance as well. The only thing we were disappointed with was that the luggage storage was not under staff supervision. However, they let us extend our checkout until 1pm for only 20 euros so we could make sure our belongings were safe. Overall, it was a nice stay and I would stay here again!
Stayed 2 nights in Nov 2023

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness
Decent place for a decent price
Stayed 2 nights in Nov 2023

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Hallie

Stayed 1 night in Nov 2023

10/10 Excellent

maryline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Rachelle

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel itself is fine; convenient enough and clean. The service that we experience however, was dismal. When a fire alarm went off in our room, although a false alarm, our room was barged into with no knock or notice. The staff did not have answers for us, and expected us to sleep in a room with a disconnected smoke detector. The person did not have good customer service, telling us we were unimportant and that his manager, Jay, would not care to help us or prioritize our experience. We then watched them have a screaming match on the phone. When we were given no other option than to stay in an unsafe room, we had a fitful sleep and were unable to speak to Jay in the morning either, with no other manager or option for someone to speak to. The morning receptionist assured us that the owners, above Jay, also would not care to listen to our issues with their service and safety. That morning before checking out, our room was barged in to AGAIN by a tradesperson. The unpermitted access to our room was unacceptable, the service was uncaring and the management is abhorrent. I do not recommend staying here.
Stayed 1 night in Oct 2023

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location but also felt secluded and quiet which was nice
Stayed 3 nights in Sep 2023

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location
Stayed 1 night in Sep 2023

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. On 4th floor so thankful they have a lift. Being there on hottest week this year very glad of aircon in room. Tram stop just around corner, so easy access everywhere. There is a school across from Hotel so noise during school hours but never an issue.
Stayed 5 nights in Sep 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was wonderful. Breakfast also great. Nice staff. We would recommend this hotel highly.
Stayed 6 nights in Sep 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in Amsterdam!
Excellent hotel in downtown Amsterdam! We stayed in a quad room and it was plenty spacious, clean and perfect for the four of us. The location is great, close to everything but off any main street so it was nice and quiet in the evening. I would definitely stay there again.
Stayed 2 nights in Aug 2023

8/10 Good

Angela

Stayed 3 nights in Aug 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a quiet area away from the main tourist spots, but within walking distance to all the wonderful museums. Some great dining options nearby. Very reasonably priced, rooms were clean and staff very helpful. Highly recommended, would definitely stay again if I’m in Amsterdam.

8/10 Good

Clare

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel. Breakfast was great. Decor was a little dated.
Stayed 2 nights in Jul 2023

10/10 Excellent

Beverley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and quiet tourist hotel providing a good breakfast. Very pleasant and helpful staff. Location is superb for those visiting the art galleries and wanting a canal trip. Would definitely use it again.
Stayed 3 nights in Jul 2023

8/10 Good

Kent

Stayed 2 nights in Jul 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Hotel Van Gogh
We were staying one night in Amsterdam before a cruise. As a family of six, we booked two triple rooms. Rooms were clean and nicely furnished. Optional breakfast was handy and buffet-style. Hotel accommodated us by holding our bags after checkout so we could do a canal cruise and they arranged for our ride to the airport.
Separate beds for kids made for nice sleep.
Stayed 1 night in Jul 2023

10/10 Excellent

Cathryn

Stayed 3 nights in Jul 2023

8/10 Good

Christopher, Bucks

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First stay at the Hotel Van Gogh and very satisfied.
Stayed 1 night in Jul 2023

4/10 Poor

Lizeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff, very helpful and happy. Lovely breakfast and at great times. Bus to the airport is 1 minute walk from the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Saskia

Stayed 2 nights in Jun 2023

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small, but the AC was cold and the bathrooms are nicely renovated. Very convenient to the tram line and museums.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Lynn, PORT CHESTER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small, comfortable hotel very close to the major museums; hard to find anyplace for breakfast nearby that is open before 8 or 9 am.
Stayed 7 nights in Jun 2023