Triple Room, 3 Single Beds | In-room safe, desk, free WiFi, bed sheets

Reviews of XO Hotels Infinity

3 out of 5
XO Hotels Infinity
Slotermeerlaan 133, Amsterdam

Reviews

8.0

Very good

Rating 10 - Excellent. 81 out of 195 reviews" "
Rating 8 - Good. 60 out of 195 reviews" "
Rating 6 - Okay. 29 out of 195 reviews" "
Rating 4 - Poor. 12 out of 195 reviews" "
Rating 2 - Terrible. 13 out of 195 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ZONGZHENG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay easy to get access to public transportation as well as grocery shopping, staff were nice and hotel is spacious and clean
Stayed 1 night in Mar 2024

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious for 4 people. The beds was comfy. The room was clean. Staff was really helpful. The tram is outside the hotel and bus is across the road.
Stayed 1 night in Feb 2024

10/10 Excellent

Simone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with luxurious rooms and so close to the center as well
Stayed 3 nights in Jan 2024

10/10 Excellent

Sean

Stayed 5 nights in Jan 2024

8/10 Good

Trevor Francis Lionel

Liked: Cleanliness, staff & service, amenities
Would we stay again - Yes. Bathroom was very cold, windows need to be double glaze and TV needs tuning or replacing. You get 2 coffee pods, bot a full box. Other than this, did the job a treat. Thanks. 25 mins to Centraal via bud and same to airport, both on doorstep..

6/10 Okay

Syed Ruman Ahmed

Travelled with partner
Liked: Cleanliness, staff & service
Good and affordable hotel, value for the money. Rooms are small but overall good to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
It is a perfect accommodation for a overnight flight layover.
Stayed 1 night in Dec 2023

10/10 Excellent

Nawal, Beirut

Stayed 3 nights in Nov 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient location to shop, eat and explore the area
Stayed 2 nights in Nov 2023

2/10 Terrible

Imane

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor place bed not comfortable room so noisy
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a very good place for a quick stay in Amsterdam. It very clean and tidy, staff is really nice and you have a very good connection to city centre and airport. Must recommend.
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
High priced, low quality
This hotel uses an automated kiosk instead of a guest reception desk. At the time of check in, there was no one to greet us. Just some men smoking outside the entrance. The room I was assigned by the machine was an “upgrade” without the option to refuse. It changed my reservation from a double bed into 3 single beds. Child sized beds, just what I didn’t want. The room was a bit banged up in places, for example where one door contacts a nearby door. Critically, the room lacked basic bottles of water. Do they intend their guests drink like dogs from the bathroom sink? For around 200 euros per night, I’m glad I didn’t stay another day longer.
Stayed 1 night in Oct 2023

10/10 Excellent

Leticia Rodriguez

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Rubie

Stayed 4 nights in Oct 2023

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Front desk was very helpful when we arrived. Beds were very confortable. We left the sign for housekeeping during the day and was not done when we came back, so we requested change of towels and then all was fine.
Stayed 3 nights in Oct 2023

8/10 Good

Anjaly Mary

Stayed 3 nights in Oct 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Aug 2023

8/10 Good

Julie Nicole B

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
it was ok for one night
The self check-in was novel to me. I didn't see a breakfast option, nor was informed on checkin if there was one.
Stayed 1 night in Aug 2023

6/10 Okay

Ian

Liked: Staff & service, amenities, property conditions & facilities
Staff excellent. Hotel in good condition but 200€ per night was very high. Loved the local community and restaurants. The market stalls in main Slotermeerlaan started setting up at 5.41am - noisy
Stayed 2 nights in Aug 2023

10/10 Excellent

David Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Coffee
Stayed 5 nights in Aug 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean affordable comfortable
Stayed 4 nights in Jul 2023

8/10 Good

Fung Mui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Ellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay :)
Lovely hotel, staff very helpful and location is brilliant- tram, bus and train stations all very close. I recommend walking to Slotmeer park from here, its beautiful ! Hotel is 30 mins max on tram from central !
Stayed 4 nights in Jun 2023

6/10 Okay

Lars Rune

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Xo Infinity hotel review.
Was overall okey. The room was modern, and looked good. It was clean Bed was alright, and shower and bathroom was nice. But the corridors where very long and tight to get trough. There was stains on the curtains, and a lot of flies in the room. Like honestly 20+ flies the 2 days we where there. But the worst part was the sound levels from the outside. The area suffers alot from loud cars, bikes, and people at night. Would also have been nice to have a refrigerator in the room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Taron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous property
Stayed 4 nights in May 2023

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful size rooms which were clean and had some toiletries. Great size shower and toilet room (3 piece bathroom).
Stayed 1 night in Apr 2023

8/10 Good

Mira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was ok but linen wasn't really clean
Stayed 2 nights in Mar 2023

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice , clean hotel
Nice hotel, the location is ok bit far from center, but few palces to eat out, shooping food ect.
Stayed 1 night in Mar 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
happy
All the staff we encountered could not be more helpful. The first night we requested more pillows as the ones provided are square and realistically far too small, the man at the reception managed to get us another set, all done with grace and professionalism. We ended up having to add an extra night on top of our stay, to which the two female staff members who we dealt with over the course of two days were exceptionally helpful. Our room was clean, however other guests were clearly smoking cigarettes in their rooms as we had a strong smell of smoke in our bathroom, this was also evident in the reception area. There are high tech touches here and there such as the self service check in and check out, assigning yourself a room key and the housekeeping notice, however with all these high tech touches, although we had a large tv there were very little channels to choose from. TV’s with access to Netflix would be a good option as we have encountered in other hotels. Overall we would definitely stay here again. Transport links to the airport and city centre are outside the front doors, also a shopping centre opposite with good supermarkets for snacks, and good takeaway options on the same street. We Chose not to wonder too far out on foot at night though, area seemed slightly sketchy with large groups of men staring at my partner, obviously not a reflection of the hotel though. Value for money in comparison with other options is at the top end.
Stayed 1 night in Mar 2023

10/10 Excellent

Carina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. It was nice there was an electronic key pad inside the room where you can select for housekeeping in the morning or place on do not disturb. Room was great for the price
Stayed 3 nights in Feb 2023

6/10 Okay

Alex

Stayed 3 nights in Jan 2023

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but nowhere near the city centre
When we arrived check in was so simple. It was self service and we just entered our names and date of birth then we were greeted with a keycard. The room was spacious and it had a nespresso machine. Most of the TV channels were in english and it even had BBC and ITV channels. The only fault was that it was nowhere near the city centre and you had to rely on public transport to get around.
Stayed 3 nights in Dec 2022

2/10 Terrible

Aaron

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Dirty bidding, unhelpful staff, cold room complained about heating and had no support

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean facilities, small slightly uncomfortable bed, but good location and good value for money
Stayed 3 nights in Oct 2022

8/10 Good

Glyn

Stayed 1 night in Oct 2022

10/10 Excellent

Isha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay!
The Xo Infinity is a lovely hotel situated in a nice location about 20mins to Central Amsterdam. The hotel staff are lovely and friendly. Daily housekeeping and free coffee making with daily coffee and tea. The hotel is peaceful and easy access to places with plenty of local shops.
Stayed 7 nights in Aug 2022

8/10 Good

Justin

Stayed 1 night in May 2022

2/10 Terrible

Jian rong

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though it's not in the middle of everything, rhis hotel has convenient access to central Amsterdam via tram, and convenient access to Schiphol Airport by bus (369). The hotel is right next to the Plein '40-'45 bus/tram stop. There are a good number of restaurants and shops nearby. The room was small, but sufficient amd clean, and modern in decor. Would have liked having more than one pillow per person. The showers were AWESOME (those rain-type showers). We were on the first (European) floor on the odd/back side of the hotel, and heard very little (if any) noise during our stay. Staffing quality varied WIDELY between the day and night crews. We talked to the night crew to let them know our flight had been delayed and to hold our room, as we would be arriving 18-ish hours late, however, they instead shifted our whole reservation by a day. Day crew cleaned up the mess. We discovered around 8pm after being out for the day that our TV was not working. I called the front desk, and the man I spoke to did not apologize for the inconvenience, or offer to send someone up in the morning, just rudely said, "I don't know anything about the TVs, housekeeping is gone for the day." When I called back in the morning as we left for the day, the desk offered to come right up and take a look, and it was fixed when we arrived back. All in all, a mixed bag, but I think we would probably stay again.
Stayed 3 nights in Dec 2021

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel, extremely clean. Location was great, very nice neighborhood, tram and bus stop in front of the hotel, about 20-25 minutes to city center. Overall a great accommodation, we'll sure stay again at this hotel our next trip to Amsterdam.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at XO. Would definitely recommend it to anyone traveling to the area.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an excellent at this hotel! Nice staff, great rooms and comfortable beds.
Stayed 3 nights in Feb 2020

10/10 Excellent

Juanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good , convenience
Stayed 3 nights in Nov 2019

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else if you can
There was few insects on the room and I could hear my neighbors all time. No one will welcome you and it is a self services system. Very dark and not in the best neighborhood. However, the tram is just in front of the hotel.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

Peter

Liked: Cleanliness, room comfort
Hotel is clearly being refurbished at the moment. The room was clean and the bathroom very nice. A bit noisy as the room backed onto a street where there was quite a lot of activity not excessively so. Coffee machine didn't work!
Stayed 1 night in Oct 2019

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very clean and friendly, good location for bus and tram stop.
Stayed 4 nights in Sep 2019

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

brendan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019