Good hotel only 10 minutes shuttle bus ride from the airport. Used as a stopover and found to be clean warm and comfortable, room more than enough for our needs with TV and hot drink making facilities. Bathroom with large power shower and plenty of hot water. The continental style breakfast was more than adequate with plenty of choice. Check in was quick and easy and the staff were helpful and polite. Whilst there we decided to venture into Amsterdam, the train station being only a 10 minute stroll away and the cost was 9 Euros.
I did get lost; being my first time in Amsterdam, I could not figure out the maps on the sidewalk, I was also famished, and exhausted, not to mention completely on my own!!
Anyway, at 8.30 PM, 07/06/2014, I find The Novotel I had booked, and I am I told there are no rooms left. Great. Just when I thought my luck was completely out, a nice young Dutch man, who's name I cannot recall, informs me that I have been upgraded to a suit! Amazing news! I just wish I could remember his name. My boyfriend arrived, and we checked-out on the morning of the 09/06/2014.
In conclusion, the Hotel franchise, that is Novotel, couldn't have offered myself, or my boyfriend, a better stay.
The rooms were clean and very well equipped with tea, coffee and complimentary biscuits, fruit and two bottles of water. The bathroom was also spotless with a range of shower and bath gels and soaps. The bar is very pleasant with a great selection of beers on tap and bottled, but perhaps a little expensive. The staff were very welcoming and friendly. The breakfasts were very good but expensive and the bill on checkout assumes that you have had breakfast on each day of your stay whether you had pre-booked it or not.There seems to be little communication between reception and the restaurant so you need to inform the staff at checkout if you have not taken breakfast or you will be charged!
Great location even though not in centre as short walk to Tram and around 8 minute journey to Dam Square. Friendly and effecient staff where nothing is too much trouble. Sky Lounge has a good vibe for a late night drink before bed! Would definetly recommend this hotel to anyone who isnt fussed about staying in the centre.
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