I can't say enough about the friendly family that runs Eleni Palace. We wanted to be near the beach but convenient to the city and Eleni fit the bill perfectly.
We arrived at the Irakleon port at 5:30 am and with taxi drivers on strike we headed to the bus station. Unfortunately, we were directed to the wrong bus because while the hotel's address is "Gazi", the area nearest the beach is "Ammoudara" so we were on the #10 Gazi bus when we should have taken the #1 or 6 Ammoudara bus (a 15-minute ride). The 1st sign of our Cretan hosts' hospitality was that when we called, confused, he told us to get off the bus at the first stop in Gazi and he would come pick us up. :)
We had a 2-room suite that was spacious & clean & had a lovely wrap-around terrace looking down on the pool area. We also had a fully equipped kitchenette & table & chairs, so we bought lunch & snack items at the nearby grocery and only went "out" for dinner. Breakfast was not included with the room but was available & quite reasonable at the cafe on the pool terrace. The beach is a 2-minute walk from the front door of the hotel & there is plenty of free beach space in addition to the rent-a-chair sites.
Our only complaint was not with Eleni but with the hotel next door where a raucous wedding started one night at midnight and ran till 5 a.m. The next night we were prepared, if necessary, to close the doors (and shut out the lovely breeze) - but they charge extra for the AC remote control.
Kristin from Evanston, IL
Situated in the popular Crete island tourist resort, Amoudara, the Hotel Eleni Palace offers comfortable beach …More
Apartment next to barking dogs. Dogs are always barking. Apartment is near many empty buildings, lots of trashes line the street. Room didn't have shower curtains and water will flood the floor. Floor drain will back up and have awful odors.
We travel extensively and were looking for a hotel as a base for a quick look at the northern coast of Crete. What we got was a cruise ship experience on land. The room was lovely, the view beautiful, the hotel amenities were beyond expectation and the food and drink were excellent.Probably the most impressive though, was the staff attitude. Nothing was too much to ask. We had to make ourselves leave the hotel to do some exploring. The beach there at the hotel had wonderful sand, not the rocky little gravel that passes for sand on some of the Greek beaches. We would definitely stay at this hotel again if we get to Greece again.
Rozetta from Portland, Oregon
All-Inclusive beachfront resort built in modern Cretan style and set in landscaped gardens, six kilometres from Heraklion …More
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