Seasonal outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas
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Reviews of Mövenpick Hotel Amman

5 out of 5
Mövenpick Hotel Amman
Madina Al Munawarah Street, P.o.box 941825, Amman

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 137 reviews" "
Rating 8 - Good. 33 out of 137 reviews" "
Rating 6 - Okay. 8 out of 137 reviews" "
Rating 4 - Poor. 12 out of 137 reviews" "
Rating 2 - Terrible. 7 out of 137 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since I walked in to the hotel they greeted me well. I arrived to the hotel 1 hour before my check-in time, and I was able to be in the room. Raneem, Manal, and Malik deserve more than 5 stars, they were very polite, friendly and nice. Made sure I am happy. Location is close to a lot of places. Overall service amazing all staff were smiling all the time. I will definitely come back to this hotel whenever I visit Amman. Thank you guys for the best hospitality!!!
Stayed 5 nights in Mar 2024
Response from MPA on 10 Mar 2024
Dear Mohammed ,It was a great pleasure to welcome you to Mövenpick Hotel Amman, thank you for the great review on Expedia.We are glad that you enjoyed your stay with us. Hoping to have the pleasure of welcoming you back.Kind Regards,Yanal AmiriFront Office Manager

8/10 Good

Ahmed

Good value for the price
Stayed 6 nights in Feb 2024
Response from MPA on 6 Mar 2024
Dear Ahmed ,It was a great pleasure to welcome you to Mövenpick Hotel Amman, thank you for the great review on Expedia.We are glad that you enjoyed your stay with us. Hoping to have the pleasure of welcoming you back.Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

DEOKHYEON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 5 nights in Jan 2024
Response from MPA on 4 Feb 2024
Dear Deokhyeon,It was a great pleasure to welcome you to Mövenpick Hotel Amman, thank you for the great review on Expedia.We are glad that you enjoyed your stay with us. Hoping to have the pleasure of welcoming you back.Kind Regards,Yanal Amiri Front Office Manager

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite
Stayed 1 night in Jan 2024
Response from Yanal Amiri on 3 Feb 2024
Dear Omar, It was a great pleasure to welcome you to Mövenpick Hotel Amman, thank you for the great review on Expedia.We are glad that you enjoyed your stay with us. Hoping to have the pleasure of welcoming you back.Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from MPA on 21 Mar 2024
Dear David,It was a great pleasure to welcome you to Mövenpick Hotel Amman, thank you for the great review on Expedia.We are glad that you enjoyed your stay with us. Hoping to have the pleasure of welcoming you back.Kind Regards,Yanal AmiriFront Office Manager

8/10 Good

Valerie

Stayed 4 nights in Jan 2024
Response from MPA on 21 Mar 2024
Dear Valerie,It was a great pleasure to welcome you to Mövenpick Hotel Amman, thank you for the great review on Expedia.We are glad that you enjoyed your stay with us. Hoping to have the pleasure of welcoming you back.Yanal AmiriFront Office Manager

10/10 Excellent

fida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Yanal Amiri on 20 Jan 2024
Dear Fida, It was a great pleasure to welcome you to Mövenpick Hotel Amman, thank you for the great review on Expedia.We are glad that you enjoyed your stay with us. Hoping to have the pleasure of welcoming you back.Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service, friendly staff. Will not hesitate to stay here again.
Stayed 2 nights in Jan 2024
Response from MPA on 18 Jan 2024
Dear Ali,It was a great pleasure to welcome you to Mövenpick Hotel Amman, thank you for the great review on Expedia.We are glad that you enjoyed your stay with us. Hoping to have the pleasure of welcoming you back.Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Yanal Amiri on 10 Jan 2024
Dear Ibrahim, It was a great pleasure to welcome you to Mövenpick Hotel Amman, thank you for the great review on Expedia.We are glad that you enjoyed your stay with us. Hoping to have the pleasure of welcoming you back.Kind Regards,Yanal Amiri Front Office Manager

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place I like it
Stayed 1 night in Jan 2024
Response from Yanal Amiri on 10 Jan 2024
Dear Ahmad, It was a great pleasure to welcome you to Mövenpick Hotel Amman, thank you for the great review on Expedia.We are glad that you enjoyed your stay with us. Hoping to have the pleasure of welcoming you back.Kind Regards,Yanal Amiri Front Office Manager

8/10 Good

Arwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Thank you
Stayed 1 night in Sep 2023
Response from MPA on 26 Sept 2023
Dear Arwa,We very much appreciate your comments regarding your stay at the Movenpick Amman Hotel It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al AmiriFront Office Manager

8/10 Good

ABDELLATIF

Stayed 3 nights in Sep 2023
Response from MPA on 14 Oct 2023
Dear Abdellatif,We very much appreciate your comments regarding your stay at the Movenpick Amman Hotel It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al AmiriFront Office Manager

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Sep 2023
Response from MPA on 17 Sept 2023
Dear Ziad,We very much appreciate your comments regarding your stay at the Movenpick Amman Hotel It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al AmiriFront Office Manager

10/10 Excellent

Fahad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MPA on 12 Sept 2023
Dear Fahad,We very much appreciate your comments regarding your stay at the Movenpick Amman Hotel It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al Amiri Front Office Manager

10/10 Excellent

George, Munster

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2023
Response from MPA on 27 Aug 2023
Dear George,We very much appreciate your comments regarding your stay at the Movenpick Amman Hotel It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al Amiri Front Office Manager

8/10 Good

Waqas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property.
Stayed 1 night in May 2023
Response from Yanal Amiri on 26 Aug 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Movenpick Amman HotelIt is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al AmiriFront Office Manager

10/10 Excellent

Jihun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good to stay and the location was nice.
Stayed 2 nights in Aug 2023
Response from MPA on 21 Aug 2023
Dear Jihun ,Thank you very much for your kind rating and review, we look forward to be at your service always.Kind Regards,Yanal AmiriFront Office Manager

8/10 Good

Bahaa

Stayed 1 night in Aug 2023
Response from MPA on 2 Sept 2023
Dear Bahaa,We very much appreciate your comments regarding your stay at the Movenpick Amman Hotel It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al AmiriFront Office Manager

8/10 Good

rana

Liked: Cleanliness, staff & service, property conditions & facilities
مكان جيد ولكن خدمة الغرف لا تنظف الغرف جيداً
Stayed 1 night in Jun 2023
Response from MPA on 28 Jul 2023
Dear Rana, Thank you very much for your kind rating and review, we look forward to be at your service always.Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Anees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from MPA on 28 Jul 2023
Dear Anees,Thank you very much for your kind rating and review, we look forward to be at your service always.Kind Regards,Yanal AmiriFront Office Manager

6/10 Okay

Saher

Liked: Staff & service
The hotel is getting old and it is overpriced. Service in Jordan is excellent though
Stayed 1 night in Jul 2023
Response from MPA on 27 Jul 2023
Dear Saher, Thank you very much for your kind rating and review, we look forward to be at your service always.Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Ruaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for almost 2 weeks. The hotel is well kept, very clean and the staff are helpful and friendly. We had a minor issue with the AC the first night we were there but as soon as I called the receptionist they sent someone to fix it. Overall I would highly recommend it and if I was every in the area again I would stay there for sure.
Stayed 12 nights in Jul 2023
Response from MPA on 27 Jul 2023
Dear Ruaa,Thank you very much for your kind rating and review, we look forward to be at your service always.Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service the staff was very friendly and helpful I will definitely go back again the room was very clean and co
Stayed 1 night in Jul 2023
Response from MPA on 23 Jul 2023
Dear Noor,thank you very much for your kind rating and review, we look forward to be at your service always.Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Khalil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 5 nights in Jul 2023
Response from MPA on 20 Jul 2023
Dear Khalil,thank you very much for your kind rating and review, we look forward to be at your service always.Kind Regards,Yanal Amiri Front Office Manager

10/10 Excellent

Othman

Stayed 3 nights in Jul 2023
Response from MPA on 20 Jul 2023
Dear Othman,thank you very much for your kind rating and review, we look forward to be at your service always.Kind Regards,Yanal Amiri Front Office Manager

4/10 Poor

Hiba

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I would expect a lot more for an Accor property.
Stayed 1 night in Jul 2023
Response from MPA on 14 Jul 2023
Dear Ms Hiba,Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yanal al AmiriFront Office Manager

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for this great hotel
Stayed 1 night in Jul 2023
Response from MPA on 12 Jul 2023
Dear Ross,thank you very much for your kind rating and review, we look forward to be at your service always.Kind Regards,Yanal Amiri Front Office Manager

10/10 Excellent

ISlam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from MPA on 5 Jul 2023
Dear Islam,thank you very much for your kind rating and review , we look forward to be at your service always.Kind Regards,Yanal Amiri Front Office Manager

8/10 Good

Kris

Stayed 2 nights in Jun 2023
Response from MPA on 22 Jun 2023
Dear Kris , thank you very much for your kind rating and review , we look forward to be at your service always.Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Maher

Liked: Staff & service, property conditions & facilities
Beautiful good service
Stayed 1 night in Jun 2023
Response from MPA on 13 Jun 2023
Dear Mr Maher,thank you very much for your kind rating and review , we look forward to be at your service always.Kind Regards,Yanal Amiri Front Office Manager

10/10 Excellent

tarrig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from MPA on 31 May 2023
Dear Mr Tarrig,thank you very much for your kind rating and review , we look forward to be at your service always.Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Musab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from MPA on 27 May 2023
Dear Mr Musab,thank you very much for your kind rating and review , we look forward to be at your service always.Kind Regards,Yanal Amiri Front Office Manager

10/10 Excellent

Musab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I would like to thank all staff at the hotel for their worm welcoming and the service provided
Stayed 1 night in May 2023
Response from MPA on 27 May 2023
Dear Mr Musab,thank you very much for your kind rating and review , we look forward to be at your service always.Kind Regards,Yanal Amiri Front Office Manager

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Not as expected
The night club at the hotel is very load, watch out dont stay at rooms near it
Stayed 4 nights in May 2023
Response from MPA on 13 May 2023
Dear Sir/ Ma'am ,Thank you very much for your kind rating and review, your comment is shared with department heads concerned for immediate corrective action. We look forward to be at your service always.Kind Regards,Yanal AL Amiri Front Office Manager

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutiful and comfortable hotel, discreet and efficient staff. Too bad the swimming pool was closed and there are no green spaces outside.
Stayed 1 night in Apr 2023
Response from MPA on 7 Apr 2023
Dear Mr Michel,thank you very much for your kind rating and review , we look forward to be at your service always.Kind Regards,Yanal Amiri Front Office Manager

10/10 Excellent

Kelley

Stayed 1 night in Feb 2023
Response from MPA on 18 Mar 2023
Dear Ms Kelley,thank you very much for your kind rating and review , we look forward to be at your service always. Kind Regards,Yanal Amiri Front Office Manager

8/10 Good

Ayah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff. We kept having a problem with the room keys. We had to charge them many times .
Stayed 12 nights in Jan 2023
Response from MPA on 4 Feb 2023
Dear Ms Ayah,thank you very much for your kind rating and review , we look forward to be at your service always. KindRegards,Yanal Amiri Front Office Manager

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from MPA on 11 Jan 2023
Dear Mr Zaid,thank you very much for your kind rating and review , we look forward to be at your service always. Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team and hospitality
Stayed 4 nights in Nov 2022
Response from MPA on 21 Nov 2022
Dear Mr Ibrahimthank you very much for your kind rating and review , we look forward to be at your service always. Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Sarah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming, kind and helpful staff. A pleasure to stay and would recommend!
Stayed 1 night in Nov 2022
Response from MPA on 5 Nov 2022
Dear Ms. Sarah,Thank you very much for your kind rating and review , we look forward to be at your service always. Kind Regards,Yanal AmiriFront Office Manager

8/10 Good

Soad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was spacious and clean , I liked the area around the hotel, you can walk to restaurants ,malls , shops and so on , the staff were helpful and made sure we were comfortable and satisfied with the service
Stayed 1 night in Sep 2022
Response from MPA on 30 Oct 2022
Dear Ms. Soad,Thank you very much for your kind rating and review , we look forward to be at your service always. Kind Regards,Yanal AmiriFront Office Manager

2/10 Terrible

Mahad

Stayed 1 night in Oct 2022
Response from MPA on 13 May 2023
Dear Mr Mahad,Thank you very much for your kind rating and review, your comment is shared with department heads concerned for immediate corrective action. We look forward to be at your service always.Kind Regards,Yanal AL Amiri Front Office Manager

2/10 Terrible

loiy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022
Response from MPA on 13 May 2023
Dear Mr Loiy,Thank you very much for your kind rating and review, your comment is shared with department heads concerned for immediate corrective action. We look forward to be at your service always.Kind Regards,Yanal AL Amiri Front Office Manager

10/10 Excellent

Mahad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Khalid and Raneem provided excellent customer service. Very efficient and welcoming. Great hotel very safe and great food options
Stayed 1 night in Oct 2022
Response from MPA on 6 Oct 2022
Dear Mr Mohammad ,Thank you very much for your kind rating and review , we look forward to be at your service always. Kind Regards,Yanal AmiriFront Office Manager

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Comfortable stay
Stayed 1 night in Sep 2022
Response from MPA on 13 Sept 2022
Dear Mr Mohammad ,Thank you very much for your kind rating and review , we look forward to be at your service always.Kind Regards,Yanal Amiri Front Office Manager

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022
Response from MPA on 13 May 2023
Dear Ms Kyle,Thank you very much for your kind rating and review , we look forward to be at your service always.Kind Regards,Yanal Al AmiriFront Office Manager

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Nice stay
Stayed 1 night in Aug 2022
Response from MPA on 28 Aug 2022
Dear Valued Guest Thank you very much for your kind rating and review , we look forward to be at your service always Kind Regards,

8/10 Good

Nasser

Stayed 1 night in Aug 2022
Response from The Management Team on 15 Aug 2022
Dear Valued Guest Thank you very much for your kind rating and review , we look forward to be at your service always Kind Regards,

10/10 Excellent

Omar

Stayed 1 night in Aug 2022
Response from MPA on 20 Nov 2022
Dear Mr Omar, thank you for your kind feedback we looking forward to welcome you again Yanal Al Amiri Front Office Manager

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. All of the staff was really helpful and professional. Recommended
Stayed 1 night in Aug 2022
Response from The Management Team on 13 Aug 2022
Dear Valued Guest Thank you very much for your kind rating and review , we look forward to be at your service always Kind Regards,