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Hotel staff is very professional and with a hands-on attitude making your stay very amenable.
Omar
Stayed 1 night in Feb 2024
Response from Laith Naber, General Manager on 13 Feb 2024
Dear Omar,Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team.We look forward to welcoming you back soon.Sincerely,
10/10 Excellent
Ronald
11 Feb 2024
Liked: Property conditions & facilities
Always an enjoyable stay, staff is exceptional.
Ronald
Stayed 1 night in Feb 2024
Response from Laith Naber, General Manager on 13 Feb 2024
Dear Ronald,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
Response from Laith Naber, General Manager on 4 Feb 2024
Dear Sammy,Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team.We look forward to welcoming you back in the near future.Sincerely,
10/10 Excellent
ahmad, centreville
13 Jan 2024
ahmad
Stayed 1 night in Jan 2024
Response from Laith Naber, General Manager on 23 Jan 2024
I recommend this hotel location and brand and team
NOMAN
Stayed 1 night in Nov 2023
Response from Laith Naber, General Manager on 6 Nov 2023
Dear Noman,Thank you for your kind words and for recognizing the efforts of our dedicated staff members. We are proud to have a team that consistently goes above and beyond to ensure our guests have a wonderful stay. Your compliments will be shared with the entire team, as it serves as a great source of motivation for us to continue providing exceptional service.We appreciate your recommendation and can't wait to welcome you back in the future.Sincerely,
10/10 Excellent
ASHNA
14 Oct 2023
ASHNA
Stayed 3 nights in Sep 2023
Response from Laith Naber, General Manager on 6 Nov 2023
Dear Ashna,Thank you for your review.
6/10 Okay
Nabil
Travelled with partner
14 Oct 2023
Liked: Cleanliness
A four star hotel in a capital city should do better. We were assigned a room where one of the mattresses was quie uneven, the smell was not as fresh and opening the window to freshen it up allowed the noise from the central ventilation system to force us to close it. the minibar was empty. There were no slippers or shower robe. They were punctual to move us to a better room. They promised to bring slippers and robes but never did.
Nabil
Stayed 1 night in Sep 2023
Response from Mazen Abdelhadi on 14 Oct 2023
Dear Dr. Nabil Thank you for taking the time to share your thoughts on your recent experience.We apologize for failing to fulfill your exceptions. Your feedback will be shared with the appropriate team in order to prevent such incidents in the future.We hope to welcome you again soon Sincerely
Response from Laith Naber, General Manager on 12 Oct 2023
Dear Mohammad,Thank you very much for taking the time to share your positive feedback regarding your recent stay at the Amman Marriott Hotel. We are thrilled to hear that you had a great experience and enjoyed our facilities.Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We are looking forward to having you again as a guest in our hotel. Warm regards,Laith NaberGeneral Manager
Top notch facility
Clean
Courteous staff
All amenities were close
Comfy room
Great service
Mohammad
Stayed 1 night in Oct 2023
Response from Laith Naber, General Manager on 12 Oct 2023
Dear MohammadThank you for taking the time to share your delightful experience at the Amman Marriott Hotel. We're thrilled to hear that our commitment to cleanliness, comfort, and top-notch facilities met your expectations and contributed positively to your stay.We appreciate your kind words on our service; our team is dedicated to providing the exceptional service our guests deserve, and we're happy to hear we met that goal for you.Thank you once more for your wonderful feedback. We're looking forward to welcoming you back to the Amman Marriott Hotel for another stellar experience in the future.Best Regards,Laith NaberGeneral Manager
Excellent service! Beautiful property! The staff are so attentive and kind. The place is an oasis. So thankful we got to stay here, it was a great experience.
Laura
Stayed 1 night in Oct 2023
Response from Mazen Abdelhadi on 10 Oct 2023
Dear Ms. An Warm greetings We truly appreciate your wonderful feedback about your stay We hope to welcome you again soon Sincerely
I had a fantastic stay. The restaurant choices, the lounges, and the staff are nothing short of amazing!
Ronald
Stayed 1 night in Oct 2023
Response from Mazen Abdelhadi on 6 Oct 2023
Dear Ronald Warm greetings On behalf of the entire team, we would like to thank you for wonderful comments about your experience and we hope to welcome you again soon Sincerely
My stay at this hotel was excellent. Overall it was great except for one staff that had an attitude but that wont reflect on the other staff because everyone one at this hotel was professional and welcoming!
Sadke
Response from Laith Naber, General Manager on 18 Sept 2023
Dear Sadke,Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team.We look forward to welcoming you back in the near future.Sincerely,
Best place to stay in Amman
Best staff friendly and kind
Yasir
Stayed 7 nights in Aug 2023
Response from Laith Naber, General Manager on 4 Sept 2023
Dear Yasir,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
The staff at the reception and restaurants are very nice and friendly ,indoor pool is very nice
Olivia
Stayed 1 night in Aug 2023
Response from Laith Naber, General Manager on 3 Sept 2023
Dear Olivia,Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team.We look forward to welcoming you back in the near future.Sincerely,
Its a good Hotel nothing bad about it its kind of pricey though for the smaller rooms
Wael
Stayed 1 night in Jul 2023
Response from Laith Naber, General Manager on 6 Aug 2023
Dear Wael,I would like to take this opportunity to thank you for choosing our hotel for your recent stay and for taking the time to post a review here. As your comfort and well-being are always our highest priorities, I appreciate receiving your positive feedback.Looking forward to welcoming you again in the near future.Sincerely,
Response from Laith Naber, General Manager on 30 Jul 2023
Dear Intima,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
Response from Laith Naber, General Manager on 30 Jul 2023
Dear David,Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team.We look forward to welcoming you back in the near future.Sincerely,
Response from Laith Naber, General Manager on 2 Jul 2023
Dear Musaab,I would like to take this opportunity to thank you for choosing Amman Marriott Hotel for your recent stay and for taking the time to post a review here. As your comfort and well-being are always our highest priorities, I appreciate receiving your positive rating.Looking forward to welcoming you again in the near future.Sincerely,
It was a great experience for me.
They have Spa, dining options, and onsite parking.
Intima
Stayed 4 nights in May 2023
Response from Laith Naber, General Manager on 12 Jun 2023
Dear Intima,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
Response from Laith Naber, General Manager on 12 Jun 2023
Thank you for your amazing rating and feedback.
10/10 Excellent
DAVID
31 May 2023
DAVID
Stayed 1 night in May 2023
Response from Laith Naber, General Manager on 20 Jun 2023
Dear David,I would like to take this opportunity to thank you for choosing our hotel for your recent stay and for taking the time to post a review here.Looking forward to welcoming you again in the near future.Sincerely,
Response from Laith Naber, General Manager on 29 May 2023
Dear Richard,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come back to visit us soon!Sincerely,
10/10 Excellent
Husam
Travelled with family
29 Apr 2023
Liked: Cleanliness, staff & service, room comfort
Great experience
Thé facilities and the swimming pools are clean and so nice but I don’t know why the indoor pool is 18+ only specially when it’s still cold for outdoor swimming.
Otherwise everything and all the staff are outstanding , I will stay there for sure on my next trip.
Husam
Stayed 1 night in Apr 2023
Response from Laith Naber, General Manager on 1 May 2023
Dear Husam,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
Relaxing stay enjoyed the health facilities..champions bar was great for watching football
Verified traveller
Stayed 3 nights in Apr 2023
Response from Laith Naber, General Manager on 1 May 2023
Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in meeting and exceeding your expectations.Your feedback is integral to our ability to continue to improve our service and we will be considering your comments.Thank you again for your time and come back to visit us soon!Sincerely,
Mr. Mohammad (Assistant Front Office Manager) was exceptional!!!! Not only did he arrange for our day itinerary and a great price for a private vehicle, he also assisted us in all our requests even when we were in other cities in Jordan. We have travelled the world and Mr. Mohammad is without question one of the most helpful and pleasant people we have worked with. His communication and English were flawless. We cannot wait to visit the Amman Marriott on our next visit.
Moses
Stayed 2 nights in Apr 2023
Response from Laith Naber, General Manager on 10 Apr 2023
Dear Moses,Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team.We look forward to welcoming you back in the near future.Sincerely,
Fawaz was very helpful and provide exceptional guidence and service. Badran also provided an excellent se
Faiz
Stayed 5 nights in Mar 2023
Response from Laith Naber, General Manager on 10 Apr 2023
Dear Faiz,I would like to take this opportunity to thank you for choosing Amman Marriott Hotel for your recent stay and for taking the time to post a review here. As your comfort and well-being are always our highest priorities, I appreciate receiving your positive feedback.I would like to assure you that your kind words have been shared with the team.Looking forward to welcoming you again in the near future.Sincerely,
10/10 Excellent
Kuldeep, Delta
27 Mar 2023
Kuldeep
Stayed 2 nights in Mar 2023
Response from Laith Naber, General Manager on 20 Apr 2023
Dear Kuldeep,I would like to take this opportunity to thank you for choosing our hotel for your recent stay and for taking the time to post your rating here.Looking forward to welcoming you again in the near future.Sincerely,
Response from Laith Naber, General Manager on 4 Apr 2023
Dear Manjit,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
10/10 Excellent
Brian
24 Mar 2023
Brian
Stayed 5 nights in Mar 2023
Response from Laith Naber, General Manager on 4 Apr 2023
Dear Brian,Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team.We look forward to welcoming you back in the near future.Sincerely,
The staff were so nice answering all our questions. The lady in guest relations was exceptional in answering all our needs. Beautiful resort highly recommend and view was awesome surrounded by the nile. The buffet was awesome, fresh and so many choices. Beautiful pool too
Manjit
Stayed 1 night in Mar 2023
Response from Laith Naber, General Manager on 20 Mar 2023
Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
I like everything in this hotel. It is perfect in everything, very comfortable room, friendly staff, nice food, very clea, and feel calm everywhere. I recommend it strongly
Jamal Al-Deen
Stayed 3 nights in Feb 2023
Response from General Manager, Laith Naber on 16 Feb 2023
Dear Jamal,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
I really enjoyed my stay at the Amman Marriott. The staff was exceptional, the facilities excellent, and the amenities amazing. The hotel has a wonderful security service, and no corner is cut in ensuring guests have a wonderful stay.
Zain
Response from General Manager, Laith Naber on 10 Jan 2023
Dear Zain,Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team.We look forward to welcoming you back in the near future.Sincerely,
Response from General Manager, Laith Naber on 13 Dec 2022
Dear Luis,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
Response from General Manager, Laith Naber on 4 Dec 2022
Dear Jamal,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
Response from General Manager, Laith Naber on 26 Oct 2022
Dear David,I would like to take this opportunity to thank you for choosing our **resort/hotel** for your recent stay and for taking the time to post a review here. As your comfort and well-being are always our highest priorities, I appreciate receiving your positive feedback.Looking forward to welcoming you again in the near future.Sincerely,
8/10 Good
colin
11 Oct 2022
colin
Stayed 1 night in Oct 2022
Response from General Manager, Laith Naber on 26 Oct 2022
Dear Colin,I would like to take this opportunity to thank you for choosing our **resort/hotel** for your recent stay and for taking the time to post a review here. As your comfort and well-being are always our highest priorities, I appreciate receiving your positive feedback.Looking forward to welcoming you again in the near future.Sincerely,
Lovely property with great employees. They were extremely kind and helpful. Several restaurant options. We enjoyed our brief stay.
Jamie
Stayed 1 night in Sep 2022
Response from Laith Naber on 21 Sept 2022
Dear Guest,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back to the team and they are proud to have exceeded your expectations.We look forward welcoming you back again soon!Sincerely,Laith Naber,Hotel Manager
10/10 Excellent
Mohamed
Travelled with family, Travelled with family and small children
Nice very clean. Rooms are small for something that nice should be bigger
Mohamed
Stayed 1 night in Sep 2022
Response from Laith Naber on 8 Sept 2022
Dear Guest,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back to the team and they are proud to have exceeded your expectations.We look forward welcoming you back again soon!Sincerely,Laith Naber,Hotel Manager
Impeccable service. This is what a 5* hotel should be like everywhere.
Swimming pool - very nice and relaxing, not noisy and music is relaxed. Food is nice here too
Italian restaurant - very good service but food needs to be improved.
Upgrade room decor to something more modern but everything works very well
AC is very cold just how I like it!
Amin
Stayed 3 nights in Aug 2022
Response from Laith Naber on 11 Aug 2022
Dear Guest,
Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words has been shared with the team.
We look forward to welcoming you back in the near future.
Sincerely,
Laith Naber,
Hotel Manager
2/10 Terrible
Sit Hian
5 Aug 2022
Sit Hian
Stayed 1 night in Aug 2022
Response from Laith Naber on 7 Aug 2022
Dear Guest,
Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for the inconvenience caused and we have passed on your comments to ensure all the issues are resolved moving further
Thank you again and safe travels!
Sincerely,
Laith Naber,
Hotel Manager
By far the best hotel I have been to, great and friendly customer service and comfortable and clean rooms; you have plenty of restaurants and outlets within the hotel, or you can explore nearby areas
Samer
Stayed 2 nights in Jul 2022
Response from Laith Naber on 18 Jul 2022
Dear Guest,
Thank you for your time in sharing your recent experience with us.
I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back to the team and they are proud to have exceeded your expectations.
We look forward welcoming you back again soon!
Sincerely,
Laith Naber,
Hotel Manager
Wonderful customer service and great location, and as a bonus they have plenty of restaurants and outlets within the hotel.
Samer
Stayed 3 nights in Jul 2022
Response from Laith Naber on 18 Jul 2022
Dear Guest,
Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words has been shared with the team.
We look forward to welcoming you back in the near future.
Sincerely,
Laith Naber,
Hotel Manager
The room and the bathroom was very old and smelt awful. The linens were messy.
The oldness of the hotel made me feel very umcomfortable. My experience was terrible.
Zeynep
Stayed 4 nights in Jun 2022
Response from Laith Naber on 26 Jun 2022
Dear Guest,
Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for the inconvenience caused and we have passed on your comments to ensure all the issues are resolved moving further
Thank you again and safe travels!
Sincerely,
Laith Naber,
Hotel Manager
Dear Guest, I would like to take this opportunity to thank you for choosing our hotel for your recent stay and for taking your time to post a review here. As your comfort and well-being are always our highest priorities, I appreciate receiving your positive feedback. Looking forward to welcoming you again in the near future.
Sincerely,
Laith Naber,
Hotel Manager