Our stay was very pleasant. Room was clean, clerk was nice, and we especially enjoyed hanging out in the semi-private TV viewing room that is located off of the breakfast dining area. The only (bad) thing we experienced was that their "store" was out of soft drinks, but it wasn't a very big deal to us.
"Unexpected issue resolved quickly by hotel staff"
There was a mixup it seems in the room that I booked for 5 people, as the room was only for 4, without the sofa bed that was on the room I booked. I immediately went to the desk, and they remedied the situation quickly, and corrected our other booking as well. I did find out on my own that they do not charge for an extra person--Expedia gets that extra charge!!! Live and learn as they say. My first time to book with a service, and I will not book through a service again. The hotel was awesome!!!
Gina from Amarillo
Route 66 Hotel w/ Large Indoor Pool & Hot Tub-Hi Speed NetMore
We were returning from Taos to Dallas area, and this turned out to be a good choice. It is right on I 40, so it's easy to get to and close to several places to eat. The room was clean and comfortable with a microwave and refrigerator. We enjoyed the pool, too.
When i arrived it looked so nice. I was so tired after my long drive. I drove into that been it was so comfortable for my back. I even loved it more that my room was so clean n the way i wanted it to be. And in the moring the breakfast was so good i went back for seconds. I would recommend for everyone to this hotel.
This was a delightful experience from start to finish! Exhausted from nearly 11 hours on the road, we were met by a friendly staff. At check in I requested the top floor. Although, it was fully booked, the young lady checking us in took the time to check and found us a room. She was most helpful with dining options, even went so far as to provide menus for delivery.
The room was clean, attractive and the bed comfortable. There were even many upscale amenities, such as a TV in the bathroom :) There was not a full service restaurant but the restaurant area is beautiful and comfortable. The breakfast included with the room, was excellent.
The power had been off for about an hour because of a storm when we arrived so we had to wait to get checked in. The power had just come back on, but the computer was not rebooted, yet. The staff was very nice and finally got us into a room. They made the best of a bad situation.
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