Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Nice rooms, but too far out of town

Posted 17-Aug-2014
Small hotel with nice rooms. Felt restricted to your rooms as no real relaxing space elsewhere. You have to rely on the hotel's shuttle to get into the town and the shuttle is not reliable. Twice we were left waiting for over an hour. Alternatively, you can walk!? Ok on the way down, but it's a pig walking backup all the steps. You can get a bus, which is the cheapest option or get a taxi. But as this is a daily routine as the hotel has little to offer ie no pool, bar, lounge.....the town/beach is a must and therefore can work out expensive or a real faf!!
2 out of 5
Recommended
by toinby from vancouver

worst room

Posted 20-Jun-2014 on Hotels.com
Whether it was because I was a single traveller or just bad luck, I got the worst room of the hotel. #103. I'm sure the room beside me was no better but anything on the lower floor had to endure the hammering and poundig from the business below. The lower rooms had a broken view of the city because of the street and the building to the left, and the lower rooms were joined to the outside dining and hottub area separated by sparse shrubs which didn't help for vision or sound. I imagine the top suites are very nice but I can only review the one I was in, unfortunately not good. If you want to walk from this hotel be prepared to climb up and down more than 1000 steps, great workout... lol
5 out of 5
Recommended
by A verified traveller

Fantastic Service

Posted 20-Jun-2014 on Hotels.com
Wonderful small personal service hotel
1 out of 5
Recommended
by A from A

Old hotel; far from beach; rude staff

Posted 16-Jun-2014 on Hotels.com
The rooms are very old. The bedding is dingy and gross.
1 out of 5
Recommended
by Janet from CT

A lot of problems

Posted 09-Jun-2014 on Hotels.com
I felt that Palazzo Marzoli was overpriced and untrustworthy. First of all, even though Hotels.com guaranteed I would not be charged until my stay, I received a charge on my credit card more than a week before my stay and for one more night than I was actually staying. I tried to resolve this with the woman at the hotel, but she said it was Expedia, not the hotel that charged us, which was just confusing. My credit card company says the charge came from the hotel. In addition, she originally told us the parking charge was 30 euros per day and then raised it to 45 euros when we checked out. The hotel is attractive but overlooks a busy street and work was being performed. The only real plus goes to Aldo, who works there. He was very helpful and lovely and refused our money when he helped change our tire. I cannot, however, recommend Palazzo Marzoli (or reserving through hotels.com) to anyone.
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 23-Oct-2013 on Hotels.com
5 out of 5
Recommended
by Dr. Garcia and Dr. Badr from Pearland, TX

The Best In Italy!

Posted 21-Oct-2013 on Hotels.com
We stayed in a lot of places in Italy, but Positano was our favorite. We would love to go Back. The people at Palazzo Marzoli were warm, provided great customer service and were very attentive. We lived it there. Highly recommended.
5 out of 5
Recommended
for Couples
by Gary from Philadelphia

Very nice hotel but not the most convenient

Posted 08-Oct-2013 on Hotels.com
I loved this hotel but I just wish it was more convenient to the beach. If you're willing to do a lot of walking or pay the high price of taxi, it's not bad. The rooms and the view were gorgeous and the staff was very friendly.
5 out of 5
Recommended
by A verified traveller from New York, NY

Posted 30-Sep-2013 on Hotels.com
Great property and very friendly staff. Location is a bit far from the main beach, but the walk is nice, or there are bus and free shuttle options from the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great views and friendly staff

Posted 18-Sep-2013
We stayed in the spa suite and was lovely as it had a large private balcony with stunning views of the town and coast. Staff were very helpful and knowledgeable about some great places to eat.