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Reviews of La Caravella Positano Beach, Residence

La Caravella Positano Beach, Residence
Via Rampa Teglia, 23, Positano, SA

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 153 reviews" "
Rating 8 - Good. 59 out of 153 reviews" "
Rating 6 - Okay. 15 out of 153 reviews" "
Rating 4 - Poor. 16 out of 153 reviews" "
Rating 2 - Terrible. 18 out of 153 reviews" "

7.6/10

Cleanliness

6.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, and accommodated all our needs. The room was very clean, and a wonderful location! Will definitely come back, and also referring all my friends.
Stayed 1 night in Mar 2024
Response from La Caravella Positano on 13 Apr 2024
Thank you so much for stay with us, it was a pleasure. We wait you back.

10/10 Excellent

Damarys

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place close to everything and staff very friendly
Stayed 2 nights in Oct 2023

8/10 Good

Alberto Preciado

They are very nice. The “beach view” isn’t really a view and the bed is super uncomfortable. Barely slept. But you cannot beat the location. Right on the beach with own shade and chairs.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeananne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quaint, cutely decorated casita type hotel with nice patio, living room, kitchenette, bed and bath right on the beach. Unfortunately, the beach bar next door plays loud music nightly until midnight. Hotel did not include kitchen towels, soap, sponge, paper towels or wine glasses. For the nightly price, those items need to be included. Overall, we enjoyed our stay, which was four nights.
Stayed 4 nights in Sep 2023

2/10 Terrible

Mabell

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Communication with front desk is terrible. It was my 30th anniversary. The rooms AC was not working. Front desk gave us fans. It was the middle of summer. I got in touch with expedia and they denied expedia of anyone complaining on AC not working. We understand sometimes things break and stop working but not to try to fix it and find a solution and lie about no one complaining is not acceptable. They did not care to refund us any amount. It is NOT worth the MONEY. I DO NOT recommend this stay. I want at a partial refund.

10/10 Excellent

DOMINIC

Stayed 5 nights in Aug 2023

8/10 Good

Jonathan

Travelled with family
Liked: Room comfort
Great location but unwelcoming staff
Check in was confusing. You have to call and someone comes out to greet you in the courtyard. The room we had included a daybed and we asked for an extra sheet and pillowcase to cover it. We sent an email and called and the next day we were met in the courtyard by the staff who told us it was ‘not normal’ that we wanted the extra sheets. She wanted us to show her the room and accused us of hosting additional guests beyond the 2 of us (which we were not). We were also told that she would check the video surveillance to ensure we did not have additional guests (which we did not). It just left a bad taste for our stay. On the positive side, it is a great location!
Stayed 3 nights in Jun 2023

8/10 Good

Amir

Liked: Cleanliness

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness
location is good but property is dated, shower small, it is located right on the beach so if you want view from the hill is missing, no complaints overall, pictures show what apt looks like . we asked for 2 extra towels on day of departure, rosa made face but did provide ultimately.
Stayed 2 nights in May 2023

2/10 Terrible

Teal

Disliked: Cleanliness, room comfort
Positively not Positano
Worst service and property I’ve every experienced. They are not helpful and I would not recommend to stay here.
Stayed 5 nights in May 2023

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, right on the beach! Our room was upgraded which was so nice. They set up our car service too and from Naples which was so helpful. The private beach area and chairs were also so nice to have.
Stayed 5 nights in May 2023

8/10 Good

merico

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023

8/10 Good

Edder

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Amazing property, in an amazing location! Property is a little dated but views make up for it.
Response from La Caravella Positano on 10 Nov 2022
Hi, thank you very much for stay with us.

10/10 Excellent

Cristel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are big and clean, views at the beach, located directly at the beach front and nearby resto and bars. Grazie Rosa!
Stayed 2 nights in Aug 2022
Response from La Caravella Positano on 5 Sept 2022
Dear Guest,Thanks so much for stay with us in La Caravella Positano.We hope to have you here with us again very soon.Yours Sincerely.La Caravella Positano

10/10 Excellent

Patricia

Stayed 2 nights in Aug 2022
Response from La Caravella Positano on 28 Aug 2022
Dear guestsThank you very much for stay with us Your Sincerely

10/10 Excellent

MICHAEL

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
I’ve been staying in Amalfi Coast for years and this is the best property with the best location to stay at in Positano especially if you’re with children.
Stayed 4 nights in Jul 2022
Response from La Caravella Positano on 2 Aug 2022
Dear Guest, Thank you very much for stay with us. Yours Sincerely. La Caravella Positano

6/10 Okay

Kathy

Travelled with family
The highlight on this property was the location being directly across from the walkway to the beach.
Stayed 2 nights in Jul 2022
Response from La Caravella Positano on 29 Jul 2022
Thank you very much for stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Pros: Perfect location right on the beach, especially if you take the ferry to get to Positano. Cons: Shower is small and water pressure is weak.
Stayed 3 nights in May 2022
Response from La Caravella Positano on 6 Jun 2022
Thank you very much for stay with us.

10/10 Excellent

Danyella, Revere

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best location in Positano, right by the beach. The apartment is spacious and very simple, felt like we were back in the 70’s. That was not a problem at all, we chose it for the location. The walls are very thin, so if privacy is your concern, be aware that you can hear even snoring. The ladies that take care of the property are super sweet and try their best to be understood. We loved staying there. Come if an open mind and heart.
Stayed 2 nights in May 2022
Response from La Caravella Positano on 21 May 2022
thank you very much for stay with us,

4/10 Poor

Florian

Stayed 1 night in Aug 2021
Response from La Caravella Positano on 9 Aug 2021
we are sorry for your review. Yours Sincerely. La Caravella Positano

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021
Response from La Caravella Positano on 13 Jul 2021
Dear guests, thank you very much for stay with us. Yours Sincerely. La Caravella Positano

2/10 Terrible

Balkees

Disliked: Cleanliness, room comfort
Horrible experience
It was the worst. View isn’t everything. We received a double bed sea view room while our original booking was a double bed suite with a sea view terrace. The pictures aren’t the same at all. And when we tried to reach out to solve this issue no one seemed to care and they tried to convince us and normalize that the photos of the room you book aren’t always the same as the room you receive. What is that? Photos specifications and room details were all different. We were spending 1 night there and we lost half of our day trying to fix the issue which was never solved. What a waste of time and money and What a terrible hospitality. We are still shocked of what happened and the “ROOM” they gave us.
Stayed 1 night in May 2021
Response from La Caravella Positano on 31 May 2021
Dear Guest, We inform you that the Suite we have assigned you is the exactly one that you have reserved. We have many rooms, many suites, many apartments all one almost the same and we assign the rooms,suites, ectc in base the availability. On expedia.com, hotels.com etc we have generic photos of all the rooms, all the suites and all the apartments, if you see one photo you cannot pretend that will be the suite that you will have. When you check-in you see the suite that we have assigned you if was not good for you, you can ask us to move in another suites we have not received any request from you. Next time please as us to resolve the problem and not write false things, thank you. Yours Sincerely. La Caravella Positano

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, room comfort
Perfect spot for Positano Beach!!!
Great place to stay right down on the beach, with their own private beach and free access to water in pay area of beach. Property manager is super and helpful and the room was perfect for our needs for a family of 4 for a few days. This is one of the best trips we have had.
Stayed 3 nights in Aug 2020
Response from La Caravella Positano on 28 Aug 2020
Dear Guest, Thank you very much for stay with us :) Yours Sincerely. La Caravella Positano

2/10 Terrible

Verified traveller

Disliked: Room comfort
Location isn’t everything.
Where do I start...?! Currently hotels.com are liaising with the hotel regarding my complaints. - advertised as with balcony, no balcony - advertised as property with a roof terrace, hotel doesn’t have a roof terrace When we showed the check in manager the listing, she said it wasn’t her problem that the info wrong - shower with no pressure OR hot water - noisy bar down below - we were put in a room near the bar next door, noisy - the private beach has no direct access to the sea, so you have to go to the public beach / pay for Lido Check in process... met by a rude woman. When we got to the room, I pointed out that the listing said it would have a balcony, she said that not all rooms have balconies. She then proceeded to tell us it was only for one night, and to just get on with it. She then advised that we weren’t paying as much as we should due to Covid and we should feel lucky. I appreciate Covid has hit hospitality hard, but do not take it out on the people spending money with you!! I tried to call hotels.com but unfortunately got cut off twice. So we had to stay there. It was uncomfortable and I’ve never been spoken to so poorly before. My boyfriend and I understand and speak Italian so we were able to communicate with her. Also... paid twice for WiFi, no access, disputing the €20 with PayPal as paid through PayPal account. Really disappointing. The worst hotel experience I’ve ever had. PROCEED WITH CAUTION!!
Stayed 1 night in Aug 2020
Response from La Caravella Positano on 19 Aug 2020
Dear Guest, Thank you very much for stay with us at La Caravella Positano. Frist of all the we inform you that we are not a Hotel we are a residence. You have reserved a DOUBLE ROOM WITHOUT SEAVIEW, and we have gived you for make you stay more comfortable a room with partial seaview. We don't understand why everyone who booked a room without seaview come here and pretend the room with a seaview. Your room was with a little terrace better than a balcony. Our private beach area is direclty on the beach, there are clealry photos on expedia and hotels.com Also wifi access and shower works perfeclty we havn't received any reclaim from nobody. Also we havn't received any complaints from hotels.com maybe because most of what you have write here is false. Yours Sincerely. La Caravella Positano

10/10 Excellent

nabil

Travelled with family
Liked: Cleanliness, room comfort
Great hotel In Positano.
This hotel has the best location possible, just in front of the beach. The room is basic and bit noisy as we hear the room next to us yet very complete and very clean. Rosa who welcomed us was superb. She made our stay perfect!
Stayed 1 night in Jul 2020
Response from La Caravella Positano on 2 Aug 2020
Dear Guest, thank you very much for stay with. Yours Sincerely. La Caravella Positano

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from La Caravella Positano on 9 Nov 2019
Dear Guest, Thank you very much for stay with us at La Caravella Positano. We wait you here next time. Yours Sincerely. La Caravella Positano

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from La Caravella Positano on 9 Nov 2019
Dear Guest, Thank you very much for stay with us at La Caravella Positano. We wait you here next time. Yours Sincerely. La Caravella Positano

10/10 Excellent

Veeta B.

Liked: Cleanliness
Unbelievable location!!
Great place to stay! Room was very large and well decorated. Windows opened up to the main square and fully soundproof. Wonderful location and great staff!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, clean lovely room. However, I booked this room for my husband and I and since we always share a bed and room obviously, I didn’t change the 1 person to 2 people and was charged double upon arriving because there were two people staying in the one room. This has never happened to me before. I’ve never heard of a property charging per person instead of per unit/room, so I would be very careful when booking this because we paid DOUBLE the price we agreed upon when booking.
Stayed 2 nights in Oct 2019
Response from La Caravella Positano on 23 Oct 2019
Dear Guest, Thank you very much for stay at La Caravella.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it's a nice hotel in a fantastic location -- especially if you're arriving and departing Positano by ferry. Since the location does not have a lobby or a front desk - the check-in process was a bit confusing. The manger was a bit frustrated with us -- but we didn't let it ruin our trip. The rooms were clean and beds were comfortable. Yes, our window did face a cliff wall - but we knew that before we booked the room. I would definitely stay here again if I were to go back to Positano.
Stayed 1 night in Oct 2019
Response from La Caravella Positano on 20 Oct 2019
Dear Guest, Thank you very much for stay with us in Positano. Yours Sincerely. La Caravella Positano

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from La Caravella Positano on 12 Oct 2019
Dear Guest, Thank you very much for stay with us at La Caravella Positano. Yours Sincerely. La Caravella Positano

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
One of the best places to stay . I f you like water and want to swim you can get in the water in 4 minutes
Stayed 1 night in Oct 2019
Response from La Caravella Positano on 11 Oct 2019
Dear Guest, Thank you very much for stay with us at La Caravella Positano. Thank you and Yours Sincerly. La Caravella Positano

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from La Caravella Positano on 7 Oct 2019
Your review is without anything.....................no words

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rosa was great with. The location is spectacular. Will definitely be back again. We ended our 16 day honeymoon in positano. Recommend highly.
Stayed 3 nights in Sep 2019
Response from La Caravella Positano on 1 Oct 2019
Dear Guest, Thank you very much for stay with us. Yours Sincerely. La Caravella Positano

8/10 Good

M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the beach ! Rooms are spacious (had teiple occupancy reserved)
Stayed 1 night in Sep 2019
Response from La Caravella Positano on 1 Oct 2019
Dear Guest, Thank you very much for stay with us. Yours Sincerely. La Caravella Positano

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom smell pee so bad. It’s hard to find the property and customer service. We called with on answered
Stayed 2 nights in Sep 2019
Response from La Caravella Positano on 26 Sept 2019
Dear Guest, Thank you very much for stay with us at La Caravella Positano, we inform you that we have checked your room and everything was clean and withou any smell. In La Caravella there is Mrs. Rosa from 08:00am to 10:00pm it is very strange that you have not find her. Yours Sincerely. La Caravella Positano

4/10 Poor

Jamie

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from La Caravella Positano on 14 Sept 2019
We would like to know what is not good in your review............

8/10 Good

Marie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Palazzo Marzoli charme Resort, Positano on 11 Sept 2019
Dear Guest, Thank you very much for your review. Palazzo Marzoli charme Resort, Positano

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service bad, nice location
I read all of the reviews and knew that it wasn't going to be perfect, but we needed a place to stay and took a chance. The hotel was nice and the location was fabulous. The issue was the service, I don't care for a respond from the staff either as I saw the way they respond to those who offer their rightful criticisms as paying customers. Upon our return we were told we could't get an early checkin even though, via email we were told if a room was available it may work. The hotel was quiet and was not at capacity, I work in the service industry and know what an at capacity hotel looks like. That being said, that would have been fine what happened next is what set the tone for us. We asked to used the bathroom were told no very sharply and then a quick use your bathroom when you can checkin. That is just rude and bad business, we had been in transit from Rome since 7 AM and were turned away. -with what you pay for this establishment the service should have been better. Then upon our checkin, we were given a room at the very back of the inn facing the mountain. We spent a lot of time in our room and heard only three other couples come in and out, so not full. Our paperwork, the paperwork from Hotels.com, and the app said balcony I verified the wording it said balcony and listed it under "room amenities", not "hotel amenities", I nicely told this to the staff and was told I was wrong. Facts don't lie, if you advertise something honor it. Lying and false advertisement is wrong.
Stayed 1 night in Aug 2019
Response from La Caravella Positano on 6 Sept 2019
Dear Guests, Thank you very much for stay with us at La Caravella Positano. We have clearly say to you that the check-in time is from 15:00pm in case the room was ready you can take it otherwise you can leave the lugagge to us and go around. We are sorry for that but we are a residence not a hotel and we don't have a bathroom for the use of the guests. Also you're reservation was for a Room with no seaview, we have clealry informed you that your room is with no balcony and no view. Yours Sincerely. La Caravella Positano

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Showed up at this hotel and they had no record of our PREPAID expedia reservation. Hotel has no front door, you enter through an alley and back door of the building where they make you stand in a stairwell to check in. Anyway, we were told that there was no reservation and no vacancy so we had to go to another hotel and get a room for the night. On tip of this Expedia is telling us that there is no refund.
Stayed 1 night in Sep 2019

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were right on beach with fantastic views. Great balcony and they upgraded our rom to a room with full kitchen.
Stayed 1 night in Aug 2019
Response from La Caravella Positano on 4 Sept 2019
Dear Guests, Thank you very much for stay with us. Yours Sincerely. La Caravella Positano

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from La Caravella Positano on 2 Sept 2019
Dear Guest, It was a pleasure have you here with us at La Caravella Positano. Yours Sincerely. La Caravella Positano

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Right on the beach Set back and private Excellent location for the centre of town
Stayed 3 nights in Aug 2019
Response from La Caravella Positano on 2 Sept 2019
Dear Guest, Thank you very much for stay with us at "La Caravella Positano". It was a pleasure for us have you here with us. Yours Sincerely. La Caravella Positano

2/10 Terrible

Amalia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There are no amenities, your just paying for a bed that’s it. The maid service is like one woman, and she doesn’t clean at all when your there. The property manager was rude and aggressive immediately. The room was in poor condition, unclean, the beds were old, spring beds. The floors had ants all over them and of course you have to pay for WiFi daily. Convenient, if you want to be right on the beach but even that isn’t worth the trouble.
Stayed 2 nights in Aug 2019
Response from La Caravella Positano on 25 Aug 2019
Dear Guests, We inform you that all the amenities included and not included are clearly written on the website that you have use for made the reservation. Also that wifi service is for payment is clearly written on the webiste you have used. Maybe the maid that you have see for clean your room was one but we have also others maids, and they clean everything. We from the direction check every day the rooms conditions and cleaning and was in perfectly conditions, also our review on the clean are all excellent. Yours Sincerely. La Caravella Positano

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positano stay
Great accommodations
Stayed 2 nights in Aug 2019
Response from Palazzo Marzoli charme Resort, Positano on 21 Aug 2019
Dear Guest, Thank you very much for stay with us at our hotel. Palazzo Marzoli charme Resort, Positano

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
expensive for what you get........
Not well managed..........
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location was outstanding. On the beach and within walking distance of everything. Late night partying at the club nearby was a little loud.
Stayed 8 nights in Jul 2019
Response from La Caravella Positano on 8 Aug 2019
Dear guests, Thank you very much for stay with us at La Caravella Positano.

10/10 Excellent

Renee, Brisbane, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on the beach, without doubt the best and only place to stay in Positano! Every other hotel may have beautiful views but that requires you walking up and down that cliff to get to the beach - we were on the sand !! A few times we would walk up the steps for a meal or photos and it damn near killed me and we are of reasonable fitness. If your fitness isn’t great I warn you not to stay up the cliff only stay here where you can avoid the massive walk to beach and action. We had no issues with noise, we didn’t have a view as our room faced the mountain so watch for that, check in experience was “rustic Italian” and Internet was awful but apparently all of Positano has bad internet but daily when i watched others have to climb that mountain in 35 degree heat just to get back to their rooms and then get dressed and climb the stairs again for dinner, not once did I complain about my accom. My Apple Watch counted us waking 19 floors to get to dinner, 3 floors and I’m puffed. The only place to stay and relax in Positano is here, Rosa who manages, doesn’t speak a word of engiish and me not one word of Italian - made the trip even more enjoyable!! Bless her, check in requires you to wonder around until you call her name or others see you lost and call for you - it was fantastic and we got everything we needed. Truly magical
Stayed 4 nights in Jun 2019
Response from La Caravella Positano on 31 Jul 2019
Dear Guests, Thank you very much for your review. La Caravella Positano

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is brilliant. It's the only accommodation right on the beachfront.
Stayed 4 nights in Jul 2019
Response from La Caravella Positano on 31 Jul 2019
Dear Guests, Thank you very much for your review. La Caravella Positano