Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jun-2015
Great hotel with incredible views from both the rooms, restaurant and pool. We had an excellent stay. The only downside is the walk to the beach. There are many steps to get down to the beach and port and coming back up is even harder. Not a walk someone with health problems can do. The hotel does offer a shuttle service though.
3 out of 5
by A verified traveller from london

Nice hotel but all about the image.

Posted 26-Jun-2015
Advertised queen sized bed was 2 singles pushed together. The restaurant is massively overpriced for food that is high in presentation but low on taste. Disappointing when there are so many nice restaurants near by. Breakfast is ok and the decor and the pool are great.
2 out of 5
by A verified traveller

Unfortunately, completely disappointed

Posted 24-Jun-2015
I really wanted to like this hotel, and I tried hard to ignore the intolerable flaws but it was futile in the end. It's worth pointing out that I have never ever complained about a hotel before so this really is true. The good: the hotel looks lovely inside, the rooftop area is stunning, breakfast is great, view from the hilltop is superb. The bad: The noise in this hotel is an absolute deal breaker. We stayed 7 nights and were exhausted when we left, not one good nights sleep, we even had to buy earplugs. There are so many noise issues. Originally we were below ground and this was just ridiculously noisy, the elevator makes a noise all day and night, the kitchen staff slam dishes together down the hall until 1am and start again at 6am. The walls are paper thin, you can hear everything, and I do mean everything. We were moved upstairs which was slightly better so if you do stay then at least request a higher floor. The hotel is completely tiled and this acts as an acoustic nightmare, every person tramps up and down the stairs until all hours and the sound floods through all the hallways. The doors to the stair cases have no "soft close" mechanism so again, every time somebody accesses the stairs the door slams repeatedly and is so so loud all night long. It pains me to say that this is the worst hotel i have ever stayed at due to the noise. It's far from town as well so I am sure you can find a better alternative closer to town, the shuttle service has limited benefit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Incredible view

Posted 14-Jun-2015
Perched on the top of the forward mountain in Positano (splitting the two halves of the city), the view from the pool, dining patio, and breakfast room is unbelievable. Rooms have breathtaking views from their own balconies, too. Spectacular restaurant on-site. Rooms/doorways are far from "soundproof" and we heard hallway activities early in the morning. Jacuzzi tub didn't work in the room, and there is a wide spectrum of knowledge and helpfulness amongst the small front desk/concierge staff. Wireless was inconsistent, went out each time there was an afternoon storm. Still, the hotel was incredible, and we would definitely go back to Positano and Villa Franca.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Rooms a bit tired

Posted 12-Jun-2015
For what you pay to stay here, I expected more. The rooms could use some sprucing up. My sea view room, was a view only if I walked out onto the terrace which was shared with another room. The restaurant was overpriced and although the food was good, it wasn't great! Alessandro who runs the restaurant was excellent at being helpful with menu choices and local information and tips of things to do and see around Amalfi. Thanks Alessandro!
5 out of 5
Recommended
for Couples
by A verified traveller from Kensington, Maryland

Beautiful Positano

Posted 19-May-2015
Pros: The view, the food, the pool, the staff.
Cons: The floor tiles in our room were a little beat up. Could use some replacing. Aside from that, everything was great.
Location: Great location. Moderately high above the sea. Makes for great views. If you like to walk, you will have a bit of a walk down to the harbor.
We used Positano as our anchor for our trip to the Amalfi coast. Stayed in hotel for 10 days. Great decision. We loved the hotel. Beautiful view of the sea from our room as well as from the pool, dining room, breakfast room and off the lobby. We loved just hanging out at the pool. Breakfast was included and was fabulous. There is a shuttle to town which we only used once. We mostly used the stairs or road going down to the beach (only 650 steps to the beach).
5 out of 5
Recommended
for Everyone
by A verified traveller from Liverpool, UK

Lovely hotel with very helpful and friendly staff.

Posted 15-May-2015
We had a wonderful holiday, the hotel and staff were brilliant and couldn't do enough. The shuttle bus was great, picking us up each evening! We had a great time celebrating ' big birthday's' made even more special by the lovely hotel experience!
3 out of 5
by A verified traveller from florida colorado spain

Very complex location extremly expensive

Posted 11-May-2015
Pros: Staff
Cons: Making the bed
Location: Ok location our room had no view
comforter not in bed you had to make your own bed parking additional 25 euros room no view total of 300 euros for one night not worth it
4 out of 5
Recommended
for Everyone
by A verified traveller from Korea

예쁜 호텔

Posted 11-May-2015
Pros: 호텔에서의 뷰, 조식
Cons: 호텔에 처음 들어 갔을 때, 끈적한 냄새? 같은게 났습니다. 바다 근처라는 것을 감안 하여도, 개선되면 좋을 것 같습니다.
Location: 해안까지 걸어서도 가깝고, 셔틀도 무료로 이용 할 수 있습니다.
아주 만족스러운 뷰와 예쁜 인테리어 룸이 만족스럽습니다. 다만 바다 근처의 호텔이라 그런지 실내 공기가 쾌적한 편은 아니였습니다. 발코니에서 바로 바다와 해안 절벽이 보이고, 조식 및 석식도 맛있었습니다. 호텔에 셔틀을 무료로 이용할 수 있습니다.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Fantastic!

Posted 07-May-2015
We stayed here to celebrate our 10th wedding anniversary and my birthday, everything about the hotel, the stay and the staff were 10/10