Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from Australia

AMAZING

Posted 15-Jul-2014
Pros: Pool, restaurant, service, location- very close to the beach
Loved it. Every aspect was perfect. Restaurant was lovely. Pool with an incredible view. roomservice they set everything up with candelight. Couldn't have been a better romantic trip away.
5 out of 5
Recommended
for Everyone
by Lisa from San Diego, CA

Amazing Views!

Posted 24-Jun-2014
Pros: The staff and the food-wonderful!
Cons: The double beds were a little odd-would have preferred a queen size at least (one bed).
Location: The location is excellent as noted. A quick walk to the shops, restaurants and only about 90 min from Naples airport.
Our stay at Hotel Eden Roc was amazing. The staff all go out of their way to make you feel special! There is a lovely wine/cheese tasting every evening in the bar and Carlo and Salvatore make sure you are taken care of! The breakfast buffet was amazing and Tony will make you feel as though you never want to leave! The rooftop restaurant is wonderful-the service and food are top quality! Having a rooftop pool is an added bonus for those hot days when we wanted to cool off before dinner. The walk down to the beach and marina is only about 10 minutes, but not for those with issues with steep inclines and declines.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic

Posted 16-Jun-2014
Pros: The friendliness of the staff, and their efficiency in making sure that everything was just as we needed...nothing was too much trouble.
Location: Recommend Arienzo beach - get a boat there from the jetty in Positano. It's cheap, quiet compared to the town beach, and you can get a great lunch.
We have just returned from a 3 night break at the Eden Roc. It is by far the best hotel in terms of service that we have ever stayed in. The hotel arranged a car to collect us from the airport (Positano Cars) and the driver was courteous and very knowledgable, making the journey very pleasant. The welcome we received was brilliant. Our room was beautiful with a massive terrace overlooking the sea and Positano. It was very comfortable with a fully stocked mini bar and comfy bed. We ate in the Terrace restaurant for lunch and dinner and the food was amazing. All of our requests were met with no problems and they even remembered our favorite nightcaps and how much i enjoyed their homemade chocolates (which were delicious!). All of the staff were brilliant, especially Simona and Tony who is very sweet, an excellent pastry chef and makes THE BEST CAPPUCCINOS in the world!! Thanks so much to all of the staff who really made our stay a pleasure
5 out of 5
Recommended
for Everyone
by jazz

Nice hotel on the hillside with great views

Posted 14-Jun-2014
Pros: Big rooms, friendly staff and they have cable
Location: The vews along the 'walk ofthe gods' trails are fab.
Friendly and helpful staff - nothing is too much trouble. Great spot for a quiet vacation - Positano is lovely but there's not a lot going on and is not as upmarket as Portofino etc. Breakfast was good going by Italy 'norm' - I notice there have been some negative comments from other reviewers, and yes there were alot of cakes but there was more than enough non-sweet options e.g. Muesli and other cereals, toast, fresh fruit, yogurt ( although not natural/greek style), scrambled eggs, quiche and frittata etc. For other meals there are much better restaurants in and around the town.
3 out of 5
Recommended
for Everyone
by orit&eli from tlv

Nice hotel

Posted 08-Jun-2014
Hotel is very nice the staff excellent Breakfast is not as what excepted from hotel that his price rate at 600 eur The hotel is over priced
5 out of 5
Recommended
for Everyone
by Lindsay from New York, NY

Amazing start to our Honeymoon!

Posted 07-Jun-2014
This place was beautiful! The staff was so friendly and knowledgable and helpful! The hotel is gorgeous and very close to the center of town- about a 5 minute walk down a hill, but a beautiful walk and the exercise felt nice after everything we ate!! Most days we sat by the pool and ordered lunch and wine. Awesome views from the top floor where the pool was located. Don't sleep through breakfast like we did most mornings. We only caught it once and it was amazing! Probably saved us about 40-50e that morning. I would skip the massage- I've definitely had better, but literally everything else was way beyond our expectations! Staff even helped us arrange transportation to our next stop. We had room 416 which was a junior suite with a sea view. Definitely worth the upgrade. The views from our private balcony were breathtaking!! We would definitely stay here again if we are ever lucky enough to come back one day!!
5 out of 5
Recommended
for Everyone
by Hank from Springfield, Mo.

Beautiful Hotel.

Posted 04-Jun-2014
Pros: The staff, the room, the location, the breakfast buffet. In general, everything.
Cons: Can't think of anything that could be improved.
Location: Swimming in the Mediterranean, visiting the numerous shops. Taking a scooter ride to the grotto. Dining at the numerous restaurants.
We were very impressed with everything about this hotel. We were greeted by the front desk staff who personally took us to our room and explained everything about the room and the hotel facilities. The included breakfast buffet was delicious and offered an abundance of delicious pastries. The waiters were very friendly and made sure you had everything you needed. They went above what was expected to make our meal enjoyable. The room was beautiful and very well maintained. The entire staff was very friendly and did everything they could to make our stay memorable.
5 out of 5
Recommended
for Everyone
by Nancy from Chicago

Eden Roc was everything we expected and MORE!

Posted 14-May-2014
Pros: Small & intimate; only 25 rooms. Spacious rooms, well equipped.
Cons: Nothing
Location: Located by the City Tour Bus Stop. Easy to get to other towns ie Capri, Amalfi, Ravello.
The staff warmly greeted our group on arrival! We were introduced to the reception staff, dining & bar staff. Personally escorted to our room and given a tour of the facilities. The owner, Domenico Casola, and his two son's Raffaele & Lorenzo have established a wonderfully run hotel...1st CLASS!! Very nice personal touches like slippers and bathrobes, marble updated spacious bathrooms, wine tastings, spa treatments, balconies, roof top garden & pool and fantastic food. The staff (Salvatore- barman, Carlos - head waiter, Tony - breakfast waiter, Simeone, Paquel - front desk and all the others made our stay very special. Eden Roc Hotel location is great! It is only a short walk down to the center of town and a little away from the noisey shopping areas.
5 out of 5
Recommended
for Everyone
by mike

Excellent hotel. Very friendly and helpful staff.

Posted 15-Apr-2014
We had one of the ocean view suites and were very impressed with the cleanliness and presentation. The breakfast buffet had a lot to offer but could have done with a few more hot items and a few less cakes. Staff were attentive and always made the effort to smile and make you feel welcome. Well worth a visit to this hotel.
5 out of 5
Recommended
for Everyone
by Manjit from dartford, UK

Fantastic hotel with very good staff

Posted 15-Apr-2014
Great hotel and great location. Lovely views of Positano