Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Oct-2014
Very good experience; extremely conscious and supportive staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent service and a beautiful view

Posted 10-Oct-2014
Loved our honeymoon at Eden Roc. Outstanding service and staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Westchester, New York

Fabulous views excellent restaurant

Posted 21-Sep-2014
Greatest stay, large terraces with some of the best Positano views for any of your returning folks, excellent staff plus Tony's breakfast "show", excellent, apparently bit unknown, restaurant with fabulous views, bit noisy in the front and perhaps a bit expensive, but worth it I guess for Italy.
5 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia/Prague

Immaculate hotel with a wonderful view.

Posted 31-Aug-2014
Pros: The bathroom was awesome with a great sauna, whirlpool, shower combination. The balcony was lovely, private, beautiful wisteria vines and great view!
Cons: Drink prices were little high and I had to request a salad as their was no vegetable salad on the dinner menu.
Location: Location is just up the hill from the shopping area so it was away from the congestion but close enough to a get to the shopping easily.
Given the price of the hotel, I did have high expectations for this hotel but pleasantly I was not disappointed in the least. We were greeted with such a warm welcome and even though we didn't want to check in early but just leave our bags, they insisted that we just wait on the terrace and they would have our room ready in just a few minutes, well more that an hour early. We were so impressed with their dinner menu and the comfortable terrace that we even stayed for dinner, which we usually never eat in hotels. Dinner was very good, reasonably priced and the service was wonderful. We also stayed for a great wine tasting that afternoon as well. After dinner we came back to bed turn down service and a cleaned room.
4 out of 5
Recommended
for Everyone
by A verified traveller

I loved this hotel a lot

Posted 21-Aug-2014
Pros: location and the helpful stafff
Cons: nothing
I loved this hotel a lot, the location, the rooms, the view, the breakfast, and most importantly the superb staff!
5 out of 5
Recommended
for Couples
by A verified traveller from Southampton, UK

Beautiful Hotel, wonderful views and amazing staff

Posted 17-Aug-2014
Pros: Views, Room and Staff
Location: Beach nearby, Lovely Pool - shops and restaurants to visit
We got to the Hotel around 4ish and were greeted outside by Dominic - our bags were taken for us and we were shown around the hotel and then up to our room. He explained all about the location and how to get around - really helpful. The room was spotless and the view from the balcony was breathtaking. Shortly after Tony came to our room with some Prosecco! This hotel is highly recommended its in a really good location, a hilly walk to the beach which was a lovely stroll through the main shops in Positano. The food is delicious too so would recommend the restaurant. Breakfast was amazing and Tony is so lovely and friendly and takes great pride in his breakfast buffet! This is a lovely place to stay and enjoy Positano!!
5 out of 5
Recommended
for Couples
by A verified traveller from Australia

AMAZING

Posted 15-Jul-2014
Pros: Pool, restaurant, service, location- very close to the beach
Loved it. Every aspect was perfect. Restaurant was lovely. Pool with an incredible view. roomservice they set everything up with candelight. Couldn't have been a better romantic trip away.
5 out of 5
Recommended
by Josh from Los Angeles

Amazing Hotel

Posted 13-Jul-2014 on Hotels.com
We loved this hotel. Although on the main road we did not hear any of the road noise. Was quiet at night and the rooms were great. A short walk down to the beach.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 10-Jul-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Lisa from San Diego, CA

Amazing Views!

Posted 24-Jun-2014
Pros: The staff and the food-wonderful!
Cons: The double beds were a little odd-would have preferred a queen size at least (one bed).
Location: The location is excellent as noted. A quick walk to the shops, restaurants and only about 90 min from Naples airport.
Our stay at Hotel Eden Roc was amazing. The staff all go out of their way to make you feel special! There is a lovely wine/cheese tasting every evening in the bar and Carlo and Salvatore make sure you are taken care of! The breakfast buffet was amazing and Tony will make you feel as though you never want to leave! The rooftop restaurant is wonderful-the service and food are top quality! Having a rooftop pool is an added bonus for those hot days when we wanted to cool off before dinner. The walk down to the beach and marina is only about 10 minutes, but not for those with issues with steep inclines and declines.