Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travellerfrom SAITAMA JAPAN

ベランダにプールの様な温水ジャグジー付インペリアル・スイート

Posted 14-May-2015
Pros: 文字通りエデンの園の様な室内の作り、ベランダのジャグジーと室内の浴槽も全身シャワー付、とてもロマンチックなホテルです。インペリアル・スイートがお勧め。
Cons: 特になし
Location: ポジターノ市内散策、また、アマルフィーの街までも車で30-40分なので、アマルフィーに宿泊するよりポジターノ宿泊をお勧めします。
室内も広く、ベランダに3-4人で入れるぐらいの温水ジャグジー付、ポジターノの美しい街並みがベランダから見渡せる、 素敵に部屋でした。スタッフも親切でフレンドリー、幸せな2泊でした。 アマルフィー海岸ではベストな街です。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Maghull

Lovely Hotel

Posted 28-Apr-2015
The hotel was wonderful. The only negative point, if you have young children, is the hotel is on the main road with very little pavement. I would not feel comfortable pushing my granddaughter in her pram along the road albeit it is only a short distance to the road leading to the centre.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Kansas City, MO USA

Wonderful Experience!

Posted 27-Apr-2015
Pros: The view is wonderful, and the rooms so clean. A big surprise was the high quality of the restaurant....we ate there two evenings it was so good!
Cons: Bed was a bit hard the first night, but that was taken care of as soon as we asked if something could be done to soften the mattress (with featherbed)
Location: Amalfie and Ravello were great, the drive quite an experience....not for the timid. Shopping is great, linens and ceramics especially.
From the moment we checked in we were constantly reminded of how service minded the Eden Roc is. Happy, pleasant staff was always ready to help, suggest, and take care of any request. From Tony at breakfast everyday to Carlo in the restaurant and bar in the evenings we loved every minute. Don't miss the wine tasting, it is not free but it is reasonable and a great experience. And if you want something other than wine the bar is full service and has an extensive cocktail list....Carlo was a bartender early in his career and he and the rest of the staff can make you anything you want. The front desk was extremely helpful in explaining things to do, making reservations, and answering any and all questions. Again, we would stay again in a heart beat!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom usa

Room with a view

Posted 31-Mar-2015
positive is a fairyland location for anyone to visit. The Eden Roc provides a great spot to view the Mediterranean to explore the town and to have a great meal. The staff is fantastic.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Philadelphia

Great hotel in a beautiful town

Posted 18-Mar-2015
Pros: The staff was magnificent and special thanks to Carlo and Giogio for taking such great care of us in the wine bar.
Cons: I really think it was just perfect.
Location: Location accessible to lower beach area. Some great stores for shopping. Go to Ristorante Mediteranneo for lunch/dinner. Day trip to Ravella/Amalfi.
We extended our trip to Rome to speand 4 days in Positano staying at the Eden Roc. One of the nicest hotels I have ever stayed at. Great rooms but most importantly was the great staff. From the front esk with Domenic to Tony managing his morning buffet to 'Mr' Carlo and Giorgio running the wine bar and dinners, it all added up to an unforgettable stay along the Amalfi Coast. Oh, did I mention the views out to the Mediterranean or the Jacuzzi on our balcony? Wow!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom korea

Very very kind staff and nice restaurant!!!!!

Posted 15-Mar-2015
Very very kind staff and nice restaurant!!!!! Also closed to beach and nice parking assistance
5 out of 5
Recommended
for Everyone
by A verified traveller

Friendly, helpful staff

Posted 14-Mar-2015
We had a nice, bright room with a top view; and the staff were super-helpful. It was one of the few places open pre-season.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom new york, ny

Excellent experience

Posted 11-Mar-2015
Very hospitable staff. Enjoyed our stay at hotel. Will visit again
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing

Posted 11-Mar-2015
Best hotel staff , they treat you like family Certainly will go back
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Denver, CO

The start of our 4 city Italy vacation

Posted 21-Nov-2014
We stayed at the Eden Roc one week before they closed for the season but you would never have known it. The service was simply AMAZING. All of the staff from the front desk to housekeeping was delighted to serve you. The breakfast server, Tony, was great. Every day he made you feel like you were at home and remembered your beverage preferences for each day. My wife and I were staying for our anniversary and Tony already knew who we were and our occasion on our first morning. He even provided us a special tart each morning to help us celebrate. Grazie Tony! Our stay at the Eden Roc was sent over the top by our OUTSTANDING evening server Carlo. Carlo delivered our room service the first night and set up a lovely candle light dinner on our patio for us. The next day we were surprised to find that Carlo was our server in the restaurant as well. We did not stop talking about Carlo for our entire trip. His service was impeccable but what really set him apart was his intentional effort to get to know us and help to ensure that our vacation was perfect. We asked him questions about the local busses and sights and he was very knowledgeable and helpful. We never had the opportunity to meet the chef but the food at every meal was unparalleled. It became the bar by which we measured all our other meals in Rome, Florence, and Venice and we never found its equal! It is because of this memorable service and the beauty of the property that we will make every effort to return!