Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom usa

Room with a view

Posted 31-Mar-2015
positive is a fairyland location for anyone to visit. The Eden Roc provides a great spot to view the Mediterranean to explore the town and to have a great meal. The staff is fantastic.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Philadelphia

Great hotel in a beautiful town

Posted 18-Mar-2015
Pros: The staff was magnificent and special thanks to Carlo and Giogio for taking such great care of us in the wine bar.
Cons: I really think it was just perfect.
Location: Location accessible to lower beach area. Some great stores for shopping. Go to Ristorante Mediteranneo for lunch/dinner. Day trip to Ravella/Amalfi.
We extended our trip to Rome to speand 4 days in Positano staying at the Eden Roc. One of the nicest hotels I have ever stayed at. Great rooms but most importantly was the great staff. From the front esk with Domenic to Tony managing his morning buffet to 'Mr' Carlo and Giorgio running the wine bar and dinners, it all added up to an unforgettable stay along the Amalfi Coast. Oh, did I mention the views out to the Mediterranean or the Jacuzzi on our balcony? Wow!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom korea

Very very kind staff and nice restaurant!!!!!

Posted 15-Mar-2015
Very very kind staff and nice restaurant!!!!! Also closed to beach and nice parking assistance
5 out of 5
Recommended
for Everyone
by A verified traveller

Friendly, helpful staff

Posted 14-Mar-2015
We had a nice, bright room with a top view; and the staff were super-helpful. It was one of the few places open pre-season.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom new york, ny

Excellent experience

Posted 11-Mar-2015
Very hospitable staff. Enjoyed our stay at hotel. Will visit again
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing

Posted 11-Mar-2015
Best hotel staff , they treat you like family Certainly will go back
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Denver, CO

The start of our 4 city Italy vacation

Posted 21-Nov-2014
We stayed at the Eden Roc one week before they closed for the season but you would never have known it. The service was simply AMAZING. All of the staff from the front desk to housekeeping was delighted to serve you. The breakfast server, Tony, was great. Every day he made you feel like you were at home and remembered your beverage preferences for each day. My wife and I were staying for our anniversary and Tony already knew who we were and our occasion on our first morning. He even provided us a special tart each morning to help us celebrate. Grazie Tony! Our stay at the Eden Roc was sent over the top by our OUTSTANDING evening server Carlo. Carlo delivered our room service the first night and set up a lovely candle light dinner on our patio for us. The next day we were surprised to find that Carlo was our server in the restaurant as well. We did not stop talking about Carlo for our entire trip. His service was impeccable but what really set him apart was his intentional effort to get to know us and help to ensure that our vacation was perfect. We asked him questions about the local busses and sights and he was very knowledgeable and helpful. We never had the opportunity to meet the chef but the food at every meal was unparalleled. It became the bar by which we measured all our other meals in Rome, Florence, and Venice and we never found its equal! It is because of this memorable service and the beauty of the property that we will make every effort to return!
5 out of 5
Recommended
for Couples
by WANDAfrom Florida, USA

Beautiful Positano

Posted 04-Nov-2014 on Hotels.com
Hotel was Great! Service was excellent from all employees that were very professionals and always happy to serve and help you in anything you need. Special thanks to Pascal!! Location was perfect, walking distance to the beach, restaurants and stores. Our room had a furnished balcony with beautiful view to the Mediterranean. Room was very pretty, big, nice furniture and very clean. Beautiful bathroom with jacussi. Breakfast was excellent with a big selection of food. Parking was available and they took care of parking the car for us. We will stay there again and recommend it to our friends.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bella Vista, Arkansas, U.S.A.

Best hotel in Positano!!

Posted 31-Oct-2014
We were in Rome and traveled to Positano from there. We had no idea of the hotel or any if the area. I booked this room strictly from Expedia reviews. We could not have been more pleased!! The service is the best to any we have encountered. The staff went out of their way to accommodate us and the facilities are top rate. The complimentary breakfast was an added bonus, along with a 5star restaurant, with most produce grown in their gardens. It was incredible, convenient, and right on the road so no climbing to get there. You can't go wrong with this hotel!!!!!
4 out of 5
Recommended
for Couples
by Yongseongfrom Seoul, Korea

Excellent but noise

Posted 30-Oct-2014 on Hotels.com
Excellent except noise and smell from cars and motorbikes..This hotel is side of main traffic road of Amalfi coast..