What a magical place to stay. First class accommodation and the staff couldn't be more helpful or friendly. This place certainly lives up to its reputation - everything we hoped for and more. The welcome, the beautiful "rooms" (they are much more than this!), the cleanliness and the game drives themselves. It was an unforgettable experience and one that we would encourage anyone to participate in.
We can't say enough about the marvelous time we had. The food was beyond wonderful, game drives magnificent, hospitality could not have been better or more welcoming. Our Ranger Ruan was well educated and informative. For anyone with children they have a children's program that sets the parents free to enjoy the game drives and other times while they are entertained with their own staff. We are grandparents and had no children with us, but we were impressed about what we saw. We happen to be there for Valentines Day and things were nicely decorated for the holiday, each dinner had animal folded napkins, etc.
This lodge goes all the way in customer service. You leave your car at the office and from that point you worry about nothing. You are transported back to the lodge by your personal guide and are treated to a luxurious experience from start to finish. You have your own personal butler and guide who will be at your service throughout your stay. The accommodations are 5 star and overlooking the water hole below your private deck and plunge pool. Your chef will provide you with some great meals and is more than willing to prepare whatever you desire. Matthew was nice enough to prepare a Banoffy pie for us on the day of our departure. We stayed there for 3 days at the end our 18 day vacation in South Africa and was a great way to unwind and relax before traveling back to Washington. You will enjoy 2 game drives per day. We had Jason and were very happy with the expert care provided and all the information he shared with us on the drives. We had some great game drives and will remember the experiences for years to come. Jason was able to get us close enough for some great pictures. In closing it was a wonderful experience at the end of Bill and Sandy's excellant adventures in South Africa.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.