Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
67% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
2.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Not the luxury hotel we thought

Posted 25-Nov-2014
Pros: Nice sauna in the basement, decent breakfast buffet in the morning, very good location in the heart of Bolzano
Cons: Decor, furniture, beds, shower. An old historic hotel doesn't need to be dingy, it could be luxury.
Location: Take a tour of the nearby orchards and vinyards. Rent a bike and check out the nearby castles.
The Luna hotel is great if you enjoy the details of a very old historic hotel, would like to take baths, and would like a sauna in your hotel. However for us, a mid-twenties couple, this hotel was disappointing. The decor was less than inspiring, the shower sprays water all over the floor, the furniture is ancient. We were excited about the spa in the basement which has a nice sauna and a luke-warm tub, but it didn't overcome the creepy paintings in the hallway or the mint green wall paper in our room. Overall I will not be returning.
3 out of 5
Recommended
for Everyone
by A verified traveller

Humdrum 4 Star

Posted 16-Aug-2014
Pros: location
Cons: lots - see above
Location: too many to mention. go to the tourist info office at walther square
Location is great - right at the edge of the old town. Walk to almost all shops and museums. Beds are double twin, with stiff mattresses, not very comfortable decor is old - maybe on purpose. they could use more efficient furniture and layout. there are almost no amenities - no creams, only body gel/shampoo combos. Breakfast service is not bad but always the same and a bit slow. Dinner at the restaurant is a slow tortured affair. Not well managed. With so many restaurants in town close by there is no point to eat there.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice alpine atmosphere

Posted 18-Sep-2013
The hotel is comfortable and the staff very helpful. The buffet breakfast was impressive and the bar and lounge facilities OK. Some of the furniture and fittings are starting to look a bit tired but everything worked all right. We had one of the slightly bigger rooms which had a nice balcony.
3 out of 5
by A verified traveller

Not a 4 star hotel

Posted 08-Jul-2012
Pros: Great location
Cons: Not a 4 star hotel
Location is great, but this is not a 4 star hotel. Miny shower, missin ammenities.
5 out of 5
Recommended
by A verified traveller

Excellent choice

Posted 01-Sep-2011 on Hotels.com
Just a few blocks from the train and bus stations. Very clean. Very friendly staff. Good breakfast. Absolutely no complaints.
5 out of 5
Recommended
by A verified travellerfrom Amityville, NY

Fine hotel.

Posted 02-Dec-2009
Great breakfast. Central location. Friendly staff. Bathroom was very clean. Room wasn't very attractive, it was completely blue from bottom to top, ceilings too. Other than that, I would recommend and stay again.