Junior Room | Down duvets, minibar, in-room safe, individually furnished
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Reviews of Hotel Cristallo

4.5 out of 5
Hotel Cristallo
Via Verda 3, La Villa, Badia, BZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 53 out of 70 reviews" "
Rating 8 - Good. 13 out of 70 reviews" "
Rating 6 - Okay. 3 out of 70 reviews" "
Rating 4 - Poor. 0 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem in the Dolomites
thoroughly enjoyed our stay at this beautiful hotel. room and all facilities are fantastic and we like the rustic but modern design.
Stayed 7 nights in Sep 2022

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Лучший отель в котором мы останавливались! Персонал 10/10 Чистота 10/10 Удобства 10/10 Местность 10/10 Спа-зона 10/10 Кухня 10/10 Понравилось абсолютно все! Бронировали номер стандарт, но при заселении нам предложили люкс с видом на горы без доплаты. Мы были в приятном шоке. В номере больше всего понравился камин, терраса с шезлонгами, панорамные окна с видом на горы, ванна отдельная от душа. Прекрасная спа-зона, в которую входит внешний бассейн с подогревом, внутренний бассейн, детский бассейн, джакузи, 4 вида саун, несколько релакс-зон, гидромассаж для ног. В спа-зоне есть уголок, где стоят угощения для постояльцев (разные виды напитков, орешки, сухофрукты, свежие фрукты). Отличные завтраки! Я впервые довольна классическими европейскими завтраками. Большое разнообразие блюд и все очень вкусное! Дополнительно мы оплачивали ужин, 32€ с человека. На ужине есть возможность сделать заказ на несколько позиций из меню. Не шведский стол. Так же здесь самый добрый и отзывчивый персонал, который нам встречался в отелях. Hotel Cristallo, мы влюбились в вас по уши!❤️ Вернемся еще ОБЯЗАТЕЛЬНО!
Stayed 2 nights in Oct 2021

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommended
We felt sooooo spoiled
Stayed 1 night in Sep 2021

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect honeymoon visit to dolomites
We stayed at Hotel cristallo at the recommendation of our friends who spent time there during their honeymoon to Italy. We followed suit and it did not disappoint! The service was impeccable, the friendliest staff. Gorgeous views and locations secluded away but still only a few minutes from the local towns. It was perfect and we also partook in the Turkish baths which was fun as that’s not typical in American resorts. Definitely do dinner st La Gana. It’s not cheap but for two people and a bottle of wine, we spent under $130 Euro and was quite possibly one of the best meals we’ve ever had. Will highly recommend!
Stayed 2 nights in Sep 2019

10/10 Excellent

Fabrizio, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from anyone at Cristallo. The owners provided extra activities like excursions in the mountains and wine tasting. Their staff was accommodating to special requests and always with a smile! Great facilities in a dream location.
Stayed 4 nights in Jul 2019

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Days in the MTNS/HEAVEN
The staff has thought about every single detail so you don't have to. Executed to the highest level i might add. I will definitely return soon. AMAZING
Stayed 3 nights in Jun 2019

10/10 Excellent

Mindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel and staff!
Excellent hotel and staff. Very pleasant and helpful staff. Excellent food. Free drinks and hors d'oeuvres on Sunday nights; nice. Location was close to busy road so a bit noisy. We needed earplugs to sleep. Also no AC and if you opened door to balcony for ventilation at night it was noisy due to cars on road. Maybe they should add ceiling fans to the rooms. Would definitely stay there again.
Stayed 4 nights in Sep 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!!!!
Only issue was room was hot.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel outside of small town in Dolomites
We loved this hotel. The room was beautiful, an upgrade for our entire stay to the Dolomite Suite. Highly recommend this room. Staff could not be nicer and more helpful. The food is excellent. The spa treatments were terrific. Location put us in an excellent spot to explore the Alta Badia and Dolomites for 4 days where we did some great hiking and driving tours. Also, conveniently located to a walking path along the river about 30 minutes from main part of town and in the opposite direction a nearby village. Couldn't have been a nicer stay!! Would recommend it.
Stayed 4 nights in Jul 2017

10/10 Excellent

nancy, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel!
We chose Hotel Cristallo without knowing much about this area. We are so glad for this choice. The hotel is between Corvara and La Villa, with a lovely walking/biking trail connecting the two. We purchased a 3 day pass for the cable cars rented mountain bikes, and found the most beautiful trails to ride. The beauty of this area is beyond anything we have ever seen and we loved every minute of our visit. The room was immaculate, the round bed was firm and comfortable. We had breakfast and dinner each day and the menu was lovely. Breakfast was positively decadent! All of the staff were friendly and helpful and we would really love to come back again, maybe to ski next time.
Stayed 5 nights in Jul 2017

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel
My wife and I just got back from our honeymoon in Italy. Out of all the places we stayed, Hotel Cristallo was by far the best. From the time we walked in, we were treated so well by the staff. The hotel itself was amazing: comfortable rooms, great outdoor area, and the spa area was amazing. We also had dinner the one night we stayed and it was by far the best dinner of our trip. Compliments to the chef. They set up a special table for us at dinner since it was our honeymoon. Our only regret is that we didn't book more time at this hotel. If we ever return to the Dolomites we will definitely be staying here again. Might be the best hotel we have ever stayed in.
Stayed 1 night in Jul 2017

8/10 Good

David, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable, smart hotel
Stayed here for 6 nights whilst hiking in June. Friendly staff, not too big, very good kitchen. Outside La Villa, so transport required to access village.
Stayed 6 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very noisy on busy highway
Very good food but very noisy on busy highway. Nice facilities

10/10 Excellent

Katerina, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Fantastic!
Response from Hotel Cristallo on 7 Nov 2015
Dear Guest, many thanks for Your nice review! We are glad you enjoyed your stay, and we can´t wait to have You in our House again. In the meanwhile, we wish You all the best. Fam. Schanung and Collaborators

10/10 Excellent

Daniel, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Visit
Lovely modern hotel with excellent amenities, services, and food. It is a bit out of town, so a shuttle ride or car is needed to get you to the local villages for trips up the mountain. Welcoming to families.
Response from Hotel Cristallo on 9 Sept 2015
Dear Guest, many thanks for your nice review. It´s a pleasure for us to read our Guests had a great time in our House. We hope to Welcome You again! Best greetings, Fam. Schanung and Collaborators

10/10 Excellent

Libbie, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in beautiful Badia
Staff was super great, helpful and personable. Food and dinners were excellent. Pool has a funky layout, but everything is clean. Very high recommendation.
Response from Hotel Cristallo on 9 Sept 2015
Dear Guest, it´s a pleasure to read Your comment, thank You! Hopefully we will meet again in our House for a new warm Welcome. In the meanwhile, we wish You all the best! Fam. Schanung and Collaborators

10/10 Excellent

Martin, nicaragua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatiful hotel in Alta Badia
Had a great skiing trip to the Dolomites, the hotel is located between the small villages of Corvara and La Villa, great service, confortable rooms. Had dinner at their restaurant, very good. I would highly recommend this hotel, the village and the skiing!!
Response from Francesco Schanung on 16 Jul 2015
Dear Guest, thank you for the positive review. We are very happy that you enjoyed your stay at our hotel during the last winter. It was a great pleasure to have you with us and we hope to welcome you again. Our best regards from La Villa Fam. Schanung with staff

10/10 Excellent

Paul, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truely brilliant hotel in paradise
What can I say, from the perfect location, wonderful room and in house amenities (spa, sauna, pool, wellness) and just the best reception staff who were so, so helpful. And then the restaurant, wow, every meal was a culinary delight, and so cheap. All the staff are so well trained, attentive and cheerful. A perfect hotel in a perfect place, whether solo or couples or a family group. An absolute gem!
Response from Hotel Cristallo on 9 Sept 2015
Dear Guest, we are so glad by reading Your beautiful review! It´s so important to us that our Guests bring great memories of our House once back home. We hope we will have the chance to meet again in Alta Badia! Greetings, Fam. Schanung and Collaborators

10/10 Excellent

Sebas, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option for the perfect holiday!...
Although the hotel is located in between two villages, it has all the facilities needed for a perfect stay. After a day hiking in the Dolomites, the spa is just perfect to relax before a fantastic dinner at the hotel's restaurant. All in a charming atmosphere, and with extremely friendly staff. Highly recommended!!
Response from Hotel Cristallo on 9 Sept 2015
Dear Guest, many thanks for your nice review! We are happy to know You spent a wonderful time in our House, and we hope to have the chance to see You again! All the best, Fam. Schanung and Collaborators

10/10 Excellent

Sharon, Incline Village

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect service, amenities, and rooms!
We thoroughly enjoyed our stay at Hotel Cristallo and all of the activities available. We hiked jaw dropping scenery with Lucca. We learned about regional wines with a wonderful wine tasting hosted by Emanuella . We relaxed in the sauna & spa and marveled at the view from our room. I strongly recommend booking with Half Pennsione as the food was not only excellent, but varied with many choices. Michele and his staff are multilingual and Always accommodating. It was a thoroughly marvelous stay. Management is clearly wonderful and staff are happy. Val Di Badia and La Villa is the perfect location for touring the region. Check out the website for activities during your stay. The hotel offers many events but often with between 10-12 people participating to allow for a special experience. We are already planning our return.
Response from Hotel Cristallo on 9 Sept 2015
Dear Guest, it´s a pleasure reading Your comment: thank You! We are so glad You had a wonderful stay in our House, and we are looking forward to Welcome You again for many more days in the Dolomites! Best greetings from La Villa, Fam. Schanung and Collaborators

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing setting with wonderful restaurant
Had a fantastic stay! The hotel restaurant's award winning chef cooked for the former pope and our meal there out of this world! Did not know about the restaurant La Gana but so lucky we decided to eat there! Hotel room very nice, indoor pool lovely, good breakfast included. Had a family suite for 4. Good base to do hiking in the area, would love to come back and ski some day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Essen. Sehr guter Spa-Bereich. Sehr freundliches Personal. Eigener Ski-Bus.
Stayed 5 nights in Mar 2024

10/10 Excellent

Yongchang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staffs and welcoming mood
Staffs at reception were kind and professional. Welcome and farewell were satisfactory. Spa facility was generally excellent except for the case that no warm water was provided at shower booth in indoor pool around dinner time. Rest of it, overall service and facility were exceptional. I would like to visit again.
Stayed 1 night in Jul 2023

6/10 Okay

David

Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne Hotel mit ein Wellness Anlage
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

10/10 Excellent

Udo, Augsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr feudliches Personal. Herzlicher Empfang. Super Hotel, sehr sauber. Toller Spa Bereich. Hervorragendes Essen und gute Parkmöglichkeiten. Was will man mehr. Haben uns sehr gut gefühlt. Ein Danke an das Haus!
Stayed 2 nights in Sep 2020

8/10 Good

Jan

Liked: Cleanliness, staff & service, room comfort
Akzeptables Hotel
Die Zimmer sind sehr rustikal und haben eine einfache Ausstattung, aber der Wellness Bereich des Hotels ist traumhaft. Eine der Saunas hat eine Glasfront zur Poollandschaft, was etwas gewöhnungsbedürftig ist.
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura ha una spa moderna molto curata , Anche la colazione è molto ricca e attenta alle esigenze della clientela. Personale molto gentile .
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendida atmosfera in cui immergersi
L'accoglienza, la disponibilità e l'attenzione verso gli ospiti si respira dal primo momento. Già alla reception e nella hall si apprezzano i dettagli e la scelta dei materiali; il legno, la luce e i profumi sono in continuità con il magnifico ambiente esterno. La Suite Bellavista si trova nella parte più nuova della struttura, 47 metri quadri di coccole in ogni angolo, si cammina rigorosamente scalzi sul pavimento, credo di legno di cirmolo. Entrando si è subito avvolti dal calore e dal profumo del legno, gli spazi sono organizzati in modo ottimale. Così come la suite anche la nuovissima SPA impiega materiali naturali per rendere l'esperienza tra interno ed esterno un continuum unico, piacevole ed impagabile. Per una coccola in più abbiamo apprezzato anche la beauty farm, lunghi e distensivi massaggi eseguiti alla perfezione. Il ristoro del palato è garantito sia dal buffet di frutta e tisane nella SPA, sia dalla abbondante merenda del pomeriggio che ci fa scoprire spazi interni sempre piacevoli e curati. Colazione e cena sono sempre ricche e varie, il personale di sala e di cucina è sempre attento, gioviale e l'impronta generale si riflette anche sulle scelte culinarie. Per noi le Dolomiti sono incomparabili e preziose, il contesto dell'alta badia ci ha tolto il fiato più volte con i suoi prati, i boschi, gli animali, la ricchezza di sapori e la gentilezza di tutti; e l'Hotel Cristallo ha catalizzato tutto questo regalandoci momenti unici.
Suite Bellavista
Ristorante, bar, giardino esterno
SPA
La magica cantina
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ausgezeichnet. Der Service, die Freundlichkeit und Hilfsbereitschaft hervorragend. Küche sehr gut.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuovissima e ben curata nei minimi dettagli, buona la ristorazione, ottimi i servizi e la cordialità del personale.. unico appunto riguardo all’insonorizzazione della camera
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Great stay in the dolomites
Tremendous resort, excellent service and very helpful staff. Stayed for three nights while exploring the alpine roads nearby. Also enjoyed the spa.
Stayed 2 nights in Sep 2018

10/10 Excellent

kyoungok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
내년에도 갈 예정인 곳
호텔 주변에 도보로 산책할 수 있는 곳이 없다는 것을 제외하고는 만족스러운 호텔임
Stayed 3 nights in Jul 2018

10/10 Excellent

Basti, Nürnberg, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir sind sehr herzlich empfangen worden und das hat sich durch unseren ganzen Aufenthalt gezogen. Das Personal ist super freundlich! Ins Hotel Cristallo würde ich jederzeit wieder kommen.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxus in den Dolomiten
Stayed 1 night in Jul 2018

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour un séjour de remise en forme
La situation géographique permet de visiter la région , d'autant que le personnel de l'accueil est charmant et donne de précieux conseils. Pour les marcheurs, ne manquez pas le tour des 3 cimes (un peu après le lac de Misurina) La demi pension est très bien (varié, choix et présentation)
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach wohlfühlen
Super Essen!! Moderne Einrichtung, sehr neu! Nettes Personal, ruhiges Zimmer, schöner Wellnessbereich. Nochmal sehr gutes Essen!!!
Stayed 1 night in Sep 2017

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Upgraded to a suite was highly appreciated. Bartender Thomas is such a master in his profession, skilled and creative. Food is absolutely delicious and excellent variation. The spa section is magnificent. The waiters were really attentive and multi-lingual. Overall a great stay and we look forward to yet another stay, gladly during the ski season.
Stayed 3 nights in Jul 2017

8/10 Good

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto benissimo meno la cena era appena discreta con buffet antipasti scarso ,colazione ottima ,camera bella .
Stayed 1 night in Jul 2017

2/10 Terrible

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location stupenda, servizi fantastici, personale disponibile e accogliente, cucina spettacolare. Stavamo terminando questa settimana idilliaca al meglio, contentissimi dell'esperienza. Tutto ciò è stato rovinato dall'ultima notte, alle 01.20 circa suona l'allarme antincendio, ci svegliamo di soprassalto, ci mettiamo due stracci addosso, prendiamo il bambino (11 mesi) dal lettino, e scendiamo le scale fino ad arrivare alla reception. Lì troviamo due ragazzi (presumo personale dell'albergo) che stanno armeggiando con la scatola dell'allarme, riavviano il sistema, e termina l'allarme. Falso allarme, dicono, e successo altre volte quest'inverno. E tutti a nanna, senza sapere se effettivamente fosse un falso allarme o meno. Inutile dire che, tra lo spavento tremendo, tra il dubbio che ci ronzava in testa, abbiamo dormito poco o nulla. La mattina, prima del check out, chiedo spiegazione, ma come risposta ricevo un laconico "non sappiamo ancora, stiamo verificando". Forse si pensa che la gente sia stupida. diciamo, 5/6 da sogno, 1/6 da incubo. Delusi.
Stayed 6 nights in Jun 2017

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel med fantastisk mat och fin service
Vi hade det mycket bra och trivdes på Hotel Cristallo. Fantastisk mat!!! Fin service!! Shuttelbus till både LaVilla och Corvara. Vi hade en rund säng som var jobbig att sova i, små badlakan och en hund som var ägarens som stod bunden ute på baksidan hela dagarna i snön - vi påtalade detta!!

8/10 Good

Massimo

Liked: Cleanliness, staff & service, room comfort
Piatti al ristorante di alta cucina
Albergo carino con un buon rapporto qualità prezzo