Very difficult to find as signage is small and several yards off the main road. There were problems with the programming of the room keys/cards (several guests had this problem) and the kitchenette had no supplies in it.
Fortunately I hadn't planned to cook for the one-night stay. The room was clean and the beds were comfortable. I was
also disappointed there is no ice machine anywhere in the hotel. I mentioned no cookware of any kind in the room (not even a coffee pot) when checking out and was told that I was supposed to get a phone call asking if I wanted any supplies but I received no such call. Staff was courteous and attentive so I will still recommend Extended Stay however this experience was a bit embarrassing as I had a guest that was also shocked there weren't even cups in the room!
The room was more than very nice. TV was huge. Facilities were more than enough. Location was terrific. Access to everywhere. Wifi was slow. Infrastructure needs upgrading. Elevators were out of service. Ice machines need to be on each floor. Device connections to TV didn't work in our room. Overall, would I stay there again? In a heartbeat as long as the elevators are working.
"Trip to GA w/family to watch the DCI competition!"
Reserving was easy.
I called spoke to Belle the night before our stay to see if we could get an early check in. She said sure but to call the front desk in the morning. I called in the morning and the "guy" that answered the phone did NOT introduce himself or ask my name all that was said was I'm calling to check in early & he said that's not possible and hung up. HOW RUDE!!! We made it to the hotel and Belle was at the front desk, she checked us in and stated we could have checked in earlier. This was soooooo upsetting after driving 16 hours and waiting till check in time. Had we known earlier would have been a huge benefit for me & my family.
Then we get to the room and it was not cleaned! It was dirty and beds were not made!!!!
Went to speak to Belle and she moved us to a different room. It was clean but the noise factor was horrible after midnight. I had to call the front desk twice and also knocked on the room door a floor above us. Breakfast was good, location was good, they have a really nice pool/recreation area outside of the hotel, & parking was unlimited/safe.
Checkout was smooth!
Alpharetta, located less than 30 miles (48 km) from downtown Atlanta, combines a scenic location with Southern charm and sophistication. The city’s rich history can be seen at the Mansell House, a Queen Anne-style home built in 1912 and home to the Alpharetta Historical Society. Milton Log Cabin was built by Future Farmers of America students during the 1934-35 school year. North Point Mall features the only American Girl Boutique and Bistro in the southeast.
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