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Reviews of Rock Noir Hôtel & Spa

4 out of 5
Rock Noir Hôtel & Spa
Place de l'Aravet, La Salle-les-Alpes, Hautes Alpes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 89 reviews" "
Rating 8 - Good. 34 out of 89 reviews" "
Rating 6 - Okay. 4 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aneil, Metuchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with all the necessary hotel conveniences. Our room was fresh and clean and accessible with a little one. There is a spa pool…make reservations and enjoy.
Stayed 3 nights in Aug 2023

10/10 Excellent

Delina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel had such a lovely holiday
Stayed 7 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2020

8/10 Good

pascal, dublin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like : the employees are energetic and helpful - you will not be wanting nor waiting. not like : the room was looking towards the road which even though it is not right there, it is still noisy from early in the morning. Still the bed was so comfortable we stayed comfortably in bed.
Stayed 3 nights in Jul 2020

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. The rooms are clean and modern and the hotel is perfectly situated in front of a ski lift to get quickly onto the slopes if you’re skiing and it was absolutely perfect for seeing the firework display from the balcony. It’s great that the spa is adults only after a certain time. The only negative... It’s a shame the hotel doesn’t have a car park.
Stayed 1 night in Feb 2020

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect for a ski trip, you just have to walk over the road and a ski lift awaits to take you up to the slopes. Lovely hotel
Stayed 2 nights in Feb 2020

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at the edge of the slope
We loved our stay here. The room was lovely, the staff were so charming and friendly and the position was right at the edge of the slope. The only thing we thought could be improved was the spa. So much love has gone into making this hotel look great but the spa seems like a bit of an afterthought. It would be great to have a nice scent, a quieter airconditioner, and not allow kids to jump into the small pool.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, ultra comfortable beds, beautiful views, brand new and modern decor
Stayed 2 nights in Jun 2019

10/10 Excellent

Gustavs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Karlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel
Stayed 5 nights here in early March in a cosy double room as a couple with a group for skiing at Serre Chevalier. The location of the hotel couldn't be better - across the street from cable car and near central village with shops, bars, restaurants and convenient parking. The village seemed rather quiet and caters mostly for families - might have something to do with visiting during the peak of French school holidays. Hotel is planned well and never felt crowded despite being almost full. Pool and sauna is very nice after a day of skiing, just need to pay a little bit of attention to when other guests are visiting and adjust your own timing so that the area isn't overcrowded. The breakfast is very very good and I didn't even manage to try all of the selection during 5 days. My only suggestion is to have drinking water available more easily during the breakfast instead of replenishing wasteful individual bottles of water - there was a large jug of water available at the lobby the rest of the time, so why not early morning. Afternoon snack every day with cakes and sweets was very pleasant, the only problem was that staff couldn't replenish it fast enough. We had dinner once and it was OK but not amazingly good and felt overpriced. Rooms are small and could have used more hooks on walls for hanging wet clothing, but otherwise are perfectly adequate for a couple and very nicely furnished. Housekeeping good but could have done a better job vacuuming floors. Bad wifi
Stayed 5 nights in Mar 2019

10/10 Excellent

Ian, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for skiing and close walk to old town - excellent service from the staff
Stayed 7 nights in Feb 2019

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, very nice people, great breakfast, would stay there again.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful setting , as close as you can get to the skiing and the most friendly staff I have ever encountered
Stayed 7 nights in Dec 2018

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position
We were very happy with our choice of hotel. We went for a short ski break, the hotel is opposite a main ski lift and close by to the old village of La Salle Les Alpes which has a variety of good local restaurants. The hotel facilities are good, a good choice for breakfast, a nice restaurant and a spa. Cakes and hot drinks are provided later in the afternoon when you come in from the slopes..a nice touch. The rooms are clean and well appointed, the staff very friendly and helpful. We have stayed in the hotel before, we will stay again in the future.
Stayed 4 nights in Feb 2018

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice enough
3 adult couples for a ski weekend. good location very handy for slopes and ski hire. hotel was nice, rooms were a bit small. staff were friendly but a bit inexperienced. the shower was only a hand held thing over the bath which wasn't great for my taste. nice balcony. ate at the restaurant one night and it was decent. location excellent
Stayed 3 nights in Feb 2018

10/10 Excellent

Ally, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, helpful above-and-beyond staff
Reception staff were available 24 hours to help with any request, even phoning numerous Old Town restaurants in search of dinner reservations on behalf our non-French-speaking group of Aussie travellers. Organised amazing deals with a nearby ski rental store, and assisted with a horrendous 2am transfer and check-out. Always friendly and courteous. Made the trip as special as it was. Thanks!
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Covenient Hotel to the Slopes
Room Very Small but well furnished.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski in ski out hotel - about 25 metres from lift
Great hotel with lovely, friendly staff. Only downside was that as a group of 13 we had to have a set menu in the restaurant. So we just went out for a few evenings. Otherwise faultless.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel
Complexe hôtelier magnifique, au pied des pistes de ski (Télécabine de l'Aravet) le personnel au Petits soins ! Petit bémol qui n'impacte pas l'hôtel ou le personnel, des clients bruyants, peu respectueux de la quiétude des autres...
Stayed 1 night in Jan 2024

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Top !
Nous avons passé un excellent séjour, merci à toute l'équipe pour sa bonne humeur et tous les petits gestes attentionnés. Le restaurant est excellent.
Stayed 3 nights in Dec 2023

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout près de la perfection 👍
Un week end très agréable dans cet hotel qui nous a agréablement surpris. Une équipe jeune ,compétente et sympathique,un restaurant de très bon niveau,une chambre confortable et calme ,un équipement fonctionnel. Vraiment que du positif.
Stayed 2 nights in Mar 2023

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Maryse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Une belle adresse au pied des pistes de ski et des départs de randonnées. Une équipe très accueillante et sympathique. Les équipements sont corrects, un restaurant avec une carte originale. Allez y les yeux fermés
Stayed 4 nights in Aug 2022
Response from L’équipe du Rock Noir**** on 28 Aug 2022
Chère Maryse, Nous sommes ravis de lire que vous avez passé un agréable séjour parmi nous et que vous vous soyez régalée dans notre restaurant. En espèrant pouvoir vous accueillir lors d’un prochain séjour,

10/10 Excellent

GUILLAUME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil et service. Pour un quatre étoiles les sanitaires mériteraient d’être séparés de la salle de bain. Le lavabo de la SDB est vraiment trop petit. Tout le reste était parfait. La literie est excellente, la chambre assez spacieuse. Cependant, Il est préférable d’être situé côté intérieur au niveau du bruit si vous ouvrez la fenêtre.
Stayed 2 nights in Aug 2022
Response from L’équipe du Rock Noir**** on 28 Aug 2022
Cher Guillaume, Nous vous remercions d’avoir pris le temps de laisser un commentaire suite à votre séjour. Toutes nos chambres sont différentes et certaines chambres doubles proposent des toilettes séparés. Au plaisir de vous accueillir lors d’un prochain séjour à Serre Chevalier,

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Anne-Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un très bon moment
Personnel super sympa. Repas délicieux Chambre confortable Espace Spa agréable
Stayed 1 night in Mar 2022
Response from L’équipe du Rock Noir**** on 4 Jul 2022
Chère Anne-Sophie, Toute l'équipe du Rock Noir **** vous remercie pour ce bel avis. Nous sommes ravis que vous ayez apprécié votre séjour, notre cuisine, l’espace bien être et notre personnel. Au plaisir de vous accueillir parmi nous pour votre prochain passage à Serre Chevalier.

8/10 Good

Lene Korsgaard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt ophold
Personalet var meget imødekommende. De tilbød ekstra ting som ikke var på morgenmadsbuffeten. Vi nød, at der var kaffebord hver eftermiddag. Vi spiste middag på hotellet to af aftenerne, og det var også godt. Det eneste, der skuffede mig lidt, var spaen, som jeg dog benyttede.
Stayed 3 nights in Feb 2022
Response from L’équipe du Rock Noir on 19 Mar 2022
Dear Lene, Thank you for choosing our hotel and taking time to share your experience. We are so glad you enjoyed your time with us and appreciated our crew and the diner. After a good day on the slopes, the tea time is indeed well appreciated by our clients. About the spa, we have to limit the access to the pool to 25-minute slots so everyone can enjoy it and the covid gauges are respected. Hoping to welcome you again for your next stay in Serre Chevalier.

8/10 Good

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from L’équipe du Rock Noir on 31 Jan 2022
Cher Matteo, Nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous accueillir parmi nous pour votre prochain passage à Serre Chevalier.

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une petite mise au point s'impose
Pour un hôtel de cette catégorie il n'y a pas de climatisation juste un ventilateur (en plein mois d'août) ... de plus le sèche cheveux était en panne et apparemment la réception était au courant ! ... par contre un très mauvais point pour "hotel.com" qui annonce dans sa confirmation de réservation "bon à savoir > draps non fournis" ce qui est FAUX. D'autre part pourquoi nous avoir fait avancer 499.11€ alors que sur la note d'hôtel il n'est compté que 470.28€ merci d'apporter une explication plausible !!
Stayed 4 nights in Aug 2021

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommandé fortement
Accueil tres sympathique, personnel a kecoute et qui fait tout pour quon passe un excellent séjour
Stayed 2 nights in Jul 2021

8/10 Good

walid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, bon restaurant, bien situé
Bel hôtel, bien situé pour randonner, visiter le parc des Ecrins. Personnel accueillant et agréable, patron également aux petits soins. Seul bémol, l accès à la piscine sur rdv et 30 minutes par personne mais compréhensible face au respect des règles sanitaires liées au Covid
Stayed 2 nights in Aug 2020

8/10 Good

Juan-Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Duy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un super séjour à la salle les aples
L'hôtel se situe au pied de la piste et proche de toutes les activités, commerces et centre du village. Petit déjeuner super, l'équipe de l'hôtel est très sympathique. La chambre est jolie, moderne et propre avec une vue sur la montagne. Le restaurant de l'hotel est excellent avec les produits locaux frais et les plats sont copieux.
Stayed 6 nights in Aug 2020

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Nico, Suisse

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres sympa et accueillant, bon rapport qualite prix.
Stayed 2 nights in Jan 2020

8/10 Good

OLA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

8/10 Good

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A faire
Bel établissement. Resto sympa mais carte légère. juste service restaurant un peu juste. Sinon bon établissent
Stayed 3 nights in Dec 2019

8/10 Good

CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Douce nuit dans la vallée de Serre-Chevalier
Excellent accueil, très professionnel de la part d'une jeune équipe, souriante et très disponible. Goûter, repas et petit déjeuner très agréable avec de bons produits frais, des jus de fruits excellents et un bon choix au petit déjeuner. Chambre spacieuse et calme. A recommander...
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que du bonheur !
Magnifique accueil de tout le personnel. Un petit déjeuner de qualité. La région est magnifique et idéale pour la randonnée.
Stayed 14 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end a serré chevalier
Week end détente à serre chevalier.. Soiree agréable à l hôtel où nous avons très bien mangés..
Stayed 1 night in Jul 2019

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacances
personnel très accueillant. bon restaurant pas de problème de parking
Stayed 1 night in Jul 2019

10/10 Excellent

Rémi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Stayed 2 nights in Apr 2019