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Reviews of Résidence Lagrange Vacances Cybele

Résidence Lagrange Vacances Cybele
Accueil residence Cybele, Brides-les-Bains, Savoie

Reviews

6.6
Rating 10 - Excellent. 7 out of 71 reviews" "
Rating 8 - Good. 31 out of 71 reviews" "
Rating 6 - Okay. 17 out of 71 reviews" "
Rating 4 - Poor. 6 out of 71 reviews" "
Rating 2 - Terrible. 10 out of 71 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Mathew

Travelled with group
Linen not included had to pay extra, had to leave a large deposit. Reception barely open, and contact number never answered or responded. Property not very clean on arrival, but for the price the property was pretty good. Pool opening times not convenient for use in conjunction with skiing!
Stayed 7 nights in Mar 2024

4/10 Poor

Bernard

Disliked: Cleanliness, amenities, property conditions & facilities
Appt needed sweeping on arrival. Severe black mold on bathroom tiles - They might notice that I eradicated it for them before leaving. Instructed to download and print the pre-filled check-in form I duly did so - they didn't want it. They wanted the same info (except emergency contact) on a different check in form on arrival. No mention anywhere that towels and bed sheets are charged extra - they didn't even ask if I wanted them on my arrival. Reception hours are completely different from those published via Expedia so they were closed when I returned to ask about sheets. Ski locker didn't open with door key (as they are meant to) - no solution offered just a shrug from reception. Public areas are not effectively cleaned. One of two lifts broken on arrival - fixed but broken again by end of week. No onsite staff to deal with late-night rowdy residents. Generally a very badly managed accommodation which could be so good with some actual effort. I won't be returning.
Stayed 7 nights in Mar 2024

6/10 Okay

Charles, Exeter. Devon.

Travelled with family
Very basic accommodation. No actual bed in the apartment only sofa beds which are not real beds or as comfortable. No toilet paper, no towels or sheets unless you pay extra or bring your own. Also you have to clean the apartment or lose your large deposit. No reception apart from limited hours. Reception staff are pleasant. Also limited parking. Would not return to this residence as I like sleeping in a proper bed.
Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Horrid
We thought this place had hotel facilities but it was more a self catering back packers. For 350 pounds we were “treated” to bunk beds with uncomfortable foam mattresses, had to ask for bedding! No duvet just sheets provided. Pillows in the room were old and stained and lumpy and to add insult to injury we had to pay an additional 200 pounds holding deposit and had to make sure the grotty room was in tip top shape before we left. (We pray we get this back) The pool was closed and on site restaurant never open. Very disappointed....
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Feb 2019

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with good location
Great location. Clean rooms with kitchen and private bath. Quick walk to shuttle and not too bad of a walk to gondola. Please note that reception closes between 2 and 5. Sheets, towels, remote, WiFi extra, Daybed a bit uncomfortable but overall very happy with our stay.
Stayed 3 nights in Dec 2018

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confortable accommodation for a cheap price
Very nice stay at cybelles the room was very confortable with lots of space and was in a very good condition. And I would like to say thank for the staff that was always very helpful.

8/10 Good

Julia, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities
Residence Cybele, Brides-les-Bains
We were expecting a separate bedroom but as we were only 3 & all family, it was fine. The room was clean with everything you needed to do basic self catering. The cable car to Meribel was a few mins walk away but there was a free shuttle bus, if you wanted. Bonus was that we could buy fresh bread every morning in the lobby, which was great. The only down side was the state of the swimming pool changing rooms, the floors were dirty & didn't want us to go, although once into the swimming pool area, it was fine - take flip flops. There's a little Spar down the road & plenty of bars & restaurants in the area.

8/10 Good

Roy, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip
Very very good value! Highly recommend. Lovely little village only a 5 minute walk to the gondola that takes you to the main lifts.

6/10 Okay

robert

Liked: Room comfort
Disliked: Cleanliness
Good size but dusty and broken fixtures
Apartment was very big. We had a 1 bedroom with alcove. It stated it slept 8, which it could do but there was only one toilet so not sure how comfortable it would be for 8. There were 4 of us. The apartment was effectively 2 bedrooms - 1 of them having no windows so they did not advertise as 2. Apartment was very dusty and had many many cobwebs. There were a couple of broken lights and both showers were broken. We complained within 24 hours of arrival. The day later we had to remind them and then they sent someone. He fixed one shower and then used gaffer tape to fix the other!! The lights were not fixed and they did not apologise for the poor cleaning or even help to clean. We did this ourselves.

6/10 Okay

Christopher, London

Liked: Cleanliness, property conditions & facilities, room comfort
OK for a couple of days.
The Hotel is pretty dated. The shower and bed were broken. You need a car really as it's on the edge of town. You have to pay for WiFi and the TV! Cheap and OK for a few days.

8/10 Good

Matty, Milton Keynes

Liked: Cleanliness, staff & service
Great budget accomodation with no frills.
Great place to stay if you are on a budget. Its convenient to the shops, restaurants and ski lift. Accomodation is cheap and basic, but has all the things you need if you are skiing all day. Reception times are odd, but they are really helpful. One area to be improved is the reception toliets. Not good. We have been on 2 occasions and are planning to go back next year. Its a fairly quiet place, although it really depends on who you have next door.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good accommodation, interesting town
Easy to find, helpful staff, garage parking. reasonable price for level of comfort and area. Would have preferred washing machine to a dishwasher though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value standard ski accommodation
Second stay at residence after about 7 years. Staff were efficient and courteous. I knew about charges for parking, linen and TV, and no WiFi for rooms. This is not a conventional hotel, it is standard skiing self-catering accommodation, so take your own sheets, towels, pillow cases and pillows (as the pillows provided are square) if you do not wish to pay the extra charge. Cleaning equipment is provided, but you will need sponges, detergent and dishwasher tablets. If using lift to Merribel, pay for boot locker and ski storage for an easy life.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel for the price
Hotel was well priced and free shuttle to the gondola to the Meribel. Great place for ski trip

10/10 Excellent

Toby, Skipton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Price and perfect to get to meribel!
Considering the room was so cheap for 1 weeks stay skiing I really didn't expect much when arriving, but the rooms are very nice and clean with excellent cooking facilities. Perfect for skiing. The free shuttle service to the ski lift is ideal and the lift takes around 25 mins to arrive at meribel. Well worth the journey considering price differences. Only downsides are only bunk beds and sofa beds in bedroom, and that it is very daunting with the charge list, i.e room cleaning, or breakages. But if you are prepared to take your own sheets and clean the room you cannot fault this hotel was very comfy. Would stay again!

8/10 Good

Phil, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasantly surprised
We stayed at Residence Cybele, Brides Le Bains, for five nights on a budget ski trip from the UK. Owing to flight arrival times, we arrived in the middle of the night. I had contacted the staff before arrival and the reception team were very helpful and efficient. They left the apartment keys in an overnight security box for collection. The apartment was well kept and clean, with all the required facilities. Bedding and towels were provided for our booking which was helpful. We had a hire car, so parking inside the multi storey car park at a cost 12Euro for the five days made sense. Worth it. We drove to the slopes each day (approx 20 mins to La Tania) and did not use the ski 'bubble' form the centre of the town, about ten mins walk away. We did not use any of the hotel facilities. Staff (Melissa) were attentive, helpful and friendly. Overall, a good experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but lots of extra charges
No wifi in the rooms. A lot of extra charges, wifi, parking, towels, bed linen etc. You are supposed to get a free sauna session per room per week, but that is only until 16 o'clock when everyone is still on the ski slopes. Otherwise, it costs 8 EURO per session and is only open until 18.45. Room and kitchen were good though, no complaints, except for some prefer double beds, rather than 4 singles.

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Decent Apartment - Nice location
Slightly surprised by the lack of a double, or even even a twin Bed - the Sofa bed made up into two separate beds at different levels (and with blankets sadly, not a quilt)! Apart from that the Hotel was fine. The Staff were helpful, and the baker setting up stall in the reception every mornign is a really nice feature. The gondola to Meribel is close enough to walk, although there is free shuttle run by the Hotel Watch the extras - parking+, sheets+, towels+, cleaning+, sauna+ - at least teh swimming pool was included, and great for the smaller person! Eating in Bride-Les-Bains is OK - there are probably 4-6 decent restaurants, so OK for a week, and some are even open at 6pm! (This is France ;-)...).

2/10 Terrible

Len

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place. Not recommending.
They change you for everything. Bed set, towels, cleaning at the end of your stay and French taxes will cost you extra money. But this people provide you with terrible service if at all. Right from our arrival the old lady at the front gave us her bad attitude. She said the bed set is not included in the price and charge us for three sets of bed sheets, pillow cases and towels 50.00 Euro ($67.00). No daily cleaning or bed set and towels changes during our entire stay. During our check out same lady with the same terrible attitude told as to bring bed sheets and towels downstairs at the front desk. Then she went up to check our room. When she came back she said that we didn’t clean our room and to clean the room it will cost us 55.00 Euro. I was asking politely why we should pay extra money besides we pay through Hotel.com but she covers her ears and ran to the back room screaming that she’ll charge my credit card. With no success get reason answer we were leaving the lobby when she came out and showed us middle finger. Then she called taxi agency and was trying to cancel our taxi reservation she previously made. I would rate this place as terrible I ever been. I’m not recommending this place to anyone.

8/10 Good

ScottishFamily, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does exactly the job for a family ski holiday
We stayed here over Xmas on a family ski holiday . The residence was ideal, great door to door free service to the gondola and back each day ( which only takes 5 mins). The 20 min ride up and down to Meribel was no hassle, and until the last day (29th December) we didn't stand in a lift queue once. Brides itself is a nice little town, reasonably priced restaurants and if you have a hire car, only 10 mins to a hyper market to stock up on food. We would definitely do this again - all the ski advantages of the Three Valleys without the cost

8/10 Good

Catherine

Liked: Cleanliness
Correct et abordable mais vue décevante
Studio pour 4 tout a fait correct et propre même si pas très moderne, par contre être au 1er avec vue sur le parking pas terrible et pas rassurant pour la sécurité.
Stayed 4 nights in Mar 2022

10/10 Excellent

Florie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2021

8/10 Good

CEDRIC

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2020

6/10 Okay

GIANFRANCO

Business traveller
Stayed 4 nights in Sep 2020

8/10 Good

Andrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020
Response from marjorie réceptioniste . on 26 Jan 2020
merci à vous d'avoir choisi notre établissement. cordialement.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
facilité de réservation online. très difficile d'avoir l'établissement au téléphone directement
Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention si besoin d'annulation(cas force majeure
Le jour du départ ma femme a du aller aux urgences et être hospitalisée. ( durée 15 jours ) J'ai demandé, par la force des choses une annulation gratuite ou pour le moins à 50%, en fournissant bien sûr,le bulletin d'hospitalisation pour pièce justificative. Strictement aucun geste humain de compréhension ni de compassion de la part de Hotels.com et de la part de Lagrange, devant un cas de force majeure. Aucun remboursement. Comment voulez-vous ne pas être grandement déçu?
Stayed 7 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un établissement en état d insalubrité....piscine bain à bulle moisi logement sale et qui tombe en ruine....pas de chauffage..manque plein de vaisselle micro onde rouille..vue affreuse...
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Cybele
Affordable apartment in 'comute' Village Brides les Baines with shuttle ski lift to ski area Meribel. The Village got everything one need with shops and restaurants. The pool and sauna (closed) was however not very fresh.
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Draps payant. Literie de très mauvaise qualité. Lave vaisselle en panne pendant 4 jours
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Unterkunft ist abgenutzt, man darf keine hohen Ansprüche haben.
Stayed 7 nights in Dec 2018

8/10 Good

Baptiste

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 7 nights in Dec 2018

2/10 Terrible

Samira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etablissement médiocre
Arrivée à 18h15 à Brides les Bains, nous avons étaient accueilli par la réceptionniste de l'établissement qui nous a remis les clefs de l'appartement, s'en suivront les questions réponses suivantes : Q:"disposez vous de places de parking ?" R:"j'en ai plus, on m'a dévalisé" Q:"comment on accède au sauna ?" R:"il ne marche pas, vous voulez la tv ?" Nous avons donc pris la télévision en option, laquelle nous a été apportée mais avec une télécommande qui ne fonctionnait pas. Inutile de préciser que le téléviseur ne disposait pas de bouton en façade pour diminuer le son ou changer les programmes. L'accueil étant ouvert que durant 2h en soirée, nous avons du attendre le lendemain pour réclamer une télécommande. La personne à la réception nous a promis qu'elle nous en apporterait une directement à l'appartement, cependant, celle-ci ne nous l'a jamais apporté... Dommage! Je ne recommande pas cet établissement, je vous avoue que ne comprends pas même pourquoi cet établissement est proposé sur un site aussi sérieux qu' Hotel.com... (dernier point : pas de lit double, lits superposés uniquement + banquette avec tiroir très peu confortables).
Stayed 2 nights in Dec 2018

2/10 Terrible

marcel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arnaque, Piscines, SPA et ascenseur = H.S !
Annonce mensongère tout simplement. Nous étions 5 familles de 4, avec 2 appartements de 8 et 1 de 4, nous avons choisi cette résidence pour le spa et la piscine que nous apprenons être HORS SERVICE depuis le début de la saison et ne fonctionneront pas avant le mois de Mars. Un des 2 ascenseurs également HORS SERVICE. J'ai une réclamation en cours depuis le 15 janvier...
Stayed 2 nights in Jan 2018

8/10 Good

marie-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
confortable et pratique
toujours 1 tres bon acceuil.parking souterrain (payant) tres apprecié.appartement confortable avec tout a disposition pour cuisiner.literie confortable (y compris lits gigognes ).bien situé pour aller au télécabines pour meribel.il manque simplement des couvercles pour les casseroles.l'espace detente -spa est fermé pour travaux.le wifi est payant;ca ne va pas avec le standing de la résidence...
Stayed 2 nights in Jan 2018

10/10 Excellent

Deconinck

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bon sejour;-)
Nous avons passé un tres bon s jour, tres bien situé, apt propre bonne accueille par contre les service proposé fitness piscine hors service ! Fermé tt l annee et restaurant aussi mais d autre proximité, vente de pains et viennoiserie le matin sont aprecier ! On aprecie l acces tres accessible aux pistes en voiture ou telecabine
Stayed 7 nights in Dec 2017

8/10 Good

annie

Liked: Cleanliness, room comfort

4/10 Poor

Alizée

Disliked: Property conditions & facilities, room comfort
Hôtel bien placé mais avis mitigé
etablissement simple à trouver, bon accueil, TV comprise dans la location, draps et linge de bain également. Les lits ne sont pas très confortables, le logement un peu poussiéreux avec des finissions très légères, pas de peinture aux murs.... + de l'établissement : le billard et le boulanger qui vient tous les matins dans l'établissement - de l'établissement : très mal insonorisé + voisins très bruyants (clientèle étrangère forte), piscine sale et vieille (aucun plaisir à s'y baigner)? Il faut payer le parking couvert. Les chambres ne sont pas très chères mais la qualité n'est pas trop au RDV, un établissement correct mais sans +. la cuisine est correcte la sdb aussi

2/10 Terrible

herve, Yerville

Disliked: Cleanliness, property conditions & facilities, room comfort
Vetuste
Logement avec une seule ouverture! Chambres donc sans fenêtre ni aération. Salle de bain de meme!

4/10 Poor

CLAUDE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
non recommandé
Résidence vieillissante n'est pas du niveau 3 étoiles . Hall d’entrée-reception avec des canapés effondrés et des toilettes hors services. Les studios de taille correcte MAIS il faut régler un supplément pour avoir la TV ET PAYER POUR AVOIR UN ACCES wifi ! Le centre piscine /jacuzi propre mais sinistre et à rajeunir sérieusement. De plus résidence trop éloignée du télécabine pour Meribel.

6/10 Okay

rodot, dole

Liked: Staff & service, property conditions & facilities, room comfort
c'est bien pour un séjour entre copain dommage que toutes les toilettes accueil sont hors service et fermée

6/10 Okay

Morgane , D

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Résidence proche des télécabines et des commerçants mais Brides les bains est une ville peu animée pour les jeunes. Sur Expedia, les photos de la résidence et des prestations ne sont pas en adéquation: pas de salle de sport disponible et un jacuzzi médiocre (tous les jets ne fonctionnaient pas) et des horaires inadaptées pour les touristes de sport d'hiver. Dans l'ensemble bon rapport qualité prix.

6/10 Okay

marie-pierre

Liked: Staff & service
Disliked: Property conditions & facilities
Résidence vieillissante
Appartement sympa,literie bonne. Ménage incomplet.et odeur tenace de fondue.mauvaise odeur d'égouts dans les 2 salles de bains et WC... Espace piscine-spa vétuste,sale. caisers cassés,jacuzzi fonctionne partiellement (1 buse sur les 2 donc 2 personnes ont des bulles et c'est tout!). Personnel de la réception agréable et disponible.

8/10 Good

Sebastien, Montpellier

Liked: Cleanliness, property conditions & facilities, room comfort
Ne pas prendre de place de parking
Tout est bien sauf la gérance du parking. Vous payez, vous arrivez à votre place et elle est prise, donc vous vous garez sur une autre place (dixit réceptionniste) et le lendemain vous avez sur votre pare brise un mot très violent de la personne à qui vs avez pris la place. Bref il vaut mieux garer sa voiture à l extérieur. De plus payer le garage ne sert à rien, vu que j ai trouvé le garage ouvert pratiquement toute la semaine.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Lyne, Mornant

Liked: Staff & service, property conditions & facilities, room comfort
Bon séjour
Accueil très sympathique, employés très aimables et serviables. Seul bémol, la cafetière et de la vaisselle étaient mal lavées.

8/10 Good

Audrey

Liked: Property conditions & facilities