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Reviews of Hotel Terminus Mont Blanc

Hotel Terminus Mont Blanc
150 Avenue De Geneve, Le Fayet, Saint-Gervais-les-Bains, Haute-Savoie

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 130 reviews" "
Rating 8 - Good. 57 out of 130 reviews" "
Rating 6 - Okay. 32 out of 130 reviews" "
Rating 4 - Poor. 10 out of 130 reviews" "
Rating 2 - Terrible. 3 out of 130 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

George

Travelled with partner
Liked: Staff & service
The property is a nice example of Art Deco period in need of a lot of TLC as a new ownership and the new management concedes. Major renovations are scheduled for this Fall as we were told. Once completed, we would not hesitate to re-visit.
Stayed 2 nights in Aug 2023

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in & nice room. Lovely area - perfect for our weekend stay.
Stayed 1 night in Sep 2023

8/10 Good

Jillian

Travelled with partner
Liked: Cleanliness, staff & service
This area is absolutely gorgeous and though our room was small, the bathroom did not lock and the connecting door to the next room was missing the lock and handle entirely- was so magical. There is no AC, but with the rushing river of glacial water flowing just outside the window, it is unnecessary. The staff were so amazingly friendly and helpful, though they did not all speak English- which worked for me because I wanted to speak French- and they were so helpful with me! My French isn’t great but I didn’t feel judged, they just let me practice with them and were awesome about it! The location is about 20m from the Aiguille du MIDI area, but is in a nice quiet area- I liked the area a lot. We did not eat or do much in the area, but it was a very sleepy, quaint, peaceful area. We did have a rental car, and they did have free parking so that was very convenient.
Response from Manon - Receptionist on 21 Jul 2023
Hello Jillian, Thank you very much for your very positive comment. We were really glad to welcome you and we hope to see you again soon. Let us know if you need anything. Have a pleasant day.Manon - Receptionist

6/10 Okay

Geoffrey

Travelled with family
An adequate stay
Room was quite cramped and dated. Was also very hot with no fans. Check in staff were friendly and helpful.
Stayed 1 night in Jul 2023
Response from Manon - Receptionist on 20 Jul 2023
Dear Geoffrey,Thank you for sharing your experience.We were glad to welcome you and we really hope to see you again soon after the renovations !Have a nice day.Manon - Receptionist

10/10 Excellent

Denise

Stayed 1 night in Mar 2022

8/10 Good

Francis q

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and pleasant people
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Equipe de Terminus on 27 Nov 2021
Merci beaucoup et nous espérons de vous voir bientôt.

8/10 Good

GARY

Business traveller
Liked: Cleanliness, staff & service, room comfort
Convenient hotel close to Mont Blanc
Convenient hotel close to Mont Blanc
Stayed 1 night in Oct 2021
Response from Equipe de Terminus on 27 Nov 2021
Thank you very much. We hope to see you in the soon.

8/10 Good

Ramil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay..
Starff were excellent. Speaks English Well. We have a good sleep. The view from.the window is amazing.
Stayed 1 night in Aug 2020

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here night before heading to Les Houches for TMB Tour!
Great cafe for lunch,drinks, coffee across from train station and shot walk to hotel!
Train station
Room for three,bunk on other side of room
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Christine on 16 Sept 2019
Thank you for your review. HOTEL TERMINUS.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and worth the cost. Our stay was nice.
Stayed 1 night in Jul 2019
Response from CHRISTINE on 4 Sept 2019
Many thanks for your nice review, we look forward to seeing you soon. Kind regards, HOTEL TERMINUS

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from VALENTIN on 25 Jul 2019
Thank you for your nice review; we hope to see you soon ! RECEPTION HOTEL TERMINUS

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very comfortable hotel in lovely picturesque surroundings. View of Mont Blanc from bedroom window. What’s not to like.
Stayed 1 night in Jul 2019
Response from George, RECEPTION HOTEL TERMINUS on 20 Jul 2019
Thank you for the review, and we are pleased that you had a nice stay at the Hôtel Terminus. Hopefully we will see you again in the future. Thank you, Reception Hôtel Terminus

6/10 Okay

David

Liked: Cleanliness, room comfort
Quaint Ski Hotel, Perfectly Fit For Purpose
In winter, Terminus is not your usual hotel with a bar and restaurant. The roooms are mostly contracted out to a ski company called snowcoach, and the hotel is organised around them. This makes it great for skiers, as they have all facilities on-site and a shuttle bus to the slopes. Because it is a holiday hotel, the restaurant serves a set meal, the quality of which depends on who's doing the cooking for the season. I've been here 4 times in winter, and it is indeed variable, but always edible. The rooms are basic, fairly small but clean. For those who do not ski, it is a very social sport and you might feel a bit left out, but everyone is there to have a good time in the fresh air. The staff are "seasonaires" who like to party. All in all, great for skiers and for those who might like simply to explore the area. Note that this review applies only to WINTER. A summer experience may well be very different.
Stayed 1 night in Mar 2019

6/10 Okay

Tim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Susie, Bow Washington, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely place to stay. Very convenient to the train station. Lovely lobby. Only disappointed that restaurant was not open, but we were there off season. Also very close to Saint Gervais public garden with nice walking path.
Stayed 1 night in Sep 2018

8/10 Good

Tanvir

Liked: Cleanliness, property conditions & facilities, room comfort
convenient by train, not so much to local sights
The hotel is a two-minute walk from Saint Gervais les Bains-Le Fayet train station. However, connectivity to Saint Gervais city center is not so good, with an infrequent shuttle bus, or a 45-minute hike with a ~300m difference in elevation and which isn't well-lit after dark. There is an hourly bus (during the summer) to Chamonix (the train tracks were under reconstruction), which is a likely point of interest. The hotel left a drying rack, which was convenient after days of hiking. The views are great, with mountains in practically all directions, and the Bonnant river is within earshot. The scenic Mont Blanc railway (which I didn't ride) starts from next to Le Fayet station.

10/10 Excellent

Alexandra, S. Angelo di Drapia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just outside St Gervais
Good for overnight stopover en route to ski station. Neighborhood lacked choice of restaurants.

10/10 Excellent

Christian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for your first time skiing, will go back.
Adeline was super welcoming, explaining services (mini-bus to ski station, ski shop, meals etc.) and info about the area inc tips on nearby restaurants as we'd arrived too late to join in on the evening meal. As it was my first time skiing she explained what she'd done when friends had come to visit her and we decided to go with her suggestions for the next day. We didn't have any ski equipment i.e. not even salopettes. Lauren, another staff member, lent us hers! Amazing, so kind. Room was clean, warm, dry, quiet with a great view. (Plenty of TV channels inc BBC fyi). Got up the next day to coffee and pain au chocolat in big bright breakfast room / restaurant prior to ski shop to be fitted up by Matt. Lovely guy who instantly understands what skiing level you are. Holding their mini-bus until we were ready Mitch drove through the snow covered beautiful villages to the door of the ski station/lift: St Gervais - Le Bettex - Mt D'Arbois, explaining which buses would come back and when. Everything on the slopes was just as I imagined; from the ski school to the restaurant to the amazing views to skiing down the long green run like I'd skied before! Wonderful. That evening after a rest in room we then had the 4 course evening meal with the other guests. Great food, wine that keeps flowing, a staff member even sits at each table, chef comes out to see how everyone is all for 30 euros! One of the best experiences I've ever had. 5* service for 2* price. Will go back. Superb staff.

8/10 Good

Ariel, TLV

Liked: Cleanliness, staff & service, property conditions & facilities
Good family hotel in the Chamonix valley
Great location, OK size room, no overnight service at frontdesk, great WiFi suitabel for families

8/10 Good

Errol, London

Liked: Cleanliness, staff & service
Smells of old feet, but ever so sweet.
Booked two nights, but arrived late back from Italy. However, the staff made every effort to make sure that when we arrived in the middle of the night, that we could get access to our room. When we got there tired and exhausted, the room was as hot as a sauna and smelt of old feet. We asked to be moved, and the staff could not have been more accommodating. The staff were nothing short of fantastic. The hotel breakfast was a delight for the 8 euros. However, the decor is starting to show its age. Not too sure about the pink doors on rooms. However, the beds are comfortable, and there are great views from all sides of the hotel. Don't expect a four/five star hotel. It is not. But if you have an intrepid spirit and like staying in hotels that have an adventurous and unpretentious clientele - and truly appreciate down to earth and helpful staff - Then this is the hotel for you. It has a nice homely warmth to it, and feels like you are staying with friends or relatives rather than at a hotel. In my work and leisure I have stayed in some fantastic hotels and some hotels that should be condemned. So would I stay at this hotel again? Most definitely. And in case you are wondering - the new room smelt great and was a lot cooler.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Vintage
As the hotel do not have air-conditioner, we have to open the window. However, we are afraid that someone could come in to our room from the window. We have then to close one window. whereas for the other window, we can use the bicycle lock to allow us to keep the window halfly opened so that we can keep the room cool. No fridge in the room other than that, I recall quick comfortable.

8/10 Good

Richard, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Good stay - just missing soaps in the bath room to finish off Staff all very friendly good service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

10/10 Excellent

mariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel comme a la Maison
Un hotel maison de famille ou l.on se sent vraiment en famille . Ou quand on a besoin d.un coups de main ou vous en offre 2 et meme plus sans soucis. Un equipe vraiment sympa. Les chambre ou certes besoin d.un coup de neuf mais j.espere que la renovation prevu ne va pas enlever le cote famille cosy pour un lieu moderne sans ame. Je viendrais verifier des la réouverture...
Stayed 6 nights in Sep 2023
Response from Manon - Première de Réception on 17 Sept 2023
Bonjour Mariel, Nous vous remercions pour votre excellent commentaire. Notre rénovation aura pour but d'intensifier ce côté famille auquel nous tenons tant.Nous serons plus qu'heureux de vous recevoir de nouveau lors de la réouverture l'année prochaine. Je vous souhaite une très belle journée. Manon - Première de Réception

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manon - Première de Réception on 3 Aug 2023
Bonjour Emilie, Nous vous remercions pour ce commentaire positif. Nous espérons que vous avez passé un agréable séjour et nous avons hâte de vous revoir !En vous souhaitant une belle journée. Manon - Première de Réception

6/10 Okay

Olivier

Travelled with partner
Liked: Cleanliness, staff & service
Personnel à la réception ainsi que son conjoint sont un atout pour l’hôtel. Personne très conviviale et sympathique. Une entrée pour personne à mobilité réduite serait fortement appréciée. Hôtel demanderait un peu d’amour. Une climatisation serait bien mais je comprends que vu le nombre de journée très chaude l’investissement est élevé
Stayed 1 night in Jul 2023
Response from Manon - Première de Réception on 16 Jul 2023
Bonjour Olivier, Nous vous remercions d'avoir partagé votre expérience et pour votre commentaire constructif. Nous prenons bonne note de vos remarques et ne manquerons pas de les appliquer lors de notre prochaine phase de travaux. Nous vous souhaitons une excellente journée et espérons vous revoir bientôt.Manon - Première de Réception

8/10 Good

Didier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel agréable il manque un sèche cheveux personnel très agréable
Stayed 1 night in Jul 2023
Response from Manon - Première de Réception on 16 Jul 2023
Bonjour Didier, Je vous remercie pour votre commentaire. C'était un réel plaisir de vous recevoir et nous espérons vous revoir vite ! Je vous souhaite une belle journée. Manon - Première de Réception

10/10 Excellent

Agostinho Carlos

Stayed 1 night in May 2023
Response from Hotel Terminus on 12 Jun 2023
Merci, nous espérons vous revoir bientôt.

8/10 Good

Elisabeth

Stayed 1 night in May 2023
Response from Hotel Terminus on 12 Jun 2023
Merci, et à bientôt nous espérons.

8/10 Good

Roland

Business traveller
Liked: Cleanliness, staff & service, room comfort
Für Kurzaufenthalt zu empfehlen
Ist halt etwas in die Jahre gekommen aber gemütlich. Freundliches Personal und bequemes Bett.
Stayed 1 night in May 2023
Response from Hotel Terminus on 12 Jun 2023
Thank you for your kind review, we hope to see you again soon.

10/10 Excellent

Attila

Business traveller
Liked: Cleanliness, staff & service, room comfort
👍👍👍💪💪💪
Stayed 1 night in Nov 2022

6/10 Okay

Jalil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

MARIELLE

Stayed 1 night in Aug 2022

8/10 Good

jean-pierre

Stayed 1 night in Aug 2022

10/10 Excellent

Elodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour reposant et agreable
Sejour en famille tres agréable. Hotel tres bien tenu et les personnels tres professionnels. Nous reviendrons avec plaisir. Hotel silencieux et confortable
Stayed 1 night in Aug 2022

10/10 Excellent

Catherine

Stayed 1 night in Aug 2022

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

8/10 Good

DIDIER

Liked: Property conditions & facilities
Disliked: Cleanliness
Propreté
Salle de restauration pas tres propre Le nettoyage des tables entre chaque client n'est pas fait (juste un petit coup de main pour ramasser les miettes) En cette periode de covid je me pose des questions ??
Stayed 3 nights in Jul 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très chaude Télévision impossible à télécommander Qualité du lit assez moyenne
Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Chloé

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très sympa
Personnel très sympathique et à l’écoute. Nous avons été très bien reçue ☺️
Stayed 1 night in Jul 2022

8/10 Good

Jean pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sans.
Bon séjour sauf que nous n'étions pas au courant du restaurant fermé le soir ce que l'on regrette.
Mer de glace
Train de montenvers
Stayed 1 night in Jul 2022

2/10 Terrible

René

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déception amère.
Hôtel vieillissant, ne correspond absolument pas à ce que l’on recherche au niveau hébergement pour un établissement classé 3 *. La moquette est d’une autre époque.’La chambre au 3 ème étage était suffocante de chaleur, on ne peut pas ouvrir la fenêtre, le bruit de la route est très important. Le 2ème soir nous n’avions plus d’eau chaude. Les responsables ont été très gentils de nous proposer une chambre au 1er étage, mais les problèmes sont les mêmes. Chaleur + bruits. Les volets sont délabrés, les fenêtres ne servent pas à grand-chose car elles sont d’une autre époque. Dans la 2 ème chambre la télé ne fonctionne pas bien ( mosaïque permanente). Le mitigeur de la douche ne fonctionne pas bien (alternance froid -chaud) . Absence de produits dans la salle de bain. A rénover d’urgence, ne correspond plus aux critères actuels même dans une catégorie inférieure.
Stayed 3 nights in Jul 2022

6/10 Okay

denis

Stayed 1 night in Jul 2022

10/10 Excellent

Hedrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022