66 Allee Des Marmousets, Route de prariand, Megeve
Reviews
9.2
Wonderful
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What a spectacular property! The property itself was incredibly beautiful and serene. But it was the staff that really made our stay special…nothing was too much effort. They all went above and beyond many times over our 7 day stay. We will be back!!
Simela
Stayed 7 nights in Jan 2023
6/10 Okay
Paul
10 Mar 2022
Liked: Cleanliness, staff & service
Disliked: Room comfort
Alpaga how did you get a 5 star rating ?
Alpaga is a nice small hotel but does not hit the 5 star rating it has been given in my opinion, It is well out of town and their shuttle system is slow and requires a phone call through a call centre and a redirection. The service made us late a few times during our stray. Our room (62) was very small for a ski trip with a tiny bathroom which had a freezing cold slate floor - freezing in the mornings.
Paul
Stayed 5 nights in Mar 2022
Response from L'Alpaga team on 20 Apr 2022
Hello,
Thank you for taking the time to share your experience with us. We're sorry to hear about the inconveniences you've encountered and we will take into account your opinion to improve our service next seasons.
Have a lovely day,
L'Alpaga team,
Wonderful hotel, not in the center to be considered too loudly, and not in the far to be considered isolated, 10 minutes walk or 2 minutes by the hotel free shuttle, The hotel staff were helpful and sweetly mannered, had a lovely stayhad a lovely time
Staff wonderfully helpful and friendly, including the general manager, without being intrusive. Constant attention to detail. Wonderful terrace with mountain view for sitting and relaxing. Hot tub with stunning views of Mont Blanc. Outstanding breakfast and snacks put out later. Advice on local walks etc. Shuttle at the ready to take us into town. Recommend most highly!
Beautiful hotel, location a little out of the way, although hotel taxi was available on call at all times. Hotel was clean and rooms very nice, however, service was extremely poor with 30 minute waiting times for a cuppa at breakfast and rigid limited room service food options despite the restaurant having variety. Overall beautiful hotel let down by poor service not expected for 5 star
The hotel was very comfortable and in good, clean condition.
The ski shuttle service was only to the main Chamois lift in the town centre so if you want to ski Jaillet you need to get a taxi.
The staff were all very helpful.
I think next time I will stay in the town centre
Magnifique, matériaux authentiques et hautes qualité. Emplacement à 20 mins à pied du village mais service de voiturier disponible. Très belle expérience. Piscine un peu petite.
Check out un peu long.
Magnifique Hôtel et excellentes prestations.
Malheureusement, personnel parfois un peu débordé en cas de trop forte affluence.
Lionel
Stayed 2 nights in Aug 2023
Response from La direction de l'Alpaga on 6 Sept 2023
Cher Lionel,Nous vous remercions d'avoir pris le temps de nous écrire.Nous sommes heureux que vous ayez pu profiter des différents espaces de l'Alpaga.Le mois d'août est une période importante à Megève, nous sommes désolés que vous ayez été impacté par une forte affluence.
En retrait et proche du centre ville de Megève, l'ensemble des petits chalets de l'Alpaga offre un cadre idyllique pour passer un séjour au calme sous l'attention bienveillante du personnel.
Philippe
Stayed 2 nights in Aug 2022
Response from Annabelle Gamelin on 26 Sept 2022
Cher Philippe,Nous vous remercions d'avoir pris le temps de partager votre expérience au sein de l'Alpaga et nous sommes ravis que vos attentes ont été à la hauteur de vos exigences.Au plaisir de vous revoir très prochainement.La direction
Chère Madame, Cher Monsieur,
Toute l’équipe se joint à moi pour vous remercier d'avoir pris le temps de partager votre expérience.
Nous prenons plaisir à faire plaisir, la passion anime nos collaborateurs, partenaires, artisans.
Les retour d’expériences, les commentaires de nos clients nous motivent encore plus chaque jour.
Nous serions enchantés de vous accueillir à nouveau et ainsi créer de nouveaux souvenirs.
Nous vous souhaitons la bienvenue dans notre collectif Beaumier.
A bientôt,
Annabelle Gamelin
Directrice Générale
Un hôtel magnifique avec un personnel aux petits soins. Nous avons adoré notre séjour à l’Alpaga.
Emmanuel
Stayed 2 nights in Jan 2021
Response from Service Relations Clients on 4 Mar 2021
Bonjour,
Merci beaucoup pour votre commentaire. Nous sommes ravis que votre séjour chez nous vous ait plu et transmettrons vos compliments à nos équipes. Excellente journée à vous et au plaisir de vous retrouver à l'Alpaga prochainement.
Absolutely wonderful hotel with fantastic service and outstanding food. We have stayed in many good five star hotels around the world but the breakfast here was defintely on our top five of all times. Had a very pleasant experience at check in with a very serviceminded and helpful young receptionist (who happened to have studied a trimester in Denmark). Through out a true five star experience
Marie-Louise
Stayed 1 night in Jul 2020
Response from Service client de l'Alpaga on 30 Sept 2020
Hello, thank you for your kind message. We're delighted to see how much you've enjoyed our stay with us. We will pass the word on to our teams. It will be our pleasure welcoming you once again in our hotel. Have a great day,
Sehr angenehmer, professioneller Empfang und perfekte Bedienung. Gemütliche, komfortable Zimmer im Chalet-Stil. Gutes, für ein 5* Hotel allerdings etwas spärliches Frühstück. Innenspa-Bereich sauber, aber sehr klein und dunkel. Aussenspa-Bereich nicht der Rede wert. Für einen Kurzaufenthalt perfekt.
l'hotel n'est pas au centre du village, mais une navette vous y conduit jusqu'à 20h gratuitement. les tarifs sont honnêtes pour le niveau de prestation et le lieu.
à recommander.