Overall I had a good experience. This hotel is for the person that wants to spend time on the beach, in town or in the common area meeting people from around the world and just need a good enough room and bed to recover from the fun. The room was not amazing and had several things that were wrong with them, but did not ruin my stay.
It had my major requirements of running toilets, warm showers and a descent bed. I have been in the Philippines on and off all year for work and vacation and these things are hard to find sometimes even in the city.
The staff and the owner were great and the food they served was good and for a very reasonable price.
"Value for money? - Yes but there is so much more.."
Outstanding staff who appear to try to do anything to make guest feel welcome. Attentive without ever being overbearing or obsequious. I have stayed in 5 star hotels that have not managed to get that balance right. It seemed like if you wanted to be left to your own devices you got the privacy you wanted yet as soon as you needed something a staff member would appear out of nowhere.
Due to the time of our flight we arrived several hours ahead of the normal check-in time, yet this was not a problem for the staff and they went out of their way to have our room ready ASAP and at no extra charge. The room was a good size and very comfortable, despite being in the less favoured annexe building. The pool was spotlessly clean and very pleasant to use with complimentary towels for poolside use.
The restaurant was very good. For a hotel of this size the variety on the menu was impressive, catering to both western and Filipino tastes and very reasonably priced. There is a short walk required to reach the beach (5-10 minutes) but that should not deter anyone from considering this quite excellent facility.
In short we very much enjoyed our stay at Panglao Regents Park and when we departed it was with a heavy heart that we bade farewell to the simply wonderful staff there.
The staff are friendly and considerate. As I had a sea tour on the check out day, the front desk staff allowed me to have a late check out, after I came back from the sea tour. The girl at front desk helped us a lot. The location of the hotel is near from the beach only 5 minutes walk.
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