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Reviews of Staybridge Suites Allentown Bethlehem Airport, an IHG Hotel

3 out of 5
Staybridge Suites Allentown Bethlehem Airport, an IHG Hotel
1787a Airport Rd, Allentown, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 838 reviews" "
Rating 8 - Good. 194 out of 838 reviews" "
Rating 6 - Okay. 67 out of 838 reviews" "
Rating 4 - Poor. 32 out of 838 reviews" "
Rating 2 - Terrible. 23 out of 838 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a place to sleep and get back on the road. This place was affordable, clean, friendly and spacious. Will keep their information handy for the next road trip north.
Stayed 1 night in Apr 2024

6/10 Okay

Jeff

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Rude front desk Clerk, asked for towels for the hot tub. She said she just refilled them. There was one towel we needed four
Stayed 1 night in Apr 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful last night we need more People like the young lady and the gentleman that checked me in
Stayed 1 night in Apr 2024
Response from Megan R on 20 Apr 2024
Thank you for your feedback!

6/10 Okay

Twila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Megan R on 20 Apr 2024
Thank you for your feedback!

10/10 Excellent

Tiffany, Staten Island

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing and I will always recommend it and stay again! Lakima the front desk manager was so accommodating and helpful!
Stayed 1 night in Apr 2024
Response from Megan R. on 16 Apr 2024
Thank you for your feedback!

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 2 nights in Apr 2024
Response from Megan R. on 16 Apr 2024
Thank you for your feedback!

10/10 Excellent

Mira

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love the front desk staff very nice and helpful
Stayed 1 night in Apr 2024
Response from Megan R on 13 Apr 2024
Thank you for your feedback!

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about it
Stayed 1 night in Apr 2024
Response from Megan R on 13 Apr 2024
Thank you for your feedback!

8/10 Good

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ice good amenities s
Stayed 5 nights in Mar 2024
Response from Megan R on 4 Apr 2024
Thank you for your feedback!

10/10 Excellent

Juan B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2024
Response from Megan R on 31 Mar 2024
Thank you for your feedback!

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Megan R on 31 Mar 2024
Thank you for your feedback!

10/10 Excellent

Tiffany

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great place free laundry facility
Stayed 1 night in Mar 2024
Response from Megan R on 31 Mar 2024
Thank you for your feedback!

10/10 Excellent

Carinna

Stayed 2 nights in Mar 2024
Response from Megan R. on 16 Apr 2024
Thank you for your feedback!

10/10 Excellent

Linda

Travelled with group
Very nice hotel
Stayed 1 night in Mar 2024
Response from Megan R on 17 Mar 2024
Thank you for your feedback!

2/10 Terrible

Kristi

Business traveller
Liked: Staff & service
Disliked: Amenities
The spa was closed and that was one of the reasons I booked this place. I would have went elsewhere had I known that. I needed the spa because of a medical condition
Stayed 2 nights in Mar 2024
Response from Megan R. on 15 Mar 2024
Thank you for your feedback. Unfortunately unforseen circumstances has put Hot Tub temporarily closed. I apologize for the inconvenience as we are doing our best to get the Hot Tub back up and running as soon as we can.

10/10 Excellent

Linda

Awesome hotel
Stayed 1 night in Mar 2024
Response from Megan R on 15 Mar 2024
Thank you for your feedback!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
i love it.
Stayed 1 night in Feb 2024
Response from Megan R on 11 Mar 2024
Thank you for your feedback!

10/10 Excellent

Kimberly

Stayed 5 nights in Mar 2024
Response from Megan R on 11 Mar 2024
Thank you for your feedback!

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024
Response from Megan R on 31 Mar 2024
Thank you for your feedback!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and orderly. The one thing that was lacking which was not that big of a deal was there was no guide on the TV so you never knew what was playing or what was coming up next. I happened to have a bit of free time on my trip and was flipping through the channels a couple of times trying to find what to watch. Not a huge deal but it was a little annoying.
Stayed 3 nights in Feb 2024
Response from Megan R on 11 Mar 2024
Thank you for your feedback!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Breakfast was good. Easy checkin and checkout.
Stayed 2 nights in Mar 2024
Response from Megan R on 4 Mar 2024
Thank you for your feedback!

10/10 Excellent

Olayinka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Megan R on 4 Mar 2024
Thank you for your feedback!

8/10 Good

Emily

Travelled with family
Liked: Staff & service
.
Stayed 1 night in Mar 2024
Response from Megan R on 4 Mar 2024
Thank you for your feedback!

10/10 Excellent

Kimberly

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Megan R on 4 Mar 2024
Thank you for your feedback!

10/10 Excellent

Taylor

Travelled with partner
Liked: Staff & service, property conditions & facilities
Check in was a breeze and the staff were so helpful and kind.
Stayed 1 night in Feb 2024
Response from Megan R on 4 Mar 2024
Thank you for your feedback!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Megan R on 4 Mar 2024
Thank you for your feedback!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge. Free beer, wine and pizza from 5:30-7pm. Relaxing hot tub. I've stayed at plenty of hotels and this was definitely one of the best ones.
Stayed 1 night in Feb 2024
Response from Megan R on 20 Feb 2024
Thank you for your feedback!

10/10 Excellent

Cynthia, Bridgewater

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Replace stove and check kitchen outlets other than that nice ste. Roomy quiet n clean
Stayed 2 nights in Feb 2024
Response from Megan R on 20 Feb 2024
Thank you for your feedback!

10/10 Excellent

lorie

Liked: Property conditions & facilities
Worked out well for early am flight
Stayed 1 night in Feb 2024
Response from Megan R on 20 Feb 2024
Thank you for your feedback!

10/10 Excellent

Lahasia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2024
Response from Megan R on 20 Feb 2024
Thank you for your feedback!

10/10 Excellent

Carinna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Megan R on 20 Feb 2024
Thank you for your feedback!

6/10 Okay

Thurman

Disliked: Staff & service, property conditions & facilities
The front desk staff was really obnoxious. She kept bolstering about being from new york, as if i cared. I didn't and she should've left the attitude at home
Stayed 1 night in Feb 2024
Response from Megan R on 9 Feb 2024
Thank you for your feedback.

10/10 Excellent

David, SALINAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING, The staff was excellent and friendly and always supportive with any request, just simply the way I would expect and or want any innkeepers to be! Thanks
Stayed 2 nights in Feb 2024
Response from Megan R on 9 Feb 2024
Thank you for your feedback!

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to ABE. Bed was comfortable. A little dated. Compressor in the refrigerator was a little loud.
Stayed 1 night in Feb 2024
Response from Megan R. on 5 Feb 2024
Thank you for your feedback!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Megan R on 5 Feb 2024
Thank you for your feedback!

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to rest before traveling’
Stayed 1 night in Feb 2024
Response from Megan R. on 4 Feb 2024
Thank you for your feedback!

10/10 Excellent

arjelis

Liked: Cleanliness, amenities, property conditions & facilities
Banging ass property
Stayed 2 nights in Jan 2024
Response from Megan R on 30 Jan 2024
Thank you for your feedback!

8/10 Good

Tony

Stayed 2 nights in Jan 2024
Response from Megan R on 20 Feb 2024
Thank you for your feedback!

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Was there on a ski trip. Could not access the breakfast because it didn’t start till 7:30 am and I left for the mountain at 6:30 am. Generally clean and neat.
Stayed 2 nights in Jan 2024
Response from Megan R on 24 Jan 2024
Thank you for your feedback!

10/10 Excellent

Misty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the check in was very friendly and helpful
Stayed 1 night in Jan 2024
Response from Megan R on 18 Jan 2024
Thank you for your feedback!

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Happy Hour is a great feature!
Stayed 1 night in Jan 2024
Response from Megan R on 18 Jan 2024
Thank you for your feedback!

6/10 Okay

Deborah

Response from Megan R on 18 Jan 2024
Thank you for your feedback!

10/10 Excellent

Chernor

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from Megan R on 18 Jan 2024
Thank you for your feedback!

10/10 Excellent

brian

Stayed 1 night in Jan 2024
Response from Megan R on 18 Jan 2024
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Megan R on 8 Jan 2024
Thank you for your feedback!

8/10 Good

Anna

Travelled with family
Liked: Staff & service, amenities
The 2 bedroom suites are fantastic for families travelling with teens, 2 completely separate bedrooms and 2 bathrooms with living room in between! Renovation makes the rooms feel modern but some of the paintwork and finishing touches were lacking (door handle hanging off to bathroom and patched ceiling in different paint colour). Gym facilities excellent, complementary laundry is a lovely touch as is the dinner and drinks on certain evenings in the week. Shame the plates are paper, cutlery plastic, styrofoam cups and bowl. Maybe offer the opportunity to recycle? Overall we enjoyed our stay very much and would return without hesitation!
Stayed 1 night in Jan 2024
Response from Megan R on 8 Jan 2024
Thank you for your feedback!

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
The quality and the quietness was excellent
Stayed 1 night in Jan 2024
Response from Megan R on 8 Jan 2024
Thank you for your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 1 Night Stay
Very comfortable, clean, great breakfast. Staff was very friendly. Had a crib available for our toddler!
Stayed 1 night in Dec 2023
Response from Megan R on 8 Jan 2024
Thank you for your feedback!

8/10 Good

Marina

Stayed 2 nights in Dec 2023
Response from Megan R on 8 Jan 2024
Thank you for your feedback!

10/10 Excellent

Lynne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! I will never stay anywhere else in this area again. Fantastic breakfast & dinner, staff was helpful and friendly, room was very clean & accommodating.
Stayed 3 nights in Dec 2023
Response from Megan R on 8 Jan 2024
Thank you for your feedback!